Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

• July 29, 2020•Document ID: 10229257

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  9004274

  Date Added:

  January 9, 2023

  Manufacturer:

  RAM

  Summary

  COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.

  Associated Products (4)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10229257-0001.pdf↗
• July 29, 2020•Document ID: 10221687

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  9004274

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.

  Associated Products (4)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10221687-0001.pdf↗
• July 29, 2020•Document ID: 10178614

  Service Bulletin/Repair Instructions
  SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  9004274

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.

  Associated Products (3)

  2020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10178614-0001.pdf↗
• July 24, 2020•Document ID: 10229341

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  0901120

  Date Added:

  January 9, 2023

  Manufacturer:

  RAM

  Summary

  6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

  Associated Products (31)

  2020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 2500+ 11 more
  Associated Documents

  • DownloadMC-10229341-0001.pdf↗
• July 24, 2020•Document ID: 10229305

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; TRAILER HITCHES; LANE DEPARTURE; VISIBILITY

  Mfr Comm. #:

  S2023000018

  Date Added:

  January 9, 2023

  Manufacturer:

  RAM

  Summary

  Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

  Associated Products (4)

  2020 Ram 25002020 Ram 35002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10229305-0001.pdf↗
• July 24, 2020•Document ID: 10221771

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  0901120

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

  Associated Products (31)

  2020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 2500+ 11 more
  Associated Documents

  • DownloadMC-10221771-0001.pdf↗
• July 24, 2020•Document ID: 10221735

  Service Bulletin/Repair Instructions
  TRAILER HITCHES; BACK OVER PREVENTION

  Mfr Comm. #:

  S2023000018

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

  Associated Products (4)

  2020 Ram 25002020 Ram 35002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10221735-0001.pdf↗
• July 24, 2020•Document ID: 10178698

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  09-011-20

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

  Associated Products (24)

  2020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 45002018 Ram 25002018 Ram 35002018 Ram 45002017 Ram 25002017 Ram 35002017 Ram 45002016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 45002014 Ram 25002014 Ram 3500+ 4 more
  Associated Documents

  • DownloadMC-10178698-0001.pdf↗
• July 24, 2020•Document ID: 10178662

  Service Bulletin/Repair Instructions
  TRAILER HITCHES; LANE DEPARTURE

  Mfr Comm. #:

  S2023000018

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

  Associated Products (4)

  2020 Ram 25002020 Ram 35002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10178662-0001.pdf↗
• July 15, 2020•Document ID: 10229293

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  S2008000094

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Uconnect Market Place APP Fatal Error Message

  Associated Products (26)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger+ 6 more
  Associated Documents

  • DownloadMC-10229293-0001.pdf↗
• July 15, 2020•Document ID: 10221723

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2008000094

  Date Added:

  September 26, 2022

  Manufacturer:

  DODGE

  Summary

  Uconnect Market Place APP Fatal Error Message

  Associated Products (26)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger+ 6 more
  Associated Documents

  • DownloadMC-10221723-0001.pdf↗
• July 15, 2020•Document ID: 10178650

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  S2008000094

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  Uconnect Market Place APP Fatal Error Message

  Associated Products (24)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Jeep Grand Cherokee+ 4 more
  Associated Documents

  • DownloadMC-10178650-0001.pdf↗
• July 14, 2020•Document ID: 10229292

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  S2019000004

  Date Added:

  January 9, 2023

  Manufacturer:

  RAM

  Summary

  Click Or Pop From Drag Link

  Associated Products (15)

  2020 Ram 25002020 Ram 35002019 Ram 25002019 Ram 35002018 Ram 25002018 Ram 35002017 Ram 25002017 Ram 35002016 Ram 25002016 Ram 35002015 Ram 25002015 Ram 35002014 Ram 25002014 Ram 35002013 Ram 3500
  Associated Documents

  • DownloadMC-10229292-0001.pdf↗
• July 14, 2020•Document ID: 10221722

  Service Bulletin/Repair Instructions
  STEERING:LINKAGES:DRAG:LINK:CONNECTION

  Mfr Comm. #:

  S2019000004

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Click Or Pop From Drag Link

  Associated Products (15)

  2020 Ram 25002020 Ram 35002019 Ram 25002019 Ram 35002018 Ram 25002018 Ram 35002017 Ram 25002017 Ram 35002016 Ram 25002016 Ram 35002015 Ram 25002015 Ram 35002014 Ram 25002014 Ram 35002013 Ram 3500
  Associated Documents

  • DownloadMC-10221722-0001.pdf↗
• July 14, 2020•Document ID: 10178649

  Service Bulletin/Repair Instructions
  STEERING:LINKAGES:DRAG:LINK:CONNECTION; EQUIPMENT

  Mfr Comm. #:

  S2019000004

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  Click Or Pop From Drag Link

  Associated Products (15)

  2020 Ram 25002020 Ram 35002019 Ram 25002019 Ram 35002018 Ram 25002018 Ram 35002017 Ram 25002017 Ram 35002016 Ram 25002016 Ram 35002015 Ram 25002015 Ram 35002014 Ram 25002014 Ram 35002013 Ram 3500
  Associated Documents

  • DownloadMC-10178649-0001.pdf↗
• July 8, 2020•Document ID: 10178809

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES

  Mfr Comm. #:

  DOR-E8D6V-08

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.

  Associated Products (10)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10178809-0001.pdf↗
• July 8, 2020•Document ID: 10178767

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

  Mfr Comm. #:

  DOR-E4E8S-08

  Date Added:

  August 24, 2020

  Manufacturer:

  RAM

  Summary

  These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.

  Associated Products (10)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10178767-0001.pdf↗
• July 3, 2020•Document ID: 10229285

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S2008000010

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

  Associated Products (73)

  2020 Alfa Romeo Stelvio2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Grand Caravan2020 Dodge Journey2020 Fiat 124 Spider2020 Fiat 5002020 Fiat 500X2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 2500+ 53 more
  Associated Documents

  • DownloadMC-10229285-0001.pdf↗
• July 3, 2020•Document ID: 10221715

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2008000010

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

  Associated Products (73)

  2020 Alfa Romeo Stelvio2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Grand Caravan2020 Dodge Journey2020 Fiat 124 Spider2020 Fiat 5002020 Fiat 500X2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 2500+ 53 more
  Associated Documents

  • DownloadMC-10221715-0001.pdf↗
• July 3, 2020•Document ID: 10178642

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2008000010

  Date Added:

  August 24, 2020

  Manufacturer:

  FIAT

  Summary

  Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

  Associated Products (68)

  2020 Alfa Romeo Stelvio2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Journey2020 Fiat 5002020 Fiat 500X2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500+ 48 more
  Associated Documents

  • DownloadMC-10178642-0001.pdf↗