Ram 1500 Complaints

1,938 consumer complaints on file.

#11658901May 5, 2025
AIR BAGS, ELECTRICAL SYSTEM
Vehicle flashed SOS call not available on the radio. Then noticed airbag light on. Immediately went to the dealership and was informed the sensor is out and therefore the airbags are not functional. The part was supposed to be ordered only to find out more than a week later that the part is unavailable. The vehicle is without airbags and without emergency call if the airbags were to deploy. Have escalated to Chrysler corporate for parts expedition however that has done nothing either. There is no estimated part replacement time. I found online where there is a superseding part however it only works supposedly on the 23 and 24 model years. They got the part in and said that it would work if they changed the airbag module. But I would have to pay for the module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658673May 3, 2025
STEERING
Brand new vehicle. From day one pulls to the right. Flimsy steering. I always find myself having to drive below speed limit. Unsafe at speed limit especially on country roads. Also ends up being unsafe as I have to drive slower. Multiple other drivers confirmed this issue in my vehicle. Daily drive female, no offroad use or work use, no accidents. 1500 miles now on the odo. Problem from day one. Intend to take to dealer soon but wanted to make report especially there are other users complaints online and it is a serious matter. Several times almost lost control. Appears to be releated to electronic steering behavior.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11658434May 2, 2025
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658386May 2, 2025
POWER TRAIN
This has occurred twice in the last 2-3 months. I was at a 2-way stop and after I stopped and started to pull into a cross-traffic opening, the transmission seemed to disengage momentarily (for approximately 1-2 seconds) leaving me unable to accelerate out of the way of oncoming traffic which causes the other drivers to rapidly close the distance between themselves and my vehicle before the transmission will unexpectedly re-engage causing a sudden rather violent jerk of the entire vehicle. The jerking was so violent and the other vehicle so close that I pulled over in one of the instances to verify that I hadn't been actually rear-ended. As I stated above, the problem has already occurred twice. No, the dealer has not yet evaluated the situation. I plan to take it into the dealer next week and mention the issue. No, the vehicle has not yet been inspected by the manufacturer or others listed. In neither case was there any warning lamps or messages. The "additional Details" below are for the most recent event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658309May 1, 2025
VISIBILITY/WIPER
HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657707April 30, 2025
STEERING
On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657520April 29, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657435April 29, 2025
UNKNOWN OR OTHER
Related to auto start/stop. When coming to a stop, vehicle shuts off while still moving at 2-3 mph. Not just occasionally but EVERY time. Also, cannot park or put into reverse without vehicle shutting off too early, just to restart itself before going onto park or reverse. Took the vehicle in for recalls but did not change how auto start/ stop functions. Dealer could not replicate. Still to this day doing same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657272April 28, 2025
ELECTRICAL SYSTEM
Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657219April 28, 2025
ENGINE
Cracked passenger side exhaust manifold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657133April 28, 2025
ENGINE
There have been multiple failures from the injector in multiple cylinders resulting in hesitation and shaking in the vehicles. My understanding is that many of the maintenance shops have had to replace this exact component in many 1500's due to its failure. I was informed that Stellantis has been informed, however refused to issue a recall or redesign the unit. Also, they are not covering it under the power trane warranty, even thought the engine won't run without a fully functioning injector. Yes this is a safety issue because of the hesitation it causes, therefore putting you in harms way when pulling out in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657049April 27, 2025
ELECTRICAL SYSTEM
My 2022 Dodge Ram 1500 back up cam is not working. Just a blue screen. As of last night, my bed tailgate will not open. It is an electric tailgate. Pushing on the lid while trying to open does nothing, as suggested by Reddit. There is no power to the electric latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656677April 25, 2025
STEERING
The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656592April 24, 2025
ELECTRICAL SYSTEM
I have a 2023 Dodge Ram 1500 with a 12” Uconnect/ infotainment/ telematics system. The system only works for a minute possibly 2 minutes if I am lucky. The whole system shuts off which takes away my bluetooth capabilities, backup camera, all sound systems. My ability to access all safety features on my vehicle. For the not so safety problems, the heat and cooling is just a guessing game. I have no access to use the heated seat or steering wheel features in a brand new vehicle (I lived where it gets -40 degrees fahrenheit when I got this truck.) It also does not allow my cluster gauge to show time, or temperature. This truck has been in and out of the dealership to be worked on for this specific problem more than 3 times. They have replaced the whole system 4 times and replaced a ton of other parts and pieces, and running many diagnostics on it. It has now been at the dealership for over 30 days with no success.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656074April 22, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
>> RAM eTorque 5.7L V8 motor stopped and emergency brake activated without warning. >> I was driving on [XXX] (*5 lanes of traffic*) in Phoenix AZ just after rush hour. The sudden deceleration of the vehicle put my wife, son, and me at extreme risk of being struck from behind by one or more vehicles traveling in excess of 65 miles per hour. >> There are multiple reports of this failure in this model of RAM truck/engine dating back to 2021. >> NHTSA opened PE24-018 to collect and analyze detailed information regarding possible causes for this issue (ref. attached letter from NHTSA in September 2024). >> There were no warning or error indicators visible on the driver dashboard/console displays. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656068April 22, 2025
STEERING
The contact owns a 2022 Ram 1500. The contact stated that while his son was driving at 40 MPH, the steering wheel seized with no warning light illuminated. The vehicle slid off the road, crashed into several trees, and sideswiped a telephone pole when it came to a stop. There was no damage to the telephone pole. The air bag did deploy during the crash. No injuries were sustained, and no medical attention was provided. A police report was filed. The vehicle was towed to an independent mechanic, where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred when the steering wheel seized. The vehicle was taken back to the same independent mechanic, where it was confirmed that the failure was a manufacturer's defect with the steering rack. The vehicle was towed to the dealer where it was diagnosed that the steering rack and the power steering module. The vehicle was repaired under warranty. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 20,0000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11656022April 22, 2025
UNKNOWN OR OTHER
This vehicle was built during the Covid 19 Pandemic. The windshield is leaking at a faulty windshield seal causing water to leak from the headliner onto the driver which will distract the driver causing a safety issue. This 2023 Ram was purchased in June 2024 and is under the 3/36 warranty. The Ram dealership confirmed the leaking seal gasket but would not honor the warranty. Dealership said any glass issues are only covered for 12 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655707April 20, 2025
ENGINE
Made a turn at 15 mph and the car shut off by itself randomly. This is the fourth time it’s happened since owning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655420April 18, 2025
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2022 Ram 1500. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The contact stated that while driving up an incline the failure worsened, and the driveshaft was hesitant. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there was a failure with the driveshaft causing the hesitation. The contact was informed that there was no fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655213April 17, 2025
POWER TRAIN
On more than five occasions, the engine shut off without warning and the emergency brake and battery light came on. All instances occurred when I was slowing down at a stop sign or attempting to turn. I have taken my truck to at least 3 differend dealerships regarding the issues. The Horne dealership in Show Low, AZ, connected a code reader and stated it could be the eco battery system and if I drove the truck more it would most likely recharge on its own. They further stated it was a low etorque battery system malfunction. No paperwork was initiated. The Jim Marsh dealership in Las Vegas, stated they knew what the probem was and it would be 10 days to get the part in to make the repair. They gave me a rental car under my Mopar warranty and sent me on my way as I was out of state. The next day they called me and stated it was fixed and put in a new standard battery (which I paid for) and not the etorque battery. One month later the same thing occurred. The engine shut off again without warning. I'm in the process of taking it back to my local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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