Nissan Sentra Complaints (2017)

231 consumer complaints on file.

#11597855July 1, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I took my car into the dealership for a recall repair and the following day, I started having situations where the I push the pedal down and the car would not initially move but then would "catch" and begin driving again. What is happening now however is that while I am driving, the car appears to shut off (headlights turn off and all of the lights come on the dash) and then all of the lights on the dash go off, headlights turn back on, and then the car "restarts" and continues to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595850June 22, 2024
UNKNOWN OR OTHER
I traveled from Texas to Kentucky last year and the transmission went out 4 hours before reaching my destination. My warranty replaced the transmission. Last month I traveled from Kentucky to Texas and again the transmission went out and this time fluid was spilled everywhere 6 hours from reaching my destination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592567June 5, 2024
STEERING, VEHICLE SPEED CONTROL, ENGINE
My 2017 Nissan Sentra S has a very serious problem whenever my RPM reach 3.5 to 4.It starts jerking and I can't accelerate anymore,in one occasion after the jerking stop I couldn't drive no more than 5 miles per hour.i have checked for any visible issues but none. No warning lights come on, I carry a scanner with me OBD2 but it doesn't have any codes. I have gone online to find a solution but I'm coming across hundreds of people with the same issue but no solution.i called the dealer and I was told that since the car is salvaged there is nothing they can do The car still jerking I just to keep it under or at 3rpm but I can never get on the freeway due to this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589286May 17, 2024
ENGINE
The contact owns a 2017 Nissan Sentra. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the instrument panel was displayed properly; however, the vehicle failed to start. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact was instructed by the mechanic to replace the key fob battery, but the failure persisted. The dealer was contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 139,401.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588783May 14, 2024
STRUCTURE:BODY
Car was T-bone only the two doors passenger already fixed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11580572April 2, 2024
UNKNOWN OR OTHER
My CVT transmission is going out, causing my car to struggle to accelerate. This could potentially cause a safety issue if the car just dies randomly or the transmission does blow and I get hit on a busy road or something. Yes the vehicles been inspected by a couple different shops and both said I need a new transmission which is about $5-6k and I’m a single mother of 2 kids (3 y/o and 3 m/o) and have no reliable transportation as of right now so I can’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576111March 7, 2024
POWER TRAIN
Vehicle lost power and down shifted to first gear and got stuck in it while going 60mph and with traffic all around and behind me. Will not drive or shift out of first gear and transmission must be replaced now. No warning lights ever came on, no warning of it happening, it just slipped down into first and stalled there, wouldn’t go when pressing the gas peddle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573994February 26, 2024
STRUCTURE:BODY
Left side door trim keeps popping off Replaced driver front door handle, on 25 march 21 Same type defect reported for passenger side on 13 December 23 Local dealer refused and charge $520.41 estimated. Called Nissan headquarters in Tennessee on 18 December 23. Many calls to Nissan headquarters latest call on 24 January 24 received claim no. [XXX] . Nissan insists is warranty expired. I said it is not a warranty issue, it is a defect issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573833February 25, 2024
STRUCTURE:BODY
we have 2 models of this car in the family, both vehicles the drivers door handle is coming off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573698February 23, 2024
POWER TRAIN
My transmission went out and is set to be fixed by Nissan at my cost! No warning....just was driving my daughter home from girl scouts and the transmission went out going 35mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572601February 18, 2024
FUEL/PROPULSION SYSTEM
Complaint Information Business Name Conicelli Nissan Person to whom you spoke Gary Rymarowicz Business Address 1200 Ridge Pike Conshohocken, PA 19428 USA Map It Business Phone Number (610) 825-4200 Product or Service Purchased Fuel Pump Date Purchased [XXX] Purchase Price $1078.61 Form of Payment Credit Card Complaint Summary Attached is the documentation proving that I should not have been charged for replacing the recalled part (Fuel Pump) for "PREMATURE FAILURE" on my car. Further, while my 2017 Nissan Sentra was under warranty I had the car serviced by Nissan 309 and then Conicelli Nissan. I informed the Nissan dealers that the car was not running as smoothly as it should and asked them to check for issue(s) with the fuel filter/fuel system. They acted like they had never heard of a problem with the fuel SYSTEM/PUMP and did not check my car for the fuel system issues requested. Instead they told to use Premium Fuel when I noticed the issue. When the car failed to start Conicelli Nissan finally tested the fuel system they said the Fuel Pump needed to be replaced. and I would have to pay, even though there were known problems and Recalls for Nissan Sentra Fuel Pumps for over 20 years!!! The documentation proves that there have problems with Nissan Sentra FUEL PUMP PREMATURE FAILURES for 21 Years including 2017. The Recall Notice states : "If the Fuel Pump fails, the vehicle may stall without warning, increasing the risk of a CRASH" If you need any other documentation let me know. [XXX] [XXX] [XXX] What would you like the business to do to resolve your complaint? Since there were Nissan Sentra Fuel Pumps problems for over 20 years, and they denied there were any issues with Nissan Sentra Fuel Pumps while the car was under Warranty and Recall, full credit for the fuel pump replacement $1,078.61 is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572622February 18, 2024
POWER TRAIN
We have been having issues with our 2017 nissan sentra pretty much since we bought it. it shakes ,shutters etc during exceleration. we asked if it needed a tune up and were told manufacture recommendation was for 124,000 miles. So it didn't seem to be the problem. we continued routine maintenance. On Sat 2/17/2024 the car wouldn;t "go" while we were on our way to work. It didn't want to excelerate etc. It struggled the entire way. We pulled off and parked. turned off the engine and gave it a few minutes. We were abler to reach our destination there after, but for safety decided to have towed home. This was covered by our car insurance. However after talking to a family member ,who works for DEALERSHIP, they suggested looking into Recalls. We have not been able to find one that relates to the CVT problem that we are having. We are currently looking into whether or not we are covered by the dealership we purchased it from, since it doesn't look like Nissan will cover it since it's passed the warranty set by them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568529January 29, 2024
UNKNOWN OR OTHER
My mechanic informed me in 2022 that my transmission was going out on my 2017 Nissan Sentra. I took it to Hawk Nissan in St Charles, IL for a 2nd opinion and they informed me that my transmission was not going out. Fast forward to [XXX] after the check engine light came on now all of a sudden I need a cvt transmission for about $6,000. I contacted Nissan as I did in 2022 and now they tell me because the car is way out of the mileage time frame there is nothing they can do. The amount of the transmission is the same as my pay off amount. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566667January 20, 2024
POWER TRAIN
2017 Nissan Sentra. Car has been taken care of since bought brand new. Oil changes every 3000, to 4000 miles transmission fluid change at 40,000 now the car is surging on highway. We can’t go over 40 mph on 65 mph highway. My be son and wife are in car and we have to pull over on side of highway with vehicles like tractor trailers pass us at 70 mph. The car has been inspected multiple times by Nissan dealership. They said there isn’t anything wrong. No lights in dash on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565062January 12, 2024
ENGINE
The contact owns a 2017 Nissan Sentra. The contact stated while driving approximately 55 MPH coming off the highway and coming to a complete stop at a traffic light, the vehicle was shifted into park to adjust the clock. After shifting to drive and attempting to accelerate, the vehicle lost motive power and failed to accelerate above 35 MPH. The contact stated that the check engine and traction control light warning lights were illuminated. The vehicle was not taken to the dealer. However, the contact stated that the fuel pump and accelerator pedal sensor were previously replaced, but the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,087.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561413December 21, 2023
EXTERIOR LIGHTING
Low beam headlight failed. It is available for inspection. Drove car with only one low beam headlight. Not safe. Yes. Confirmed by independent service center. Had independent mechanic perform a pre-purchase inspection. They advised that my passenger side low beam headlight was out but they they would not be able to repair it quickly because it required removing the front bumper and removing the headlight assembly. Manufacturer, police, insurance not involved. Warning message stated that there was a headlight system error. Here's what I want you to consider. My mechanic advised that the list price for the headlight assembly is $1,100 and the labor to put the headlight in was $300. They said that there is no access to the low beam LED headlight bulb. The assembly had to be replaced. I could afford to pay $1,400 to replace a light bulb, but many people could not afford it and would do without. I only paid $6,500 for this car with 130,000 miles on it. My suggestion is that auto manufacturers should be required to design headlights so that they can be economically maintained. I was able to find an assembly for $342 and install it myself. Not everyone would be able to do that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559698December 12, 2023
ENGINE, POWER TRAIN
The CVT seems to shudder uncontrollably when accelerating from zero and also when driving at 60mph on the interstate. The RPMs fluctuate erratically and spontaneously when traveling at 60mph or higher. Yes, the car can be inspected upon request-it does the shuddering every time it accelerates from zero. My safety and the passengers safety is at risk if the car were to stop functioning while driving on interstate. Yes, the problem has been reproduced by a local service center. No, the problem has not been inspected by the manufacturer, police, or insurance representative. Would like to have the car inspected by the above if it were at no cost to me since it's a Nissan CVT issue. No, warning lamps or messages are on the dash. Problems began to appear in 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556667November 24, 2023
ELECTRICAL SYSTEM
The manufacturer installed anti-theft measures that became broken. Nissan’s “immobilizer” system can not tell the difference between false theft and real theft. I read many people were locked out of their vehicles because the only way to unlock the anti theft system is by paying Nissan. Now I’m unable to drive my car sometimes because it may locked me or my battery dies due to the lightning blinking for hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554450November 9, 2023
STEERING, VEHICLE SPEED CONTROL, ENGINE
Steering wheel went unsteady. All warning lights went off. Speedometer failed. Unable to shut off the engine and unable to detect key while having the key in place. My safety and others are at risk each time this happens due to not been able to have control of the vehicle speed while having unsteady steering wheel and not knowing of the possibility of breaks failing while trying to drive to a safe place. This has happen about 5-8 times this year. Nissan replaced the IPDM and has continue to failed multiple times after. They have not been able to detect the cause. I have records of each time it has happen and one of those times was while driving on highway. My life and others have been at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553607November 4, 2023
AIR BAGS
Car was involved in a pretty substantial accident and not a single airbag deployed!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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