Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11461790April 22, 2022
STEERING
Power steering went out. Night of 4/7 I got a notice on the dash saying service power steering as I parked my truck. Morning of 4/8 I went out to take my truck to the dealership to have it looked at and power steering was completely gone. There is an open recall for the exact year model of my make and model however mine is not listed under the recall. After speaking with a Ram customer care rep they advised I reach out here and make an incident report as this may possibly fall under the recall however it was possibly a mistake made given my vehicle is somehow not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461227April 18, 2022
STEERING
Lost power steering- got it back. Had some warnings lights come up then went away. Power steering went on and off while driving. Dealer working on repair said it’s not warrantied. $4500 repair. Dealer claims electrical connection to power steering rack failed from corrosion. How can a sealed connection corrode. Need help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461120April 18, 2022
STRUCTURE:BODY, AIR BAGS, ELECTRICAL SYSTEM
Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461078April 17, 2022
ELECTRICAL SYSTEM
Instrument cluster screen went out (come on and off with temperature, but now completely out). This is where check engine warnings come on for my truck, and I don’t know when the truck is dinging, if there is something serious going on, or I just need an oil change. The dealer I went to said they don’t have new or used screens to replace mine with, so I feel very stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460694April 13, 2022
VISIBILITY/WIPER
Both sun visor have failed in the past 3 years. The mount fails, causing the visor to fall out of the headliner and hang by a non-detachable wire. Closing the visor and trying to re-seat it does not always allow it to stay up. When if falls it hangs in the line of sight, obscuring the view of the road. Dealer service commented that this is a big problem. Needs redesign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460375April 11, 2022
UNKNOWN OR OTHER
The rear window frame has cracked due to chasie flex. It's been repaired one time already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459808April 6, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2019 Ram 1500. The contact stated that the tailgate would open independently while driving at various speeds. The contact took the vehicle to the dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459648April 5, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Ram 1500. The contact stated that the rearview camera failed to display the image in his vehicle. The vehicle was taken to a dealer where it was diagnosed that the screen was delaminating and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 32,983.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458630March 28, 2022
UNKNOWN OR OTHER
Vehicle stalled and forced the transmission into Park while driving. Vehicle came to an instant halt. If this would’ve happened on a highway speeds this could have posed a serious safety risk. Vehicle very often stalls right after starting and the problem has been getting increasingly worse and more often. The vehicle has not been inspected by anybody and there are no warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458711March 28, 2022
AIR BAGS
AIRBAGS FAILED TO DEPLOY. THE TRUCK WAS TOTALLED, AND I SUFFERED INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11458553March 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Timing chain cover leaking oil for 2nd time with only 32,000 miles on the vehicle. Ram dealer repaired once already in 2022. Loosing antifreeze but dealer says the vehicle is not. Service def system comes on at random and says see dealer. While this is happening it does a count down on the temperature gauge in the dash and check engine light comes on. Dealer say they can’t find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458023March 23, 2022
ELECTRICAL SYSTEM
The center screen of the instrument cluster blacked out and only comes on once every few weeks. The truck is available for inspection anytime. It is unsafe for my family to drive the vehicle without the instrument cluster. We are unable to see any warning lights, unable to see current mileage, and unable to rely on cruise control/ auto braking. Without warning indicators we will be unaware of faulty components and could put other drivers and or pedestrians in harm. I was unable to tag vehicle in KS on my first attempt because I could not prove mileage on vehicle. Dealer has seen and confirmed issue. Vehicle has not been inspected by manufacturer, police, or insurance representatives but I am willing to have it inspected anytime. There were no warnings or symptoms prior to the instrument cluster failure. The instrument cluster went blank in October 2021 and comes on once or twice per month randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457439March 19, 2022
ELECTRICAL SYSTEM
Instrument Cluster intermittently goes blank (Odometer, Engine Info, etc). Observing, the Screen blinks on/off without any information displayed. Occaionally the Instrument Cluster will work after the vehicle has sat for awhile (24hrs). But as soon as you turn off the ignition, and then turn it back on (stop at a gas station), the problem returns. After about 6 months of this pattern of going blank, and occasionally working again, NOW the Instrument Cluster just blinks on/off!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456679March 14, 2022
STEERING
When turning at low speeds to the right the steering will make a vibration and shake a little. At firts I thought was the abs or traction control acting up but now you can definitely feel the vibration coming from the electric assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455678March 8, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ram 1500. The contact stated while refueling the vehicle, the pump would constantly shut-off independently before the tank was full. The contact would constantly squeeze the handle to continue fueling the vehicle. There were no warning lights illuminated. The contact stated that the failure had been reoccurring increasingly and it would take 15-20 minutes to refill 4-5 gallons of fuel. The dealer was notified of the failure and advised the contact to bring the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455760March 8, 2022
STRUCTURE:BODY
The plastic frame at the top of the rear back glass has two cracks causing significant leaking into the cab of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455517March 7, 2022
STEERING
my power steering doesn't work properly on my 2019 Ram 1500 classic. when i drive it goes in and out of power steering. i see there is a recall for FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain Electric Power Steering (EPS) gears intended for use on 2013 – 2019 Model Year (DS) Ram 1500 pickup trucks. Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. A short in the control circuit components may result in an intermittent loss of power steering assist which may cause an inconsistent steering effort, especially during lower speed maneuvers. Inconsistent steering effort can cause a vehicle crash without prior warning but both FCA and Duluth dodge refuse to inspected the vehicle because they say its not part of the recall.... but it was manufactured in 11/18 which falls into the time period
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11454857March 2, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
The contact owns a 2019 Ram 1500. The contact stated while accelerating from a stop sign, the vehicle stalled and the "selector switch" knob went from drive to park then back to drive. The contact turned off and restarted the vehicle, and the vehicle returned to normal operation. The contact stated that the "automatic brake engaged" warning light was illuminated. The failure was intermittent. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission software updated. The vehicle was repaired however, the failure was still intermittent. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454618March 1, 2022
UNKNOWN OR OTHER
Rear window shattered after using defrost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454713March 1, 2022
SEATS
The Driver's seatback broke last year and now has broken a 2nd time. The vehicle has never been in an accident and has never been used off-road. I have contacted the dealer in the matter and they have dismissed my concerns this first seat broke at a weld and the 2nd seat has the same symptoms less than a year later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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