Ram 1500 Complaints

1,938 consumer complaints on file.

#11649413March 20, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
My vehicle has had 2 starter replacements, 2 batteries replaced , 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn’t led up to its name. Without me paying for an extended warranty i dont know what would i would’ve done.Does this vehicle require for a buy back from the corporate headquarters
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649402March 20, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649317March 19, 2025
STEERING
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649027March 18, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648862March 17, 2025
POWER TRAIN
Upon starting the vehicle, shifting into drive from park, and depressing the gas pedal, the vehicle would not shift out of first gear into higher gears. The engine began to whine and the RPM gauge registered much higher than when the vehicle typically shifts into higher gears during acceleration. Upon realizing, I pulled over and shifted from Drive to Park. I then shifted back to drive and the vehicle operated normally. This is the first time the vehicle has behaved in this manner, although there have been times when the transmission feels as if it is not shifting as smooth as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648797March 17, 2025
ELECTRICAL SYSTEM, ENGINE
I would like to submit a complaint regarding the Motor Generator Unit on a 2021 Ram 1500 e-torque motor. That part failed on my truck in early January, leaving me stranded for several hours. Thankfully the part did not fail while the truck was in motion, as the truck would have died and become completely inoperable. The vehicle has been at the dealership since January 4th, due to the part being on back order, with no ETA. I find it hard to believe that this is not a common problem, for that reason. There were no symptoms or check engine lights prior to this issue occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648728March 17, 2025
ENGINE
I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648702March 17, 2025
STEERING
I recently purchased this vehicle and have experienced intermittent power steering failure, posing a severe safety hazard. While I retain some control, steering is significantly more difficult than even older non-power-steering vehicles. On sharp or semi-sharp turns, this failure greatly increases the risk of an accident or fatality. The power steering warning light has appeared, and a diagnostic scan returned code C2-120-17 with an alternator status of Bad (14.99V). Despite replacing both the battery and alternator, the issue persists. Researching the problem, I found numerous complaints with no meaningful response from the manufacturer. It is concerning that similar issues were addressed in previous recalls, yet this defect continues. This ongoing failure not only puts my safety at risk but also creates a hardship for my family, as we cannot rely on the vehicle for daily use. Each time I drive, I face the possibility of an accident. Note: The error codes from the pictures I included I have fixed but the light indicating EPS failure persists. Given that I recently purchased the vehicle and have already invested additional money in attempted repairs, I cannot afford the costly fix that appears necessary. Based on widespread reports, this seems to be a manufacturer defect that should be covered, rather than leaving owners to bear the financial and safety burdens. I urge immediate action to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648658March 17, 2025
ELECTRICAL SYSTEM
I have had a grinding noise that was intermittent for several MONTHs, slowly getting worse. When I took it to the dealership, it was identified that the MGU had failed. The dealer advised that the part was not currently in stock anywhere and was not able to provide an ETA as there is a major shortage of this component. I was advised that eventually the battery voltage would drop from ~14v down below 11v and at this time the vehicle would throw engine warning lights which would lead the complete shutdown of the vehicle. This eventually happened in January 2025, where my vehicle voltage suddenly dropped, the dashboard lit up with different warning lights and the vehicle died. Fortunately it was in my driveway but now I have no vehicle and it is MARCH '25. It has been 2 months and when I contact all the local dealerships, NO ONE is able to provide an ETA and they advise they have MANY cars with similar issues waiting on the MGU part from Corporate. This is HORRIBLE. My truck was bought brand new in 2021 and has 64k miles. Fortunately it will be covered by the 8yr / 80k mile warranty, but the part needs to arrive first! I am missing work, I have an infant at home, and Ram is not able to assist with a loaner or rental!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648586March 16, 2025
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648543March 16, 2025
VISIBILITY/WIPER
Was driving on interstate coming home from Texas when we encountered a winter storm that was producing freezing rain. We were running the defroster on high to stop the ice buildup that was occurring on the windshield when the air suddenly stopped blowing through the defroster vents and diverted to the floor vents. Our safety and others was compromised by the ice being able to build up and significantly reducing our visibility effectively causing us to have to stop on the offramps to de-ice the windshield. Against my better judgement I did not take vehicle to the dealer because other drivers of similar vehicles had reported that they have experienced similar results in similar conditions. There were no warning lamps or prior symptoms associated with this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648514March 15, 2025
ENGINE
Was driving at low speed approaching a turn. As soon as I turn the vehicle shut off and I had to restart my truck. It is similar to what happened in this video [XXX] Believe the truck software needs a reflash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648494March 15, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648449March 15, 2025
UNKNOWN OR OTHER
While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11648427March 15, 2025
ENGINE
I purchased the truck used five days ago from a dealership and today the engine shut off on me approximately 12 times. Most occurred while putting the truck into reverse or drive. I was exiting my driveway and the engine turned off halfway into the street. I was unable to move it and since I had to pick up my child, I left the truck halfway in my drive way and half on the street. When I returned home I was able to drive the truck, but approximately 7 minutes later it turned off on me when I turned into a shopping center. The last two times it turned off on me (all on the same day) it occurred while I was on the freeway driving approximately 70 mph. The engine just shut off so I pulled over to the side of the freeway. I was able to drive it shortly after, but then it occurred again. I was able to drive it home approximately 12 miles away without further incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648399March 14, 2025
FUEL/PROPULSION SYSTEM
Recall NHTSA 22V-767 pertained to a potential faulty high pressure fuel pump. The recall notice states: "FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the HPFP, inspect and, if necessary, replace additional fuel system component." When I took the vehicle in for repair, the dealer replaced the fuel pump and also told me that there was a problem with the fuel pressure sensor that could cause the vehicle to stall at highway speeds. The said that only the fuel pump was covered by the recall, yet the recall notice also clearly states "additional fuel system components." Should the dealer be covering the fuel pressure sensor also given that it is a fuel system component that could cause the vehicle to stall at highway speeds?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648383March 14, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648153March 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647880March 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, AIR BAGS
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647695March 11, 2025
POWER TRAIN, ENGINE
Since purchase of the vehicle, I have experienced transmission surges and low power and fuel economy. When decelerating to a stop or U turn and the vehicle is in ECO, right before full stop, the RPMs will drop to 300-500 and surge back up to 1500-1800 causing a lunge forward. Vehicle has been in 6 times for a persistent transmission surge paired with low power and fuel economy. Dealer has replaced the valve body, transmission control module, wiring, and complete transmission replacement. I can reproduce the issue everyday near my place of employment and have video evidence of the issue. Additionally, since the transmission was replaced, when going 10+ miles on the highway, the engine cooling fan runs full out and fuel economy plumets.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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