Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11399998March 9, 2021
STEERING, WHEELS, UNKNOWN OR OTHER
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398147February 26, 2021
UNKNOWN OR OTHER
2 CRACKS IN THE WINDOW FRAME ABOVE THE REAR SLIDING WINDOW HAVE APPEARED. THE TRUCK WAS PARKED IN MY DRIVEWAY. THERE WAS NO INCIDENT THAT WOULD HAVE CAUSED THESE AND THEY APPEAR TO HAVE FORMED ON THEIR OWN. I FEAR THAT THERE MAY HAVE BEEN LEAKS OR WILL BE LEAKS AS OTHER OWNERS HAVE EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397974February 25, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397931February 25, 2021
ELECTRICAL SYSTEM
MY INSTRUMENT CLUSTER IS NOT WORKING. THE TRUCK IS A 2019 DODGE RAM. IT GOES IN AND OUT. CAN'T SEE THE MILEAGE OR ANYTHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397419February 22, 2021
STRUCTURE:BODY
CRACKED REAR WINDOW TRIM WHERE THE WINDOW OPENS, DAMP HEADLINER NEAR THE CRACKED TRIM AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397170February 21, 2021
UNKNOWN OR OTHER
CRACK IN REAR WINDOW FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397215February 21, 2021
UNKNOWN OR OTHER
WATER ENTERS VEHICLE THROUGH REAR WINDOW. STRESS CRACKS FORM IN PLASTIC FRAME OF REAR WINDOW. THESE THEN CRACK AND WATER GETS IN VEHICLE CAN CAUSES MOLD TO GROW. RAM REPLACED WINDOW AND THE NEW ONE ALREADY HAD STRESS MARKS ON THEM. THIS IS AM ONGOING ISSUE THAT NEEDS TO BE TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397220February 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397257February 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395985February 12, 2021
UNKNOWN OR OTHER
I WAS BACKING OUT OF MY DRIVEWAY TWO DAYS AGO AND THE TRUCK SWITCHED TO THE PARK POSITION ON ITS OWN WHILE I WAS REVERSING AND IT WOULD NOT GET OUT OF THE PARK POSITION EVEN AFTER I PRESSED THE BRAKES AND I TRIED TO MOVE THE SHIFT KNOB, SO I WAS STUCK IN THE MIDDLE OF THE STREET FOR FIVE MINUTES TRYING TO GET THE TRUCK TO MOVE TO THE REVERSE POSITION AGAIN. TODAY, I WAS DRIVING TO THE STORE AND THE TRUCK SWITCHED TO PARK POSITION ON ITS OWN AND CAME TO A STOP WHILE I WAS DRIVING. THE ENGINE WAS REVVING UP AND I PRESSED THE BRAKES TO SWITCH IT BACK TO PARK AND IT WOULD NOT LET ME SWITCH. AFTER A MINUTE I TURNED THE TRUCK OFF AND TURNED IT BACK ON TO TRY AND PUT IT BACK IN THE DRIVE POSITION SO I COULD GET OUT OF THE MIDDLE OF THE ROAD. CAN SOMEONE PLEASE HELP WITH ANY INFORMATION, I'M AFRAID THAT THIS WILL OCCUR AGAIN AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395995February 12, 2021
UNKNOWN OR OTHER
VEHICLE HAS A "SHIMMY" AT HIGHWAY SPEEDS, SEVERAL DEALERSHIPS HAVE INSPECTED THE VEHICLE AND AGREE THAT THERE IS A "SHIMMY" BUT CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. TIRES HAVE BEEN BALANCED, REPLACED. NOTHING MAKES A DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394863February 5, 2021
STEERING
POWER STEERING STARTS AND STOPS WORKING INTERMITTENTLY AND AT RANDOM. SOMETIMES IT WON'T WORK FOR MINUTES/HOURS AT A TIME. OTHER TIMES IT CUTS OUT AND THEN COMES RIGHT BACK ON REPEATEDLY. VEHICLE IS VERY DIFFICULT TO CONTROL WHEN THIS HAPPENS, ESPECIALLY WHEN IT CUTS IN AND OUT DURING A TURNING MANEUVER. EACH INSTANCE IS ACCOMPANIED BY A MESSAGE ON THE DASH SCREEN ADVISING TO SERVICE POWER STEERING. REMOVING, CLEANING, AND RETIGHTENING THE BATTERY GROUND CABLE FIXED THE PROBLEM TEMPORARILY. NO MAINTENANCE OR ALTERATIONS WERE PERFORMED TO THE BATTERY GROUND CABLE/CONTACT BEFORE THE PROBLEM STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394878February 5, 2021
UNKNOWN OR OTHER
BOTH SUN VISORS BRACKETS BREAK AND CAUSES THE SUNVISOR TO FALL IN FRONT OF THE DRIVERS FACE WHEN YOU HIT A BUMP BLOCKING YOUR VISION. BOTH SUN VISORS BRACKETS THAT SCREW INTO THE CEILING BREAK LOOSE INSIDE THE BRACKET AND CAUSES THE VISOR TO FALL DOWN VERTICALLY BLOCKING THE DRIVERS VISION. IN TAKING THE VEHICLE TO THE DEALER, THEY HAD TO BACKORDER THE ITEM (30 DAYS BACKORDER) THIS MIGHT BE A CLUE THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394876February 5, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, HE HAD MISSED A LEFT TURN AND DROVE 300 FT OFF OF A CLIFF AND NOSE DIVED INTO AN EMBANKMENT. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL AND WAS KNOCKED UNCONSCIOUS. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. AN AMBULANCE WAS CALLED AND THE CONTACT WAS RUSHED TO EMERGENCY ROOM WHERE HE HAD AN EMERGENCY SURGERY FOR A BROKEN BACK. POLICE DID ARRIVE ON THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TRI LAKES FORD(180 STATE HWY F &, 65, BRANSON, MO 65616) WHERE IT WAS SERVICED AND REPAIRED WITHOUT THE CONTACT'S KNOWLEDGE. THE VEHICLE WAS RETURNED TO THE CONTACT ONCE HE LEFT THE HOSPITAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11394767February 5, 2021
ELECTRICAL SYSTEM, STEERING
POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394754February 4, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394481February 3, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE IS PLACED IN PARK, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVENUE, TAMARAC, FL 33321, (954) 379-2040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FOUR TIMES HOWEVER, WHEN THE VEHICLE WAS BROUGHT BACK TO THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V324000 (POWER TRAIN) THAT WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391063February 1, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390772January 30, 2021
SUSPENSION
[XXX] *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11389220January 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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