Nissan Murano Complaints

5,967 consumer complaints on file.

#10090454September 5, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER SEAT TRACK HAS BEEN REPLACED 2XS AND STILL HAS ROCKING MOTION PROBLEM, VERY ANNOYING NISSAN MIGHT AS WELL PUT THUMB TACS ON THE STEERING WHEELS OF THEIR CARS IF THEY FIND THIS PROBLEM ACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088684August 27, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR WENT BAD AFTER 36000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088247August 20, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING HOME WITH AROUND 5000 MILES ON THE ODOMETER, THE BATTERY AND BRAKE LIGHT ON THE DASH TURNS ON. I CALLED THE DEALER TO SEE WHAT IT MEANT AND THEY TOLD ME THAT WAS THE WARNING SIGN OF A FAILED ALTERNATOR. THEY ADVISED ME TO TOW THE CAR TO THE NEAREST DEALER BECAUSE THE CAR WAS BASICALLY RUNNING OFF THE BATTERY. THE DEALER WAS CLOSING, SO I HAD TO LEAVE IT THERE OVERNIGHT WITHOUT A RENTAL CAR. THE NEXT DAY THE DEALER WAS ABLE TO SWAP THE ALTERNATOR WITH A NEW ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088190August 19, 2004
STRUCTURE:BODY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THREE SEPARATE INCIDENTS OF CD-CHANGER/PLAYER FAILURE, EACH TIME UNIT WAS REPLACED WITH A "NEW" ONE. TWO FAILURES OF REAR CUP HOLDER. ONE FAILURE OF VEHICLE ALTERNATOR AT APPROXIMATELY 19,000 MILES. MOST RECENT FAILURE WAS THE IPDM CONTROL MODULE AT APPROXIMATELY 20,000 MILES. MYSTERIOUS ONGOING TRANSMISSION HESITATION, CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088233August 19, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ON THE EVENING OF AUG 4, 2004, I WAS DRIVING HOME, NOTICED THAT THE BATTERY AND BRAKE LIGHT WERE ILLUMINATED ON MY NEW (6500 MILES) NISSAN MURANO. I PLANNED TO TAKE IT TO THE LOCAL DEALER THE NEXT DAY, AS SOON AS I COMPLETED TWO UNCHANGEABLE APPOINTMENTS. AS I STARTED TO LEAVE THE PARKING LOT ON THE SECOND APPOINTMENT, THE VEHICLE WOULD NOT ACCELERATE. I CALLED THE DEALER AND MY HUSBAND, WHO CAME TO GET ME. THE VEHICLE HAD TO BE TOWED. DIAGNOSIS: FAILED ALTERNATOR. NEEDLESS TO SAY, I WAS NOT HAPPY. THEY HAD TO ORDER THE PART, AND THE REPAIR WAS FINISHED ON THE FOLLOWING TUESDAY, AUG 10. THE SERVICE MANAGER SAID HE HAD PREVIOUSLY HAD 4 OR SO FAILED ALTERNATORS, AND DIDN'T UNDERSTAND WHY NISSAN HAD NOT RECALLED THE VEHICLES. THE REPAIR HAS BEEN FINE, THE DEALERSHIP LOANED ME A VEHICLE, EVEN THOUGH I BOUGHT IT OUT OF TOWN. THEN I STARTED TO CHECK THE INTERNET, AND FOUND THAT THERE ARE A LOT OF ALTERNATOR FAILURES. I AM THANKFUL THAT MINE HAPPED IN A LOCAL PARKING LOT INSTEAD OF ON THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088166August 18, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
03 NISSAN MURANO SL BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATED AND WOULD NOT GO OUT ALTERNATOR WAS DIAGNOSED BY DEALER AS BEING BAD ALTERNATOR REPLACED UNDER WARRANTY BY DEALER I AM A SUBSCRIBER TO A INTERNET FORUM FOR MURANO'S AND HEARD OF THE WARNING SIGNS AND SUBSEQUENT ALTERNATOR FAILURES FROM OTHER OWNERS. THIS IS NOT AN ISOLATED OCCURANCE FOR MURANO OWNERS SOMEWHERE AROUND 30% OF VEHICLES HAVE SUFFERED THIS FAILURE AND SOME MORE THAN ONCE. I BELIEVE THAT NISSAN SHOULD ACKNOWLEDGE THIS AND CONDUCT A RECALL FOR REPLACEMENT OF THESE ALTERNATORS TO INCLUDE A NEW DESIGN OR NEW SUPPLIER TO CORRECT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087030August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY ALTERNATOR FAILED. I WAS STRANDED ON A BUSY FREEWAY. WHEN I CALLED NISSAN ROADSIDE, I WAS INFORMED THAT MY VEHICLE DID NOT HAVE ROADSIDE COVERAGE AND THEY WOULD NOT TOW IT TO THE DEALER. I HAD TO MAKE MY OWN ARRANGEMENTS, AT MY EXPENSE, TO GET IT THERE TO HAVE THE WARRANTY REPAIR COMPLETED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087032August 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER WENT OUT ON MURANO LEAVING ME WITH NO BRAKES. NO ADVANCE WARNING TO FAILURE. MASTER CYLINDER WAS REPLACED BY NISSAN UNDER WARRANTY. '03 NISSAN MURANO WITH 15,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087049August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING HOME FROM WORK APPROXIMATELY 3.5 MILES ON JULY 22ND 2004, I NOTICED THE BRAKE AND BATTERY LAMPS WERE ILLUMINATED ON THE DASHBOARD OF MY 2003 NISSAN MURANO SE AWD MANUFACTURED IN MARCH 2003. AFTER CONTACTING UNIVERSITY DEALERSHIP IN LANSING, MI ON JULY 23RD 2004, I WAS INFORMED TO BRING IT IN RIGHT AWAY. I DROVE IT ABOUT 10 MILES THAT DAY WITHOUT A CHANGE IN BEHAVIOR FROM THE VEHICLE BUT THE LAMPS WERE STILL ON. LATER THAT DAY I WAS INFORMED IT WOULD NEED A NEW ALTERNATOR. I DID NOT HEAR ABOUT ANY PROGRESS UNTIL AUGUST 2ND 2004 WHICH IS 10 DAYS LATER. THE DEALERSHIP CLAIMED THE ALTERNATOR WAS ORDERED THE PREVIOUS FRIDAY (30 JULY) AND SHOULD BE IN "LATE TODAY OR TOMORROW". I RECEIVED NO UPDATE UNTIL 7 DAYS LATER (AUGUST 10TH) WHEN I CALLED THE DEALER AND WAS INFORMED THE ALTERNATOR HAD COME IN AND IT SHOULD BE DONE THE NEXT DAY. ON AUGUST 10TH, I WAS ALLOWED TO PICK UP THE REPAIRED VEHICLE. IN TOTAL I WAS WITHOUT THE VEHICLE FOR 18 CONSECUTIVE DAYS WHILE WAITING FOR A REPLACEMENT FOR A FAULTY ALTERNATOR WHICH ARE IN SHORT SUPPLY. I WAS STILL RESPONSIBLE FOR MAKING LOAN PAYMENTS DURING THE 18 DAYS I WAS NOT ABLE TO USE THE VEHICLE AND HAD TO ARRANGE ALTERNATE TRANSPORTATION TO WHERE I WORK. THE NATURE OF THE FAILURE COULD HAVE LEAD TO A SERIOUS SAFETY CONCERN AS THE ANTILOCK BRAKES WERE DISABLED, AND IF THE VEHICLE HAD LOST POWER (SOME DO, SOMETIMES DUE TO SIMULTANEOUS BATTERY FAILURE) CONTROL OF THE VEHICLE COULD HAVE BEEN LOST. IT IS ALSO AN IMPOSITION ON THE CUSTOMER TO HAVE TO WAIT AN EXTENDED PERIOD FOR REPLACEMENTS TO BE DELIVERED FOR COMMONLY FAULTY PARTS. THE ALTERNATOR FAILING IN THE MURANO IS NOT AN INFREQUENT OCCURRENCE, IT APPEARS TO HAPPEN IN A LARGE PERCENTAGE OF VEHICLES. ONE DISCUSSION FORUM AND POLL RELATING TO THE MATTER CAN BE FOUND HERE: HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=2113. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088084August 17, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
2003 MURANO. THE POWER STEERING FADES IN AND OUT WHILE TURNING AT SLOW SPEEDS . TURN THE STEERING ONE WAY TO ONE DIRECTION AND TRY TO QUICKLY TURN IT BACK TO THE OPPOSITE WAY WHILE SLIGHTLY ACCELERATING. ALL OF A SUDDEN, STEERING BECOMES VERY DIFFICULT AND REQUIRES MUSCLE POWER CAUSING A FEW NEAR COLLISIONS WHEN CHANGING LANE OR MANEUVERING OUT OF SUDDEN AVOIDANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088096August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
BATTERY LIGHT AND BRAKE LIGHT ILLUMINATED. THE NEXT DAY, CAR STOPPED, WHILE DRIVING, ALMOST CAUSING A REAR END ACCIDENT. ALL POWER WAS LOST. DEALER REPLACED ALTERNATOR. 2003 MURANO, AWD, 11000 MILES. *JB PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088092August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED ON MY CAR THAT IS LESS THAN A YEAR OLD. THIS PROBLEM IS HAPPENING VERY OFTEN AND NISSAN NEEDS TO ADDRESS THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086848August 14, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE AT 4000 MILES ON 2004 NISSAN MURANO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086778August 13, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED WHILE DRIVING NORMALLY. NO PRIOR WARNING. HAD TO REPLACE BATTERY TO GET CAR HOME. PARTS REPLACED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087430August 9, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING BATTERY LIGHT APPEARED ON THE DASHBOARD, VEHICLE WAS TAKEN TO THE DEALERSHIP,AND TECHNICIAN DETERMINED ALTERNATOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086498August 9, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVERS SEAT IN MY 2003 MURANO HAD AN EXCESSIVE ROCKING PROBLEM SINCE PURCHASED NEW AND PROCEEDED TO GET WORSE AND WORSE UNTIL I COULD NOT TAKE IT ANYMORE.WELL NISSAN REPLACED THE WHOLE TRACK ASSEMBLY ON JULY 20, 2004. TO MY SURPRISE THE NEW ONE, ONLY BEING 3 WEEKS OLD IS ALREADY AS BAD AS THE ORIGINAL ONE BUT NOW IT MAKES AN EXCESSIVE CREEKING NOISE.MAYBE THE 3RD ONE WILL BE THE CHARM ?????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086321August 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2003 NISSAN MURANO SE AWD. ALTERNATOR FAILED AT 13,000 MILES. NO PREVIOUS SYMPTOMS. APPARENTLY THIS IS A COMMON PROBLEM WITH MURANOS AND SHOULD BE A SUBJECT FOR A RECALL BY NISSAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086326August 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SEATS
MY ALTINATOR BROKE ON MY 2003 NISSAN MURANO WITH ABOUT 8500 MILES ON THE WHOLE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086336August 6, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
(1) VEHICHLE WAS OPERATING NORMALLY, THEN THE BATTERY AND BRAKE WARNING LIGHTS CAME ON. 2) WHILE DRIVING DOWN THE INTERSTATE LOOKING FOR A DEALERSHIP, THE ENTIRE CAR SHUT DOWN, INCLUDING THE ENGINE AND BRAKING. I HAD TO CROSS 2 LANES OF INTERSTATE TRAFFIC TO GET TO THE SHOULDER WITHOUT POWER OR ADEQUATE BRAKING. AT THE TIME, I WAS TRAVELLING OUT OF TOWN AND WAS STRANDED IN A CITY WHERE I KNEW NO ONE. (3) AFTER BEING TOWED TO A DEALER, THE DAY AFTER I WAS TOLD THE ALTERNATOR AND BATTERY WERE BOTH BAD. A NEW ALTERNATOR HAD TO BE ORDERED BUT THERE WERE NONE IN THE IMMEDIATE AREA AND DIDN'T KNOW WHEN ONE WOULD BE AVAILABLE. THE ALTERNATOR AND BATTERY WERE EVENTUALLY REPLACED AT NO COST TO ME, 3 WORKING DAYS AFTER ARRIVING. OLD PARTS ARE NOT AVAILABLE.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083039July 31, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I WAS DRIVING HOME ON A 4 LANE ROAD WITH A CENTER TURN LANE IN THE RIGHT HAND LANE WHEN THE CAR IN FRONT OF ME SUDDENLY STOPPED. I HIT THE BRAKES AND SWERVED INTO THE LEFT HAND LANE TO AVOID AN ACCIDENT. I WAS TRAVELING APROX. 25 TO 30 MPH. THE POWER STEERING WENT OUT, THE STEERING WHEEL LOCKED AND THE CAR WAS CROSSING THROUGH THE TURN LANE HEADING FOR ONCOMING TRAFFIC. I JERKED THE WHEEL HARD TO THE RIGHT AND THE POWER STEERING CAME BACK AT THE LAST POSSIBLE MOMENT NARROWLY AVOIDING A HEAD ON COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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