Nissan Murano Complaints

5,967 consumer complaints on file.

#11352543September 1, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
I PURCHASED THIS VEHICLE FROM THE LOCAL NISSAN DEALER IN OCTOBER 2019. SINCE THEN, THE FORWARD EMERGENCY BRAKING SYSTEM CONTINUALLY TURNS OFF WITHIN JUST A FEW MILES OF DRIVING THE CAR. THIS ALSO SHUTS DOWN THE CRUISE CONTROL TO THE VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE NISSAN DEALERSHIP SEVERAL TIMES WHERE I HAD TO PAY FOR THEM TO REPLACE THE RADAR SENSOR THAT CONTROLS THE SYSTEM. IT DID NOT HELP AND THE PROBLEM OCCURS STILL EVERY SINGLE TIME I DRIVE THE VEHICLE. THE ONLY WAY TO RE-ENGAGE THE SYSTEM IS TO STOP THE VEHICLE AND TURN OFF THE ENGINE AND THEN START THE VEHICLE BACK UP. THIS IS THE SAME SYSTEM THAT HAS CAUSED NUMEROUS PROBLEMS WITH THE NISSAN ROGUE. THE QUESTION BELOW IS NOT FOR WHEN DID THIS HAPPEN, IT IS MORE OF A CASE OF WHEN HASN'T THIS HAPPENED? THIS VEHICLE IS AN ABSOLUTE LEMON AND SHOULD NOT BE AVAILABLE TO THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352069August 30, 2020
VEHICLE SPEED CONTROL
WHEN DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON, THE ICC SYSTEM WILL BEEP, FLASH A WARNING MESSAGE AND TURN THE CRUISE CONTROL OFF AUTOMATICALLY. THE WARNING MESSAGE SAYS, "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THEN, THE CRUISE CONTROL AND FRONT RADAR ARE NO LONGER AVAILABLE TO USE UNTIL THE SYSTEM RE-SETS ITSELF OR THE CAR IS TURNED OFF. IT HAPPENED MULTIPLE TIMES IN ONE TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351840August 28, 2020
SUSPENSION
ALL 2007 NISSAN MURANO HAVE A REAR T FRAME THAT RUST OUT AND THE WHEELES GO INWOULD AND THE FRAME GETS SO BAD IT CAN SPLITE AS YOUR DRIVING AND NISSAN NEVER HAD A RECALL ON THIS TYPE OF METAL THEY USED AND LET PEOPLE DRIVE THE CAR WHICH ANY MECHANIC WOULD TELL YOU IT IS NOT SAFE TO DRIVE THE COST OF REPAIR ON THIS IS AROUND 3000 DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351717August 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351513August 27, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
DRIVERS SIDE SUN VISOR IS WILL NOT STAY IN ANY SET POSITION. THIS IS A SERIOUS SAFETY ISSUE ON ANY DAY THAT THE SUN OUT, PARTICULARLY DRIVING INTO THE SUN. THIS IS A CRITICAL SAFE DRIVING COMPONENT OF ANY VEHICLE. VERY EXPENSIVE PART TO PURCHASE, FOR WHAT IT IS, BECAUSE OF THE HIGH DEMAND SINCE SO MANY HAVE FAILED. THE SUN VISOR WILL NOT STAY UP, AS IT WILL JUST DROP IN FRONT OF YOUR LINE OF VISION, AND IT WILL NOT STAY TOWARDS WINDSHIELD TO BLOCK THE BLINDING SUN. IT LOOKS LIKE THESE COMPLAINTS HAVE BEEN PLACED IN VARIOUS AREAS ON HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351313August 26, 2020
POWER TRAIN
CVT REPLACEMENT REQUIRED AT 75K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351395August 26, 2020
SERVICE BRAKES
OVER THE LAST YEAR, FOR SOME REASON THE BRAKES PEDAL WILL GO ALMOST ALL THE WAY TO THE FLOOR WHEN ATTEMPTING TO STOP THE VEHICLE. THIS HAPPENS FROM TIME TO TIME AND WILL CEASE AFTER A FEW HOURS OR A DAY OR SO AND THE BRAKES WILL RETURN TO OPERATING NORMALLY. WE HAVE HAD THE CAR (SUV) CHECKED AND INSPECTED MULTIPLE TIMES, AND EACH TIME THE MECHANICS CANNOT FIND ANYTHING WRONG. I HAVE READ OF OTHER OWNERS OF THE SAME MAKE AND YEAR VEHICLE WHO HAVE THE SAME PROBLEM AND HAVE NOT BEEN ABLE TO RESOLVE IT. IN OUR CASE, WE HAVE NOT REAR ENDED SOMEONE (YET), BUT IT APPEARS THAT OTHERS HAVE COME VERY CLOSE. WE JUST TOOK THE CAR TO THE DEALERSHIP TWO DAYS AGO AND THE ISSUE REAPPEARED AGAIN. WHILE THEY HAD IT, THE BRAKES WERE WORKING FINE, AFTER WE GOT IT HOME, IT STARTED HAPPENING AGAIN WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, MAKING IT DIFFICULT TO STOP THE VEHICLE. A FEW HOURS LATER, THE ISSUE DISAPPEARED AND THE BRAKES WERE WORKING FINE. HELP PLEASE, BEFORE A FAMILY GETS SERIOUSLY INJURED OR A FAMILY GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351399August 26, 2020
UNKNOWN OR OTHER
I HAVE PUT 4 ALTERNATORS ON IN LAST 4 MONTHS AND NOW IT IS STUCK IN SECURITY IMMOBILIZE MODE AND WON'T DO NOTHING THIS SAFETY MOAD IS 3 TIME IT'S DONE IT AND WE CAN'T GET IT OUT IT WON'T EVEN GET FUEL TO START BECAUSE OF BEING STUCK IN SECURITY MODE AND THE KEY FOB WORKS WHEN IT WANTS TO AND WHEN IT WENT INTO THIS MODE IT WAS PARKED BUT RUNNING AND I HAD TO TOW IT HOME AND IT'S GETTING PRETTY EXPENSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351419August 26, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNGBLOOD AUTO GROUP DEALER (3505 S CAMPBELL AVE, SPRINGFIELD, MO 65807) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350889August 24, 2020
ENGINE
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 35 MPH, THE VEHICLE ENGINE JERK THREE TIMES STALLED SLIDE AND LANDING INTO A TREE THEN STARTED TO SPIN AND FLIP OVER FIVE TIMES AND LANDED ON ALL FOUR WHEELS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARING LIGHTS REMAINED ILLUMINATED. THE CONTACT STATED THAT HER SON AND HIS FRIEND WHICH WAS THE FRONT PASSENGER WERE EJECTED FROM THE VEHICLE. THE CONTACT STATED THAT HER SON SUSTAINED SCARF TO THE FACE, HARMS AND LEGS, HIS LEGS WAS FRACTURE AND HIS SKIN WAS OFF HIS FACE. THE FRONT PASSENGER SUSTAINED BROKEN RIBS, DAMAGE LIVER AND A CRACK KNEECAP BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC PRIOR TO THE ACCIDENT DUE TO THE CHECK ENGINE WARNING LIGHT ILLUMINATED, IT WAS STALLING AND THE ENGINE WAS JUMPING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11350969August 24, 2020
SEAT BELTS
FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350826August 23, 2020
SERVICE BRAKES
BRAKES ARE SOFT AND DO NOT ENGAGE PROPERLY. BRAKE TRAVEL TIME IS LONGER THAN PREVIOUSLY, CREATING GREATER RISK OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350827August 23, 2020
UNKNOWN OR OTHER
VEHICLE STOPPED ACCELERATING ON THE INTERSTATE AFTER STEPPER MOTOR FAILED IN THE TRANSMISSION. RAN AT 4000 RPM BEFORE NOT ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350439August 20, 2020
POWER TRAIN
I WAS ON A TRIP FROM SALINAS CA. TO SHASTA CA MY CARS RPMS BEGAN TO FLUCTUATE FOR NO REASON WHILE IN THE HIGHWAY. THE CHECK ENGINE LIGHT APPEARED. CODE 1778 WAS ONE OF THE FEW CODES THAT CAME UP. THE TRANSMISSION WAS FAILING ME. TOOK INTO SHOP AND TRANSMISSION IS DEFINITELY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349703August 16, 2020
ENGINE, VEHICLE SPEED CONTROL
MY MURANO HAS BEEN STALLING TO PICK UP SPEED HAVE REPLACED OVER $1500 IN PARTS. BUT STILL CANT LOCATE THE PROBLEM, AT THE MECHANIC SHOP THEY SAID IT COULD BE THE SOLENOID SENSOR BUT THEY DONT KNOW IF IT COULD BE IT.WHEN DRIVING ON HIGHWAY SOMETIMES IT WILL NOT PICK UP SPEED AND WILL ONLY DRIVE 30 TO 40 MPH. OTHER TIMES WHILE DRIVING ON HIGHWAY IT WILL STAY AT 60MPH AND WILL NOT GO OVER. THE ENGINE LOOKS A BIT SHIFTED AS WELL I DON'T KNOW WHAT COULD HAVE CAUSED IT. AND IT MAKES A REALLY UGLY LOUD SQUICK THAT WE HAVE BEEN TRYING TO FIX BUT DON'T KNOW IF IT COULD BE BECAUSE OF ENGINE SHIFT.NO ACCIDENTS ISSUE HAS BEEN GOING ON FOR MORE THAN 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349732August 16, 2020
UNKNOWN OR OTHER
AFTER HAVING THE ANTI LOCK BRAKE RECALL REMEDIED I NOTICED A WARNING LIGHT CAME ON AS I WAS DRIVING HOME THAT HAD NEVER OCCURRED BEFORE. IT WAS THE AEB (AUTOMATIC EMERGENCY BRAKING) LIGHT. I WAS DRIVING STRAIGHT ON A HIGHWAY AND THERE WERE NO CARS OR OTHER IMPEDIMENTS AHEAD OF ME. THERE WAS NO REASON FOR THE LIGHT TO ILLUMINATE.I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. THEY TOLD ME I NEEDED TO BRING THE CAR BACK IN AGAIN. I DID. THEY DID A DIAGNOSTIC TEST AND TOLD ME THE AEB SENSOR WAS DEFECTIVE. BECAUSE I HAD PURCHASED THE GOLD WARRANTY WHEN I BOUGHT THE CAR NEW 5 YEARS AGO, I WOULD ONLY HAVE TO PAY THE DEDUCTIBLE AND NOT THE FULL PRICE FOR THE REPLACEMENT WHICH WOULD NORMALLY RUN APPROXIMATELY $1000.00. I MADE THE APPOINTMENT. AFTER THE SENSOR WAS REPLACED, AND ON MY WAY HOME THE SAME AEB LIGHT CAME ON. AGAIN, I WAS DRIVING ON STRAIGHT WITH NO CAR OR OTHER IMPEDIMENT IN FRONT OF ME. I WAS ON A HIGHWAY. I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. I NOW HAVE ANOTHER APPOINTMENT FOR THE SAME PROBLEM. I DECIDED TO RESEARCH THE PROBLEM. I FOUND OUT THAT MANY NISSAN VEHICLES ARE HAVING SIMILAR PROBLEMS AND YOU HAVE BEEN NOTIFIED OF THIS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. AS YOU KNOW, IF THE AEB ISN'T WORKING NEITHER IS YOUR CRUISE CONTROL WHICH I USE FOR LONG DISTANCE DRIVING. SCARINGLY I HEARD OF SOME WHO'S CAR STOPPED AS THEY WERE DRIVING ON AN EXPRESSWAY. I DRIVE EXPRESSWAYS FOR WORK AND TO SEE MY CHILDREN. I WOULD BE DEAD IF I HAD THAT PROBLEM ON THE BUSY EXPRESSWAYS I TRAVEL. THIS PROBLEM IS SERIOUS AND SHOULD BE ADDRESSED. I URGE YOU TO CONTACT NISSAN TO HAVE A RECALL. I'M NOT SURE IF THIS NEXT APPOINTMENT WILL RECTIFY THE PROBLEM OR NOT. I'M VERY UPSET THAT I'VE SPENT AT LEAST 12 HOURS AT THE DEALERSHIP DEALING WITH THE RECALL AND NOW THIS ISSUE. I WOULD LIKE YOU TO FOLLOW UP WITH ME REGARDING THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348587August 11, 2020
UNKNOWN OR OTHER
THE NISSAN MURANO HAS A FOOT ACTIVATED MOTION SENSOR THAT TRIGGERS THE REAR HATCH. WITH THE HATCH IN THE UP POSITION I HAVE SAT ON THE REAR AREA TO CHANGE SHOES. ON TWO OCCASIONS THE HATCH HAS LOWERED WITHOUT ME TRIGGERING IT. I BELIEVE, IF ONE SITS ON THE REAR AREA AND MOVES EITHER LEG BACK AND FORTH THE SENSOR IS TRIGGERED. I HAVE NOTED THESE CONCERNS WITH CORPORATE NISSAN AND THEY IN TURN SUGGESTED I GO TO A NISSAN DEALER AND DETERMINE IF THIS IS A PROBLEM. THE DEALER INDICATED THEY WILL LOOK INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348645August 11, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING THE CAR AND STOPPED AT A RED LIGHT. WHEN I HIT THE GAS TO GO WHEN THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. IT TOOK ABOUT 20 SECONDS BEFORE IT WOULD GO AND WHEN IT DID IT ACTED LIKE I HAD MY FOOT ON THE GAS PEDAL WHICH I DID NOT. IT HAS DONE THIS NUMEROUS TIMES. I REPLACED THE FUEL PUMP AND TOOK IT TO A MECHANIC TWICE. NOTHING THAT HAS BEEN DONE HAS FIXED THE PROBLEM. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE THE FACT THAT THE CAR STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348736August 11, 2020
POWER TRAIN
IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348384August 10, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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