Nissan Rogue Complaints

7,429 consumer complaints on file.

#11491092October 27, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2014 NISSAN ROGUE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491111October 27, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brakes suddenly started acting funny and the car feels unsafe when braking. The brake shave been checked by two different brake shops and they claim the pads, etc. are fine. The problem started when multiple warning lights suddenly went off on our dashboard. This included the AEB System Malfunction light, traction control, check engine, and ABS lights went on. The brakes sometimes have to be pressed down farther than normal and the abs breaks activate in normal braking situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491167October 27, 2022
ELECTRICAL SYSTEM
Hello, I own a 2014 Nissan Rogue. The driver side window does not and has not functioned for the past year. In addition, there is a burning/fuel type odor present in interior of the vehicle. In October of 2021, I had taken my vehicle to Reedman Toll Nissan (Drexel Hill, PA) and paid $225 to have the window problem diagnosed and it was determined that there was an issue with the harness that caused the malfunction and that the wire harness needed to be replaced at upwards of $700. I opted out of the replacement at that time. In July 2022, returned to the same location for an annual inspection and the dealer wanted to charge the now $250 diagnosis fee that was just paid for months prior. At this time the recall was known and the remedy was announced yet the dealer did not address. Last week I returned to the same location to have the Recall R21B9 performed and the outcome that was noted was that no issues were found. Yet the window still does not function. There was not a clear indication as why it was deemed that the recall is not what is causing the window to not operate. I reached out to the service manager and got conflicting responses to that questions. I have reached out several times to Nissan Customer Relations and for clarity and was told that it was a "one time only" deal to bring the vehicle in to address the recall, even if the work was not completed on that visit. There has been no indication that Nissan is willing to fix a known, safety recall issue. Instead complete denial of the issue. I appreciate your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490800October 25, 2022
ELECTRICAL SYSTEM
USB port in console caught fire while vehicle was parked total loss
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11490876October 25, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490524October 24, 2022
ELECTRICAL SYSTEM
There is a problem with my engine room harness, and it is corroding. My car was not on the recall for an engine room cover. My wires are corroded. It has never been issued for a recall, and the Nissan repair shop has indicated this is a problem with the E27 sensor. This is the report from Nissan Repair: "Customer states that car runs rough and lights are on. I found that key will not turn on. Checked battery voltages, they are at 12.1 volts. Checked pin fit on all fuses that go to the battery. I found that connector e27 was very corroded. We will have to start with replace the fuseable link. While replacing, found that corrosion has made its way down through wires. Car now needs engine room harness." Therefore, this is not a normal wear and tear but a situation that the cover was not issued during the design of this vehicle. Please issue a recall for my vehicle so that I can continue to get where I need to safely and securely without stalling and without spending money out of my pocket for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490143October 20, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Nissan Rogue. The contact was made aware of NHTSA Campaign Number: 22V024000 (Electrical System) by the dealer; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490236October 20, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, SEATS
This issue is with my 2014 Nissan Rogue that fell under the manufacturer issued recall R21B9 (NHTSA Recall 22V-024). I understand that Nissan has now claimed that this recall has been resolved, but their resolution has NOT fixed the damage done to my car due to the recall. The R21B9 recall states ... "In affected vehicles, if water and salt collect in the driver's side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver's power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury." I brought my 2014 Nissan Rogue to a Nissan service center in April of '22 when I started smelling natural gas coming from my car. The service center diagnosed and confirmed that this natural gas smell was due to recall R21B9. The Nissan service center returned my car to me in October of '22 after the recall resolution was completed, however, my car is still smelling of natural gas, and I cannot continue to drive this car with my family breathing in this toxic odor smell. The Nissan service center returned my car and said the issue was "fixed" and there was nothing else they could do to my car to help with the smell. They did confirm that my car still smelled of natural gas. I opened a case through Nissan corporate and they referred me back to the Nissan service center. I got the car interior detailed and the engine cleaned; but it is still has a toxic odor smell. Nissan may have fixed the mechanical issue related to the recall, but the natural gas / toxic odor smell remains, and this is a health risk to me and my family. Again, Nissan confirmed this issue came from their recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489939October 19, 2022
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Nissan Rogue. The contact stated while attempting to turn the steering wheel to the right or the left, the door locks started clicking with the door ajar warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489736October 18, 2022
SUSPENSION
The contact owns a 2015 Nissan Rogue. The contact stated that she noticed that the rear control arm and axle were rusted and had detached. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489757October 18, 2022
POWER TRAIN
The contact owns a 2015 Nissan Rogue. The contact stated while driving approximately 35 MPH, the vehicle failed to accelerate as needed with the accelerator depressed. The contact stated that the engine revved; however, the vehicle failed to respond. The contact stated that the service engine warning light was illuminated. The contact stated that after one failure the vehicle failed to restart. The contact smelled an abnormal burning odor and pulled over to allow the vehicle to cool down before continuing to drive. The contact had taken the vehicle to a local dealer who advised that the vehicle could not be diagnosed since there was no warning light illuminated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489840October 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving on a county highway in Mercer County, NJ that I’ve driven many times before around 40-45 MPH in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. It was a terrifying experience as it happened so fast and I had no control over the vehicle. The blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. It actually took me a few minutes to make sense of what happened. There was seemingly no logical reason the automatic emergency break system should have activated. I drove it slowly to the dealer and left it as it was a weekend. Next day they checked the car/sensors and could not find an issues and said the software was up to date. They opened a ticket with Nissan who advised to replaced and configure the sensor. I pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to Nissan). If someone had been behind me, I was driving faster, or bad weather was present it could have ended very badly. I’m terrified it could happen again that I plan to keep that feature turned off when driving on high speed or busy roads. The annoying part is you have to manually turn it off each time you start the car. I’ve only had it back for a day so not sure what will happen. While the dealer did all they could to help me and make sure my car was safe, I think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489865October 18, 2022
SERVICE BRAKES
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 20 MPH, as she slowed for a traffic signal, the brakes failed as a result the vehicle crashed into the rear of the vehicle ahead of her. The contact stated she saw an unknown warning light had illuminated. There was damage to the grill, hood, and front bumper, all needed to be replaced. The other vehicle suffered minor damage to the rear bumper and trunk. The contact stated that her vehicle had to be towed to a collision repair center. The other vehicle was drivable. The contact stated there were no injuries. The contact stated that the police were on the scene and wrote her a traffic citation, but did not issue a report. The vehicle had been repaired, however, the contact was uncertain whether the brake failure had been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11489497October 17, 2022
ENGINE
The car jerks a lot. Even if my foot is on the brake it keeps forward can easily hit a car in front of me. Took it to dealership paid almost $3000 and they told me they did the work yet the next day after picking the car up engine light was on again and the jerking while driving just got worse a lot of other nissan rouge has complain about these same situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489598October 17, 2022
FUEL/PROPULSION SYSTEM
I first noticed my gas gauge was not moving after driving 75 miles. It was showing the tank was on full, ( this could not be so) In addition I begin to count the mileage I was driving and I noticed that my mileage gas gauge wasn’t working as well. For instants I drove 40 miles and only half of that subtracted from my mileage so neither the gas or mileage gauge is working and or reporting the correct gas amount in my tank. I looked up the issue on the Internet and found that many people with all different types of Nissan models and years are having this problem yet there isn’t a recall there’s only a technical bulletin out. I called Nissan in Crystal River Florida to ask them if they knew about the problem they said they did not and if I wanted to get it fixed to bring it in for a diagnosis of $189. I refused. So now this is a safety problem as I do not know how much gas is in my tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489460October 16, 2022
AIR BAGS
Airbag, B1018 Passenger Occupant Sensor (Unit Fail)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489462October 16, 2022
STRUCTURE:BODY
Drivers side rear door will not unlock and open from either the outside or inside of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489271October 14, 2022
UNKNOWN OR OTHER
Our car was in the garage. I opened the trunk not using remote opener, but from outside. I was taking groceries out. I was leaning in and picking up bags when I noticed that trunk door was coming down. I tried to move quickly out of the way and hit my left side of my forehead. Above my eye. As a result I have a black and blue under my eye and a bump on my forehead and now several days of headaches. So, what is happening is that car trunk door when it was opening reached or hit the top of the garage. That caused it to start coming down immediately. There is no sensor to see if there is something in the way. Similar to garage door where there a sensor that something is in the way and it will stop. We have a small video of what happens. The upload on the next screen does not allow for videos.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11489097October 13, 2022
SEATS
The driver's side seat is laying flat back and will not come up when I press the button. It has been like this for about two weeks. I am not comfortable driving the car but I need to have my mobility. I have a small special needs child and have not had her in the car since and have used uber on occasion. I live within public transportation in NYC so I have been taking a chance and driving like this to the subway and using the trains. I would like to see if my vehicle can be repaired under the recall #R21B9 regarding electrical issues, because based on what I am reading my issue is exactly as noted. Please review my incident and assist me in having the issue repaired. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489154October 13, 2022
STRUCTURE:BODY
There is a bulge in the drivers side door. Every body shop I have brought it to has never seen it nor can explain how it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue