Ram 1500 Complaints

1,938 consumer complaints on file.

#11570665February 7, 2024
UNKNOWN OR OTHER
I brought a brand new vehicle from thunder chrysler dodge Jeep ram in bartow, FL in July 2022. I took it back to the dealer to be seen as it was making a weird noise and sounded off the beginning of 2024. They looked at the vehicle as it was under warranty and I picked up the vehicle several days later. Only to then realize the vehicle was doing the same thing. Took it back to the dealer, they claim they repaired it again and I drove it off the lot and realized immediately it still wasn’t fixed. This goes on now 3-4 different times. The dealer states they have never had this happen before and cannot direct me on who to contact regarding my vehicle being repaired or bought back etc. they sold me a lemon vehicle and I want to be fully compensated for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570399February 6, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The truck shut off on me at high speed on the highway. Another time which I caught on video, I was making a right hand turn and the truck shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569804February 4, 2024
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During cold rainy wether, water leaked in through rear sliding glass window and fried the BCM, which caused a complete shut down of all systems. I was not driving the vehicle at the time but if this had occurred while driving this could have ended in a catastrophic accident. In researching this issue, many ram vehicles have experienced this and/or similar issues including the vehicle stalling while in operation. When this issue occurred,, there were no warnings or prior indications. Additionally, water was found inside the passenger compartment. Also, the vehicle could not be manually placed in neutral so that it could be moved for towing. The tow service had to slide the vehicle onto tow trailer with sliders placed under the rear wheels. The was then vehicle towed to a FCA dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569576February 2, 2024
POWER TRAIN
The contact owns a 2022 RAM 1500. The contact stated that while driving at 2 MPH into his driveway, the vehicle suddenly accelerated, coming to a complete stop after colliding into the contact's home. The air bags did not deploy. A police report was not filed. The contact sustained a minor injury but did not seek treatment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11568994January 31, 2024
ENGINE
Truck would not start at first. Finally got it started to go home. All my Dash lights were all lit up but truck was running fine. 2 miles down the road my truck shuts off mid drive about 40-45 mph. Scared me to death. Was able to pull into a church parking lot before brake engaged automatically. Would not start again under any circumstances. But truck had power to lights etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568492January 29, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 21021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and informed the contact that parts distribution was limited; and that the dealer had a limit on the number of parts ordered every 14 days. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568481January 29, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568477January 29, 2024
UNKNOWN OR OTHER
Two Bolts were broken between intermediate pipe and muffler flange. There are 2 more bolts that were not replaced and will probably break and need repair!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568363January 28, 2024
UNKNOWN OR OTHER
The truck was purchased brand new and from day one I have complained of a petal hesitation. From a stop if you start very slowly you have normal acceleration. If you are rushed and step down fairly quickly nothing happens so you step down some more and you get a very abrupt jackrabbit starts and will spin the tires. It is bad on dry pavement but becomes a serious safety problem on a slick road. I also know of three 2023 ram trucks that have the same problem that I do. The dealer has not been able to diagnose or fix the problem. They replaced the transmission with less than 10,000 miles on the truck and it did not solve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568333January 28, 2024
ENGINE, POWER TRAIN, SERVICE BRAKES
THE VEHICLE HAS A CONSTANT VIBRATION. IT WAS RETURNED TO THE DEALER WITH 312 MILES. I HAVE COPIES OF EACH TRIP TO THE DEALER. THE DRIVE SHAFT SHOWED NOT ALIGNED PROPERLY, THE BRAKES SHUDDER UNDER DECELERATION, NOISE WAS FOUND IN THE MOTOR MOUNTS. IT VIBRATES AT ALL SPEEDS BUT AT 65 MPH THERE IS A ROARING SOUND INSIDE THE CAB WITH ENOUGH VIBRATION ON THE STEERING WHEEL TO PUT YOUR HAND TO SLEEP. I'M NOT SURE IF SOMETHING IS GOING TO COMPLETELY SEPERATE FROM THE DRIVE TRAIN, IF THE BRAKES ARE GOING TO FAIL OR MOTOR WILL SEPERATE FROM THE MOTOR MOUNTS. I'VE BEEN IN THE TIRE AND WHEEL BUSINESS FOR 41 YEARS AND THERE IS SOMETHING GOING ON. IF THERE'S A VIBRATION AT ALL SPEEDS, SOMETHING IS WRONG. THE PROBLEM HAS BEEN CONFIRMED BY THE DEALER WHERE I PURCHASED THE VEHICLE AND BY THE AREA TECH ADVISOR WHO TOLD ME ON OR ABOUT SEPTEMBER 9TH 2023, HE KNOWS WHAT'S WRONG AND IT CAN NOT BE FIXED. IT APPEARS TO ME THAT FCA IS WAITING FOR SOMETHING TO FAIL BEFORE THEY WILL FIX THIS PROBLEM. I HAVE FILED A "LEMON LAW" SUIT AGAINST FCA IN THE STATE OF TEXAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568118January 26, 2024
ELECTRICAL SYSTEM, ENGINE
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567978January 26, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
The software shut down all of the systems control. Nothing can be controlled. It locks the doors windows side boards panaramic sunroof speed denominator turns the heat on can’t turn it off.tailgate opens all of this happens around 15 minutes after it has been turned on. I complained about it several times before took it in they replaced the radio. It’s currently at the dealership to do a dainostic evaluation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567660January 24, 2024
UNKNOWN OR OTHER
Navigation not working. I am fear of my life because I use I could died. I been trying Dodge ram an Uconnect to fix this problem for almost a year an tell me the part on order with no time frame to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567517January 24, 2024
POWER TRAIN
The contact owns a 2023 Ram 1500. The contact stated that on three separate occasions, while driving at various speeds, the vehicle downshifted to the first gear inadvertently. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer however, the failure could not be replicated. Additionally, the ERS was disengaged. The manufacturer was notified of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567214January 23, 2024
ENGINE, UNKNOWN OR OTHER
On three (3) separate occasions I was making a turn when the engine just shut down and turned to the off position. Two occasions were on to a busy road…where fortunately no cars were coming at the time or I could have been seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567059January 22, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566850January 21, 2024
Other/I am not sure
While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566816January 21, 2024
STEERING
Two months after I bought the truck in late 2021 I noticed the steering wheel would jerk causing me to swerve, and then the power steering completely failed. I took the truck to the dealership, and the problem disappeared while I was there. The dealership couldn’t recreate the issue. Then it happened again. I took a video and took it to the dealer who replaced the steering assembly in February 2023. No issues until yesterday, January 20, 2024. The same thing happened again! Power steering completely failed! The car is now out of warranty, yet this is the third time the issue happened, even after the dealer replaced the part. This is not safe! I had my child with me when this happened yesterday, and we almost crashed into a parking garage column.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566412January 19, 2024
SERVICE BRAKES, ENGINE, POWER TRAIN
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565925January 17, 2024
STRUCTURE:BODY
Have nicks on all 4 door latches on vehicle. Took vehicle to Bettenhausen Chrysler in Tinley Park, where I purchased, and they turned me over to corporate. After 3 months of no answer from corporate case closed and Chrysler not paying for repairs. I have checked with dealers In Illinois, Missouri, and Colorado. They all had multiple vehicles with same problem. After numerous attempts to contact anyone at dealership finnaly got a call from Mr Bettenhausen. Mr Bettenhausen stated he had same damage on his personal vehicle and door latches were faulty and ended conversation with me. Vehicle has not been inspected by anyone other then Bettenhausen Chrysler dodge. I feel if door latches are faulty it puts me and anyone else who is on roads as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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