Nissan Versa Complaints
3,327 consumer complaints on file.
- #10777986September 28, 2015SUSPENSION
THE FRONT COIL SPRING SUDDENLY BROKE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778002September 28, 2015SUSPENSION
NOT SURE OF EXACT TIMING (APPROX APRIL 2015) WHEN I BROUGHT MY CAR IN FOR A REGULAR SERVICE APPOINTMENT, I WAS TOLD THAT WHEN THEY PUT THE CAR ON THE LIFT, ONE COIL SPRING FELL OFF IN TWO PIECES - I WAS SO FORTUNATE THAT THIS HAPPENED AT THE DEALERSHIP AND NOT ON THE ROAD! I WAS TOLD THAT IF IT HAD HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN DISASTROUS. I REPLACED BOTH SPRINGS AT THAT TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765094September 18, 2015SERVICE BRAKES
TL* THE CONTACT OWNED A 2014 NISSAN VERSA. WHILE DRIVING 25 MPH, THE BRAKES FAILED AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. AS A RESULT, THE VEHICLE IN THE REAR CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE FOR THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 12/05/16 *BF *CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763820September 15, 2015SUSPENSION
THANKFULLY I HAVE NOT HAD AN ACCIDENT YET. HOWEVER I AM VERY CONCERNED THAT BOTH FRONT COIL SPRINGS ARE MISSING A CHUNK FROM THE SPRING. THIS WAS DISCOVERED WHEN I HAD MY CAR IN THE SHOP FOR ANOTHER ISSUE ON 6.12.15. I WAS INFORMED AT THIS TIME THAT WITH THE CHUNKS MISSING THIS COULD CAUSE MAJOR ISSUES IF EITHER OF THEM POP OUT OF THEIR BASE. I HAD MY CAR IN FOR AN OIL CHANGE (AT A NEIGHBOR'S WHO IS A MECHANIC) YESTERDAY, 9.14.15. I INFORMED HIM OF WHAT HIS REFERRAL GUY SAID TO ME BACK IN JUNE, AND AFTER LOOKING AT MY CAR HE SHOWED ME EXACTLY WHAT THE GUY WAS TALKING ABOUT. HE TOLD ME THIS WAS CONCERNING, SEEING AS MY CAR ONLY HAS 77,000 MILES ON IT. MY REAR SUSPENSION IS ACTING UP TOO, WHICH MAY OR MAY NOT BE ASSOCIATED WITH THIS. I WENT TO THIS SITE & NOTICED IRONICALLY THAT THE FRONT COIL SPRING ISSUES ARE UNDER INVESTIGATION AT THIS POINT. I AM TRYING TO MAKE A COMPLAINT CONSIDERING I HAVE ONE OF THESE CARS, WHICH IN MY MIND IS NO LONGER SAFE TO DRIVE. I FEAR, AS OTHERS HAVE HAD HAPPEN ON HERE, THAT AN ACCIDENT MAY OCCUR, WITH INJURIES TO MYSELF, ANYONE ELSE IN THE CAR WITH ME, OR OTHER PASSENGERS ON THE ROAD. I AM TRYING TO BE PROACTIVE ON THIS, & AM HOPING SOMETHING WILL BE DONE TO PREVENT ANY TYPE OF ACCIDENT TO OCCUR AGAIN. NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS & FIX THESE IMMEDIATELY AT THEIR COST. THEY SHOULD'VE NEVER PUT FAULTY PARTS ON THEIR CARS TO BEGIN WITH. THESE ARE PEOPLE'S LIVES POSSIBLY AT RISK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763455September 14, 2015SUSPENSION
WHEN DRIVING DOWN THE EXPRESSWAY I WENT OVER A BUMP IN THE ROAD AND THE DRIVER'S SIDE REAR COIL SPRING BROKE. APPROXIMATELY THE FIRST 1/2 TO 3/4 OF A ROTATION OF THE BOTTOM PART OF THE COIL SPRING BROKE OFF AND WAS SITTING LOOSE IN THE COIL SPRING POCKET ON THE REAR AXLE. THIS FAILURE APPEARS TO BE THE EXACT SAME AS THE PASSENGERS FRONT COIL SPRING WHEN IT FAILED BACK IN APPROX. JUNE 2015 WHICH I ALREADY REPORT (REFERENCE # 10726251). I HAVE SAVED ALL OF THE OLD SPRINGS (BROKEN AND NON BROKEN) WHEN I MADE THE REPAIRS WITH NEW PART SETS THAT I PURCHASED FROM NISSAN DEALER IN GRAND BLANC, MI.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763487September 14, 2015POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. THE CONTACT STATED THAT THE GEARS SLIPPED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V507000 (SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE CONTACT MENTIONED THAT THE RECALL REMEDY REPAIR WAS SCHEDULE FOR MID OCTOBER OF 2015. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763356September 13, 2015STRUCTURE:BODY
I WAS SLOWLY PARALLEL PARKING AND BACKING UP TOWARDS THE SIDEWALK. THEN, I WANTED TO MOVE MY FOOT FROM THE GAS TO THE BRAKE IN ORDER TO CUT THE WHEEL. BUT, I CONTINUED TO BACK UP. BEFORE I COULD EVEN THINK ABOUT WHY THIS WAS HAPPENING MY CAR HIT THE TREE AT THE EDGE OF THE SIDEWALK. AT FIRST, I CHALKED IT UP TO . . . A STRANGE/UNCHARACTERISTIC POOR PHYSICAL REACTION ON MY PART. HOWEVER, I HAVE ALWAYS FELT LIKE IT WAS A VERY STRANGE EVENT AND AT THE TIME THERE WAS A RISE OF PANIC AS I REALIZED MY FOOT WAS NOT GOING OVER TO THE BRAKE. SINCE IT HAPPENED SO QUICKLY I COULD NEVER TEASE OUT EXACTLY WHAT HAPPENED BUT I HAVE FELT AS THOUGH MY FOOT WERE STUCK THERE ON THE ACCELERATOR. THE IMPACT WITH THE TREE LOOSENED IT. (I THINK). NOW, I SEE RECALLS FOR OTHER NISSANS. THE VERY NIGHT OF THE ACCIDENT I ACTUALLY GOOGLED THE NISSAN GAS PEDAL . . . I WENT RIGHT TO MY VIN # AND CHECKED BUT MY NISSAN VERSA 2012 WAS NOT ONE OF THEM. HOWEVER, I SAW THAT LAST YEAR OTHER MODELS (2013+) DID HAVE PROBLEMS. I STILL HAD A WEIRD FEELING ABOUT IT EVEN THOUGH MY VERSION WAS NOT BEING INVESTIGATED. AND LAST WEEK WHEN I SAW THAT ON THE NEWS THAT 2012S WERE NOW ALSO BEING RECALLED I WENT BACK TO LOOK UP MY VIN # AND STILL NO MATCH. I THINK IT IS JUST WEIRD. AND, THE WHOLE THING HAPPENED IN 1 SEC. AND OVER A SPAN OF MAYBE 3? FEET . . . SO IT IS REALLY HARD FOR ME TO DECIDE EXACTLY WHAT WAS GOING ON. MY HEAD WAS TURNED BACKWARDS AND I WAS LOOKING AT THE TREE SO I CAN'T HONESTLY SAY I LOOKED DOWN AND SAW MY FOOT WAS STUCK . . . NOT SURE IF THIS IS HELPFUL OR NOT BUT I THOUGHT I'D SUBMIT THIS EVEN THOUGH I AM NOT SURE AND LET YOU ALL SEE WHAT YOU THINK GIVEN OTHER'S COMPLAINTS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762845September 10, 2015SUSPENSION
I WAS PULLING OUT OF THE DRIVEWAY AND HEARD A LOUD SCRATCHING NOISE AND THEN MY TIRE WENT FLAT. CUT THE INSIDE OF THE TIRE. 2 WEEKS LATER WENT TO MY MECHANIC FOR SOMETHING ELSE AND HE SAID THE REAR SPRING WAS BROKE AND SO WAS THE OTHER FRONT. GRATEFUL THAT NOTHING HAPPENED WHILE DRIVING AT HIGHER SPEED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762665September 9, 2015SUSPENSION
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANG COMING FROM THE VEHICLE. THE VEHICLE BEGAN TO WOBBLE AND THERE WAS A RUBBING SOUND THAT WAS HEARD WHEN MAKING LEFT AND RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500. THE CONSUMER STATED THE NISSAN OFFERED TO REPLACE BOTH FRONT SPRINGS AT NO CHARGE AND REIMBURSE THE AMOUNT FOR WHAT WAS ALREADY REPAIRED. UPDATED 2/1/2016*JS *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762063September 8, 2015SUSPENSION
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. WHILE DRIVING 10 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM AND AXLE FRACTURED. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 61,800. MA 10/29/2015 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762120September 8, 2015SUSPENSION
AS I WAS DRIVING, SUDDENLY MY TIRE BLEW. THERE WAS A LOAD NOISE. I HAD TO PULL OVER RIGHT AWAY. WHEN WE TOOK THE TIRE OFF THERE WAS A GASH SURROUNDING THE ENTIRE TIRE. WHEN I WENT TO GET NEW TIRES, I WAS TOLD THAT THE SPRING WAS BROKEN AND THAT IT WAS THE CAUSE OF MY TIRE BLOWING. THEY SAID IT WAS VERY UNUSUAL FOR A SPRING AND STRUT TO HAVE TO BE REPLACED WITH MY CAR BEING NOT THAT OLD WITH NOT THAT MANY MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762138September 8, 2015STRUCTURE:BODY, AIR BAGS, UNKNOWN OR OTHER
I WAS DRIVING IN A LEFT TURNING LANE SLOWING DOWN WHEN ALL OF A SUDDEN I HEARD A VOICE ASKING IF I WERE OK? I CAME TO AND NOTICED THE AIR BAGS WERE DEPLOYED AND MY VERSA 'S HOOD WAS SMASHED, ALONG WITH THE FRONT SIDES. THE CAR IN FRONT OF ME HAD A SMALL DENT ON THE REAR BUMPER. APPARENTLY I HIT THE VEHICLE IN FRONT OF ME. I AM STILL IN SHOCK. I WEAR A SIZE 14 SHOE. I BELIEVE MY FOOT CAME OFF THE BRAKE AND HIT THE ACCELERATOR. MY INSURANCE COMPANY TOTALED MY VEHICLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761982September 7, 2015UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STRUCTURE:BODY
I OPENED MY DRIVERS DOOR, THE HANDLE CAME COMPLETELY OFF. THE DRIVERS DOOR WILL NOT OPEN FROM INSIDE EITHER. IT SOUNDS LIKE IT STILL WORKS BUT NOTHING HAPPENS WHEN YOU TRY TO OPEN IT FROM THE INSIDE. THE KEY WILL NOT OPEN IT, NO OUTSIDE DOOR HANDLE, POSSIBLE INTERIOR PLASTIC\ELECTRICAL COMPONENTS BROKEN. VEHICLE STILL RUNS AND DRIVES FINE. POWERTRAIN IS INTACT. INTERIOR IS FALLING APART DUE TO CHEAP CONSTRUCTION. LOOKED ONLINE TO THE NISSAN FORUM BOARD AND SAW MANY OTHER PEOPLE WITH SAME PROBLEM WITH DOOR HANDLES BREAKING FOR NO APPARENT REASON. CAR IS ONLY EQUIPPED WITH ONE KEY ENTRY ON DRIVERS SIDE ONLY. KEYFOB AND SECURITY SYSTEM STARTING TO BREAK DOWN. WENT TO NISSAN DEALERSHIP IN STEVEN POINT WI AND THEY WILL ONLY FIX IF I HAVE MONEY TO REPAIR. FORD DEALERSHIP IN WISCONSIN RAPIDS WHERE I BOUGHT THE CAR SAID THAT THE WARRANTY DOES NOT COVER THIS. REPAIR COULD COST ME OVER $700+.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761761September 5, 2015SUSPENSION, STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS ON MY WAY TO WORK ONE MORNING AT 430AM I WAS ON THE INTERSTATE. I FELT A PULL IN MY STEERING WHEEL AND HEARD A BIG POPPING NOISE AND PULLED OVER TO CHECK ON IT AND EVERYTHING TO ME AT THAT TIME LOOKED OK. I KEEP DRIVING 5 MORE MINS OR SO AND I HEARD THE NOISE AGAIN AND AT THAT TIME MY PASSENGER TIRE WAS FLAT, I HAD TO CALL A TOW TRUCK WHICH COSTED ME 160$. I THOUGHT IT WAS JUST A REGULAR TIRE BLOW OUT TILL MY I TAKE IT TO GET FIXED AND MY SUSPENSION HAD BUSTED. I HAD TO REPLACE THE FRONT BUMPER (GET IT PAINTED EXTRA 135$), PASSENGER SIDE FENDER WINDSHIELD WIPER BOX,PASSENGER FENDER WELL, ABS SENOR CABLE, GET THE SUSPENSION FIXED AND THE PLASTIC PIECE THAT GOES ALONG UNDER THE DOORS.(THE LONG PIECE ALONG THE BOTTOM) A TOTAL OF 670$ OUT OF MY POCKET
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761725September 4, 2015SUSPENSION
PULLING OUT OF PARKING LOT AFTER WORK AND HEARD A LOUD CLUNK FROM FRONT OF CAR. RIGHT SIDE OF CARE WAS SITTING LOWER THEN LEFT SIDE, MECHANIC SAID SPRING BROKE. SAME THING HAPPENED 2 WEEKS AGO TO OTHER SIDE OF CAR AND HAD THAT FRONT SPRING AND STRUT REPLACED AND CAR ALIGNED. IF THIS IS HAPPENING FREQUENTLY, WHY NO RECALL. WILL HAVE THE REAR COIL SPRINGS CHECKED WHEN I GET THE CAR INSPECTED BUT AFTER THESE 2 REPAIR BILLS AND OF COURSE MY WARRANTLY HAD RUN OUT AND I DID NOT EXTEND. WHO WOULD THINK THAT A CARE I BOUGHT NEW, WELL MAINTAINED AND WITH ONLY 22000 MILES WOULD HAVE THIS HAPPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761743September 4, 2015SERVICE BRAKES
FOOT CAUGHT BETWEEN PEDALS CAR WOULD NOT BRAKE OR STOP
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10760607September 1, 2015SUSPENSION
(POSTING COMPLAINT FOR MY MOM) SHE WAS DRIVING ALONG THE ROAD AT ABOUT A FAIRLY LOW RATE OF SPEED (25ISH) WHEN SHE HEARD A LOUD BANG FROM THE FRONT END. SHE CONTINUED TO DRIVE HOME WHERE I DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD BROKEN AND DISLODGED ITSELF FROM THE STRUT PLATE. I WILL BE CONTACTING NISSAN ABOUT THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10760378August 31, 2015SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10759890August 28, 2015SUSPENSION
REPAIR TECH FOUND ON INSPECTION THAT RIGHT FRONT SPRING COIL WAS BROKEN. DISCOVERED THAT THIS WAS A PROBLEM WITH 2008-2010 NISSAN VERSA MODEL AND WAS UNDER INVESTIGATION FOR RECALL DUE TO OTHER INCIDENTS WHERE DAMAGE TO OTHER PARTS OF VEHICLE HAVE OCCURRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10759852August 27, 2015SERVICE BRAKES
WHEN SLOWING TO STOP FOR A RED LIGHT, THE BRAKES LOST PRESSURE AND WENT TO THE FLOOR. THE VEHICLE STRUCK THE CAR IN FRONT OF IT, CAUSING THAT CAR TO HIT THE CAR IN FRONT OF IT. THE SPEED IS ESTIMATED AT 30 MPH, THE ROAD BEING TRAVELED HAD A SPEED LIMIT OF 55 MPH AND THE DRIVER WAS STOPPING FOR A RED LIGHT. THIS WAS NOT THE FIRST TIME, BUT I DON'T HAVE DATES AND DETAILS FOR PREVIOUS ACCOUNTS. THERE WERE AT LEAST 3 COMPLAINTS IN PERSON AT THE DEALER, INCLUDING ONE ON THE DAY OF THE ACCIDENT. ALL COMPLAINTS WERE DISMISSED WITHOUT THE CAR BEING INSPECTED. WE WERE TOLD THE CAR JUST HAD THEIR CERTIFIED PREOWNED INSPECTION AND/OR WE NEEDED TO GET USED TO DRIVING A NEW CAR. THIS VEHICLE WAS PURCHASED ON JULY 4, 2015 WITH 1700 MILES ON IT.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0