Nissan Versa Complaints

3,327 consumer complaints on file.

#10533492August 4, 2013
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
HATCHBACK LATCH, AN ELECTRICAL COMPONENT, FAILED TO OPERATE. REPLACED SWITCH BUT ACCORDING TO MANY TECHNICIANS, PROBLEM IS MORE INVOLVED. NISSAN FAILS TO ACKNOWLEDGE PROBLEM ENDEMIC (PER ON LINE COMPLAINTS) THAT PART IS DEFECTIVE. HATCHBACK NEEDS TO BE ACCESSED IN EVENT OF EMERGENCY. CANNOT REMOVE SPARE TIRE, JACK, ETC. WITHOUT OPENING HATCHBACK. VEHICLE WAS NOT IN AN ACCIDENT AND HATCHBACK MECHANISM SIMPLY FAILED. ONCE AGAIN, NISSAN FAILED TO PROVIDE ANY INFORMATION OR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532856July 31, 2013
SUSPENSION
AT FIRST I WAS HEARING "BUMP" NOISES THAT SOUNDED LIKE A SWAY BAR ISSUE FOR A COUPLE DAYS. THEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A BRANCH, EXCEPT THERE WAS NOTHING IN THE ROAD BEFORE - OR AFTER. I DROVE ABOUT 100 MILES HOME ON THE HIGHWAY, STILL THINKING IT WAS RELATED TO THE SWAY BAR. AFTER ABOUT 10 MILES ON THE BACKROADS, IT SOUNDED LIKE I SHED A METAL PART. UPON RETRIEVING THE PART FROM THE ROAD, IT WAS ABOUT A SEMICIRCULAR PIECE OF THE FRONT DRIVER SIDE COIL SPRING THAT BROKE FREE. ALL UNIDENTIFIED NOISES ARE NOW GONE, AND DEALER FOUND NOTHING WRONG WITH SWAY BAR (AFTER $88 DIAGNOSTIC FEE). DEALER QUOTES $565 FOR REPAIR, EXCEPT THEY CAN'T DO THE REPAIR EVEN IF I WANTED THEM TO. ACCORDING TO THE DEALER, IT IS A NISSAN EXCLUSIVE PART, EXCEPT NISSAN IS NOT CURRENTLY MAKING THE PART AND IT IS ON "NATIONAL NISSAN BACK ORDER". THE DEALER ADVISES THAT "I AM CURRENTLY PAYING MONTHLY FOR A CAR I CANNOT DRIVE, AND CANNOT REPAIR WITHOUT USING JUNKYARD PARTS THAT IN ALL LIKELY-HOOD WILL ALSO FAIL AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532859July 31, 2013
SUSPENSION
AT FIRST I WAS HEARING "BUMP" NOISES THAT SOUNDED LIKE A SWAY BAR ISSUE FOR A COUPLE DAYS. THEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A BRANCH, EXCEPT THERE WAS NOTHING IN THE ROAD BEFORE - OR AFTER. I DROVE ABOUT 100 MILES HOME ON THE HIGHWAY, STILL THINKING IT WAS RELATED TO THE SWAY BAR. AFTER ABOUT 10 MILES ON THE BACKROADS, IT SOUNDED LIKE I SHED A METAL PART. UPON RETRIEVING THE PART FROM THE ROAD, IT WAS ABOUT A SEMICIRCULAR PIECE OF THE FRONT DRIVER SIDE COIL SPRING THAT BROKE FREE. ALL UNIDENTIFIED NOISES ARE NOW GONE, AND DEALER FOUND NOTHING WRONG WITH SWAY BAR (AFTER $88 DIAGNOSTIC FEE). DEALER QUOTES $565 FOR REPAIR, EXCEPT THEY CAN'T DO THE REPAIR EVEN IF I WANTED THEM TO. ACCORDING TO THE DEALER, IT IS A NISSAN EXCLUSIVE PART, EXCEPT NISSAN IS NOT CURRENTLY MAKING THE PART AND IT IS ON "NATIONAL NISSAN BACK ORDER". THE DEALER ADVISES THAT "I AM CURRENTLY PAYING MONTHLY FOR A CAR I CANNOT DRIVE, AND CANNOT REPAIR WITHOUT USING JUNKYARD PARTS THAT IN ALL LIKELY-HOOD WILL ALSO FAIL AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532913July 31, 2013
SUSPENSION
BOTH FRONT SUSPENSION COILS BROKE. I HEARD, THEN SAW SOMETHING DROP OFF MY CAR. I WENT BACK FOR THE PART AND DROVE TO THE DEALERSHIP. IT WAS PART OF A SUSPENSION COIL. THEY PUT IT UP ON THE RACKS AND FOUND THAT BOTH FRONT COILS WERE BROKEN. THEY SAID THEY HAVE NEVER SEEN THIS ON ANY CAR BEFORE. IT SEEMS TO ME THERE HAS TO BE A DEFECT EITHER IN THE METAL USED TO MAKE THE COIL OR IN THE DESIGN. THE DEALERSHIP SAID THERE IS NO RECALL ISSUED FROM NISSAN ON THIS, BUT I WONDER IF IT IS SOMETHING THAT SHOULD BE INVESTIGATED IN CASE THERE IS A DEFECT. I WAS LUCKY BUT SOMEONE ELSE MIGHT BE HURT IF THE SUSPENSION IS FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532203July 28, 2013
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE
MUFFLER RUSTED COMPLETELY OFF PAST THE REAR MUFFLER WHERE THE FLANGE MEETS THE EXHAUST PIPE. THIS HAPPENED PREMATURELY FOR THE VEHICLE GIVEN IT'S MILEAGE AND CAN CAUSE A ROAD HAZARD TO OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531971July 26, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. THE CONTACT STATED THAT THERE WAS A CRACK STRETCHING FROM THE DRIVER TO THE PASSENGER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE WINDSHIELD WAS UNDER TOO MUCH STRESS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531876July 25, 2013
SERVICE BRAKES, POWER TRAIN, EXTERIOR LIGHTING
I PUT MY CAR INTO REVERSE AND WAS UNABLE TO DEPRESS THE BRAKE PEDAL AND HAD TO PUT THE CAR IN PARK TO GET IT TO STOP WHILE NEARLY HITTING ANOTHER VEHICLE. THE LOW LIGHTS ALSO HAVE TO AVAILABLE SETTINGS BUT ONE DOESN'T WORK SO IT STAYS THE SAME NO MATTER WHICH ONE YOU PUT IT ON. ALSO WHY WOULD I HAVE AN OIL LEAK AT 35,000 MILES. MY WHOLE TRANSMISSION APPARENTLY NEEDED TO BE CHANGED DUE TO A BROKEN OR MISSING CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531596July 24, 2013
SERVICE BRAKES
I LEFT WORK AT 11:30 PM AND AS I PROCEEDED TO STOP SIGN MY BRAKES FAILED AND NO ABS LIGHTS CAME ON . , I WAS PUSHING ALL THE WAY DOWN I AM LUCKY I MADE IT HOME SAFELY . I WENT TO THE DEALERSHIP AND MY MASTER CYLINDER FAILED . I DID SOME RESEARCH AND OTHER 2013 VERSA HAD THE SAME ISSUES AND THESES CARS WAS ASSEMBLED IN MEXICO WITH THE VIN 3N1 . I JUST CAME BACK FROM A LONG TRIP FROM NEW JERSEY I JUST THANK GOD MY BRAKES DIDN'T FAIL ON THE INTERSTATE I COULD HAVE OF BEEN KILLED . SOMETHING NEEDS BE DONE BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531607July 24, 2013
WHEELS, TIRES
THE TIRE PRESSURE SENSOR SYSTEM IN THE NISSAN VERSA APPEARS TO HAVE A SYSTEMIC FAULT OF CONSTANT LEAKING. I LIVE IN WISCONSIN (SALT IN WINTER) AND I AM NOW FORCED TO REPLACE THE TIRE PRESSURE SENSOR SYSTEM FOR THE SECOND TIME AT A COST OF $180 PER TIRE. IT APPEARS TO WEAR OUT EVERY 2 YEARS, LEADING TO LEAKING OF THE TIRE, CAUSING AN UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526330July 23, 2013
AIR BAGS, SEATS
WHENEVER MY WIFE WHO IS ABOUT 100 POUNDS SITS IN THE FRONT PASSENGER SEAT OF OUR 2013 NISSAN VERSA LS, THE AIRBAG LIGHT GOES ON AND THE AIRBAG SAFETY FEATURE IS TURNED OFF. WE ARE DRIVING A RENTAL FROM THE DEALER NOW, A 2013 NISSAN ROUGE AND IT WORKS JUST FINE. THE DEALER STATES THAT OUR VERSA WORKS AS INTENDED???? EVEN WITH MY WIFE AND MY 4 YEAR OLD IN THE FRONT PASSENGER SEAT, NOW TOTAL OF 132 POUNDS THE AIRBAG LIGHT STILL TURNS ON AND DISENGAGES THE AIRBAG SAFETY FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526334July 23, 2013
SUSPENSION
WHILE PULLING AWAY FROM A PARKED POSITION IN OUR DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE. THE REMAINING LARGER PORTION OF THE SPRING WAS NOW RUBBING AGAINST THE INSIDE WALL OF THE FR TIRE. THE JAGGED EDGE WAS CLOSER TO THE ENGINE SIDE, FORTUNATELY. THE SMALLER BROKEN PIECE WAS ON THE GROUND, SHAPED LIKE A HALF CIRCLE. THERE WAS NO RUST ON EITHER SPRING PIECE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526336July 23, 2013
ENGINE
AT ABOUT 7:10AM ON JULY 18, 2013, I STARTED THE CAR AND A BAD NOISE CAME FROM ENGINE. I POOPED THE HOOD AND LOOKED BUT FOUND NOTHING VISUALLY. I TOOK THE CAR TO THE DEALER THE NEXT MORNING AND THEY HAD TO KEEP IT OVERNIGHT. THREE MASTER MECHANIC'S VERIFIED THE NOISE AND STATED THEY HAVE NEVER HERD THIS BEFORE AND HAD NO CLUE WHAT WAS WRONG. IT SOUNDS AS IF A BALL BEARING IS LOOSE IN THE TOP PART OF THE MOTOR AND BOUNCING AROUND. WHAT IS ODD, IS THAT THE NOISE WILL GO AWAY ONCE THE MOTOR IS WARMED UP. NOW THE DEALER IS SAYING NOTHING IS WRONG!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525921July 20, 2013
ENGINE
MY OIL PLUG CAME OUT DURING A 45 MILE DRIVE HOME. I HAD MY OIL CHANGED IN FEB. AND IN JUNE IT FELL OUT DURING THE DRIVE. MY ENGINE STARTED KNOCKING AND ALMOST BLEW UP. IT WAS SMOKING UPON THE STOP TO LOOK AT IT. I PUT 4 QUARTS OF OIL IN IT AND IT CAME OUT IN A MATTER OF SECONDS. I HAD THE OIL PLUG REPLACED AND PUT 5 QUARTS OF OIL IN AND IT HAS BEEN FINE SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525633July 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT FLAMES WERE SEEN FROM UNDER THE HOOD AREA WHILE DRIVING AN UNKNOWN SPEED. THE CONTACT WAS NOT PRESENT AT THE TIME OF THE INCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10525068July 16, 2013
ENGINE AND ENGINE COOLING
I PURCHASED THIS CAR USED FROM A DEALERSHIP 11/3/2011, NO PROBLEMS WHATSOEVER, HAD REMAINDER OF REGULAR VEHICLE WARRANTY LEFT ON IT, NO PROBLEMS UNTIL THE OTHER DAY I THOUGHT IT SOUNDED LOUDER THAN NORMAL, SO WHEN I DROVE IT YESTERDAY IT WAS STILL LOUDER AND I LOOKED UNDERNEATH AND THE MUFFLER IS LOOSE AND THE EXHAUST SOUNDS TERRIBLE. THIS IS TERRIBLE FOR A NOT EVEN THREE YEAR OLD CAR WITH LESS THAN 30,000 MILES ON IT!!! I CALLED THE GARAGE WHERE I BOUGHT IT AND THEY SAY IT SHOULD BE COVERED UNDER WARRANTY BUT I HAVE TO TAKE IT OVER FOR THEM TO LOOK AT FIRST TO BE SURE SO IT BETTER BE OR I WILL BE QUITE UPSET IF I HAVE TO FORK OUT MONEY ON A CAR THAT IS LESS THAN THREE YEARS OLD ON SOMETHING WITH THE EXHAUST! MY PREVIOUS CAR WAS A DODGE AND I HAD IT FOR 7 YEARS AND NEVER HAD ANY PROBLEMS WITH MUFFLER OR EXHAUST NEEDING REPLACED IN 7 YEARS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525244July 16, 2013
ENGINE
UPPER PART OF EXHAUST MANIFOLD CRACKED CAUSING CARBON MONOXIDE TO ENTER CABIN ANYTIME BLOWER IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524989July 15, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER READING DOES NOT SEEM TO BE ACCURATE. BASED ON AVG MPG AND ACTUAL FUEL USAGE, CAR APPEARS TO BE READING 2 X'S ACTUAL POSSIBLE USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524809July 15, 2013
SUSPENSION
WHILE PULLING OUT OF MY DRIVEWAY THE OTHER DAY, I HEARD A VERY LOUD "METAL ON METAL" SOUND COMING FROM THE FRONT OF MY CAR, FOLLOWED BY A NOTICEABLE LOWERING OF THE FRONT OF THE VEHICLE. I GOT OUT OF THE CAR AND FOUND A PIECE OF METAL ON THE DRIVEWAY IN THE SHAPE OF SEMI-CIRCLE AND SNAPPED ON ONE END. AFTERWARDS I NOTICED THE CAR WOULD BOTTOM OUT ON ENTERING/EXITING DRIVEWAYS AND TAKING MINOR ROAD IMPERFECTIONS AND POTHOLES VERY HARD. WENT TO MY MECHANIC, SHOWED HIM THE PIECE OF METAL I FOUND AND EXPLAINED WHAT HAD BEEN HAPPENING SINCE THEN, AND HE SAID YOUR SPRING COIL BROKE. UPON READING ALL THE SUSPENSION COMPLAINTS FOR THE VERSA FOR SIMILAR MODEL YEARS, THIS HAS TO BE EITHER A DEFECTIVE PART OR DESIGN ON NISSAN'S PART. I HAVE NEVER HAD A CAR THAT EXPERIENCED A BROKEN SPRING COIL. I WOULD NOT EXPECT A CAR SLIGHTLY OVER 5 YEARS OLD TO HAVE THIS HAPPEN. DOES NISSAN INTEND ON ADDRESSING THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524678July 13, 2013
ENGINE, ELECTRICAL SYSTEM
THE SERVICE ENGINE LIGHT BEGAN TO GO ON AND OFF AS WELL AS A KNOCKING SOUND HAD DEVELOPED. WE HAD OUR SON, WHO HAD ATTENDED SCHOOL TO BECOME A MECHANIC, CHECKED IT LOOKING AT THE OIL LEVEL. THE OIL WAS ABOUT A QUART LOW AND HE ADVISED US TO TAKE IT TO CARMAX WHERE WE HAD PURCHASED THE CAR. AFTER TWO DIAGNOSTIC TESTS AND AN OIL CHANGE AT $140.00, MY HUSBAND WAS TOLD THAT IT NEEDED A NEW ENGINE. IT IS BURNING OIL AND IS BEING EMITTED OUT THE EXHAUST AND HAS EXCESSIVE ENGINE BLOW BY. WE HAVE BEEN ADVISED BY MAXCARE, CARMAX'S WARRANTY COMPANY, THAT IN ORDER TO PROPERLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT IS COVERED BY WARRANTY WE HAVE TO PAY ANOTHER $400.00 TO HAVE THE ENGINE TORN DOWN WITH NO GUARANTEE REPAIRS WILL BE COVERED BY THE WARRANTY THE ANOTHER $400.00 TO PUT IT BACK TOGETHER IF IT IS NOT FIXED. ALSO, AT LEAST 3 TIMES WHEN THE SERVICE ENGINE LIGHT BEGAN TO TURN ON AND OFF THE VERSA STALLED WHILE IN HEAVY TRAFFIC. WE ALSO COMPLAINED TO CARMAX THAT THE CHECK TIRES INDICATOR LIGHT WOULD GO ON AND OFF CAUSING US TO CONSTANTLY STOP TO CHECK THE PRESSURE AND OFTEN IT WAS OK. CARMAX OFFERED TO RUN ANOTHER DIAGNOSTIC TEST FOR MORE MONEY TO TRY TO FIND OUT WHAT THE PROBLEM WAS. BOTH PROBLEMS COULD CAUSE SERIOUS DAMAGE IN THE FUTURE AND IT SEEMS THE ONLY WAY TO GET IT REPAIRED IS TO PAY OUT OF OUR POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524296July 11, 2013
SUSPENSION
I DROVE MY CAR TO WORK FINE THAT MORNING. LEAVING WORK I HEARD STRANGE CLUNKS WHILE IN THE PARKING LOT. LOOKED THE CAR OVER BUT DIDN'T NOTICE ANYTHING. CONTINUED TO DRIVE CAR ON MY USUAL ROUTE. I WENT OVER A BRIDGE AND MY CAR BOUNCED TERRIBLY. I MADE IT HOME AND MY BOYFRIEND FOUND MY DRIVER SIDE COIL SPRING BUSTED. WAS STILL ABLE TO CAREFULLY DRIVE IT TO MY MECHANIC AND HE FOUND THAT THE PASSENGER SIDE SPRING BROKE TOO. READING ONLINE I SEE MANY COMPLAINTS ON THIS HAPPENING. THERE SHOULD BE NO REASON THEY SHOULD BREAK ON SUCH A NEW CAR. THEY ARE DEFECTIVE AND HAZARDOUS. I FEEL VERY LUCKY MINE BROKE THE WAY THEY DID AND NOT PUNCTURE MY TIRE OR LOCK MY STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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