Nissan Versa Complaints

3,327 consumer complaints on file.

#10483599November 7, 2012
STEERING
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IT MADE A CLUNKING NOISE THAT SOUNDED AS METAL RUBBING AGAINST METAL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TIRES WHEELS SPACER; HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSE THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 61,511.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483156November 2, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE WHEN HE JUMPED THE CURB TO AND CRASHED INTO A NEARBY CAUTION SIGN. THE VEHICLE CONTINUED TO TRAVEL AND EVENTUALLY CRASHED INTO A RESIDENTIAL HOME. THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE NECK AND HEAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,201. ... UPDATED 12/14/14 *BF UPDATED 12/18/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10482808October 31, 2012
AIR BAGS, SEAT BELTS
MY COMPLAINT IS THAT THE SIDE IMPACT AIRBAGS DID NOT DEPLOY AT ALL NOR DID THE DRIVER'S SEAT BELT ENGAGE. THE INCIDENT OCCURRED ON MY USUAL WAY TO WORK. WHILE DRIVING THE CAR THROUGH A T INTERSECTION AND MAKING A LEFT TURN, MY CAR WAS STRUCK BY A SECOND CAR THAT RAN THE RED LIGHT. I WAS TRAVELING ABOUT 20 TO 25 MPH. I WAS ABLE TO SLAM ON THE BRAKE BUT NOT MUCH ELSE. THE SECOND CAR IMPACTED THE LEFT SIDE FRONT WHEEL WELL AREA WHICH RESULTED IN INJURIES TO MYSELF AND FRONT PASSENGER. AS STATED IN THE POLICE REPORT, IT HAPPENED AROUND 3:00 PM WITH CLEAR WEATHER AND A DRY ROAD SURFACE. THE CAR WAS BOUGHT NEAR THE END OF MAY OF 2012. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10482545October 29, 2012
ELECTRICAL SYSTEM
MY CAR THAT I BOUGHT IN 2011 BRAND NEW HAS CUT OFF WHILE DRIVING EVERY OTHER MONTH . IT IS VERY RANDOM AND NO LIGHTS COME ON IN THE CAR. THE LAST TIME MY WIFE WAS DRIVING 35 MPH ON A HIGHWAY AND SHE HAD TO STOP IN THE MIDDLE OF TRAFFIC, PUT THE CAR IN PARK, AND START IT BACK AGAIN. I HAVE BROUGHT MY CAR TO THE NEAREST NISSAN DEALERSHIP, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY HAVE DRIVEN IT OVER 140 MILES, SCANNED 4 TIMES FOR FAILURES IN WHICH NONE CAME UP. I COMPLAINED TO THE NISSAN CORPORATION AND THEY SAY ONLY WAIT UNTIL IT HAPPENS AGAIN AND BRING IT INTO THE DEALERSHIP. THIS HAS HAPPENED A TOTAL OF 6 TIMES WHILE DRIVING IN THE PAST YEAR. MY CAR HAS ALSO NOT CRANKED UP FOR A TOTAL 10 MINUTES AT A TIME. THIS HAS OCCURRED AT LEAST 15 TIMES IN THE PAST YEAR. I DO NOT FEEL SAFE DRIVING MY CAR. THEY LEAVE ME WITH NO OTHER OPTION THAN TO DRIVE IT AND WAIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482562October 29, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I CONTINUE HAVING CONCERNS WITH THIS CAR BECAUSE THE VEHICLE WILL BLOW OUT COLD AIR CONTINUOUSLY FOR ABOUT 45 MINUTES THEN IT WILL START BLOWING OUT WARM AIR. WHEN I TAKE IT TO THE DEALER TO BE REPAIRED THEY REPAIR SOMETHING OR CAN NOT SEEM TO FIND ANYTHING WRONG. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE DAY ONE OF PURCHASE FOR THE SAME THING AND THE CAR IS STILL NOT REPAIRED. THE NISSAN CORPORATION DOES NOT WANT TO CONSIDER IT A LEMON BUT I HAVE HAD THE CAR SINCE SEPTEMBER 2, 2011 BOUGHT IT WITH 15 MILES AND HAD TO TAKE IT TO THE DEALER ON SEPTEMBER 3, 2011. THE BRAKE ROTORS WERE NOT SET, THE GAS TANK WIRE BROKE WHEN FIRST PULLED. WHAT IS IT GOING TO TAKE FOR NISSAN TO REALIZE THERE IS SOMETHING IS WRONG WITH THIS VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482303October 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH HE ATTEMPTED TO AVOID A VEHICLE WHO HAD CROSSED THE DOUBLE LINES ON THE ROAD. THE FRONT PASSENGER TIRE WENT OFF THE ROAD CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND AS A RESULT, HE CRASHED INTO A SIGN CAUSING THE VEHICLE TO GO AIRBORNE. THE CONTACTS HEAD HIT THE ROOF OF THE VEHICLE SCRAPING THE SKIN OFF THE TOP OF HIS HEAD. THE VEHICLE THEN CRASHED INTO A LARGE DIRT PILE AND A VINYL FENCE. THE VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE DEALER WAS OFFERED THE OPPORTUNITY TO INSPECT THE VEHICLE BUT DID NOT DO SO. THE MANUFACTURER WAS NOTIFIED AND MAILED THE CONTACT A BROCHURE ON AIR BAGS BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 10,261..UPDATED 12/05/12 *BF THE CONSUMER STATED THE VEHICLE HIT THE FOUNDATION OF A HOUSE. THE CONSUMER'S BODY SLAMMED AGAINST THE STEERING WHEEL. THE CONSUMER'S CATHETER WAS DAMAGED DURING THE ACCIDENT. THE VEHICLE CRACKED THE HOUSE'S FOUNDATION, DAMAGED THE OIL PIPE AND OIL TANK. UPDATED 12/05/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10481997October 23, 2012
ENGINE
THE MOST RECENT DATE HAS BEEN 10/21/12. IT HAS ALSO HAPPENED IN JUNE AND APRIL. WHILE DRIVING, THE CAR WILL COMPLETELY TURN OFF. ONCE PULLED OVER, I AM ABLE TO RE-START IT. THE DEALERSHIP CAN NOT FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480934October 17, 2012
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE VEHICLE SEEMS TO EXPERIENCE HIGH FREQUENCY GAS PEDAL VIBRATION THAT IS FELT ONLY BETWEEN 2500 - 3000 RPM AT ANY SPEED AS LONG AS IN THIS RPM RANGE THE VIBRATION CAN BE ALSO FELT IN THE BRAKE PEDAL WITHOUT APPLYING THE BRAKES IN THE SAME RPM RANGE SINCE THERE IS ONE BRACKET FOR ACCELERATOR AND BRAKE. NO VIBRATION DURING BRAKE APPLICATION. THE DEALER TESTED THE CAR AND STATED THAT ANOTHER NEW 2012 VERSA HAS THE SAME ISSUE AND WILL NOT CONTINUE TO DIAGNOSE THE PROBLEM SINCE IT IS A WASTE OF TIME. THE PROBLEM CAUSES UNCOMFORTABLE PULSATION THAT RESULTS LOOSING FEELING IN MY FOOT AT THAT ENGINE SPEED. I HAD BEEN AN ASE CERTIFIED MASTER TECHNICIAN AND I NEVER EXPERIENCE VIBRATION IN THE GAS PEDAL AS AN SYMPTOM IN ANY OF MY COMPLAINTS. AFTER LOOKING AT THE BRAKE AND GAS PEDAL BRACKET IT SEEMS THE BRACKET CAN FLEX TO ANY SIDES WITH LITTLE EFFORT BUT WILL STAY STABLE IN DIRECTION OF THE PEDALS TRAVEL. THE BRACKET DOES NOT SEEM TO BE DAMAGE JUST POOR DESIGN TO HOLD RIGIDITY TO SIDE MOTION. I AM NOT SURE IF THE BRACKET IS CAUSING THE PROBLEM OR OTHER SOURCE IS TRANSMITTING VIBRATION. HOWEVER, I THINK THERE SHOULD BE NO SIDE MOTION SINCE THE ASSEMBLY CAN FAIL DUE TO MATERIAL FATIGUE OVER TIME. ENGINE AND TRANSMISSION MOUNTS HAD BEEN CHECKED BY MYSELF AND THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478283October 2, 2012
ENGINE AND ENGINE COOLING
ON SEPT 29TH AT OR AROUND 3:45PM MY FAMILY AND I WERE DRIVING TO A SWIM MEET ON HIGHWAY 60 IN MESA, AZ. ABOUT 5 MILES INTO THE TRIP I HEARD A HISSING SOUND COMING FROM THE AC SYSTEM AND A MINUTE LATER WE HAD NO AC PUMPING THROUGH. WHEN I TOOK IT TO THE DEALER THAT MONDAY (ASSUMING IT WAS COVERED BY WARRANTY) I WAS TOLD A ROCK HAD HIT THE CONDENSER IN SUCH A WAY THAT IT CAUSED THE SYSTEM TO NEED REPAIR AND THAT WAS NOT COVERED. I ASKED IF THIS WAS A COMMON INCIDENT AND WAS TOLD IT HAS OCCURRED BEFORE. IN FACT IT WAS A DESIGN FLAW. THE DEALERSHIP WAS TO CHARGE 700.00 PLUS. I WAS FLABBERGASTED!!! MY THOUGHTS WERE IF I WAS TO PAY TO HAVE THIS REPAIRED-IT COULD HAPPEN AGAIN AND AGAIN AND AGAIN. MUCH TO EXPENSIVE A REPAIR TO NOT HAVE SOMEONE MADE AWARE THAT THIS IS WRONG!!! NISSAN SHOULD HAVE A PROTECTIVE SCREEN IN PLACE (OR SOMETHING DONE)TO AVOID THIS IN THE FUTURE OR WARN CONSUMERS OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477261September 27, 2012
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2011 NISSAN VERSA WITH CONTINENTAL C0NTI PRO, SIZE P185/65R15, DOT#P5FP3RN TIRES. THE CONTACT STATED THAT ALL FOUR TIRE TREADS WERE WEARING DOWN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, WHO STATED THAT THE TIRES NEEDED TO BE REPLACED BUT AS A SAFETY PRECAUTION THEY DECIDED TO ROTATE THEM. THE MANUFACTURER OF THE VEHICLE WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRE MANUFACTURER WAS NOTIFIED WHO OFFERED A PARTIAL REBATE TOWARDS THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 27,804.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477030September 25, 2012
FUEL/PROPULSION SYSTEM
MY CAR IS ALMOST FIVE YEARS OLD. I HAVE HAD MINOR PROBLEMS WITH IT. MY CAR HAD BEEN STALLING TO START. I TOOK IT TO GET CHECKED OUT. I AM TOLD MY FUEL PUMP NEEDS TO BE REPLACED. MY CAR IS NOT UNDER WARRANTY ANYMORE. I DID RESEARCH AND FOUND OUT THIS IS A COMMON PROBLEM FOR MY CAR, AND I AM UNLUCKY TO HAVE ENCOUNTERED IT AFTER MY WARRANTY WAS UP. IT WAS SUGGESTED TO ME TO FILE AN OFFICIAL COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476777September 22, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I REPLACED THE MUFFLER AND GASKET ON MY 2007 NISSAN VERSA ON SEPTEMBER 21, 2012 THE POOR QUALITY OF THE MATERIALS THAT NISSAN USED FOR THE FLANGE BECAME BRITTLE AND CRACKED, COMPROMISING THE STRUCTURAL AND FUNCTIONAL INTEGRITY OF THE MUFFLER AT APPROXIMATELY 62,600 MILES. I AM THE ORIGINAL OWNER AND TAKE IMPECCABLE CARE OF THIS VEHICLE AND ALL MY VEHICLES. IF THIS SAFETY/EXHAUST/EMISSION PROBLEM HAD NOT BEEN REPAIRED, IT MAY HAVE CAUSED INJURY (MINOR, MAJOR, AND MAYBE FATAL) TO DRIVER AND PASSENGERS IN THE VERSA AS WELL AS OTHER DRIVERS/PASSENGERS OF OTHER VEHICLES. THIS ISSUE SHOULD NOT HAPPEN IN THIS MAKE/MODEL/YEAR WITH LOW TO MODERATE MILEAGE OR ANY MAKE/MODEL/YEAR OF CAR SINCE MUFFLERS AND ASSOCIATED PARTS HAVE LONG BEEN PERFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476683September 21, 2012
ENGINE
MY 2007 NISSAN VERSA IS HAVING ISSUES STARTING, I'VE BROUGHT IT TO THE DEALERSHIP A FEW TIMES TO GET FIXED AND IM BEING TOLD THAT THERE IS NOTHING WRONG WITH IT. THOSE ONLY HAPPENS OCCASIONALLY, WHEN I TRY TO START IT JUST CONSTANTLY CRANKS FOR A FEW SECOND... IT WILL DO THIS A FEW TIMES BEFORE IT ACTUALLY DOES CRANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475762September 18, 2012
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN A HIGHWAY, GOING 55MPH AND THE CAR SUDDENLY STOPPED ACCELERATING. LUCKILY I WAS GOING DOWNHILL SO I WAS ABLE TO COAST INTO A PARKING LOT. AFTER STOPPING, I COULD NOT GET THE CAR TO START AGAIN. I HAD TO CALL A TOW TRUCK AND SINCE MY WARRANTY HAD ENDED AT 36K MILES, I TOOK THE CAR TO ANOTHER MECHANIC. HE CALLED A FEW DAYS LATER TO SAY IT WAS MY FUEL PUMP. I HAD TO PAY $687 WHICH LEFT US IN DEBT FOR A FEW WEEKS. I HOPE SOMEONE PAYS ATTENTION TO THESE 20+ COMPLAINTS ABOUT THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475632September 17, 2012
AIR BAGS
WHILE TRAVELING AT HIGHWAY SPEEDS I STRUCK A DEER IN THE FRONT OF THE CAR CAUSING MAJOR DAMAGE TO THE FRONT OF CAR NO AIR BAG DEPLOYMENT . DAMAGE WAS HOOD, FENDERS, GRILL , BUMPER AND RADIATOR , AC, CONDENSER AND SLIGHT FRAME DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475658September 17, 2012
ENGINE
BROUGHT THE CAR IN AUGUST 2011. AT EVERY SERVICE I WOULD REPORT OF KNOCKING NOISE AS IF THE CAR WAS IN NEED OF OIL. I WAS REPEATEDLY TOLD THAT THERE IS/WAS NOTHING WRONG WITH THE CAR. AGAIN IN AUGUST 2012; I COMPLAINED ABOUT THE NOISE ONE OF THE NEW TECH'S LOOKED AT THE CAR AND IT WAS DETERMINED THAT MY ENGINE WAS GONE AND THEY NEEDED TO REPLACE IT WHICH THEY DID DO. THE ONLY THING I HAVE TO ASK SHOULD THE WARRANTY START OVER? *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474054September 6, 2012
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE FREEWAY AT ABOUT 70MPH WHEN THE CAR STARTED TO DECELERATE. AFTER PULLING OVER TO THE SIDE OF THE ROAD I WAS UNABLE TO RE-START THE ENGINE. THE STARTER WOULD TURN THE ENGINE; HOWEVER THE ENGINE WOULD NOT START. I HAD THE CAR TOWED TO A DEALERSHIP; THEY LATER CONTACTED ME TELLING ME IT WAS A FUEL PUMP PROBLEM. THEY CALLED ME THE NEXT DAY TO TELL ME NISSAN DOES NOT HAVE THE PART IN STOCK AND THAT IT IS ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473861September 4, 2012
SEATS
I HAD A 2009 NISSAN VERSA(HATCHBACK) THAT WAS MADE DURING 2008 BUT WAS A 2009... I AM SEEING OTHER CARS ON HERE THAT HAVE HAD THE SAME ISSUE WITH THE SEATS. THIS IS VERY TROUBLING! I WAS SITTING STILL IN TRAFFIC WHEN I WAS HIT FROM BEHIND BY A SPEEDING CAR DOING AROUND 60MPH. ON IMPACT THE DRIVERS SEAT I WAS SITTING IN SHOT FORWARD AND THEN BACKWARDS AS THE BACK OF THE SEAT BROKE.SLAMMING ME IN TO THE BACK SEAT IN A LAYING DOWN POSITION. THANK GOD I WAS NOT KILLED FROM THE SEAT BREAKING. I KNOW OF SOMEONE ELSE MY HUSBAND WORKS WITH THAT HAS THE SAME YEAR, MAKE AND MODEL OF CAR I HAD AND THE SAMETHING HAPPENED TO HIM AFTER HE WAS HIT FROM BEHIND BY A CAR GOING AROUND 50MPH. HIS SEAT ALSO BROKE ON IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10473630September 3, 2012
STEERING
VEHICLE INTERMITTENTLY STARTING MAKING THUMPING SOUND AND RESISTANCE SQUEAKING WHEN TURNING RIGHT AT 28K MILES. WOULD ONLY DO SO WHEN WARMED UP. AT APPROXIMATELY 36K BECAME PROGRESSIVELY WORSE. FEAR THERE WILL BE A NEAR FUTURE STEERING LOSS DUE TO DEFECTIVE STEERING IN THIS VEHICLE. EXPECT PROBLEM WITH STEERING ASSEMBLY. PURCHASED CAR NEW IN 2009 FROM ANOTHER NISSAN DEALER. LOCAL NISSAN SERVICE OILED ON 3 AUG 12. WORKED FOR A FEW DAYS AND NOW IS MUCH WORSE. NISSAN NORTH AMERICA GAVE CLAIM NUMBER, BUT WILL NOT PROVIDE ASSISTANCE. I READ ONLINE THIS IS LIKELY A MANUFACTURER DEFECT AND SHOULD BE A FULL RECALL. LOCAL NISSAN DEALER CLAIMS THEY ARE NOT AWARE AND TOLD ME I WOULD BE REQUIRED TO PAY $400 OR MORE TO FIX. CAR RECENTLY WENT OUT OF WARRANTY AT 36K AND ISSUE WAS KNOWN PRIOR TO EXPIRATION AND REPORTED. NISSAN DEALERS ARE INDEPENDENT AND OBVIOUSLY NOT HELD TO A CORPORATE SERVICE STANDARD, OR THEY WOULD OF FIXED IT BY NOW. I HAVE READ THAT THIS ISSUE HAS LED TO VARIOUS CRASHED WITH THE SAME MAKE/MODEL AND YEAR OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473639September 3, 2012
SUSPENSION, STEERING
VEHICLE HAS AN INCREASINGLY LOUD CLUNKING NOISE EMANATING FROM FRONT SUSPENSION WHEN TURN IS MADE OR SMALL BUMP/HOLE IS MOVED OVER. SOUNDS AS IF THERE IS METAL ON METAL AND LOSE COMPONENTS IN THE SUSPENSION. THIS NOISE IS NOT APPARENT AT HIGHER SPEEDS AND ONLY IS AUDIBLE WHEN GOING OVER A BUMP/POT HOLE. ADDITIONALLY, WHEN VEHICLE TURNS, THERE IS A NOTICEABLE 'KLUNK' IN THE STEERING ASSEMBLY THAT IS OFTEN EXACERBATED WHEN GOING OVER A BUMP IN THE ROAD. STEERING FEELS LOSE WHEN THIS HAPPENS AS IF JOINT IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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