Nissan Versa Complaints

3,327 consumer complaints on file.

#10955911December 25, 2016
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, ELECTRICAL SYSTEM
BOUGHT THE 2016 VEHICLE OCTOBER 15, 2015. RIGHT AWAY NOTICED A PROBLEM WITH THE AUTOMATIC GEAR SHIFT NOT MOVING SMOOTHLY FROM GEAR TO GEAR. THE BRAKES GROANING/WHINING AND THE EMERGENCY BRAKE LOOSENING. CAR DRIFTING/PULLING RIGHT ON HIGHWAYS AND LEFT ON STREETS. RATTLING FROM UNDER CAR CARRIAGE. POPPING AND SQUEAKING ON RIGHT FRONT PASSENGER DOOR. THE A/C STRAINING AND NOT COOLING CAR CABIN AS IT SHOULD AND THE A/C INTERIOR SWITCH NOT ENGAGING OR STAYING ENGAGED WHEN PUSHED. THUMPING/CLICKING SOUND HEARD WHEN BRAKING. AFTER NUMEROUS COMPLAINTS MADE THE DEALERSHIP VERIFIED ALL OF MY COMPLAINTS BUT NOT IN A TIMELY MANNER. FIRST COMPLAINT WAS ACKNOWLEDGED ON OCTOBER 28, 2015 BUT CLAIMED THERE WASN'T ANY ABNORMALITIES FOUND. ON DECEMBER 8, 2015, MARCH 16, 2016, APRIL 22, 2016, AUGUST 17, 2016 AND AUGUST 23, 2016 REPAIRS WERE REPEATEDLY MADE CONSISTING OF REPLACING GEAR SHIFT KNOB, ENTIRE GEAR SHIFT ASSEMBLY, SANDING ROTORS, REPLACING BRAKE PADS, REPLACING ENTIRE BRAKE ASSEMBLY AND TIGHTENING EMERGENCY BRAKE. BUT AS TO DATE PROBLEMS STILL EXIST. ON FEBRUARY 9, 2016 REPAIR TO THE SUSPENSION AND STEERING. ON APRIL 5, 2016 REPAIR TO LOWER REAR EXHAUST SHIELD REMOUNTED. ON MAY 31, 2016 DOOR CHECK STRAPS RE-SECURED. ON JUNE 23, 2016 FAULTY BMC SWITCH REPLACED BUT PROBLEM WITH A/C STILL NOT RESOLVED AND A SECOND PROBLEM HAS ARISEN. A/C TURNS ON WHEN DEFROSTER IS ENGAGED. ON SEPTEMBER 23, 2016 PROBLEM WITH BOTH FRONT INNER CV JOINTS AND AXLES ACKNOWLEDGED BUT PART ON BACK ORDER. REPAIRS MADE ON OCTOBER 27, 2016 IN ANOTHER STATE. PROBLEM NOT RESOLVED. SOUND STILL HEARD WHEN DRIVING OVER SPEED BUMPS, CRACKS OR SLIGHT BUMPS ON STREETS OR HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937262December 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937313December 23, 2016
AIR BAGS, ELECTRICAL SYSTEM, STEERING
WHEN I TURNED ON MY AIRBAG SENSOR LIGHT LIT UP AND WOULD NOT GO OUT I BROUGHT THE CAR TO THE DEALER AND THE DEALER TOLD ME THE AIRBAG HAD TO BE REPLACED DEALER CHARGE ME $894 TO INSTALL THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936715December 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936733December 21, 2016
AIR BAGS, WHEELS
TAKATA RECALL I WAS NOTIFIED LAST SUMMER ABOUT A RECALL ON THE AIR BAG AND WAS TOLD NOT TO HAVE PASSENGERS IN THE VEHICLE DUE TO THE POTENTIALLY FATAL FLAW. THIS IS MY ONLY VEHICLE AND I HAVE A FAMILY THAT NEEDS RIDES. I CONTACTED THE DEALER RECENTLY AND WAS TOLD THEY DON'T HAVE THE PARTS AND THAT NISSAN WASN'T ALLOWING THEM TO ORDER THE PARTS. I CONTACTED NISSAN AND THEY TELL ME THE PARTS ARE NOT AVAILABLE UNTIL SOME TIME IN 2017. THIS IS UNACCEPTABLE THAT THEY ARE AWARE OF THE RISK AND ARE NOT EXPEDITING THIS REPAIR TO BE PERFORMED. THEY BASICALLY GIVE ME THE IMPRESSION THEY DON'T CARE AND THEY ARE NOT IN A HURRY TO GET THIS DONE. I EXPECTED THIS POTENTIAL FATAL FLAW IN THE VEHICLE TO BE REPAIRED ASAP NOT WHEN THEY FEEL LIKE IT. THIS NEEDS TO BE EXPEDITED BECAUSE IF ANYTHING DOES OCCUR AND THEIR IS INJURY OR DEATH IT IS ON YOU AND NISSAN FOR NOT GETTING THIS TAKEN CARE OF IN A VERY TIMELY MANNER. I ALSO HAVE THE TIRE PRESSURE MONITOR SYSTEM WHICH I UNDERSTAND NOW IS A FEDERAL REGULATION TO HAVE EQUIPPED ON VEHICLES. THIS SYSTEM IS VERY FAULTY AND DOES NOT WORK AND EXTREMELY EXPENSIVE TO REPAIR. I THINK IF THE FEDERAL GOVERNMENT IS GOING TO REQUIRE THIS THEY NEED TO MAKE SURE THE EQUIPMENT IS RELIABLE AND NOT A HIGH COST TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936460December 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/17 *LJ UPDATED 09/01/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936222December 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/22/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936229December 19, 2016
UNKNOWN OR OTHER
THE DEFROSTER IS NOT WORKING. I BOUGHT THIS CAR 3 YEARS AGO, FIRST IT WAS THE AC THAT WASN'T WORKING NOW THE DEFROSTER IS NOT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936258December 19, 2016
AIR BAGS, POWER TRAIN
I WAS INFORMED IN MAY 2016 OF THE AIRBAG RECALL AND NISSAN STILL DOES NOT HAVE THE PART TO REPAIR IT, THEY SAID JAN 2017. AND NOW THE TRANSMISSION HAS FAILED IN THE VEHICLE AND NISSAN WANTS TO CHARGE 4600.00 TO FIX IT. I HAVE SPOKEN TO SEVERAL MECHANICS AND NISSAN HAS HAD A TERRIBLE FAILURE RATE WITH THESE TO PARTS, ALSO THE FRONT COIL HAD TO BE REPLACED BECAUSE OF A RECALL. IN THE STATE OF VIRGINIA YOU HAVE TO PASS AN INSPECTION AND THAT WAS DUE IN MAY 2016 AND THE AIRBAG PARTS ARE NOT IN TILL 01/2019. I HAD TO SPEND MONEY OUT OF MY OWN POCKET TO HAVE THE CAR PASS INSPECTION IN ORDER FOR MY DAUGHTER TO DRIVE IT WITHOUT GETTING A MOVING VIOLATION FOR FAILED INSPECTION. NISSAN SAID THEY WOULD BE GLAD TO GIVE ME A DISCOUNT ONLY I PURCHASED A NEW VEHICLE- THAT IS UNJUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936323December 19, 2016
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 15V573000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/31/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936079December 18, 2016
AIR BAGS
RECEIVED A RECALL NOTICE SIX (6) MONTHS AGO FROM NISSAN USA REGARDING PASSENGER-SIDE AIRBAG DEPLOYING WITHOUT WARNING POTENTIALLY INJURING OR KILLING THE PASSENGER. PART(S) STILL UNAVAILABLE ACCORDING TO OUR CAR DEALER, SANSONE NISSAN, NEPTUNE, NJ 07753. WE NEED TO USE OUR CAR. WHEN WILL THE PARTS BE AVAILABLE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935618December 16, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS PULLING IN THE FRONT END AND SWAYED TO THE RIGHT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSED AS WELL AS TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935870December 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17LJ UPDATED 07/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935520December 15, 2016
AIR BAGS
TAKATA RECALL. NISSAN SENT A NOTICE MONTHS AGO SAYING THEY WOULD NOTIFY US WHEN THEY HAD PARTS ON THE INFLATOR/AIRBAG REPAIR. UNTIL THEN WE WERE NOT TO USE THE PASSENGER FRONT SEAT. THEY HAVE NOT GIVEN US ONE SINGLE UPDATE! IT HAS BEEN OVER A YEAR AND WE HAVE HEARD NOTHING! THERE IS NO EXCUSE FOR SUCH CUSTOMER TREATMENT. I CALLED NISSAN TODAY AFTER SEVERAL TRANSFERS AND WAS TOLD THAT MAYBE THEY WOULD HAVE SOME PARTS DURING THE FIRST QUARTER OF 2017. SHOULDN'T OUR GOVERNMENT FINE THESE CAR COMPANIES? WHERE IS OUR CONGRESS AND SENATORS ON THESE TYPES OF SAFETY ISSUES? HIDING IN THE WEEDS? COLLECTING THEIR FAT SALARIES? THEY ARE LAYING IT ALL OFF ON TAKATA...HOWEVER, TAKATA IS ONE OF NISSAN'S SUPPLIERS. WHY ISN'T NISSAN HELD ACCOUNTABLE AND REQUIRED TO RECALL THE CARS AND PAY THE CUSTOMERS FOR THIS MESS? (BTW--THIS ISN'T THE FIRST SAFETY RECALL OF THE VERSA).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935233December 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE RPMS INCREASED, BUT THE VEHICLE FAILED TO ACCELERATE. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935689December 14, 2016
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2015 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO UNPROFESSIONAL SERVICE AT DEALERSHIP WITH RECALL NOTICE 15V-507 ISSUES. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935323December 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/15/2017*CT UPDATED 02/21/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934992December 13, 2016
AIR BAGS
TAKATA RECALL ON NOVEMBER 9TH I BROUGHT MY VERSA INTO THE DEALER AND THEY PERFORMED THE RECALL, REPLACING THE PASSENGER AIRBAG. HOWEVER, SOME OF THE THINGS THAT THEY SAID AND DID MADE ME SUSPICIOUS THAT PERHAPS THEY DID NOT ACTUALLY PERFORM THE WORK OR REPLACE THE OLD AIRBAG. SOMETIME IN EARLY 2016 I RECEIVED A LETTER FROM NISSAN INFORMING ME OF THE PASSENGER AIRBAG RECALL AND TELLING ME NOT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT, AND TO WAIT UNTIL I GOT A SECOND LETTER WHEN THE PART WAS AVAILABLE. IN EARLY NOVEMBER, I HAD ALREADY BEEN WAITING FOR MANY MONTHS FOR THIS SECOND LETTER FROM NISSAN, BUT THE LETTER NEVER CAME AND STILL HAS NOT COME. SO I CALLED MY DEALER ON NOVEMBER 8TH TO SEE IF PERHAPS THE SECOND LETTER HAD BEEN LOST IN THE MAIL, AND IF THE PART WAS NOW AVAILABLE. THE DEALER SAID YES, THE NEW INFLATOR JUST CAME IN, AND TO BRING MY VEHICLE IN, WHICH I DID FIRST THING THE NEXT MORNING. THEY CALLED AN HOUR LATER TO SAY THEY COULD NOT FIND THE PART. THEN THEY LATER SAID THEY FOUND IT. THEN THEY PERFORMED THE WORK IN ABOUT AN HOUR OR LESS. IT SEEMED TOO FAST. AS I WAS DRIVING AWAY, I REALIZED THAT I ONLY HAD THEIR WORD FOR IT THAT THEY HAD ACTUALLY PERFORMED THE WORK. SO I CALLED THE NISSAN HEADQUARTERS AND GOT TO SPEAK TO THEIR CONSUMER AFFAIRS DEPARTMENT. MY REGIONAL CASE MANAGER AT NISSAN CONSUMER AFFAIRS INVESTIGATED BY CALLING MY DEALER AND THEN CALLED ME BACK. HE TOLD ME THAT THE DEALER SAID THEY PERFORMED AN "INTERIM REPAIR" ON MY VEHICLE AND THAT I WILL BE NOTIFIED WHEN THE PERMANENT REPLACEMENT PART BECOMES AVAILABLE! HE SAID THE NEW AIRBAG THAT I RECEIVED WAS ANOTHER TAKATA AIRBAG THAT HAD NEVER BEEN EXPOSED TO HUMIDITY. I WANT TO KNOW WHAT AIRBAG IS ACTUALLY IN MY CAR NOW. I HAD MY LOCAL MECHANIC OPEN UP THE COMPARTMENT AND I PHOTOGRAPED THE "NEW" AIRBAG NOW IN MY CAR. I PHOTOGRAPHED THE SERIAL NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935083December 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934860December 12, 2016
AIR BAGS
TAKATA RECALL STILL NO PARTS TO REPAIR. SUGGESTED NOT USE PASSENTER SEAT. UNABLE TO USE SEAT SINCE MAY. NO REPAIRS SCHEDULED. STILL WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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