Ram 3500 Complaints (2018)

810 consumer complaints on file.

#11185891March 11, 2019
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DOES NOT READ THE CORRECT AMOUNT, THIS IS ALL THE TIME. THIS HAPPEN SO FAR TO TWO NEW 2018 VANS IN OUR FLEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173919February 4, 2019
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
FRONT STEERING ARM COUPLERS CAME LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172858January 29, 2019
UNKNOWN OR OTHER
I HAVE A RECALL U40 NHTSA 18E-028 THAT I RECEIVED IN THE MAIL. THIS IS FOR A FAULTY MOPAR GOOSENECK BALL. ACCORDING TO OUR DEALER, HE AND I CHECKED ON YOUR SITE AND OUR VEHICLE HAS NO RECALLS. YET I HAVE THE NOTICE FROM FCA. THE DEALER WOULD REPLACE THE BALL BUT AT OUR EXPENSE SINCE WE DO NOT HAVE THIS RECALL SHOW ON OUR VIN. WHAT DO I BELIEVE??? THE RECALL NOTICE OR THE FACT THAT RECALL IS NOT LISTED WITH OUR VIN SO PART IS OKAY? THIS COULD BE A LIFE THREATENING DEFECT IF WE LOSE A TRAILER OFF OF OUR PICKUP GOING DOWN THE ROAD. PLEASE ADVISE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169863January 14, 2019
VISIBILITY/WIPER
I OWN TWO OF THESE TRUCKS. THEY BOTH HAVE THE SAME DESIGN FLAW. THE DEFROSTER VENTS DO NOT PLACE HEAT RIGHT IN FRONT OF THE DRIVER. IF YOU ARE IN WINTER CONDITION THERE IS A VEE OF UN-DEFROSTED AREA RIGHT IN FRONT OF THE DRIVER AND IF YOU DRIVE IN WINTRY FREEZING RAIN, ICE WILL BUILD UP RIGHT IN FRONT OF THE DRIVER EVEN WITH THE DEFROSTERS FULLY ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151363November 13, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130615September 21, 2018
WHEELS
4 REAR NEXEN OEM TIRES DEFECTIVE; NEW TRUCK DRIVEN HOME FROM DEALERSHIP NOTICED SERIOUS VIBRATIONS SHAKING ALL SEATS IN CABIN AT ABOVE APPROX. 65MPH, TOOK IT BACK TO ORIGINAL DEALER, FINNEGAN RAM, ROSENBURG, TX. FOLLOWING WEEK WITH APPROX. 500 MILES ON VEHICLE. SERVICE DEPT. ADVISED ME TO DRIVE IT ANOTHER 1000 MILES OR SO TO SEE IF THIS ISSUE RESOLVES ITSELF. IT DID NOT, I RETURNED VEHICLE TO ALLEN SAMUEL RAM SERVICE DEPT., ARANSAS PASS, TX. FOR SAME ORIGINAL ISSUE WITH APPROX. 1900 MILES ON VEHICLE. 4 REAR TIRES WERE FOUND TO BE DEFECTIVE. I AM PRESENTLY TRYING TO RESOLVE A WARRANTY CLAIM AFTER 2 WEEKS IN SERVICE CENTER. MY 2015 RAM 3500 DRW HAD SIMILAR ISSUE; FRONT 2 TIRES DEFECTIVE; 1 BLOW OUT TREAD SEPARATION AND OTHER SERIOUS BULGES FIXING TO SEPARATE AS WELL. I WILL PROVIDE PHOTOS AND ADDITIONAL INFORMATION WHEN RESOLVED AND PICK UP MY TRUCK FROM DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130669September 21, 2018
WHEELS
REAR OUTSIDE TIRE BLEW OUT AT 25MPH ON A OFF RAMP TRUCK ONLY HAS 4900 MILES ON IT, CAUSED A LOSS OF CONTROL AND LOAD ROLL OVER AND SEVERE DAMAGE TO MY NEW TRUCK!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11122915August 28, 2018
WHEELS
TRUCK HAS 1052 MILES ON IT. BOUGHT IS BRAND VEW APRIL 26, 2018. WHILE TOWING A 15,000LB FIFTH WHEEL TRAILER TRAVELING AT 65MPG ON THE NEW JERSEY TURNPIKE, I FELT A VIBRATION AND IMMEDIATLEY PULLED TO THE SHOULDER. I FOUND THAT 6 OUT OF 8 LUGS SHEARED OFF THE PASSENGER SIDE DUALLY, LEAVING TWO LUGS HOLDING THE DUALLY WHEELS ON. THIS IS A MAJOR CONCERN FOR ME AND FEEL A MAJOR SAFETY ISSUE. IF I DID NOT PULL OVER THE WHEELS WOULD HAVE FALLEN OFF AND A CATASTROPHIC CRASH WOULD HAVE OCCURED. I WOULD LIKE THE LUGS EXAMINED BY A FORENSIC EXAMINER TO DETERMINE THE CAUSE, I HAVE NO KNOWLEDGE OF WHY THIS EVENT HAPPENED AND AM CONCERNED ABOUT A REOCCURANCE. MY WIFE AND I COULD HAVE BEEN KILLED. THIS TRUCK IS MADE TO TOW 30,000LBS ABD I WAS TOWING ONLY 15,000 LBS. TRUCK IS CURRENTLY AT CHAPMAN DODGE OF HORSHAM P.A. *TT UPDATED 10/9/18 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121896August 23, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE HILL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDER MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE BRAKE LAMP SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000. *TT CONSUMER STATED THERE ARE NO MORE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090380April 27, 2018
POWER TRAIN
MY VEHICLE WAS PARKED AT OPERATING TEMPERATURES AND I SWITCHED TO 4X4 LOCK. AS I ACCELERATED SLIGHTLY AT 3 MILES AN HOUR IN REVERSE WHILE TURNING THE STEERING COLUMN CLOCKWISE THE TRUCK BEGAN TO SHAKE WHILE IN MOTION FOR ROUGHLY 7 FEET. IT ALSO SHOOK AS I ACCELERATED IN DRIVE SLIGHTLY AT 3 MILES AN HOUR WHILE TURNING THE STEERING COLUMN COUNTER CLOCKWISE. IT HAD THE SAME SHAKE IN 4X4 LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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