Ram 3500 Complaints (2022)

187 consumer complaints on file.

#11495346November 29, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The transmission spontaneously slipped out of park and went into reverse. My safety was close to critically impacted. When it began to roll on its own, I was scooped by the driver door and dragged several yards until the truck impacted another vehicle and came to a stop. I very likely could have been killed. If anyone had been behind the truck they likely could have been killed. The incident resulted in significant damage to my vehicle and the vehicle that it ran into. I have not driven the truck since the incident to reproduce. Police did come out to inspect the accident. Has not gone to dealer yet. There were no warning light, buzzers, etc. completely spontaneous. Note: the vehicle was running when this happened. When I was able to get back in truck the stalk was still in park position
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11477076August 2, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Diesel Particulate Filter (DPF) Sensor never installed, digital gauge has never read anything but 0%. This can cause issues with regeneration of the DPF that will result in Limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474589July 18, 2022
EXTERIOR LIGHTING
when using the automatic rain wipers with automatic headlights activated during the daytime the dash illumination is darken to night time values. Since the dash is digital along with the radio system, it is EXTREMELY difficult to see anything. It requires you take take your eyes off the road for a longer period to time to view any information on the dash or in the navigation/radio. The dash illumination should never darken during the daytime, unless the light value is decreased to what a nightime value would be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469088June 13, 2022
POWER TRAIN
After vehicle is in reverse and you press the brake. When you move the shifter to park and then release your foot from the brake, the truck moves backwards about 5 inches. It acts like its still in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456297March 11, 2022
ELECTRICAL SYSTEM, ENGINE
My truck had around 230 miles on it and I experienced a thumping noise from the engine compartment. The thumping disappears once the truck reaches operating temperature and the EGR valve opens. Dodge claims they have no idea what the cause is. Additionally, there is an electrical draw. I have to jump start my truck every morning. The claim it is the amplifier. I pulled the fuse overnight and still had to jump start the following morning. I’m getting the run around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453203February 21, 2022
EXTERIOR LIGHTING
Uconnect 12” Screen Blinds Driver With Full Brightness in Reverse. There is a software issue with the Uconnect 12” screen in RAM trucks. The issue arises in dark unlit areas when the truck is put in reverse, the Uconnect 12” screen is automatically switched to full brightness, resulting in blinding the driver so the side rear view mirrors become useless. There is no way for the driver to override this max brightness when in reverse. The Uconnect 12” screen should maintain its current level of brightness when the driver places the truck in reverse and not default to max brightness. In urban areas this may not be as significant issue as it is in rural areas. Many times, I have had to throw a heavy blanket, jacket, or sweatshirt over the screen so I would not be blinded by its increase to max brightness when putting the truck in reverse. This issue is made significantly worse when trying to back a 30’ trailer in the dark and can no longer see anything from the side view mirrors due to the max brightness of the Uconnect 12” screen blinding me. This is similar to passing a car with their bright lights on, but they sit there until you take the truck out of reverse. This Uconnect 5 12” screen seems to be significantly brighter than the Uconnect 4 screen in my previous vehicle. This is a safety issue as it temporarily blinds the driver when in reverse and has already caused damage to one trailer. The Uconnect 12” should maintain the current level of brightness and not go to max brightness when the truck is put in reverse. Please make this a priority request for the next software release of the Uconnect 12”. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443717December 14, 2021
POWER TRAIN
My vehicle came with 4X4 gear box shift on the floor. I could not get it to move into neutral or 4 low gear. I hardly drove in so it was no big deal so one day I pulled up the boot around the shift and there was a screw blocking the forward movement. It was the same screw that mount the plastic around the shift, after removing it I was able to get all the gears. The danger in that screw could have put me at risk by locking me into a gear and only staying there. The only reason I discovered this was I changed out my vinyl for carpet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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