Pontiac Torrent Complaints

625 consumer complaints on file.

#10787680November 2, 2015
AIR BAGS
MY SON WAS DRIVING MY CAR IN NORMAL, DRY WEATHER CONDITIONS. HE WAS ON A ROAD WITH A SPEED LIMIT OF 40MPH. HE BUMPED A CURB WITH THE RIGHT FRONT TIRE, THEN ADJUSTED THE CAR AWAY FROM THE CURB AND PROCEEDED DOWN THE ROAD. ABOUT 30 FEET LATER, THE SIDE-CURTAIN AIRBAGS DEPLOYED. HE WAS OBVIOUSLY SHAKEN-UP BY THE EXPLOSION OF THE BAGS DEPLOYING WHICH HAS CAUSED RINING IN HIS EARS, BUT LUCKILY, HE WAS CHECKED OUT BY EMT'S WHO RESPONDED TO THE SCENE. I HAVE NO DAMAGE ON MY VEHICLE, NO FLAT TIRE, BENT RIMS, NOTHING. JUST DEPLOYED SIDE-CURTAIN AIRBAGS IN A NOW UNDRIVEABLE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785177October 21, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
LIGHTS ON THE DASHBOARD ARE CONSTANTLY COMING ON. OVER THE PAST 3 YEARS, I CONSTANTLY HAVE PROBLEMS WITH THE "CHECK ENGINE"; "SERVICE STABILITRAK"; AND "SERVICE TRACTION CONTROL" LIGHTS COMING ON. I LIVE IN PA AND WAS DRIVING TO MISSISSIPPI WHEN IT FIRST HAPPENED AND NEEDLESS TO SAY I PANICKED. I CALLED BACK HOME TO MY DEALERSHIP AND WAS TOLD I SHOULD BE OKAY UNTIL I GOT HOME, THAT I ONLY NEEDED TO BE CONCERNED IF THE ROADS WERE WET. IT WAS ON THE ENTIRE TRIP AND BY THE TIME I GOT HOME AND WENT TO THE DEALERSHIP, IT TURNED OFF. THEY COULD NOT TELL ME WHY. NOW IT COMES ON WHENEVER IT WANTS TO AND STAYS ON FOR DAYS. THEN IT GOES OFF FOR A FEW DAYS AND THEN COMES ON AGAIN. NO RHYME OR REASON AS TO WHAT CAUSES IT. I'M CONCERNED THAT IT MAY BE CAUSING A BIGGER PROBLEM. NOT HAPPY THAT I HAVE NOT BEEN ABLE TO GET ANY RESOLVE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783716October 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
AUGUST 12 2015 THE CAR DOORS BEGAN LOCKING AND UNLOCKING ON THEIR OWN.THE SPEEDOMETER/TACHOMETER BEGAN ACTING CRAZILY ON THEIR OWN. A SHORT TIME AFTER, HAVING NOT HAD STEERING ISSUES BEFORE DRIVER WAS SHOCKED BECAUSE THE STEERING WHEEL MALFUNCTIONED (IF SHE TURNED IT LEFT THE STEERING WHEEL TURNED BUT NOT THE VEHICLE, IT KEPT GOING STRAIGHT). SHE LOWERED SPEED AND EVENTUALLY THE STEERING WHEEL STARTED WORKING.WARNING LIGHTS ALL WHEEL DRIVE ABS SERVICE ENGINE LIGHT HAD COME ON WHEN THE PROBLEM OCCURRED. HUSBAND DROVE CAR THAT NIGHT BUT COULDN'T FIND ANYTHING WRONG. THEY TOOK CAR TO CALKINS PONTIAC IN BURNHAM PA AUGUST 20TH.CALKINS HAD IT A FEW DAYS.INVOICES CAN BE SENT.CALKINS FOUND NOTHING BUT CODES STORED IN HISTORY U0073 U0131 B3006 U0102.THEY COULDN'T REINVENT THE PROBLEM.THEY TOOK CAR HOME HUSBAND WAS DRIVING IT WHEN THE SAME PROBLEMS REOCCURRED. CAR TOOK A HARD RIGHT TURN AS IF SOMEONE REACHED OVER AND YANKED THE CAR TO THE RIGHT. THE WHEEL WOULD NOT TURN BACK. IT LOCKED UP.BEFORE ALMOST HITTING GUARD RAIL THE WHEEL WENT BACK TO NORMAL. UP THE ROAD IT HAPPENED AGAIN SEVERAL TIMES.THEY TOOK CAR TO CALKINS AGAIN ON 25TH.THEY PAID $490 THIS TIME TO REPLACE THE BODY CONTROL MODULE. SEPT 11, 12TH, 17TH HOWEVER SAME PROBLEMS HAPPENED. AT THIS POINT THE CAR CAN'T BE DRIVEN DUE TO SAFETY BUT OWNERS NEED TO USE VEHICLE. IT HAS ONLY 99,157 MILES ON IT. THE WEBSITE CARCOMPLAINTS.COM HAS MANY PAGES OF SIMILAR COMPLAINTS FILED BY DRIVERS.(WWW.CARCOMPLAINTS.COM/PONTIAC/TORRENT/2007/STEERING/STERRING.SHTML). THIS IS A SERIOUS SAFETY STEERING ISSUE. WHO CAN ASSIST TO HAVE THIS FIXED SO VEHICLE CAN BE USED? WE CAN'T TRADE IT IN AND RISK SOMEONE ELSE LOSING THEIR LIFE. OUR LAST RECENT VISIT TO CALKINS SHOWED THE SAME CODE HISTORY.ON 10/13 CALKINS SAID THEY WOULD GET BACK TO US THE NEXT DAY BUT AS OF TODAY 10/20 THEY NEVER CONTACTED US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783387October 19, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT SMELLED A STRONG ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782237October 14, 2015
FUEL/PROPULSION SYSTEM
VEHICLE HAS 78000 MILES ON IT FUEL SMELL FROM UNDER VEHICLE AND IN CABIN COMING FROM REAR OF VEHICLE VEHICLE IS LOCATED IN MESA AZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779586October 4, 2015
SEATS
I HAD JUST TURNED MY CAR ON TO GO TO WORK, AND IT WAS COLD OUT, SO I TURNED ON MY SEAT WARMERS. WITHIN SECONDS I FELT HEAT ON MY LOWER BACK. I REACHED BEHIND ME TO SEE WHAT IT WAS AND MY FINGER FOUND THE WHOLE AND WAS SLIGHTLY BURNED..I BOUGHT THIS CAR 3 MONTHS AGO, AND THERE WAS A HOLE IN THE SEAT WHEN I PURCHASED IT. I FIGURED IT WAS A CIGARETTE BURN, AND THE DEALER HAD NO INFORMATION ON IT. THIS WAS MY FIRST TIME USING THE SEAT WARMERS, AND THE HOLE IS NOW ABOUT THE SIZE OF A QUARTER. THE SEAT STOPPED BURNING AFTER I TURNED OFF THE SEAT WARMERS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10779117October 1, 2015
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
TRACTION CONTROL LIGHT CAME ON WHILE RAINING; CAUSING TRACTION NOT TO BE GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778599September 29, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I HAVE A PROBLEM WITH THE HEAT AND DEFROSTER IN MY CAR. IT DOES NOT WORK, AND THUS CAUSES MAJOR VISIBILITY PROBLEMS BECAUSE THE WINDOWS CANNOT DEFROST. THIS IS A SAFETY HAZARD, WHICH, IF LEFT UNREPAIRED, COULD CAUSE A WRECK. I TOOK THE CAR TO A GM DEALER, AND THEY DIAGNOSED IT AS A BROKEN TEMPERATURE BLEND DOOR. I'VE DONE SOME RESEARCH ON THIS ISSUE, SINCE IT IS QUITE COSTLY (ABOUT $1100) TO REPAIR. I FOUND THAT GM HAS PREVIOUSLY REPAIRED THIS FREE OF CHARGE TO THE OWNERS BECAUSE THIS IS A MANUFACTURER DEFECT (SPECIAL COVERAGE/POLICY ADJUSTMENT 11135). THE ACTUATOR HAD BEEN DESIGNED POORLY, USING PLASTIC INSTEAD OF METAL. THIS CAUSES THE PLASTIC TO BREAK WHEN THE ACTUATOR OVER-ROTATES. THIS PROBLEM VIOLATES THE FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 103, WHICH STATES THE STANDARDS OF HAVING A WORKING HEATER AND DEFOGGING/DEFROSTING SYSTEM. THIS PROBLEM IS MENTIONED IN 87 OF THE 198 COMPLAINTS FOR THE 06 PONTIAC TORRENT, AND HAS A TSB #10044379. WITH A SEVEN-YEAR COMPLAINT HISTORY, I WOULD EXPECT THE COMPANY TO DO SOMETHING ABOUT THIS SAFETY ISSUE. I CONTACTED GM WITH THIS INFORMATION AND THEY SAID THEY WOULD CONTACT ME IN 1 BUSINESS DAY. IT HAS BEEN OVER 5 DAYS NOW AND NO WORD FROM THEM. ALL I WANT IS FOR THIS TO BE FIXED/COVERED BY GM BECAUSE IT IS A MANUFACTURER'S DEFECT AND IS VERY EXPENSIVE (I.E. I CANNOT AFFORD IT EVEN THOUGH IT'S HAZARDOUS). I WOULD LIKE TO DRIVE SAFELY AND WITH FULL VISIBILITY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778294September 28, 2015
STEERING
ELECTRIC POWER STEERING IS FAILING (IMPELLER IN EPS PUMP) SEVERAL OTHER VEHICLES OF THE SAME YEAR HAVE ALREADY BEEN RECALLED DUE TO THIS FAILURE STEERING JERKS ON IRREGULAR BASIS. SOUNDS LIKE CHUNKS OF METAL MOVING AROUND INSIDE THE STEERING WHEEL PUMP. HAPPENS WHEN YOU ACCELARTE OR TURN THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778115September 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
PURCHASED VEHICLE 2 MONTHS AGO FROM A GM DEALER. WITHIN 1 MONTH, STABILIZATION TRACK AND TRACTION CONTROL LIGHTS CAME ON. NO APPARENT LOSE OF POWER. TOOK TO BE DIAGNOSED. EGR SENSOR REPLACED. DROVE FOR ANOTHER 2 OR 3 DAYS, SAME LIGHTS CAME BACK ON, IN ADDITION TO CHECK ENGINE LIGHT. HADN'T EVEN GOTTEN EMISSIONS DONE YET, SO HAD TO GET IT REPAIRED. EGR REPLACED. DROVE FOR ANOTHER MONTH, SAME LIGHTS BACK ON. NOW SLUGGISH. LIGHTS GO OFF AFTER CAR SITS FOR A PERIOD. WILL TAKE TO A GM DEALER FOR REPAIR. COSTLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777778September 25, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY 2006 TORRENT HAS NO HEAT. I HAVE READ ABOUT THIS PROBLEM AND DO HAVE THE BROKEN TEMPERATURE BLEND DOOR. I DID RECEIVE A LETTER ABOUT THIS FROM GM, BUT SINCE THEN MY CAR HAS BEEN FINE TILL THE OTHER DAY WHEN I NEEDED TO DEFROST MY WINDSHIELD. THE LETTER STATED THAT IF MY HEAT WORKS TO DO NOTHING. BUT MY CAR IS 11000 MILES PAST WHAT THEY STATE IN THE LETTER TO HAVE IT FIXED FOR FREE. THEY KNOW THERE WAS A PROBLEM WITH THESE DOORS, IT SHOULD BE COVERED ANYWAY BECAUSE A LOT OF THEM SEEM TO BREAK. THE $1000 DOLLAR LABOR CHARGE IS CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775319September 23, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
FOR MONTHS THE AIRBAG, TRACTION CONTROL AND SEATBELT LIGHTS HAVE LIT INTERMITTENTLY AND STAYED ON FOR A FEW MINUTES OR A FEW DAYS. SOMETIMES THEY LIGHT IMMEDIATELY UPON STARTING THE VEHICLE OR THEY MIGHT LIGHT UP IN A FEW MINUTES OR IN AN HOUR OR TWO. WHEN THERE IS A FRONT SEAT PASSENGER THE AIRBAG LIGHT STAYS ON AT LEAST UNTIL THE PASSENGER GETS OUT. AFTER SEEING THE RECALLS FOR THE 2007 TORRENT, I BELIEVE GM HAS KNOWN ALL ALONG ABOUT THESE ISSUES AND SEVERAL RECALLS SHOULD HAVE BEEN ISSUED FOR THE 2008 TORRENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761856September 6, 2015
AIR BAGS
I WAS IN HEAVY TRAFFIC, THE CAR IN FRONT OF ME STOPPED SUDDENLY AND I HIT HER FROM BEHIND. MY FRONT END HAS A LOT OF DAMAGE, TO THE POINT THAT MY RADIATOR WAS LEAKING FLUID. I AM UNSURE HOW FAST WE WERE TRAVELING, I WILL SAY AROUND 30 MPH. MY AIR BAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10749369August 18, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE CAR, THERE WAS A DISTINCT ODOR OF GASOLINE. CAR WAS BROUGHT TO OUR MECHANIC WHO CHECKED IT AND IT WAS DETERMINED THAT IT WAS THE FUEL PUMP WHICH WAS CRACKED DUE TO EXTREME HEAT (WEATHER). THE MECHANIC ADVISED US THAT THERE WAS A RECALL ON THIS, HOWEVER AS WE LOOKED INTO IT AND WE WERE TOLD THAT THERE WAS NOT A RECALL BUT DID SEE THERE WERE OTHER COMPLAINTS ABOUT THE SAME ISSUE. THANKFULLY, NO ONE WAS INJURED BUT THIS COULD HAVE BEEN A VERY SERIOUS MATTER. WE WOULD APPRECIATE YOU LOOKING INTO THIS AND MAKING CAREFUL DETERMINATION IN YOUR DECISION IN COVERING THIS FUEL PUMP UNDER A RECALL. PLEASE LET US KNOW AS SOON AS POSSIBLE YOUR DECISION IN THIS MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744299July 28, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
LOST FWD DO TO WHEEL BEARING HUB TWICE, GAS GAUGE GOES TO WHAT EVER POSITION IT WANTS TO EVEN WHEN FULL OF GAS. RADIO CHANGES STATIONS WITH OUT NO ONE TOUCHING IT. TRANSMISSION HAS A CHATTER IN IT NOW AND VEHICLE ONLY HAS ABOUT 80000 MILES ON IT. STILL PAYING FOR A LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735377July 21, 2015
ELECTRICAL SYSTEM
WIRING HARNESS BETWEEN BODY & DRIVER'S DOOR IS TOO SHORT, & SUBSEQUENTLY STRETCHES, FRAYS & BREAKS THE WIRES, RESULTING IN FAILURE OF VARIOUS DOOR COMPONENTS: POWER DOOR LOCK, POWER WINDOW, SIDE MIRROR CONTROL, DOOR CHIME, & DOOR STEREO SPEAKERS. THE PASSENGER DOOR PROBABLY HAS SAME ISSUE, BUT SINCE THIS DOOR IS USED LESS, THE ISSUE OCCURS LESS OFTEN. THERE ARE NUMEROUS INSTANCES OF THIS FROM HUNDREDS OF PONTIAC TORRENT OWNERS, WITH PHOTOS, ON THE INTERNET. IT IS VERY DISCONCERTING TO KNOW THAT SO MANY OTHERS HAVE HAD THE SAME EXACT PROBLEM, YET THERE IS NO GM RECALL TO CORRECT A PROBLEM THAT IS A DEFINITE DESIGN FLAW, AND NOT USER ERROR OR OTHER OUTSIDE INFLUENCE SUCH AS WEATHER. SINCE I ALSO HAD A PROBLEM WITH MY SUNROOF NOT CLOSING AND SEALING PROPERLY, I THOUGHT INITIALLY THAT THE ELECTRICAL PROBLEMS IN THE DOOR WERE FROM WATER RUNNING DOWN INTO THE DOOR AND SHORTING SOMETHING OUT. (SINCE THERE WAS ALSO NO RECALL ON THE SUNROOF, IT WOULD HAVE COST OVER $800 TO FIX IT. I HAD TO CAULK THE SEAMS WITH ACRYLIC FOR OUTDOOR USE. I'M SURE IT WILL BE A TEMPORARY FIX DUE TO THE ELEMENTS OF SUN AND RAIN). MANY OWNERS OF THIS VEHICLE CHALLENGED GM TO REPAIR OR RECALL, TO NO AVAIL. ONE DEALER EVEN BLAMED IT ON COLD WEATHER, BUT I LIVE IN FLORIDA WHICH IS HOT MOST OF THE TIME. GM SOCIAL MEDIA BLOGGERS OFTEN CHIMED IN TO CONTACT GM, BUT WHEN OWNERS DID SO, NOTHING REALLY HAPPENED REGARDING HELPING OUT OWNERS WITH THE ISSUE NOR THE COST OF REPAIR. MANY OWNERS ACTUALLY PAID FOR OR BOUGHT COMPLETELY NEW WIRING HARNESSES, WHICH ARE VERY EXPENSIVE FOR THE PART AS WELL AS EXPENSIVE FOR THE IN-DOOR INSTALLATION. OTHERS SPLICED THEIR OWN WIRES TO EFFECT A SOLUTION. THIS ISSUE IS ON A 2007 TORRENT, BUT OTHER YEARS OF THAT VEHICLE 2006-2009 ARE ALSO AFFECTED, SINCE THEY SHARE MANY COMMON COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734697July 17, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHEN OPENING THE REAR LIFTGATE DOOR, THE DOOR WOULD NOT REMAIN IN THE OPEN POSITION AND WOULD SUDDENLY CLOSE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734644July 16, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS), BUT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER COMPLETED THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733864July 14, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE REAR WINDOW WIPER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REPLACED THE MOTOR INDEPENDENTLY. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. MA 09/25 UPDATED 11/16/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733894July 14, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ON DELIVERY OF 2006 PONTIAC TORRENT ON JULY 10, 2015, I EXPERIENCED WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE OVERWHELMING SMELL OF GAS FUEL EMITTING WITHIN THE INTERIOR. I ALSO NOTICED AFTER LEAVING THE DEALERSHIP THE MOTOR BEGAN TO SOUND AS IF I WAS ESCALATING INTO THE ATMOSPHERE ON AN AIRPLANE TO 13000 FEET IN THE AIR. THE VEHICLE IS VERY INVITING, HOWEVER; THE EXTERIOR PAINT AS WELL AS THE INTERIOR HAS TOUCHED UP PRIOR TO RESALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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