Nissan Versa Complaints

3,327 consumer complaints on file.

#11040933October 29, 2017
SUSPENSION
2012 NISSA VERSA HATCHBACK. FRONT DRIVER'S SIDE SUSPENSION SPRING BROKE SUNDAY, APRIL 16TH, 2017. VEHICLE'S ODOMETER WAS JUST OVER 56,000 MILES AT THE TIME. TRAVELLING FOR THE WEEKEND, PUT ON ABOUT 70 MILES BEFORE IT BROKE. THE SPRING BROKE WHILE IN PARK. UNBEKNOWNST TO ME AT THE TIME, THIS SPRING WAS PART OF RECALL 15V573000. I HAD NEVER RECEIVED ANY NOTIFICATION REGARDING THIS RECALL, SO I HAD THE VEHICLE SERVICED AT A LOCAL SHOP. THEN, AFTER LATER LEARNING OF THE RECALL, I CONTACTED NISSAN MULTIPLE TIMES REQUESTING ANY FORM OF REIMBURSEMENT, EVEN PARTIAL REIMBURSEMENT. I WAS DENIED BECAUSE THE REPAIR WORK HAD NOT BEEN DONE BY THEM. THEY CLAIMED THEY WERE "NOT IN A POSITION" TO OFFER ANY TYPE OF REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040943October 29, 2017
AIR BAGS
TAKATA RECALL - NISSAN DEALER IN GLENDALE HEIGHTS, IL HAS REPEATEDLY STATED THAT THEY WILL CALL ME WHEN THE PART/S HAVE ARRIVED. IT HAS BEEN OVER SIX MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040973October 29, 2017
STEERING, SUSPENSION
2010 NISSAN VERSA 1,8 HATCHBACK, RECALL SPRING ISSUE REPLACED , AND THE 7 YEARS OLD STRUTS ARE THE SAME NOW THE SPRINGS AND STRUTS AREN'T WORKING TOGETHER THIS IS STARTING TO LEAD TO SUSPENSION ISSUE THAT WEREN'T THERE BEFORE THE REPLACEMENT OF THE SPRINGS THE CAR DOES NOT HAVE 30,000 MILES YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040679October 28, 2017
AIR BAGS
TAKATA RECALL: MY DRIVER'S SIDE AIRBAG IS UNDER RECALL AND PARTS WILL NOT BE AVAILABLE UNTIL SPRING 2018. I CALLED MY DEALERSHIP FOR INFORMATION ABOUT A LOANER VEHICLE UNTIL THE REPAIR CAN TAKE PLACE. AFTER FINALLY BEING REDIRECTED TO THE SERVICE MANAGER FROM TALKING TO SEVERAL INDIVIDUALS, I LEFT A MESSAGE WHICH WAS NEVER RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040773October 28, 2017
AIR BAGS
DROVE FOR SEVERAL YEARS HAVING NO IDEA MY LIFE (AND FAMILY/FRIENDS) WAS AT RISK. FAR, FAR WORSE THAN THAT...DURING 2016-2017 I DROVE THE VEHICLE WHILE PREGNANT!!!!! FOLLOWING THAT IN 2017, I DROVE WITH MY NEWBORN CHILD IN THE CAR AND MY HUSBAND!!!! I CANNOT BEGIN TO DESCRIBE THE LEVEL OF ANXIETY AND HORROR I FEEL HAVING LEARNED OF THIS RECALL AFTER MY CHILD WAS BORN. I AM IN ABSOLUTE SHOCK AT THE THOUGHT OF WHAT MIGHT HAVE HAPPENED!!! ALTHOUGH THE DEALER HAS GIVEN ME A LOANER FREE OF CHARGE UNTIL THE PART IS REPLACED, I HAVE NO WHERE TO HOUSE MY VEHICLE. I DO NOT HAVE A GARAGE OR PRIVATE DRIVEWAY. THE CAR IS PARKED ON A PUBLIC STREET FOR WHAT COULD BE MAYBE SIX MONTHS?! THIS INCLUDES BEING PARKED OVER WINTERTIME. I AM CONCERNED ABOUT THE DAMAGE TO THE MONETARY AND FUNCTIONAL VALUE OF MY VEHICLE AS IT SITS SEEMINGLY ENDLESSLY. MOREOVER, I AM MUCH TOO FRIGHTENED TO EVEN CONSIDER GETTING INTO THE CAR TO START THE ENGINE OR MOVE IT AROUND DURING THIS PERIOD. HOWEVER, THE ENGINE WILL NEED TO BE STARTED AND THE CAR WILL NEED TO BE MOVED. BUT, THAT IS A TRUE QUANDARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040792October 28, 2017
AIR BAGS, SUSPENSION
NHTSA # 16V349000 AIR BAG, NHTSA # 15V573000 SUSPENTION. AND TPSA TIRE PRESSURE MONITOR. ONLY ISSUE FAR IS WITH THE TPSA. IT STAYS ON, AFTER BEING RESETTED SEVERAL TIMES !NISSAN HAS NO CLUE HOW TO REMEDY THIS PROBLE.PASSENGER AIR BAG HAS BEEN TURNED OFF FOR SAFETY, HA H ! THANKS TAKATA! NISSAN SAYS THERE HAVING PROBLEMS GETTING RIGHT FRONT SWAY BAR. YA RIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040445October 27, 2017
AIR BAGS
AIR BAGS MAY RUPTURE DURING DEPLOYMENT RESULTING IN SERIOUS INJURY OR DEATH OF OCCUPANTS. COMPLIMENTARY VEHICLES OFFERED FOR AFFECTED OWNERS, ONLY AVAILABLE WITH PURCHASE OF DEALERSHIP INSURANCE. REQUIRING "LONG TERM RENTAL COVERAGE" THAT NO PROVIDERS OFFER OR RECOGNIZE AS AN OPTIONAL PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040491October 27, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040501October 27, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL: THIS IS THIRD TIME AIRBAG INFLATOR LIGHT GOES ON. HAD RECALL REPAIRED A YR AGO AT CLERMONT, FL DEALER. AFTER REPAIR WAS DONE NOTICED HORN, AIR CONDITIONER AND DEFROST BUTTONS NOT WORKING ON PANEL. I IMMEDIATELY POINTED IT OUT TO DEALER. THEY FIXED AIR CONDITIONER BUTTON ONLY, SAID THE OTHER TWO ISSUES WERE NOT THERE PROBLEM. I SPOKE TO WARRANT DEPT THAT DAY AT THE DEALERSHIP TO NO AVAIL DEPT. STATED CAR WAS OUT OF WARRANTY. IF I WANTED IT FIXED I HAD TO PAY. DEALERSHIP SAID IT WAS NOT THEIR PROBLEM I HAD TO PAY AND THEY WOULD GLADLY GIVE ME AN ESTIMATE. HORN AND OTHER BUTTONS ON PANEL WERE ALL WORKING PROPERLY UNTIL AIR BAG WAS FIXED THAT DAY. I CALLED NISSAN WARRANTY DEPT AGAIN. DEPT SAID THEY COULD NOT HELP BECAUSE IT WAS A DEALERSHIP ISSUE. I TOOK VEHICLE TO ANOTHER DEALERSHIP IN LEESBURG, FL 3 MONTHS AGO. THEY STATED THERE WAS A RECALL ON AIRBAG I DID NOT KNOW ABOUT. THEY FIXED PROBLEM. 2 MONTHS LATER AIRBAG INFLATOR LIGHT GOES ON AGAIN. I WENT TO THE NISSAN DEALER IN CLERMONT AND THEY STATED THERE WAS NO RECALL ON FILE. THEY WOULD CONTACT ME WHEN THEY RECIEVED INFORMATION ABOUT IT. I TRIED TO EXPLAIN TO MANAGER THAT I SPOKE TO THE WARRANTY DEPT AND THEY STATED I NEEDED TO BRING VEHICLE IN TO HAVE THIS ISSUE FIXED RIGHT AWAY. AGAIN MANAGER SAID THERE WAS NOTHING THEY COULD DO AT THE TIME I WOULD HAVE TO WAIT TO RECEIVE INFORMATION ABOUT RECALL. I REALLY NEED HELP REGARDING THE ISSUES AT HAND. HORN IS NOT WORKING DUE TO THE AIRBAG MALFUNCTION. I DRIVE THIS VEHICLE EVERYDAY AND I AM VERY SCARED SUMTHING MIGHT HAPPEN DUE TO THESE ISSUES AND RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040543October 27, 2017
AIR BAGS
TAKATA RECALL DEALER SAID CAN'T BE FIXED UNTIL THE SPRING 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040634October 27, 2017
AIR BAGS
TAKATA RECALL - I WAS RECENTLY NOTIFIED THAT MY 2011 NISSAN VERSA HAS A SAFETY RECALL DUE TO THE TAKATA AIRBAGS. I WAS TOLD THEY WILL NOT BE ABLE TO REPAIR IT UNTIL SPRING OF 2018 WHEN PARTS ARE UNAVAILABLE. THE ONLY OPTION THEY GAVE ME WAS A LOANER VEHICLE THAT I WOULD BE REQUIRED TO BRING BACK TO THE DEALERSHIP EVERY MONTH TO RENEW AND I WOULD NOT BE COMPENSATED FOR MY TIME AND INCONVENIENCE IN HAVING TO REPEATEDLY DRIVE TO THE DEALERSHIP. I DO NOT WANT A LOANER VEHICLE FOR MANY REASONS, IF THEY CANNOT REPAIR IT THEY THEY SHOULD HAVE TO BUY IT BACK BUT THEY HAVE REFUSED TO DO SO. I AM NOW FORCED TO DRIVE AN UNSAFE VEHICLE, RISKING INJURY AND DEATH ON A DAILY BASIS SINCE I CANNOT AFFORD TO BUY ANOTHER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040302October 27, 2017
UNKNOWN OR OTHER
TAKATA RECALL AND UNKNOWN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11040321October 27, 2017
AIR BAGS
TAKATA RECALL--I RECEIVED A RECALL FROM NISSAN AND IMMEDIALEY WENT TO A DEALER. THEY TOLD ME THAT ONCE I ACCEPTED A LOANER CAR, FOR WHICH I HAD TO PROVIDE THE INSURANCE COVERAGE, I COULD NOT MOVE MY CAR. I AM PLANNING ON SELLING MY HOUSE AND MOVING, AND THEY COULD NOT TELL ME WHAT TO DO WITH MY CAR WITH THE AIRBAG. I WROTE TO NISSAN AND ALL I CAN GET ARE AUTOMATED MESSAGES THAT THEY WILL RESPOND WHEN THEY HAVE AN ANSWER. THAT WAS OVER 1 MONTH AGO. NO ANSWER. WHY CAN'T THEY RESPOND? I AM UNABLE TO MAKE APPROPRIATE DECISIONS AND CONTINUE TO DRIVE THE CAR PENDING A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039894October 26, 2017
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039922October 26, 2017
AIR BAGS
TAKATA RECALL I CAME IN TO MY DEALERSHIP TODAY FOR AN OIL CHANGE. I WAS THEN TOLD ABOUT THE AIRBAG INFLATOR RECALL. I WAS NOT NOTIFIED BY MAIL IN THE 60 DAY TIME FRAME OUTLINES ON THE NHTSA RECALL PAGE(60 DAYS FROM JULY 17). IT'S BEEN 41 DAYS PAST THIS MARK. WHEN TOLD ABOUT IT, I WAS TOLD THAT THE PART WOULDN'T BE AVAILABLE UNTIL MID-FALL. THE DELAY IN NOTIFICATION AND LACK OF AVAILABLE PART LEAVES MY WIFE DRIVING AN AIRBAG THAT WOULD OPERATE LIKE A SHOTGUN BLAST TO HER FACE. THIS SITUATION IS UNACCEPTABLE, AND NISSAN HAS NOT RESPONDED APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039999October 26, 2017
AIR BAGS
TAKATA INFLATORS. RECALL INSTRUCTIONS INCLUDE DRIVING CAR TO DEALER SO THEY CAN SEE IT. THIS SEEMS COUNTERINTUITIVE SINCE THE AIRBAGS CAN KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039522October 25, 2017
AIR BAGS
TAKATA RECALL I RECEIVED NOTICE ABOUT THE RECALL EARLIER THIS YEAR I IMMEDIATELY CALLED A DEALERSHIP. THEY TOLD ME THEY WERE OUT OF PARTS AND THAT THEY WERE ONLY GETTING ONE OR TWO IN A MONTH FROM NISSAN. THEY TOLD ME TO CALL BACK IN JUNE OR JULY BECAUSE THAT IS WHEN THEY WERE EXPECTING REGULAR SHIPMENTS OF THE PART. I CALLED DURING THIS TIME FRAME AND THEY STILL DID NOT HAVE PARTS AVAILABLE. NOW I'VE RECEIVED A NOTICE THAT THEY WON'T HAVE ANY PARTS UNTIL SPRING OF 2018. I'M VERY CONCERNED AND CONFUSED. THIS SOUNDS LIKE A VERY SERIOUS ISSUE THAT NEEDS TO BE FIXED AND EVERY MAILING I RECEIVE SAYS HAVE IT FIXED IMMEDIATELY BUT THEN I'M TOLD THAT THERE ISN'T A POSSIBILITY TO FIX IT UNTIL SOMETIME IN THE SPRING OF NEXT YEAR?!?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039654October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROYAL PALM NISSAN, 9405 SOUTHERN BLVD, ROYAL PALM BEACH, FL 33411) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039686October 25, 2017
AIR BAGS
TAKATA RECALL BEGINNING OF OCTOBER, I WENT TO NISSAN WORKSHOP AND NO AIRBAG WAS AVAILABLE. THEY SHOULD CALL ME BACK WHEN PART WILL BE ON SITE. HOW LONG SHOULD THIS TAKE? CAN TAKAKA PRODUCE NEW PARTS? HOW LONG WILL IT TAKE TO HAVE MY AIRBAG CHANGED? THANK YOU FOR SUPPORT SINCERELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039761October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (COUNTY LINE NISSAN, 2191 STRAITS TURNPIKE, MIDDLEBURY, CT 06762) AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF VIN NOT AVAILABLE UPDATED 8/2/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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