Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11526248June 9, 2023
ENGINE
On May 10, 2023 my 2023 Nissan Rogue with 16,633 miles on it suffered an engine malfunction and completely stalled unexpectedly on an off-ramp of State Route 28. There were no warning lights or indicators that flashed. My car would not restart. If this would have happened minutes if not seconds sooner while I was on the highway, no vehicle behind me would have been able to stop and someone would have been seriously injured. It was later determined the engine completely seized due to metal shavings being that were found in it. The engine was replaced under warranty at a dealership but given the newness of my car and the fact that I drive more miles to work and back than most people, I worry that this could happen to other 2023 Nissan Rogues that have not been driven that much. A cause was never relayed to me as to what happened. I asked for various information from the dealership in regards to diagnostic reports, daily work logs and so on. I received only a 3 page invoice with no listing of specific diagnostics that were completed on my car. I am driving a car that could suffer the same malfunction and the dealership did not seem the least bit concerned about the potentional safety hazard this situation could have created. I was told by the dealership that the new technology had not been fully tested and this was a risk of buying a brand new car. I understand minor issues with a new car but metal shavings in an engine is not minor. I am not sure if the engine is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525677June 6, 2023
ENGINE, FUEL/PROPULSION SYSTEM
When driving in stop and go traffic, the cabin of my Nissan Rogue gets a strong smell of fuel. After driving it, I park in my garage and the entire garage smells like gasoline as well. There is no other source for this smell in my garage. I have taken it to the dealership looking for a gasoline leak and they said it is not leaking, yet I smell gasoline while driving as well as when it is parked inside the garage and outside in parking lots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523990May 26, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Friday, March 24, 2023 AM: Returned to parked Rogue after an 1.25 hr appt and found the cabin reeking of a fuel smell. No fuel leaks under vehicle to explain smell. Smell dissipated some after driving for 10 mins at low speeds with outside air circulation on. Smell fully left cabin while driving at highway speeds for 15 mins with outside air circulation on. Sunday, March 26, 2023 AM: Returned to parked Rogue after 2 hr Church to find cabin filled with a fuel smell. Again, no leaks noted under vehicle. Drive home decreased the smell at highway speeds with outside air circulation on, but this was after the entire family had already become ill from the smell while driving through town at lower speeds. Stopped at parent's house briefly and left engine running; husband had to turn engine off and roll windows down, as the fuel smell entering the cabin became really strong and was making husband and son ill again. Noted the fuel smell emanating from all around the vehicle for several hours after getting home, with the strongest smells coming from the engine area. Monday, March 27, 2023 AM: Brought vehicle back to dealership, 70+ mile drive, to have their service center look at it due to health and safety concerns. No fuel smell detected when entered vehicle before journey, drove down with recirculated air on, and only detected a faint fuel smell coming from the engine compartment upon arrival at service center. Performed a visual inspection, specific fuel & emissions system exam, complete high pressure fuel system test, fuel leak/odor pinpoint diagnostic. No failed or defective components found. They were "unable to verify the customer's concern of fuel odor at this time." Mfg service bulletin found on issue; no repair options yet. Fuel smell now constant, whether parked or driven. Recirculate air only used. Can't open windows without smell entering. Continued concern for health/safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523972May 26, 2023
ENGINE, FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving approximately 30 MPH, the message "Engine Failure, No Power, Service Immediately" was displayed and the vehicle stalled. Moments later, the vehicle restarted, and the vehicle operated normally. The vehicle was taken to the local dealer who diagnosed that the forward distance sensor had failed which caused the vehicle to stall and the sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 4,200. The consumer stated the dealer will not inform her if the part is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522930May 19, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2023 Nissan Rogue. The contact stated that while reversing, the rear-view camera went black. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521997May 15, 2023
UNKNOWN OR OTHER
My daughter and I we leaving Walmart in Mulberry, FL. We has been there a few hours starting at 10:15 am. We got our nails done and then shopped for a little while. When I got in the car I let it run for about 10 minutes and then left. It was not too hot in the car when we left. We drove less than a mile and we stopped at the light in front of the 7-11 turning onto Shepherd Road. We just missed green light so sat for a couple of minutes. We were joking about spending almost 4 hours at the store. All the sudden it sounds like a bomb went off. We had no idea what happened and as I looked the back window blew out. We waited for light and pulled into Walgreens. The car behind me also followed me in. He asked if we were okay. He said all the sudden glass was hitting his hood. He said nothing hit the car and he had never seen anything like it! I called the dealership and they told me it was an emergency and to come straight over. We headed over and now they are saying they have to talk to corporate. They have never seen this before (not according to internet) and it’s probably going to be my issue. https://www.nissanforums.com/threads/nissan-window-exploded.275392/page-2#post-1739123
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521466May 11, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at undisclosed speeds, the odor of fuel was present inside the cabin of the vehicle, causing the contact to become ill. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11521390May 10, 2023
POWER TRAIN, ENGINE
While attempting to accelerate up a hill the vehicle's engine rapidly increased RPM to 3500 and then down to 2000 and back up to 3500 repeatedly with no increase in speed or change of pressure on the gas pedal. Also, from a stopped position at a red light, the vehicle would shudder/shake when the tachometer reported between 1500 and 2000 RPM, while attempting to accelerate. Finally when shifting from reverse to drive, the vehicle would shake/shudder while the RPM would increase to 4000 all while the car did not accelerate at all, and with no increase in pressure on the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520998May 8, 2023
FUEL/PROPULSION SYSTEM
There is a strong odor of gasoline outside of the parked vehicle (especially in a garaage or enclosed space) and a milder similar smell inside of the cabin, that can lead to a burning sensation in the nose and throat when driving the vehicle, especially when driving for more than 20-30 mins.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520912May 8, 2023
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS IN THE PAST 2 WEEKS MY NISSAN ROGUE WHILE IN THE IDLING/PARK POSITION WILL GET A BAD GAS FUME SMELL INSIDE THE VEHICLE. I DID CALL FERRARIO NISSAN IN SAYRE PA AND TOLD THEM ABOUT THE SITUATION. THE SERVICE DEPT, PERSONELL TOLD ME THAT IF ITS NOT A CONSTANT SMELL THAT THEY CANNOT REALLY DO ANYTHING ABOUT IT. THEY TOLD ME TO STOP IN WHEN IT HAPPENS, BUT USUALLY IN JUST A FEW MINUTES WHEN PUTTING IT BACK IN THE DRIVE POSITION THE SMELL WILL GO AWAY. THIS SCARES ME THAT THE ROUGUE MIGHT CATCH ON FIRE OR THE SMELL MAY CAUSE HARM TO ME OR MY GRANDCHILDREN BY BREATHING IT IN. SOMETHING NEEDS TO BE DONE ABOUT THIS, THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520726May 6, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
There is a strong odor of gasoline in the cabin of the vehicle when driving. The gasoline smell is also strong in the front of the car. I cannot park the vehicle in the garage due to the smell. I am afraid of a fire. I contacted Nissan who said they were aware of this issue and said they were investigating, but have no solution. Even though they have been aware of this issue since the 2022 model came out and never contacted me and continued selling the vehicle. I took the car to Mankato Nissan for inspection who verified the odor but said they could not find anything and had no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520585May 5, 2023
FUEL/PROPULSION SYSTEM
After about 1000 miles I started noticing a gasoline smell inside and outside the vehicle. When I return the vehicle to my garage after driving and let it sit for awhile the garage reeks of the smell of gasoline. This smell has been noticed by many other people in and around the vehicle. I brought it to the Nissan dealership. They checked the fuel system for any leaks, found none and sent me home. I have lung issues and this gasoline odor is affecting my breathing when in and near the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519824May 1, 2023
ENGINE, FUEL/PROPULSION SYSTEM
My 4.5 month old Rogue, with a little over 3000 miles on it, stopped dead from at 55 mph on a highway at night. The battery started but the engine would not engage or start. At the start of the drive the fuel gauge registered about 1/2 tank, but after driving only a relatively short distance, it suddenly went to just above the 'red warning zone' and showed about 157 driving miles left in the tank. I believe that the tank was actually empty and the gauge was faulty, because on a hunch the tow guy added some gas and the car started! I was in danger because I was stranded in the left lane of a highway at night and even with my hazard lights on, cars were barely missing me. One could easily have rammed into me - especially waiting over 2 hours for a tow with my hazars starting to dim - causing injury or even death. The dealer service dept was not able to spot the problem (or reproduce it), and because the computer did not show a code said they had nothing to repair! Upon picking up the car and refilling the tank, the gauge only registered 1/2 a tank, so I scheduled service to replace the fuel gauge. I hope this is the proper fix, but the service dept can't vouch for that. When it went dead, the dash said "engine malfunction". I am terrified of driving this car at night or on a highway!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518768April 24, 2023
FUEL/PROPULSION SYSTEM
Strong odor of gas both inside and outside the vehicle. Vehicle was taken to dealership for warranty repair and dealership stated there is a known issue with the 2023 Rogue however Nissan does not know what the issue is or how to fix it but they are working on a fix. Over one month later and multiple conversations with consumer affairs they are refusing to fix or replace the car. There are health concerns as we drive a lot and experience headaches and dizziness from the smell as well as the safety concerns as they have no idea what is causing the odor and gasoline is highly flammable. ***Note on the 2nd visit to dealership they were able to duplicate the odor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518687April 24, 2023
FUEL/PROPULSION SYSTEM
The 2023 Nissan Rogue which we bought in January 2923 smells of exhaust inside the car while running. We have experienced it when the car was just being started up after being parked and also while driving. It is off and on and hard to replicate for dealer. The exhaust smell is so strong that windows have to be opened and it is still nauseating. The garage smells of gasoline sometimes when the car is parked and off. This is also off and on. We bought this car for college age student to drive and are concerned about health issues from breathing in the exhaust as well as fire concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518366April 21, 2023
UNKNOWN OR OTHER
The vehicle has a very poor low volume horn. Three times I was on a freeway and attempted to blow the horn to warn the driver next to me because they moved into my driving lane and if I did not put on my brakes, it would have caused an accident. The other driver never heard the horn, as compared to my other vehicle I own and other vehicles I owned in the past this horn's sound is like a horn on a child's toy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518354April 21, 2023
FUEL/PROPULSION SYSTEM
I am the owner of a 2023 Nissan Rogue with 3,500 miles on it. During the last few weeks I have noticed a strong smell of raw gas entering the passenger compartment while driving. It happens with or without the HVAC system working. Sometimes it is stronger than other times. I have opened up the hood and have found no visible leaks. There are also no leaks under the vehicle. I have researched this issue on the internet and have found several sites with similar complaints. There also appears to be a new class-action lawsuit being reviewed about this issue. Many consumers have brought their vehicles into the dealers for this issue with no results. It appears that the situation is under review by NIssan. I urge the NHTSA to look into this matter due to the safety risk to consumers. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517804April 19, 2023
ENGINE
Within a week of driving the vehicle, I began to notice a strong gasoline smell when I parked the car. The issue became even more evident when I parked the car in my garage, as the garage would quickly fill with the unmistakable odor of gasoline. The smell is so persistent that it remains in the garage even the following morning. Due to concerns about the accumulation of gas fumes and the potential risk of ignition, I have resorted to parking the car outside. However, the issue extends beyond just parking; when I am stuck in traffic or idling, the gas fumes infiltrate the cabin of the vehicle, producing a strong and overpowering odor. The intensity of the fumes is such that it induces feelings of nausea, and I am deeply concerned about the health and safety implications for both me and my family. Despite being aware of the severity of the situation, I am left with limited options as I do not have an alternative vehicle to use for transportation. In an effort to address this matter, I contacted both the Nissan Dealership where I purchased the vehicle and Nissan Consumer Affairs. Disappointingly, both parties have informed me that there is nothing they can do at this time and that I must wait. I found it particularly disingenuous when the representative from Consumer Affairs referred to the issue as merely a "foul odor," downplaying the seriousness of the matter. I want to emphasize that this is not just a foul odor; it is a clear and hazardous smell of gasoline. I am reporting this issue to the National Highway Traffic Safety Administration (NHTSA) to document my experience, raise awareness of the safety risks, and seek assistance in finding a resolution. The presence of gasoline fumes in and around the vehicle is alarming, and I believe immediate action is necessary to address this matter and ensure the safety of all drivers and passengers of the 2023 Nissan Rogue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517729April 18, 2023
FUEL/PROPULSION SYSTEM
I purchased my 2023 Nissan Rogue SV in Oct of 2022. After a few weeks of parking in the garage I noticed the smell of raw gas in my garage. At about 1000 miles I noticed the smell of raw gas while driving slowly through the neighborhood and while stopped at stop signs and traffic lights. I brought the car back to the Nissan dealership where I purchased it from and explained I was smelling raw gas. The dealership told me there was a break in period and after about 5000 miles I should notice improved gas mileage and the quote "weird" smells should go away. I now have 7,200 miles on the car and the raw gas smell is far worse to the point of causing me headaches and nausea. I cannot park in the garage anymore because it makes even my house smell of gas. I now fear of explosion from gas fumes. I would trade the vehicle for something safer but at this time can not afford to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517723April 18, 2023
FUEL/PROPULSION SYSTEM
There is a strong smell of gasoline inside the vehicle when driving. There is also the smell of gas coming from the engine when the vehicle is parked in a garage. The dealer stated this is a known problem with the 2023 Rogue but there is no fix to the problem. They just state Nissan is aware of the problem. The smell causes headaches while driving and the fear is it is a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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