Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

November 3, 2016•Document ID: 10121857
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-115-16
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A customer may experience one or more of the following conditions: Unpleasant odor in the vehicle at low speeds and when regeneration is active. Intermittent no crank and no start (68RFE automatic transmission only). Unable to complete ?Fuel Pressure Override? test in the scan tool.In addition, the following software enhancements are also available: Improved fuel filter reminder calibration. Improved regeneration at low speeds. Updated accelerator pedal calibration to reduce hesitation. Calibration changes to reduce turbo inlet temperatures.
Associated Products (2)
2017 Ram 2500 2017 Ram 3500
Associated Documents
- Download MC-10121857-0001.pdf↗
September 22, 2016•Document ID: 10223838
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Mfr Comm. #:
0807616
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module. Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.
Associated Products (5)
2017 Chrysler Pacifica 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10223838-0001.pdf↗
September 21, 2016•Document ID: 10223866
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Mfr Comm. #:
68158770
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~
Associated Products (12)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10223866-0001.pdf↗
September 21, 2016•Document ID: 10223862
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
68140664
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
A/C compressor Before replacing the AC compressor for noise or in-op. call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.
Associated Products (10)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500
Associated Documents
- Download MC-10223862-0001.pdf↗
September 14, 2016•Document ID: 10223861
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ENGINE AND ENGINE COOLING
Mfr Comm. #:
68234041
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Associated Products (15)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500
Associated Documents
- Download MC-10223861-0001.pdf↗
September 14, 2016•Document ID: 10223859
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
05086755
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Associated Products (6)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500
Associated Documents
- Download MC-10223859-0001.pdf↗
September 14, 2016•Document ID: 10223831
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0805716
Date Added:
October 17, 2022
Manufacturer:
CHRYSLER
Summary
RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)
Associated Products (12)
2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10223831-0001.pdf↗
September 14, 2016•Document ID: 10223828
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0804416
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
Associated Products (10)
2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10223828-0001.pdf↗
September 7, 2016•Document ID: 10223855
Service Bulletin/Repair Instructions
VISIBILITY/WIPER
Mfr Comm. #:
05152029
Date Added:
October 17, 2022
Manufacturer:
CHRYSLER
Summary
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Associated Products (183)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 163 more
Associated Documents
- Download MC-10223855-0001.pdf↗
September 7, 2016•Document ID: 10223854
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
68332810
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].
Associated Products (149)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2015 Ram ProMaster 2500 2015 Ram Promaster City+ 129 more
Associated Documents
- Download MC-10223854-0001.pdf↗
September 3, 2016•Document ID: 10223815
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
1810116
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following DTCs have been set: P0456 - EVAP System Small Leak (Sales Code EZC). P2610 - PCM Internal Engine Off Timer Performance (Sales Code EZC). U0140 - Lost Communication With Body Control Module (BCM).In addition, the following software enhancements are also available: Throttle Position Sensor (TPS) enhancements (Sales Code EZC). Transmission torque management enhancement when shifting from drive to reverse. Additional powertrain enhancements to the intake manifold Short Runner Valve (SRV) system. Additional powertrain enhancements for block heater applications (Sales Code NHK).
Associated Products (2)
2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10223815-0001.pdf↗
September 2, 2016•Document ID: 10121722
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM
Mfr Comm. #:
18-099-16
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. NOTE: There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Improvements to prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for the following Diagnostic Trouble Codes (DTCs): · **P20EE - Selective Catalytic Reduction (SCR) NOx Catalyst Efficiency Below Threshold - Bank 1 (For ammonia sensor equipped vehicles).** · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia sensor deleted systems only). · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · U110E - Lost Ambient Temperature Message. · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · U3017 - Control Module Timer/Clock Performance. · U1421 - Implausible Ignition Key Off Time Received. · P2281 - Air Leak Between MAF And Throttle Body. Other Software Improvements: · Ambient Air Temperature Improvements. · Operational Improvement for Dual Alternators. · Selective Catalytic Reduction (SCR) Efficiency scan tool test improvement. · Fuel Filter Minder calibration changes. · wiTECH Fuel Pressure Override and Fuel System Run Up test improvements. · Exhaust Gas Recirculation (EGR) system improvement to help prevent freeze up. · Diesel Exhaust Fluid (DEF) system enhancement during stationary regeneration.
Associated Products (2)
2015 Ram 3500 2015 Ram 4500
Associated Documents
- Download MC-10121722-0001.pdf↗
September 1, 2016•Document ID: 10121724
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-027-16 REV. A
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: · P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance.
Associated Products (2)
2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121724-0001.pdf↗
September 1, 2016•Document ID: 10121720
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
18-022-16 REV. A
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories: NOTE: There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration.
Associated Products (2)
2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10121720-0001.pdf↗
September 1, 2016•Document ID: 10121717
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
Mfr Comm. #:
08-073-16
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the Instrument Panel software and updating Radio Frequency Hub Module (RFHM) software to latest version. The customer may describe one or more of the following: · Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings (high-line instrument panels only). · The cruise control set speed does not match the digital speedometer (BUX vehicles only).
Associated Products (4)
2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121717-0001.pdf↗
August 31, 2016•Document ID: 10121737
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM
Mfr Comm. #:
68210071A$
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Associated Products (13)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2012 Dodge Ram
Associated Documents
- Download MC-10121737-0001.pdf↗
August 31, 2016•Document ID: 10121736
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Mfr Comm. #:
05175565A$
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
High Pressure Connector Tube/Fuel Injector For 2016 6.7 Cummins - When replacing Fuel Injector for a Misfire Code (P0300- P0306), please also replace the High Pressure Connector Tube and return tube with the injectors.
Associated Products (3)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121736-0001.pdf↗
August 24, 2016•Document ID: 10226283
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT
Mfr Comm. #:
Parts
Date Added:
November 21, 2022
Manufacturer:
DODGE
Summary
Center Console.
Associated Products (17)
2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10226283-0001.pdf↗
August 24, 2016•Document ID: 10130082
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
5LT86XDVA$
Date Added:
March 13, 2018
Manufacturer:
RAM
Summary
Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).
Associated Products (14)
2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10130082-0001.pdf↗
August 20, 2016•Document ID: 10194280
Service Bulletin/Repair Instructions
EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-097-16
Date Added:
May 24, 2021
Manufacturer:
RAM
Summary
Powertrain diagnostic and system improvements.
Associated Products (4)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500
Associated Documents
- Download MC-10194280-0001.pdf↗

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