Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11525115June 2, 2023
ENGINE
This is a known issue with the hemi motor. Dodge, still to this day, have not done a recall. My truck had 80,000 miles when the exhaust manifolds bolts were broken off due to warping. Dealership for whatever reason only replaced the gasket and the bolts but I have to go back again for the same exact reason. They will probably replace the manifolds this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524783June 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated he was unable to start the vehicle. The contact stated that he was able to jumpstart the vehicle. The contact stated while depressing the accelerator pedal, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524825June 1, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524580May 31, 2023
STEERING
This is a second report to NHTSA for power steering issues. Three separate times, the power steering cut out between speeds of 30 - 45 MPH making it difficult to turn and change lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524710May 31, 2023
WHEELS, STEERING, POWER TRAIN
The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524735May 31, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Truck had check engine light and sever loss of power Intermittently. Brought to dealer to have it checked. Dealer said they cannot clear the code or fix the issue as the recall in effect does not have the parts out to fix. Recall z46 has been in effect since June of 22 and there is still no solution. I called manufacturer to ask about it and they all they said was quote "I'm sorry there's nothing we can do about it".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524437May 30, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that on two separate occasions while driving at undisclosed speeds, the service power steering warning light illuminated. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact stated that the service power steering warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, the steering wheel started to shake and abruptly jerked. As a result, the vehicle became uncontrollable. The contact was able to regain control of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that vehicle lost electrical grounding, causing the power steering assist to short circuit. The contact was informed that the rack and pinion and gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523914May 25, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523354May 22, 2023
UNKNOWN OR OTHER
This issue has not occurred to me yet, but I have seen many instances in my research of the issue of where the issue has occurred. I believe it should be looked at seriously because of the risks. The rear back window has a defect that allows a crack in the plastic frame of the window to allow water in from the outside of the truck. The water intrusion itself is not a safety issue, but the damage it can cause to the RF Module system that is mounted behind the back seat of the vehicle is a safety issue. If the leak becomes severe enough it can cause the module to short out or completely go out. This module controls the keyless start system. If the system were to short out while driving it could result in the vehicle turning off and the driver losing control of the electrical systems in the vehicle. RAM will only cover the replacement of the window under warranty, but many owner's don't even know of the issue. I didn't until I noticed the water all over my seats. RAM also only replaces the window with an exact replacement that will allow for the issue to reoccur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523046May 20, 2023
ELECTRICAL SYSTEM
Problem began October 2022. Digital instrument cluster went completely out. My personal safety is a failure to obtain information that illuminates from this panel. I took the vehicle to the dealership I bought it from and they tried a software update and it failed. I was then told the cluster needs to be replaced. Trying to be consistent with my maintenance and not knowing the milage hinders the proper upkeep of my vehicle. My vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522785May 19, 2023
ENGINE
Exhaust manifold is cracked, and broken exhaust bolts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522693May 18, 2023
STRUCTURE:BODY
The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last visit and an appointment was made to inspect the failure The manufacturer was notified of the failure and he was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522452May 17, 2023
POWER TRAIN
The truck intermittently comes out of gear when braking. A bell rings and a message is displayed on the dash instructing the driver to shift the truck into park and then select desired gear. The dealership cannot replicate the problem and has not been able to fix the problem. The truck has been in and out of the dealership for the past year and the problem still exists. I have an active lemon law claim with Ram. They denied the claim stating it is a warrantee matter, but they cannot fix it. I have a call into the Department of Consumer Affairs to initiate the arbitration process. My family and I are afraid to drive the truck due to the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521300May 10, 2023
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated that while driving at slower speeds and attempting to accelerate, the transmission would erroneously shift to neutral with the message "Shift to park(P) and back to drive(D)" was displayed. After shifting to the park and back to the drive, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521188May 9, 2023
VISIBILITY/WIPER
Trim cracks around rear window, allowing rain to come inside while driving, this creates a mist that is detrimental to driver safety. Water gets onto inside of windshield and in the drivers face. Needs to be addressed before someone gets blinded by the rain mist and unable to see safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520916May 8, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds and turning, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact stated while driving out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality, causing the contact to drive into a small ditch. There was no injury sustained. The contact stated that the failure reoccurred while attempting to make a left turn in a parking lot, nearly causing a crash. The contact used physical strength to steer the vehicle. The contact followed up with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520859May 7, 2023
FUEL/PROPULSION SYSTEM
Fuel pump failure resulted in the loss of propulsion on the Highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520434May 4, 2023
AIR BAGS
The contact owned a 2019 RAM 1500. The contact stated that while her son was driving at an undisclosed speed and due to an unknown cause, he caused the vehicle to swerve and then crash into a pole. No warning lights were illuminated. The air bags had failed to deploy, and the contact's son had not sustained injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519778May 1, 2023
ENGINE
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, an abnormal ticking sound was coming from the engine. The contact stated that over time, the ticking sound became louder, with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the cam shaft intake, the cylinder head, the valve cover gasket, and several other unknown parts inside the engine needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519676April 30, 2023
UNKNOWN OR OTHER
Power steering cut in and out while driving and changing lanes making it difficult to steer. While attempting to force the wheel to steer properly, power steering re-engaged causing truck to jerk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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