Pontiac Torrent Complaints

625 consumer complaints on file.

#10223232April 3, 2008
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING 40 MPH, THE CONTACT SUDDENLY HEARD A CRACKING NOISE COMING FROM THE FRONT PASSENGER SIDE WINDSHIELD. HE CHECKED THE WINDSHIELD, BUT FOUND NO VISIBLE DAMAGE. HE CALLED THE DEALER AND THEY ADVISED HIM TO CALL NHTSA. THE FAILURE MILEAGE WAS 670 AND CURRENT MILEAGE WAS 8,400. UPDATED 04/21/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217300February 6, 2008
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
THE DATE IS THE FIRST INCIDENT, HAD SEVERAL AFTER THAT. I OWNED THE VEHICLE 8 DAYS WHEN THE STABILIZATION, TRACTION CONTROL, ANTI-LOCK BRAKE LIGHTS CAME ON, SO I TOOK IT TO THE DEALER, THEY SAID IT WAS A SPEED SENSOR, THEY WOULD ORDER PART. I TOOK IT BACK TO GET IT FIXED, 30 MINUTES LATER SAME PROBLEM AGAIN, LIGHTS CAME ON, SO I WENT BACK, THEY ASSURED ME THEY FIXED IT AND IT WAS A QUOTE "LIGHTS ONLY" ISSUE. A MONTH LATER TOOK IT BACK AGAIN AND LOW AND BEHOLD THE SAME CODE CAME UP AGAIN, SO EITHER THEY FIXED A BAD PART WITH A BAD PART OR ELSE THEY DIDN'T REALLY FIX IT. IT ALSO HAD BEEN RUNNING IN ALL WHEEL DRIVE THE WHOLE TIME, WHICH THEY TOLD ME IT WASN'T THE FIRST TIME. I STILL DIDN'T FEEL SAFE SO TOOK IT TO A DIFFERENT DEALER AND THEY CHECKED AND SAID THE STEERING COMPUTER NEEDED REPROGRAMMED, BUT ON MYGMLINK.COM IT SAID THEY REPLACED THE STEERING COMPUTER AND THE GAS CAP. HERE IT IS 02/06/08 AND ANOTHER ISSUE CAME UP, DEAD BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215586January 21, 2008
ELECTRICAL SYSTEM
MY 2006 PONTIAC TORRENT HAS BEEN IN THE SHOP 6-7 TIMES IN THE LAST 8 MONTHS. THE STARTER, AC, HEAT, POWER STEERING, RADIO, AND CAR ITSELF DECIDE NOT TO WORK INTERMITTENTLY. THE REPAIR SHOP HAS REPLACED THE STARTER, THE ALTERNATOR, THE POWER MODULE TO THE HEAT/AIR, ALONG WITH MANY OTHER COMPONENTS, HOWEVER, THE PROBLEMS SEEMS TO REAPPEAR. IT HAS ALSO LUNGED FORWARD WHILE COMING TO A STOP A FEW TIMES. WE HAVE COMPLAINED TO THE OUR DEALER NUMEROUS TIMES AND WAS TOLD TO CALL GM. HOWEVER, WHEN WE CALLED GM WE WERE TOLD THAT IT WAS UP TO THE DEALER TO DECIDE WHETHER OR NOT TO DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213098December 28, 2007
ENGINE AND ENGINE COOLING, STRUCTURE
PURCHASED A NEW PONTIAC TORRENT ON SEPT 2006 SEVERAL TIMES IT WENT IN TO A NO START MODE. STILL HAVING PROBLEMS NOISE IN ENGINE IN SHOP SEVERAL TIMES CANT FIND ANY THING. THEN REALLY LOUD NOISE IN ENGINE BACK TO SHOP, THEY TORE THE ENGINE APART AND FOUND A BOLT FROM THE OIL PAN LODGED IN FLY WHEEL. SAID IT HAD TO COME THAT WAY FROM THE FACTORY.. NOW STILL NOISE, STARTER STICKING THEY SAY IT NORMAL, WINDOWS BOUNCE ON THE WAY DOWN WHEN WET. THEY STILL CANT FIND NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211398December 10, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING HEAVY RAIN WHILE DRIVING ON THE HIGHWAY, THE ABS SYSTEM ENGAGED WITHOUT ANY USE OF THE BRAKES CAUSING THE CAR TO PULL FROM SIDE TO SIDE AS THE ABS SYSTEM APPLIED ALTERNATING BRAKES. THIS REPEATED AT LEAST 4 TIMES DURING A 1.5 TO 2 HOUR HIGHWAY DRIVE. ONCE OFF THE HIGHWAY AT A LOWER SPEED THE PROBLEM DID NOT HAPPEN AGAIN. I BROUGHT THE CAR INTO THE DEALER FOR SERVICE. THEY COULD NOT IDENTIFY AND DID NOT TRY TO RECREATE THE PROBLEM. I HAVE AVOIDED HIGHWAY DRIVING IN HEAVY RAIN AND HAVE NOT HAD THE PROBLEM AGAIN. WHEN TAKING THE CAR IN TO THE DEALER FOR AN OIL CHANGE THE OTHER DAY, THEY INSISTED ON INSTALLING A BLACK BOX WITH RED BUTTON. THE SYSTEM IS MASKING TAPED TO THE DASH OF MY CAR AND THE BUTTON IS IN MY CUP HOLDER. I HAVE BEEN INSTRUCT TO PRESS THE RED BUTTON IF THE PROBLEM HAPPENS AGAIN. HOWEVER, IF IT DOES HAPPEN I MUST KEEP BOTH HANDS ON THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209506November 20, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:GLASS, SIDE/REAR
TO WHOM IT MAY CONCERN MY WIFE AND I OWN A 2006 PONTIAC TORRENT THERE IS AN ISSUE CONCERNING THE AIR FLOW INTO THE VEHICLE MAINLY WHEN ONLY ONE REAR WINDOW OPENED. WITH ONLY ONE OR BOTH REAR WINDOWS ROLLED DOWN THERE IS A PULSATING PRESSURE OF AIR THAT IS QUITE SEVERE WHEN DRIVING 40MPH AND OVER. THIS ALSO OCCURS WITH ONLY FRONT WINDOW DOWN AT LOWER SPEEDS BUT NOT AS SEVERE. MY CONCERN BEING DAMAGE TO YOUR EARDRUM, INFANTS BEING MORE VUNERABLE AND NOT ABLE TO TELL, I KNOW IT HURTS MY EARS. HAVE BROUGHT THIS TO THE SERVICE PEOPLES ATTENTION AND THEIR RESPONSE BEING " NOTHING WE CAN DO ABOUT IT, ITS IN THE DESIGN OF THE VEHICLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208957November 14, 2007
STRUCTURE:BODY
HAVE A PERSISTENT CREAKING NOISE IN THE RIGHT REAR OF THE VEHICLE WHEN MAKING A TURN WHILE GOING INTO AN INCLINE SUCH AS MY DRIVEWAY. THE CAR HAS BEEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS, FOR A TOTAL OF ABOUT 3 WEEKS OUT OF SERVICE. THE LAST TIME I WAS TOLD THE PROBLEM HAS BEEN OBSERVED IN AT LEAST ONE OTHER VEHICLE AT THE DEALERSHIP. I WAS TOLD THEY COULD NOT SOLVE THE PROBLEM. I'VE HAD THE VEHICLE HOME FOR SEVERAL WEEKS NOW, AND THE PROBLEM STILL PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208691November 12, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), POWER TRAIN:AUTOMATIC TRANSMISSION
GOING UP A SMALL GRADE OR JUST DRIVING THE SERVICE STBILITRAK LIT COMES ON AND STAYS ON AS LONG AS CAR IS RUNNING. HAS BEEN IN DEALER THREE TIMES FOR THIS SAME THING. WE WERE TOLD TO BRING THE CAR IN WHEN THIS LIGHT CAME ON AND WE DID, ALL THE TOLD ME IS IT SAID TO REPROGRAM. SEEN THE LAST DEALER VISIT THE LIGHT HAS CAME ON TWO MORE TIMES. THE ONLY THING THAT IS NOTICEABLE IS THE SHIFTING OF TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205864October 16, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT WOULD NOT ILLUMINATE, WHICH MEANT THAT THE PASSENGER SIDE FRONT AIR BAG WOULD NOT DEPLOY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE PASSENGER SIDE SEAT COULD BE THE CAUSE OF THE FAILURE. THE SEAT WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V344000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE CONTACT FELT THAT HER VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204815October 4, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHEN THE VEHICLE IS STARTED IN THE MORNING, IT SMELLS OF GASOLINE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE DUE TO THE STRONG ODOR. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG. WHEN SHE RETURNED TO THE DEALER A SECOND TIME, THEY STATED THAT THE SMELL WAS CAUSED BY THE EXHAUST FUMES. THE CONTACT BELIEVED THE ODOR WAS GASOLINE. THE SMELL WAS FIRST NOTICED ON SEPTEMBER 11, 2007 AND OCCURS INTERMITTENTLY. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,000 AND FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203974September 24, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE TIRES ARE BRIDGE STONE FIRESTONE DUELER H/T 684 II P235/60R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE FRONT PASSENGER SIDE TIRE BEGAN TO WOBBLE AND THE FRONT OF THE VEHICLE DROPPED COMPLETELY TO THE GROUND. HE ATTEMPTED TO PULL TO THE SIDE OF THE ROAD BUT CONSEQUENTLY CRASHED INTO A RESIDENTIAL GARBAGE CAN. WHILE INSPECTING THE VEHICLE HE NOTICED THAT THE SIDE WALL OF THE TIRE WAS COMPLETELY SHREDDED, BLOWN OUT AND THE TIRE HAD A 16 INCH DEEP TEAR IN IT. BEFORE DRIVING, HE RECALLED THAT THE TIRE PRESSURE WAS NORMAL. HE WAS ABLE TO DRIVE TO A LOCAL SERVICE STATION, THEY STATED THAT THE TIRES HAD A CATASTROPHIC FAILURE BUT THEY COULD NOT IDENTIFY THE CAUSE. HE REPLACED ALL FOUR TIRES AND HAS PICTURES OF THE TIRES THAT FAILED. THE CURRENT AND FAILURE MILEAGE ON THE TIRES WAS 18,135.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10198432August 3, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM
VEHICLE WAS PARKED, STARTED VEHICLE, RAN FOR 10 MINUTES, ATTEMPTED TO BACK OUT OF PARKING SPACE AND FOUND NO POWER STEERING. COULD BARELY TURN WHEEL. MANAGED TO GET CAR HOME (1 MILE). UPON ARRIVAL HOME, DASH LIGHT "SERVICE STABILITRAK" LIT UP. CAR FLAT BEDDED TO DEALER. RESET COMPUTER ACCORDING TO CODE BY TSB. SECOND OCCURRENCE - FIRST TIME IN LATE JUNE...STABILITRAK AND TRACTION CONTROL LIGHTS LIT. SINCE THIS IS ELECTRIC STEERING I AM CONCERNED THAT THIS WILL OCCUR WHILE DRIVING... VEHICLE IS 5 WEEKS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188241April 18, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE ENGINE SURGED AND THE VEHICLE LUNGED FORWARD WHILE THE BRAKES WERE ENGAGED. THERE WERE NO WARNING INDICATOR LIGHTS. THIS FAILURE OCCURS EACH TIME THE AIR CONDITIONER IS ON. THE MANUFACTURER/DEALER IS AWARE OF THE FAILURE BUT DOES NOT KNOW HOW TO REPAIR IT. THE FAILURE MILEAGE WAS 189. THE CURRENT MILEAGE WAS 14,000. THE CONTACT HAS REPAIR INVOICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187930April 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2006 PONTIAC TORRENT CUSTOMER STATES THAT THE CRUISE CONTROL INDICATOR LIGHT DOES NOT COME ON WHEN IN USE**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179546January 24, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING WENT OUT. THANK GOODNESS I WAS SITTING STILL. SHUT OFF CAR, STEERING DID NOT ENGAGE. STABILI TRAC SERVICE LIGHT CAME ON. TOOK TO DEALER, THEY KEPT IT ONE DAY AND SAID IT WAS FIXED. THIS HAS HAPPENED TWICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179396January 22, 2007
STEERING
DRIVING THE 2007 PONTIAC TORRENT AT 70 MPH, WITHOUT ANY WARNING STEERING LOCKED UP AND HAD NO STEERING CONTROL. GOT STOPPED IN ON COMING TRAFFIC LANE,THANK GOODNESS THERE WAS NO TRAFFIC. STEERING WHEEL WAS STILL LOCKED UP, SHUT OFF ENGINE AND CHECKED OUTSIDE OF VEHICLE, STARTED VEHICLE AND HAD STEERING. TOO IT TO DEALER AND HE SAID HE FIXED IT. WENT TO DENVER AND WAS DRIVING DOWN I-25 LUCKILY ON THE SIDE LANE WHEN STEERING LOCKED UP AGAIN AND THIS TIME I WENT INTO A SNOWBANK , STOPPED INCHES BEFORE HITTING RETAINING WALL. SHUT IT OFF AND STARTED IT AND HAD STEERING AGAIN. TOOK CAR BACK TO DEALER AND HAD FOR 3 WEEKS AND SAYS IT'S FIXED, BUT WON'T TELL IF IT IS GOING TO RUN OFF THE ROAD AGAIN. THIS VEHICLE HAS ALMOST KILLED MY FAMILY AND I TWICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175987December 12, 2006
VEHICLE SPEED CONTROL
WHEN THE DEFROSTER OR AIR CONDITIONING IS ENGAGED, THE RPMS SPIKE EVERY 45 SECONDS. IF THE VEHICLE IS AT A STOP, IT WILL SURGE FORWARD APPROXIMATELY 2 FEET BEFORE COMING TO A REST. ADDITIONAL BRAKE PRESSURE WILL STOP THE SURGE. SEPARATE COMPLAINT REGARDING A TAPPING NOISE COMING FROM THE REAR OF THE VEHICLE IMMEDIATELY AFTER IGNITION OR SHORTLY AFTER. THESE COMPLAINTS ARE VERY SIMILAR TO ODI ID NUMBER: 10168679. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174612November 28, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
PONTIAC TORRENT(2007 YR ONLY) RIGHT REAR FLEXIBLE BRAKE LINE HOSE TO RR DISC BRAKE CALIPER HAS OVER A 100 DEGREE BEND WITH NO PLAY. AS WHEEL ASSEMBLY HITS BUMPS THIS HOSE WILL FAIL IN TIME CAUSING REAR BRAKE FAILURE. I ADVISED GM SERVICE MANAGER ON 11/22/06 AND HE WAS GOING TO ADVISE GM ENGINEERING,W/ON LINE REPORT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171483October 21, 2006
EQUIPMENT, AIR BAGS, STEERING, TIRES
I HAVE A 2006 PONTIAC TORRENT, THAT IS/WAS DRIVEN BY MY SON WHO WAS ON HIS WAY HOME FROM WORK. THE HIGHWAY HE WAS DRIVING ON HAS A SPEED LIMIT OF 65 MPH, WITH A LENIENCY OF GOING 70 MPH. WELL THERE IS CONSTRUCTION OF REPAVING THE HIGHWAY, WELL NOT ALL OF THE REPAVING WAS DONE ESPECIALLY GETTING ONTO THE OFF RAMP WHICH HAS A HIGH 2-3 INCH DROP OFF OF ASPHALT. APPROX. 1/4 MILE OF THE HIGHWAY GETTING ONTO THE OFF RAMP WHICH WAS NOT PAVED COMPLETELY STILL HAVING THE 2-3 INCH DROP OFF OF ASPHALT. WHILE MY SON WAS CROSSING OVER TO GET ONTO THE OFF RAMP, THE PAVED DROP OFF GRABBED ONE OR BOTH OF THE LEFT DRIVER TIRES, WHICH CAUSED A STEERING AND CONTROL PROBLEM TO CAUSE HIM TO OVER CORRECT ONTO A GRASSY DIRT AREA ON HIS RIGHT. HE HIT A TIRE MARK THAT WAS LEFT THERE FROM OTHER ACCIDENTS IN THE SAME AREA WHILE THE DIRT WAS WET. AS HE HIT THIS PREVIOUS TIRE MARK, HE ROLLED THE CAR THREE TIMES. HE WAS WEARING HIS SEAT BELT THANK GOD, AND HAVING HIS SEAT SLIGHTLY LEANED BACK THE SEAT BELT LOCKED AND PREVENTED HIM FROM HITTING THE STEERING WHEEL. HOWEVER, THE 2006 PONTIAC TORRENT HAS A ROLLOVER SENSOR THAT THE CAR HAS AS PART OF THE SECURITY PACKAGE, AS WELL AS ONSTAR. AS THE CAR ROLLED THE SENSOR DID NOT SENSE THE CAR ROLLING WHICH RESULTED IN NOT ONE OF THE AIR BAGS THIS CAR HAS WAS EVER DEPLOYED AT THE TIME OF CAR ROLLING TO PROTECT MY SON, WHICH WOULD BE DRIVER AND PASSENGER AIR BAGS AND SIDE CURTAIN AIR BAGS. I TOOK PICTURES OF THE HEAD LINER HANGING AND THE AIR BAGS STILL ROLLED UP ON THE INSIDE. AND ONSTAR NEVER DETECTED THE ACCIDENT TO GET EMERGENCY HELP FOR MY SON. A BYSTANDER CALLED FOR HELP. THANKS TO GOD MY SON WAS ABLE TO WALK A WAY FROM HIS CAR WITH MILD INJURIES FROM HIM WEARING HIS SEAT BELT IN SPITE OF THE AIR BAGS AND ONSTAR NOT WORKING. THE PARAMEDICS WERE SURPRISED FROM LOOKING AT THE DAMAGE OF HIS CAR THAT MY SON WAS ABLE TO GET HIMSELF OUT AND WALK AWAY THANKS TO THE SEAT BELT. AS FOR THE CAR IT'S TOTALED BEYOND REPAIR. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168679September 19, 2006
VEHICLE SPEED CONTROL, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, PARKING BRAKE
DT*: THE CONTACT STATED WHILE AT A STOP, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THIS WAS AN INTERMITTENT PROBLEM AND THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. ALSO, THERE WAS A TICKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THERE WERE METAL SHAVINGS IN THE REAR SUSPENSION. THE REAR AXLE, TIE ROD, AND OTHER COMPONENTS WERE REPLACED. IN ADDITION, THE BRAKE PEDAL WENT TO THE FLOOR WHEN DEPRESSED. THE DEALERSHIP READJUSTED THE PARKING BRAKE AND THE PROBLEM CEASED. ALSO, WHILE TRAVELING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND THE DEALERSHIP DETERMINED THE LIFTERS IN THE ENGINE NEEDED TO BE REPLACED. IN ADDITION, THE FRONT DRIVER SIDE WINDOW DID NOT ALSO CLOSE COMPLETELY. THIS HAS NOT BEEN INSPECTED BY THE DEALERSHIP. UPDATED 10/31/2006 - THE CONSUMER HAS MET WITH A GM REP. GM HAS AGREED TO BUY BACK THE VEHICLE BUT NEGOTIATIONS ARE ONGOING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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