Nissan Rogue Complaints

7,429 consumer complaints on file.

#11242324August 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST INTO A PARKING LOT AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE CONTACT LATER TOWED THE VEHICLE TO SUBURBAN NISSAN OF TROY (1800 MAPLELAWN DR, TROY, MI 48084, (248) 649--2300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242100August 6, 2019
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR I WOULD PULL OVER BECAUSE OF THE FAMILIAR SOUND, NOT SURE WHAT THE MATTER WAS THEN I WOULD SEE THIS FUNNY LITTLE SYMBOL LIKE A CRASH OF SOMETHING OF SORT. THIS HAPPENED SEVERAL TIMES BUT THIS LAST TIME IT HAD A BLATANTLY FLASH THE LITTLE CRASH SYMBOL CAME UP AGAIN BUT NOW WITH AN EXPLANATION MARK AND A CONSISTENT WARNING TELLING ME IT WAS A MALFUNCTION THE CAR CAME TO A HALT BEFORE I COULD PULL OUT THE SHELL GAS STATION. I'M SO THANKFUL THAT IT STOPPED AT THE STATION INSTEAD OF HAPPENING AS I MERGED INTO TRAFFIC AS IT HAD IN THE PAST. I CALLED THE DEALERSHIP AND THEY AT 1ST I WAS TOLD THEY WERE SWAMPED AND I HAD TO MAKE AN APPOINTMENT WHEN MY CALL WAS TRANSFERRED SO I COULD MAKE MY APPOINTMENT I EXPLAINED THE SITUATION TO CUSTOMER SERVICE AGENT AND SHE CONTACTED THE REPAIR SUPERVISOR; I THINK HIS NAME WAS STEVE OR STEPHEN AND HE ADVISED HER TO TELL ME TO TOW THE CAR TO THE DEALER SHIP BECAUSE TRYING TO DRIVE IT WOULD BE DANGEROUS. ONCE I MADE IT HOME I TUNED INTO THE NEWS AND THERE WAS AN INVESTIGATIVE REPORT ON ABC 7 CHICAGO NEWS SAYING THAT MANY HAVE SIMILAR COMPLAINTS AS MINE. I AM VERY AFRAID TO CONTINUE DRIVING THIS CAR; IT NEEDS TO BE RECALLED BECAUSE IT IS DANGEROUS AND I NO LONGER TRUST THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242135August 6, 2019
SERVICE BRAKES
WHILE DRIVING, THE CAR SUDDENLY STOPPED WITHOUT ME BRAKING. IT JUST AUTOMATICALLY STOPPED. A WARNING SYMBOL FLASHED QUICKLY ON MY DASH THEN THE CA CAME TO A SUDDEN HALT. THIS WAS EXTREMELY DANGEROUS, ALTHOUGH I WAS ONLY GOING. 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241675August 5, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT WARNING AND THE VEHICLE STOPPED ABRUPTLY. THE CONTACT STATED THAT THERE WERE NO OTHER VEHICLES IN CLOSE PROXIMITY AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 11,485. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241754August 5, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241905August 5, 2019
SERVICE BRAKES
WHILE DRIVING YESTERDAY, MY VEHICLE CAME TO A SCREECHING STOP WITH ANY WARNING. THERE WERE NO OTHER CARS ON THE ROAD NEAR ME, NO DEBRIS, NOTHING WHICH SHOULD HAVE CAUSED THIS. I WAS ABLE TO QUICKLY GET TO THE BREAKDOWN LANE AND BREATHE WHILE TRYING TO UNDERSTAND WHAT JUST HAPPENED. MY 2 CHILDREN AND I SAT THERE STUNNED AND SCARED. THANKFULLY BECAUSE NO OTHER CARS WERE AROUND WE AVOIDED A POTENTIAL ACCIDENT. I HAD NO IDEA WHAT CAUSED THE SUDDEN STOP. I PULLED OUT MY CAR MANUAL AND DISCOVERED IT WAS A "SAFETY FEATURE" AUTOMATIC EMERGENCY BREAKING. I DONT THINK IT'S A SAFETY FEATURE IF IT ALMOST CAUSES AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241005August 1, 2019
SERVICE BRAKES
AROUND 500 MILES INTO MY LEASE, MY NISSAN STOPPED ME WHILE I WAS DRIVING DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGING. THERE WAS NOTHING AROUND TO BRAKE. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SENSORS. NOW AROUND 4200 MILES, I WAS DRIVING ON AN EXPRESSWAY IN THE RAIN AND MY CAR PRODUCED AN ERROR "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME I HAD BUG DUST THAT WAS MESSING WITH THE SENSORS. THEY CLAIMED THERE IS A SERVICE BULLETIN THAT STATES RAIN, SNOW, FROST, BUGS AND PARKING GARAGES CAN CAUSE THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO MALFUNCTION. I DO NOT FIND THIS ACCEPTABLE ESPECIALLY SINCE THIS CAR HAS ALREADY STOPPED ME WHILE I WAS DRIVING FOR NO REASON. I HAVE TO FIGHT THE DEALERSHIPS TO EVEN LOOK AT IT AND THEN AFTER A COUPLE DAYS, THEY TELL ME IT IS "BUG DUST" (LITERALLY WHAT THEY TOLD ME). I LIVE IN MN.... I CANNOT AVOID RAIN, SNOW, BUGS OR FROST. THE SENSORS ARE TOO SENSITIVE FOR EVERYDAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241012August 1, 2019
SERVICE BRAKES
THIS IS THE SECOND COMPLAINT ON THIS PROBLEM BUT THE FIRST AFTER THE CAR WAS WORKED ON AT THE DEALER. AFTER APPROXIMATELY 50-55 MINUTES OF CONTINUOUS OPERATION THE EMERGENCY BRAKES ACTIVATED AS PART OF THE COLLISION AVOIDANCE FEATURE. THERE WAS NO DANGER OF IMPACT AND SPEED WAS ABOUT 20-30MPH ON A CITY STREET. THE BRAKING WAS NOT HARD BUT MORE LIKE ABS ENGAGEMENT OR CROSSING A "CATTLE GUARD". IT LASTED FOR LESS THAN 5 SECONDS. NO DETAILING WARNING WAS GIVEN AND THE COLLISION AVOIDANCE ICON DID NOT LIGHT. ONLY ONE OCCURRENCE DURING THIS DRIVE OF APPROXIMATELY 75 MINUTES. UPON THE RETURN TRIP, AGAIN AFTER APPROXIMATELY 50-55 MINUTES OF CONTINUOUS DRIVING THE SAME BRAKING OCCURRED ONLY THIS TIME AT HIGHWAY SPEED 60-65 MPH. IT DID NOT REOCCUR FOR THE REMAINDER OF THE TRIP, APPROXIMATE TOTAL TRIP TIME OF 75-80 MINUTES. WILL BE RETURNING THIS VEHICLE TO THE DEALER FOR ANOTHER EVALUATION BUT UNSURE IF IN THE FUTURE THIS VEHICLE MIGHT SUDDENLY STOP, ACTIVATING AIR BAGS AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241134August 1, 2019
SERVICE BRAKES
WHEN DRIVING THE CAR THE AEB SYSTEM WILL SUDDENLY ENGAGE AND FORCE THE CAR TO BRAKE. IT HAPPENS MOSTLY IN PARKING GARAGES BUT JUST HAPPENED WHEN MY DAUGHTER WAS DRIVING ON A BUSY INTERSTATE (I-684) AND SHE ALMOST GO INTO A MAJOR ACCIDENT. I BROUGHT THE CAR INTO NISSAN FOR THE SOFTWARE UPDATE THAT WAS SUGGESTED BY NISSAN. HOWEVER THE ISSUE IS STILL OCCURRING. THE CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241186August 1, 2019
SERVICE BRAKES
WAS DRIVING DOWN THE ROAD AND THE AUTOMATIC BRAKE SENSOR CAME ON AND ALL WHEELS LOCKED UP ALMOST CAUSING SOMEONE TO REAREND ME NOW I'M AFRAID TO DRIVE THIS CAR HAS HAPPENS TO MY HUSBAND WHILE DRIVING ALSO NISSAN IS AWARE OF THE PROBLEM AND SAYS THEY CAN'T FIX IT. THERE IS NO RECALL. THERE IS A BULLETIN TELLING THE MECHANIC TO REBOOT THE SENSOR. SO IT CAN HAPPEN AGAIN WITHOUT NO WARNINGS!! I WAS ON A CITY STREET. NOT ONLY ARE MY CHILDREN AND I IN DANGER!! IT'S ALL THE PEOPLE THAT ARE DRIVING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240799July 31, 2019
SERVICE BRAKES
I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240936July 31, 2019
SERVICE BRAKES
REFERENCE TOTAL BRAKE FAILURE; 8 ISSUES ALREADY REPORTED TO NHTSA ON THE NISSAN ROGUE, INVOLVING 8 WRECKS, 5 INJURIES, GUESS THEY ARE WAITING FOR SOMEONE TO BE KILLED BEFORE ADDRESSING THE SITUATION. I WAS WEST BOUND I-76 OUT OF DENVER CO IN MY 2017 NISSAN ROUGE,WHEN WE CAME UPON AN ACCIDENT SCENE IN THE EXTREME LEFT LANE NEXT TO THE EAST/WEST CONCRETE LANE DIVIDER, I SLOWED DOWN WITH THE REST OF THE TRAFFIC AS WE ATTEMPTED TO MERGE INTO THE RIGHT LANE TO GET AROUND THE ACCIDENT, TRAFFIC WAS MOVING AT ABOUT 10-15 MPH OR SLOWER, AS I LOOKED AT THE RIGHT LANE FOR SPACE TO MERGE, A CAR IN THE RIGHT LANE JUMPED IN FORNT OF ME INTO THE LANE THE ACCIDENT WAS IN, THAT LANE WAS STOPPED, HE THEN SLAMMED ON HIS BRAKES, I HAD ABOUT15-20 FEET BETWEEN US, I HIT MY BRAKES HARD, THE PEDAL WENT ALL THE WAY TO THE FLOOR, NO BRAKES. I TOLD WIFE TO HANG ON WE THEN HIT HIS CAR COMING IN CONTACT WITH HIS BUMPER HITCH WHICH STUCK OUT ABOUT 10 INCHES.I WAS STANDING ON THE BRAKE SO HARD MY LEG CRAMPED UP! WE BOTH GOT OUR OF OUR CARS, HE SAW NO DAMAGE TO HIS, GOT BACK IN AND LEFT THE SCENE AS THE LANE HAD THEN STARTED MOVING AGAIN, AS WE WERE PAST THE ACCIDENT. ACTUALLY THE VEHICLES INVOLVED IN THE ACCIDENT WE WERE AVOIDING HAD BEEN MOVED TO THE LEFT SAFETY LANE BUT ONE A PICKUP WAS PROTRUDING INTO LEFT LANE OF TRAFFIC CAUSING US TO HAVE TO MERGER TO THE RIGHT TO PASS, BUT STILL STAY IN BASIC LEFT LANE, THAT WAS WHEN HE MADE MOVE IN FRONT OF ME..HAVE BEEN DRIVING 64 YEARS, 40 PROFESSIONALLY, NEVER HAD A CHARGE ACCIDENT. NOW HAVE ONE DUE TO FAILURE OF THE BRAKES ON 2 YEAR OLD CAR WITH 25,000 MILES ON IT.. NOT THE FIRST TIME FOR NISSAN AS STATED ABOVE, ARE THEY WAITING FOR PEOPLE TO GET KILLED BEFORE THEY ADDRESS A MAJOR SAFETY ISSUE? AT THE LEAST A VEHICLE CHECK SHOULD BE ISSUED TO NISSAN! WE NEEDED TO RENT A CAR FROM ENTERPRISE TO FINISH OUR TRIP, OVER $4500 DAMAGE TO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240964July 31, 2019
SERVICE BRAKES
FOUR TIMES OUR 2018 NISSAN ROGUE HAS ACTIVATED THE EMERGENCY BRAKING SYSTEM, WHEN SLOWING DOWN. AT ONE TIME ,WITH MY WIFE DRIVING THE ENGINE DIED ON A RAILROAD TRACKS. ENGINE RESTARTED BUT WAS SCARY. TAKEN TO NISSAN DEALERSHIP, TWICE, THEY REPLACED A SENSOR, STILL DID THE SAME PROBLEM TWO TIMES AFTER THAT. DEALER CANNOT FIND THE CAUSE. WE BOUGHT THE CAR FOR DEPENDABLE TRANSPORTATION, NOW WITH CAR SALESMEN KNOWING THIS PROBLEM, RESELLING THIS CAR IS A LOST CAUSE. NISSAN NEEDS TO BUY BACK THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240975July 31, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
COLLISION AVOIDANCE SYSTEM ACTIVATED WITHOUT CAUSE RESULTING IN VEHICLE SUDDENLY STOPPING ON ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240532July 30, 2019
SERVICE BRAKES
THE VEHICLE FRONT EMERGENCY BRAKING ACTIVATES WHEN NOT REQUIRED CREATING A CLEAR AND EMINENT DANGER TO THE DRIVER, PASSENGER AND ANY VEHICLES IN THE VICINITY. THE NISSAN DEALERSHIP UPDATED THE SOFTWARE ON 7/25/2019 BUT IT IS STILL OCCURING AS OF 7/29/2019. THIS EVEN OCCURS AT HIGHWAY SPEED, WITH NO OBSTRUCTIONS AND CLEAR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240565July 30, 2019
AIR BAGS
THE PASSENGER AIR BAG LIGHT IS ON EVEN THOUGH IT HAS NEVER BEEN DEPLOYED. I HAVE TO REPLACE MY AIR NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240592July 30, 2019
UNKNOWN OR OTHER
THE ROGUE CAUGHT FIRE AFTER BEING PARKED FOR 12 HOURS. THE CAR BURNED COMPLETELY TO THE GROUND. IT HAPPENED AROUND 4:00A AND NO ONE WAS IN THE VEHICLE OR AROUND THE VEHICLE WHEN IT OCCURRED. NO INVESTIGATION HAS BEEN DONE AND AM WAITING FOR INSTRUCTIONS FROM THE INSURANCE COMPANY. THIS IS A FLEET VEHICLE FROM MY COMPANY. THERE WERE NO ACCESSORIES PLUGGED INTO THE CAR LIKE A CELL PHONE, OR OTHER DEVICE. THE ONLY ITEMS INSIDE THE CAR WAS A SUITCASE WITH CLOTHING, CHILD CAR SEAT, CAR COVERS, SUNGLASSES, AND MISCELLANEOUS SMALL ITEMS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240732July 30, 2019
SERVICE BRAKES
WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240304July 29, 2019
SERVICE BRAKES
THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT RANDOM RESULTING IN NEAR REAR END COLLISIONS. THE CAR HAS BRAKED FORCIBLY WHEN DRIVING OVER SPEED BUMPS, METAL PLATES ON THE ROAD, AND RAILROAD TRACKS. THE DEALER SERVICE DEPARTMENT WON'T REPLACE THE DETECTION SYSTEM SAYING THAT CAN'T "RECREATE" THE PROBLEM. IT CAN'T BE DISABLED PERMANENTLY. PLEASE INSIST ON A RECALL. THIS IS SO DANGEROUS! OWNERS SHOULD BE WARNED TO TURN IT OFF MANUALLY EVERY TIME THEY ENTER THEIR CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235415July 28, 2019
POWER TRAIN
I HAVE HAD NOTHING BUT ISSUES LATELY WITH MY TRANSMISSION AND NOW,IT'S SITTING IN A PARKING LOT WITH ME HAVING TO LEAVE IT THERE AS IT LOST ITS POWER TO EVEN MOVE!! I HAD SERVICE COMPLETED & HAVE ALWAYS KEPT THIS VEHICLE UP AND EVEN HAD THE TRANSMISSION FLUID CHECKED THIS TIME AND NOW THAT IT'S NOT DRIVABLE,I DID A LITTLE RESEARCH ON CAR COMPLAINTS.COM AND EDWARDS.COM AND SEE SO MANY COMPLAINTS,IT'S SICKENING. THIS VEHICLE IS A 2012!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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