Nissan Versa Complaints
3,327 consumer complaints on file.
- #11005008July 13, 2017SUSPENSION
THIS CAR HAS THE NHTSA RECALL 15V-573 , WHICH IS FOR THE FRONT SPRING SUSPENSION. YOU GUYS HAVE TO DO THE REAR RECALL FOR THE REAR SPRINGS BECAUSE THEY'VE RUSTED. LIKE IN MY CAR, THEY'RE RUSTED AND IT ONLY HAS 56,890 MILES. SO MY CAR IS HAVING PROBLEMS WITH THE REAR SPRINGS. I'M SENDING THE PICTURES THAT I TOOK. THANKS SO MUCH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005015July 13, 2017FUEL/PROPULSION SYSTEM
THE CAR WOULD CONTINUE TO STALL IN EXTREME TEMPERATURES WE BROUGHT THE NISSAN IN MULTIPLE TIMES FOR SERVICE WITH REGARDS TO THE PROBLEM AND THEY WOULD JUST ADVISE US TO USE HIGHER OCTANE FUEL THIS DID NOT REMEDY THE PROBLEM THEY THEN CLAIMED IT NEEDED A NEW FUEL PUMP THE CAR WAS STALLED IN THE MIDDLE OF INTERSECTIONS AND BECAME VERY DANGEROUS SO WE HAD TO TURN THE CAR BACK IN WHICH NEGATIVELY AFFECTING OUR CREDIT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005033July 13, 2017FUEL/PROPULSION SYSTEM
IN JUNE, 2017, MY 2014 NISSAN VERSA JERKED AND THE ENGINE DIED WITH NO WARNING WHILE THE CAR WAS IN DRIVE. I HAD BEEN IDLING IN PARK WITH THE AIR CONDITIONING ON FOR APPROXIMATELY 5 MINUTES PRIOR TO THIS OCCURRING. THE TEMPERATURE OUTSIDE WAS BETWEEN 112-115 DEGREES IN LAS VEGAS, NV. PRIOR TO THIS INCIDENT, I HAD NO PROBLEMS WITH MY VERSA. IT HAD APPROXIMATELY 15,000 MILES ON THE ODOMETER AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005014July 13, 2017ENGINE, VEHICLE SPEED CONTROL, STEERING
ACCERATION OF THE CAR HESITATES ; CAR JERKS AND HAVE CUT OFF WHILE DRIVING. PUT HIGHER OCTANE OF GAS IN CAR AND STILL HAVING SAME PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005166July 13, 2017ENGINE, UNKNOWN OR OTHER
WHEN I WAS DRIVING ON THE FREEWAY- THE VEHICLE SUDDENLY STOPPED RUNNING. THERE WAS NO WARNING. THE CAR CAME TO A SUDDEN STOP. WHEN I RESTARTED THE CAR IT IS VERY SLUGGISH TO RUN. WHEN IT IS IDLING IT APPEARS TO WANT TO STOP RUNNING. WHEN YOU BEGIN TO MOVE FORWARD- IT HAS A HARD TIME GOING. I HAVE TAKEN THIS VEHICLE TO PLANET NISSAN FOR THE PAST TWO YEARS- FOR THIS CONTINUAL PROBLEM- THEY CONTINUALLY WANT TO DENY ANYTHING IS WRONG WITH THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004876July 12, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ON THE FREEWAY, MY CAR ALL OF A SUDDEN STALLED TO THE POINT WHERE I COULD NOT STEER, PRESS ON THE GAS OR THE BRAKE. I HAD TO TURN MY CAR COMPLETELY OFF AND BACK ON IN THE MIDDLE OF THE FREEWAY IN ORDER FOR THE CAR TO WORK AGAIN. THIS HAPPENED THREE TIMES IN A SPAN OF A MILE BEFORE I WAS FINALLY ABLE TO GET OVER TO THE SHOULDER OF THE FREEWAY. I FELT UNSAFE IN MY VEHICLE DUE TO THE FACT THAT I WAS ON THE FREEWAY IN TRAFFIC AND COULD NOT MOVE MY OWN CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004976July 12, 2017SERVICE BRAKES, ENGINE, STEERING
THE CAR SUDDENLY STOPPED WHILE I WAS DRIVING. I HAD NO CONTROL OF BRAKES OR STEERING. IT COASTED TO A STOP. I CONTACTED KTNV CHANNEL 13 INVESTIGATIVE NEWS AND THEY FILMED ME AND MY STORY. THE EPISODE AIRED LAST NIGHT AND TODAY. I HAVE TWO 2012 VERSA'S; THE OTHER ONE DID NOT DO THIS. THEY ARE MY TWINS CARS; I TRY TO DRIVE ONE EVERY TWO WEEKS TO MAKE SURE EVERYTHING IS OK. THE VEHICLE WAS DEFINITELY IN MOTION WHEN THIS HAPPENED; HAD JUST EXITED THE INTERSTATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004864July 12, 2017ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE ON RAMP TO THE FREEWAY IN LAS VEGAS, NV I WAS TRYING TO ACCELERATE MY SPEED SO THAT I COULD GET ON THE FREEWAY AND MY CAR WAS HAVING TROUBLE PICKING UP SPEED, WHEN MY CAR FINALLY JUST DIED. I THEN TRIED TO SWITCH TO PARK SO THAT I COULD RESTART MY CAR AND MOVE OVER MORE TOWARDS THE SHOULDER. IT TOOK ME THREE TRY'S, WHEN IT FINALLY STARTED UP AGAIN. MY CAR HAD A FULL TANK OF GAS, I HAD JUST HAD THE OIL CHANGED EARLIER IN THE DAY AND CHECKED OUT AND WAS TOLD NOTHING WAS IN DIRE NEED TO BE FIXED, NOTHING WAS BROKEN, AND MY CAR WAS UP TO PAR ON MAINTENANCE. I CALLED NISSAN'S SERVICE PLACE ON SATURDAY AS WELL AFTER THIS HAD HAPPENED AND GOT THE RUN AROUND OF WHAT TO DO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003749July 8, 2017ENGINE
MY 2014 NISSAN VERSA SHUT DOWN TODAY WHILE I WAS DRIVING! LUCKLY I WAS ON A PARKING STRUCTURE. I LOOKED UP MY VIN FOR ANY RECALLS AND IT SHOWS 0 HOWEVER, I DID LOCATE A RECALL THAT WAS MADE FOR 2014 NISSAN VERSAS SEDAN FOR THE EXACT SAME THING THAT HAPPENED TO MY CAR AND I'M WONDERING WHY MY VEHICLE IS NOT PART THE THE RECALL VIN NUMBERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003772July 8, 2017TIRES, WHEELS
HELLO. ABOUT TWO YEARS AGO I BOUGHT A PAIR OF KUMHO SOLUS KH25 TIRES FORM A LOCAL TIRE SHOP. WHILE TRAVELING TO VISIT FAMILY FOR THE FOURTH OF JULY, 1 OF THE TIRES,MOUNTED ON THE FRONT, HAD A IT TREAD SEPARATION WHILE DRIVING ON THE INTERSTATE HIGHWAY. ALTHOUGH THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRE, WHICH I AM OK WITH, I FEEL THAT THE BRAND OF TIRE MAY HAVE TO BE RECALLED BECAUSE WITH TODAY'S ADVANCED TECHNOLOGY THIS SHOULD NOT HAVE HAPPENED. YOUR THOUGHTS ON THIS MATTER ARE APPRECIATED . THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003625July 7, 2017AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. UPON STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF BURLINGAME (101 CALIFORNIA DR, BURLINGAME, CA 94010). THE DEALER STATED THAT THEY COULD NOT COMPLETE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) UNTIL THE UNKNOWN FAILURE THAT CAUSED THE AIR BAG INDICATOR TO ILLUMINATE COULD BE REPAIRED. A DIAGNOSTIC TEST WOULD ALSO BE NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003493July 6, 2017LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHEN THE CONTACT ATTEMPTED TO OPEN THE TRUNK, THE REMOTE FAILED TO OPERATE. THE CONTACT THEN ATTEMPTED TO MANUALLY OPEN THE TRUNK, BUT IT FAILED TO OPEN. THE CONTACT ATTEMPTED TO USE THE KEY, BUT THE LATCH FAILED TO TURN. THE VEHICLE WAS TAKEN TO ALL PRO NISSAN (24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200) WHERE THE DEALER WAS ABLE TO PRY THE TRUNK OPEN, BUT IT FAILED TO REMAIN OPEN. IT WAS DIAGNOSED THAT THE LATCH OR THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003500July 6, 2017AIR BAGS
"TAKATA RECALL" I RECEIVED A NOTICE IN MARCH, THE PASSENGER AIR BAG WAS UNDER RECALL. I WAS TO WAIT FOR A SECOND NOTICE, THAT WAS SUPPOSED TO HAVE BEEN RECEIVED BY THE END OF APRIL, BEFORE TAKING IT IN FOR REPLACEMENT AT A NISSAN DEALER. THAT NOTICE HAS NOT YET COME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003114July 5, 2017SEAT BELTS
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 07V094000 (SEAT BELTS). UPON TURNING ON THE VEHICLE, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARDENA NISSAN (1670 W REDONDO BEACH BLVD, GARDENA, CA 90247) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT TENSION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002787July 3, 2017AIR BAGS
TAKATA RECALL - RECEIVED RECALL NOTICE IN THE MAIL IN EARLY MARCH 2017. PARTS FOR THE RECALL REPAIR WERE EXPECTED BY THE END OF APRIL. IT IS NOW THE BEGINNING OF JULY AND I HAVE NOT RECEIVED ANY UPDATES AND NO REPAIRS. I AM NOT SUPPOSED TO DRIVE WITH PASSENGERS IN THE FRONT SEAT AND I FEEL UNSAFE DRIVING THIS VEHICLE. I'VE BEEN WAITING FOR PARTS AND NOTIFICATION OF REPAIR FOR OVER THREE MONTHS. MY INITIAL LETTER STATES THAT IF MY RECALL IS NOT COMPLETED IN A TIMELY MANNER THAT I SHOULD FILE A COMPLAINT WITH THE NHTSA, AND I AM DOING THAT NOW. PLEASE HELP ME GET MY VEHICLE REPAIRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002477June 30, 2017AIR BAGS, SEAT BELTS, STEERING
ON SEPTEMBER 8, 2016, I WAS DRIVING AND ALL OF A SUDDEN THE CAR'S STEERING VIOLENTLY PULLED TO THE RIGHT AND WHEN I TRIED TO CORRECT IT, THE CAR THEN TURNED ALL OF THE WAY TO THE LEFT, CAUSING THE CAR TO ROLL OVER SEVERAL TIMES. ALTHOUGH I HAD MY SEAT BELT ON, THE PRE-TENSIONERS DIDN'T FIRE TO KEEP ME FROM MOVING AROUND AND HITTING MY HEAD. NONE OF THE AIRBAGS WENT OFF EITHER, NOT EVEN THE ONES ON THE DRIVER'S SIDE CURTAIN WHERE THE CAR WAS DAMAGED. AFTERWARDS, I WENT TO THE DOCTOR AND A CHIROPRACTOR BECAUSE I HURT MY BACK, NECK AND MY HEAD. I ALSO GOT A LAWYER BECAUSE I HAD NOT DONE ANYTHING WRONG WHILE DRIVING. THE STEERING PROBLEM JUST CAME OUT OF NOWHERE. NISSAN, TAKATA, TKH AND MY LAWYER INSPECTED THE CAR IN MARCH AND FOUND THAT NONE OF THE AIR BAGS WENT OFF, THE SEAT BELT PRE-TENSIONERS DIDN'T ACTIVATE, THE CAR'S VEHICLE SPEED SENSOR HAD A FAULT CODE, THE CAR'S INTAKE AIR TEMPERATURE SENSOR HAD A FAULT CODE AND NISSAN'S ENGINEER THAT WAS THERE WAS UNABLE TO ACCESS THE POWER STEERING MODULE WITH HIS MACHINE. NEXT, WE FOUND OUT THAT THE ELECTRONIC POWER STEERING SYSTEM CAN SHUT DOWN DUE TO EXCESSIVE STEERING AT SLOW SPEEDS. THAT IS BAD BECAUSE NISSAN HAD A TECHNICAL SERVICE BULLETIN THAT SAID THAT THE CAR CAN PULL TO ONE SIDE EVEN WHEN ALIGNED BASED ON NISSAN'S REQUIREMENTS. THIS MEANS THAT THE REASON PEOPLE HAVE HAD STEERING PROBLEMS IS BECAUSE OF THE CAR'S DESIGN, NISSAN'S ALIGNMENT REQUIREMENTS AND THE CAR NEEDING TO BE ALIGNED DIFFERENTLY. ALSO THE INTAKE AIR TEMPERATURE SENSOR CAN CAUSE A CAR TO SURGE AND SPUTTER, THIS CAN BE WHY PEOPLE HAVE HAD PROBLEMS WITH ACCELERATION. THERE IS NO REASON WHY THE SEAT BELT PRETENSIONERS DIDN'T PROTECT ME. I ALSO BELIEVE THAT THE SPEEDOMETER RECALL MAY BE DUE TO THE VEHICLE SPEED SENSOR PROBLEM. MY CAR WAS TOTALED AND THESE THINGS NEED TO BE INVESTIGATED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11002508June 30, 2017STEERING
THERE'S A CONSTANT NOISE AT THE STEERING WHEEL, I HAVENT HAD AN ACCIDENT YET BUT I BEEN READING COMMENTS THAT A LOT OF PEOPLE ITS BEEN HAVING THE SAME PROBLEM WITH THE CAR. I'M NOT SURE THAT IN A SHORT PERIOD OF TIME SOMETHING MIGHT HAPPEN TO SOMEBODY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002559June 30, 2017AIR BAGS
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PATTERSON NISSAN OF MARSHALL, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002085June 29, 2017AIR BAGS
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE RECALL CAMPAIGN; HOWEVER, SEVERAL DAYS AFTER THE REPAIR, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER NISSAN (LOCATED AT 300 TN-77, PARIS, TN 38242, TEL: (731) 642-0601) TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO RETRIEVE A FAULT CODE, BUT THE CONTACT WAS NOT INFORMED AS TO WHAT THE CODES MEANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11001853June 28, 2017AIR BAGS
TAKATA RECALL (POTENTIALLY - MY NOTICE DOESN'T SAY SPECIFICALLY). I RECEIVED A RECALL NOTICE EARLY THIS YEAR THAT SAID I WOULD BE RECEIVING A SECOND LETTER BY THE END OF APRIL FOR REPLACEMENT PARTS FOR THE "FRONT PASSENGER AIR BAG INFLATOR". IT IS NOW THE END OF JUNE, AND I HAVEN'T RECEIVED THE LETTER. I AM CURRENTLY UNABLE TO USE MY PASSENGER SEAT DUE TO THIS. IT ALSO SEEMS THERE IS A DANGER TO ME CONTINUING TO DRIVE THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0