Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11343811August 7, 2020
STEERING
WHILE OPERATING THE 2019 RAM 1500, THE STEERING WHEEL STICKS (DOES NOT TURN SMOOTHLY OR LOCKING WHILE IN THE TURN) WHEN YOUR TURNING IT LEFT OR RIGHT AT HIGHWAY SPEEDS OF 50-70 MPH. WHILE OPERATING THE ABOVE MENTIONED VEHICLE, DUE TO THE STEERING MALFUNCTIONING, I FEEL IT IS DEEMED UNSAFE TO OPERATE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342760August 2, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WOULD HAVE SELECTED OTHER ISSUES ABOVE BUT IT ONLY ALLOWS THREE. DRIVING WITH FAMILY ON VACATION WHEN ALL ELECTRICAL ON DASH STARTING GOING CRAZY. EVERY LIGHT ON DASH WAS FLASHING, GAUGES WERE BOUNCING ALL OVER, HAZARDS WOULDN'T TURN ON, LOSS OF POWER STEERING, LOSS OF BRAKES, WIPERS SPED UP, TRANSMISSION TRYING TO SHIFT GEARS, AIRBAG LIGHTS WERE ON, TRANSMISSION SLAMMED IN TO PARK ONCE VEHICLE WAS UNDER 5 MPH, AND SHUT ITSELF OFF. HAD TO HAVE VEHICLE TOWED TO YORK CHRYSLER IN CRAWFORDSVILLE, IN. THIS WAS ON THURSDAY JULY 30. I HAD TAKEN VEHICLE TO BOSAK MOTORS IN MERRILLVILLE, IN ON FRIDAY JULY 24 DUE TO SAME ISSUE AND WAS TOLD THEY COULDN'T FIND THE ISSUE. I MANAGED TO VIDEOTAPE THE ISSUE WHILE IT WAS HAPPENING. I ALSO LOOKED ONLINE AND FOUND A COUPLE VIDEOS OF OTHER RAM 1500 DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342403July 30, 2020
AIR BAGS, SEAT BELTS
2019 RAM LARAMIE 4X4, 5'7", CREW CAB WITH LESS THAN 9000 MILES ON IT, GETTING INTERMITTANT "SERVICE AIRBAGS" MESSAGES WITH DINGING ALARM FOR PAST 2 WEEKS AND NOW, GETTING "PASSENGER SEATBELT ALARM" INTERMITTENTLY AS WELL WITH MY WIFE BUCKLED SECURELY IN THE PASSENGER SEAT, WHILE I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341962July 28, 2020
STEERING
POWER STEERING STOPPED WORKING IN THE MIDDLE OF DRIVING AROUND A PARKING LOT.THE TRUCK IS EXTREMELY HARD TO STEER AROUND CORNERS. IT'S VERY DANGEROUS DRIVING THIS TRUCK WITH NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341520July 26, 2020
STEERING
STEERING STICKS IN THE 11 O'CLOCK POSITION IN LEFT CURVES OF 30 DEGREES AT SPEEDS OF 30 MPH OR MORE. THE FASTER THE SPEED THE MORE PRONOUNCED THE STICK. THIS IS THE STICKING PROBLEM REPORTED BY MANY IN THE ELECTRIC POWER STEERING, NOT TO BE CONFUSED WITH THE GROUND ISSUE TOTAL POWER LOSS. THE PROBLEM WAS ORIGINALLY CORRECTED AT 1879 MILES BY THE DEALER REPLACING THE RACK AND PINION ASSEMBLY. PROBLEM REAPPEARED OVER THE WEEKEND 7/24/2019 AT 35,200 MILES. I'LL BE TAKING IT TO THE DEALER THIS WEEK. IT IS OBVIOUS THAT THERE IS SOMETHING AMISS IN RAM'S RACK AND PINION ASSEMBLIES. THIS PROBLEM COULD DEFINITELY RESULT IN THE DEATH OR INJURY OF THE OCCUPANTS OF THE VEHICLE OR THE OCCUPANT'S OF OTHER VEHICLES. I FIND REFERENCES ON RAM FORUMS ABOUT THIS ISSUE AS FAR BACK AS FALL OF 2018, THE SAME AS MY ORIGINAL PROBLEM. I AM HIGHLY SURPRISED THAT RAM HASN'T FOUND AN ANSWER FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341347July 24, 2020
UNKNOWN OR OTHER
WHILE I WAS DRIVING MY TRUCK, THE PANORAMIC SUNROOF SHATTERED. THE COVER WAS CLOSED DURING THIS TIME. I WAS DRIVING APPROX. 35-40 MPH, WITH THE TEMPERATURE AROUND 85-90. I WAS DRIVING STRAIGHT ON AN OPEN ROAD WITH NO VEHICLE IN FRONT OF ME. THERE WERE NO OTHER DEBRIS FROM THE VEHICLE, EXCEPT FOR THE SHATTERED GLASS. I BROUGHT THE VEHICLE TO THE RAM DEALERSHIP WHERE I AM WAITING FOR REPAIRS. AT THIS TIME, THE DEALERSHIP IS NOT SAYING WHETHER IT WILL BE COVERED BY WARRANTY OR IF I HAVE TO PAY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340731July 21, 2020
AIR BAGS
THIS VEHICLE SUSTAINED A DRIVERS SIDE IMPACT TO THE DOORS AND THE SIDE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS TRAVELING DOWN THE ROAD AND WAS STRUCK BY A BOX TRUCK IN THE DRIVER'S DOOR AREA. THE DRIVER WAS INJURED AS A RESULT OF THE AIRBAGS FAILING TO DEPLOY. THERE ARE PHOTOS AND VIDEO OF THIS COLLISION.*DT CONSUMER STATED NO REPAIR WAS DONE IT WAS TOTALED.*JB*DT*DT*JB*DT*JB*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11339289July 14, 2020
STEERING
INTERMITTENT LOSS OF POWER STEERING ASSIST AND AN INCONSISTENT STEERING EFFORT, ESPECIALLY DURING LOWER SPEED MANEUVERS, WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 14000 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE LATE 2019
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11339383July 14, 2020
ELECTRICAL SYSTEM, POWER TRAIN
DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS USUALLY FROM 2 GEAR TO 1ST GEAR AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK OFTEN SURGES WHEN STOPPING AND POPS OUT OF GEAR AT ONCE A MONTH. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE. SINCE REPAIR IT HAS HAPPENED AGAIN AND I TOOK TO ANOTHER DEALER AND THEY STATE THEY CAN'T REPLICATE OR KNOW HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337678July 6, 2020
ELECTRICAL SYSTEM
THE INFORMATION SYSTEM IN THE INSTRUMENT PANEL DOES NOT WORK OR WORKS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD BE A $1400.00 REPAIR BUT THE SYSTEM STARTED WORKING AGAIN WHEN THE MECHANIC BROUGHT THE TRUCK AROUND FOR ME TO LEAVE. IT HAS WORKED OFF AND ON SINCE THEN. IT'S A VERY EXPENSIVE REPAIR AND NO GUARANTEE IT WILL NOT FAIL AGAIN. THERE SEEMS TO BE NO PATTERN OF WHEN THE INFORMATION SYSTEM WILL QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331448June 29, 2020
SEATS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331097June 26, 2020
AIR BAGS
I WAS IN A HEAD ON COLLISION WITH A CHEVY CAR. THIS WAS THE OTHER DRIVERS FAULT AS HE COME INTO MY LANE (WHILE TAKING AN ILLEGAL LEFT). THE CAR IS TOTALED AND MY RAM 1500 HAD CLOSE TO $14,000 IN DAMAGES. IT IS STILL IN THE AUTO BODY GETTING REPAIRED. BOTH THE FRAMES ARE BENT. DURING THIS ACCIDENT, NONE OF MY AIRBAGS WERE DEPLOYED AND THIS SHOCKED ME. MY BODY MOVED BACK AND FORTH VIOLENTLY DUE TO THE COLLISION AND ABSOLUTELY NOT ONE AIRBAG WAS DEPLOYED. I STRONGLY BELIEVE THE AIRBAG SYSTEM INSTALLED IN MY TRUCK IS FAULTY OR DESIGNED INCORRECTLY AND NHTSA MUST INVESTIGATE. GOING FORWARD, I DO NOT FEEL SAFE IN THIS VEHICLE AS I AM NOT CONFIDENT THAT THE AIRBAGS WILL BE DEPLOYED. I'VE ATTACHED FEW PICTURES OF THE DAMAGE. WE HAD TO PULL THE ENTIRE FRONT BUMPER FROM THE FRONT LEFT TIRE ALMOST 12 INCHES AS IT WAS DEEPLY WEDGED INTO THE TIRE AND WE COULD NOT MOVE THE VEHICLE FOR TOWING. PLEASE HELP. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11330878June 25, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INCORRECT FUEL LEVEL INFORMATION. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED EMPTY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM OF VACAVILLE (681 ORANGE DR, VACAVILLE, CA 95687), AND WAS DIAGNOSED WITH A DEFECTIVE FUEL PUMP. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 14,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330046June 22, 2020
STEERING
I AM HAVING AN ISSUE WHEN TAKING A LEFT HAND BEND AT MODERATE SPEEDS 40 TO 70 MPH THE STEERING WHEEL WILL NOT RETURN TO CENTER WITHOUT CONSIDERABLE EFFORT ON THE DRIVERS PART. WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 6500 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE. I TOOK THE VEHICLE TO FOWLER DODGE IN OKC AND THEY SAY THEY CANNOT DUPLICATE THE ISSUE AND MADE NO REPAIRS. I ROTATED THE TIRES THINKING THIS MAY REMEDY THE PROBLEM, BUT DID NOT. RIGHT HAND BENDS ARE NOT AFFECTED ONLY WHEN NAVIGATING A LEFT HAND BEND. I HAVE RESEARCHED THIS AND FOUND WHERE THE SAME COMPLAINT HAS BEEN REPORTED TO THE NHTSA AT LEAST A DOZEN TIMES. THERE HAS BEEN A RECALL FOR THIS YEAR RAM 1500 FOR POWER STEERING ISSUES AND I FEEL THIS IS PART OF THE SAME ISSUE. I AM NOT AWARE IF A ERROR CODE COMES ON AS I AM TO BUSY WATCHING THE ROAD. THE ISSUE HAPPENS FREQUENTLY WHENEVER NEGOTIATING A LEFT HAND BEND. THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329404June 17, 2020
SERVICE BRAKES
BRAKES SQUEAL WHEN SLOWING DOWN FROM 45 MPH+ DOWN TO AROUND 20-25 MPH. AT LOWER SPEEDS, THE SQUEAL STOPS. HAPPENS WHEN GOING FORWARD. DOES NOT SEEM TO HAPPEN RIGHT AWAY, ONLY AFTER DRIVING FOR ABOUT 5 MINUTES OR MORE. DEALER COULD NOT REPLICATE PROBLEM BUT IT HAPPENS EVERY TIME I DRIVE THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329424June 17, 2020
AIR BAGS
WIFE WAS IN A WRECK ON INTERSTATE WHERE SHE BOUNCED OFF A BARRICADE AND THE OTHER TRUCK ALSO 2019 RAM STRUCK HER TWICE,NO AIR BAGS DEPLOYED. NO ONE FROM DODGE CALLED TO CHECK ON HER AND THE TOW TRUCK HAD TO PULL THE CORD SO HE COULD PUT IT IN NEUTRAL FIND HIT HARD TO BELIEVE,NO ALARMS OR ALERTS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11329456June 17, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE NOISE CAME FROM THE DIFFERENTIAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE DIFFERENTIAL FLUID LEVEL WAS LOW. THE VEHICLE WAS DRIVEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313) WHERE THEY DIAGNOSED THE VEHICLE WITH A DIFFICULT REAR PINION BEARING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V556000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328766June 14, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328792June 14, 2020
POWER TRAIN
WHINING/ GROWLING NOISE FROM REAR END. SOUND STARTS ABOUT 40 MPH AND NEVER GOES AWAY. CHECKED THE DIFFERENTIAL FLUID IT WAS 3/4 QUART LOW. TOOK IT TO DEALER FOR WARRANTY, THEY INFORMED ME IT WAS A PINION BEARING GOING BAD LIKELY CAUSE WAS FROM LOW FLUIDS. RESEARCHED THE PROBLEM FOUND FCA ( HAD A RECALL ( SAFETY RECALL U88 / NHTSA 18V-556 REAR AXLE FLUID LEVEL - 2018-2019 RAM 1500)ON SIMILAR YEAR AND MODEL TRUCK BUT DID NOT INCLUDE MY VIN NUMBER. FCA ADVISED ME TO CONTACT THIS AGENCY TO SEE IF I CAN INCLUDE MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328415June 11, 2020
UNKNOWN OR OTHER
VEHICLE AIRBAG LIGHTS ON STARTUP STAYED ON. DEALER SAID OK TO DERIVE EVEN THOUGH APP SAID AIRBAG A MAY NOT DEPLOY. ISSUE SOUNDS LIKE THE SAME ISSUE AS 2018 RAMS. LESS THAN A MONTH LATER THE CRUISE CONTROL WOULD SPEED UP OR TURN OFF WHILE ENGAGED. WHEN ALL OF SUDDEN IT STOOPED WORKING. DISABLED..THIS IS A NECESSARY FEATURE ON A LONGER TRIP. LASTLY ABOUT 3 WEEKS LAYER WHEN I NEEDED THE HORN, IT TOO STOPPED WORKING. 2 SAFETY ISSUES AND ITS OK TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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