Nissan Murano Complaints

5,967 consumer complaints on file.

#10246724October 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2004 NISSAN MURANO THE VEHICLE WOULD NOT ACCELERATE IN TRAFFIC AND WAS FORCED TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. MY 8 YEAR OLD SON WAS WITH ME AND THIS COULD HAVE CAUSED AN ACCIDENT AND INJURY. SUPERIOR NISSAN, WHERE I PURCHASED THE CARE LESS THAN 5 MONTHS PRIOR, SAID THAT THE TRANSMISSION VALVE BODY AND CAM LOBE SENSOR WAS GOING BAD. THE VEHICLE HAS ONLY 67,000 MILES ON IT. THE DEALER REFUSED TO STAND BEHIND THEIR PRODUCT AND QUOTED US A COST OF $2200 TO REPAIR. AFTER READING HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET, I FEEL THAT NISSAN SHOULD BE FORCED TO RECALL ALL MURANO MODELS WITH THE CVT TRANSMISSION AND REPAIR THEM. THIS IS A KNOW PROBLEM AND THEY ARE IGNORING THE FACT THEY PUT OUT A DEFECTIVE PRODUCT THAT COULD CAUSE INJURIES OR DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246589October 24, 2008
SEATS
DRIVERS SIDE SEAT BRACKET IS BROKEN, SO THAT SEAT IS NO LONGER STABLE PRESENTING A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246471October 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 MURANO SL AWD WITH ONLY 29,000 MILES WHEN THE VEHICLE WAS STARTED THE SERVICE ENGINE SOON LIGHT, SLIP LIGHT, AND VDC LIGHT CAME ON AND STAYED ON. UPON PUSHING THE GAS PEDAL, IT TOOK A COUPLE SECONDS FOR ANY ACCELERATION TO OCCUR. AFTER GETTING ON THE HIGHWAY AND PRESSING THE GAS PEDAL AGAIN, THE ACCELERATION WAS DELAYED AND WOULD ONLY GO UP TO ABOUT 40 MPH, BUT THE RPMS WERE EXTREMELY HIGH. EVERY TIME I TRY TO TAKE OFF FROM A STOP, IT TAKES AWHILE FOR ANY ACCELERATION TO OCCUR. FEELS LIKE THE TRANSMISSION IS SLIPPING. VEHICLE HAD TO BE TOWED AND I HAD TO PAY FOR IT. NOW I'M BEING TOLD THAT EVEN WITH ONLY 29,000 MILES, IT'S NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246552October 23, 2008
VISIBILITY
DRIVER SIDE SUN VISOR FAILS TO STAY UP. THIS CAUSES A VISION PROBLEM THAT IMPEDES DRIVING SEVERELY!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10246566October 23, 2008
SEATS
WITHOUT ANY APPARENT REASON, THE POWER DRIVER'S SEAT IN MY 2005 NISSAN MURANO BEGAN SLIGHTLY TILTING BACK AND FORTH, SIMILAR TO A ROCKING CHAIR MOTION. DEALER STATED THE WHOLE SEAT BASEFRAME NEEDS REPLACEMENT. COST OF REPAIR $800 PLUS. OF COURSE THE CAR HAS 40,000 MILES ON IT AND IS 4000 MILES OVER WARRANTY. I HAVE NEVER HEARD OF SUCH AN ITEM NEEDING REPAIR ON A VEHICLE WITH SO FEW MILES AND NEVER HAVING BEEN INVOLVED IN A COLLISION. SEEMS LIKE A DESIGN FLAW AND SHOULD BE REPLACED BY NISSAN AT NO COST TO THE CONSUMER. THROUGH RESEARCH ON MANY INTERNET SITES, IT SEEMS THIS PROBLEM IS MORE PREVALENT THAN I THOUGHT. NISSAN SHOULD BE MADE TO ISSUE A RECALL BEFORE SOMEONE GET SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246342October 22, 2008
POWER TRAIN
MY 17 YEAR OLD DAUGHTER WAS DRIVING MY 03 NISSAN MURANO TO SCHOOL WHEN SHE STOPPED TO PAY A TOLL. WHEN SHE TRIED TO TAKE OFF AGAIN THE CAR WOULD NOT MOVE. ONCE THE CAR GOT TO 4000 RPM'S IT TOOK OFF AGAIN. THE PROBLEM STOPPED OCCURRING FOR A COUPLE OF DAYS AND THEN IT HAPPENED AGAIN. AFTER THAT IT STARTED TO HAPPEN FREQUENTLY. AFTER TAKING THE CAR TO THE DEALER I WAS TOLD THEY WERE NOT SURE WHAT WAS WRONG WITH IT BECAUSE A LOT OF DIFFERENT CODES WERE COMING UP. EVENTUALLY I WAS TOLD THAT I NEEDED TO GET A WHOLE NEW CVT TRANSMISSION. THIS PROBLEM IS VERY UNSAFE AND COULD HAVE CAUSED MY CHILD TO HAVE A SERIOUS ACCIDENT ON A BUSY HIGHWAY. THIS ACCIDENT COULD HAVE CAUSED HER , HER LIFE. THE OLD TRANSMISSION IS NOT AVAILABLE BECAUSE THE DEALERSHIP I BROUGHT IT TO TOLD ME THAT THEY WERE GOING TO REPAIR IT AND RE SELL IT! I THINK THAT GIVING THE TRANSMISSION TO ANYONE IS A VERY DANGEROUS IDEA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246188October 21, 2008
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING THE CAR FOR ABOUT 30 MIN OR SO EVERY TIME I STEP ON THE ACCELERATOR PEDAL THE CAR IS DELAYED IN MOVING. IN ADDITION EVERY TIME I DRIVE THE CAR I LOSE POWER. THE CHECK ENGINE LIGHT COMES ON AND THE CAR SLOWS TO A CRAWL AND STOPS. I WILL THEN HAVE TO COAST THE CAR OFF TO THE SIDE OF THE ROAD. WAIT A FEW MIN AND THEN RESTART. THIS IS VERY SCARY EVERY TIME I TRY TO MAKE LEFT HAND TURNS. OTHER TIMES I AM DRIVING IT JUST WILL NOT MOVE FOR A LONG 5 TO 8 SEC DELAY. CARS COMING AT ME IN AT ANY SPEED HAVE ALMOST HIT ME. THERE WERE NO WARNINGS PRIOR THE STALLING. THIS HAPPENS EVERY SINGLE TIME I DRIVE THE CAR. I READ THERE WAS A NHTSA RECALL# 03V455000. THE THROTTLE BODY 3 TIMES, TRANSMISSION 2 TIMES. MOTOR MOUNTS AND A HOST OF OTHER PARTS. LET'S SEE OH YEAH THE TCM TWICE. VALVE BODY REPLACED. MILES AT 105,000. I HAVE SPENT OVER $900.00 PLUS. THE DEALERSHIP I BOUGHT IT FROM WON'T TAKE IT BACK. AT THIS POINT I JUST WANT OUT OF THIS CAR. COULD ANYONE HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246216October 21, 2008
SEATS
I OWN A 2005 NISSAN MURANO W/ POWER DRIVER SEAT. I HAVE FOUND THAT THE SEAT ATTACH POINT ON THE LEFT REAR IS BROKEN DUE TO A BAD DESIGN. THE SEAT IS ATTACHED TO THE SEAT RAIL WITH APPROX. A 1 INCH X 1/2 INCH X.060 THICK SHEET METAL PART. THERE IS A 90 DEGREE BEND AT THIS POINT, AND THIS IS WHERE IT HAS BROKEN. I HAVE TAKEN PICTURE OF THE AREA IN QUESTION, AND CAN SEND IF NEEDED. WITH THE SEAT NOT PROPERLY ATTACHED TO THE SEAT RAIL AND THE CAR, IT NOW IS A SAFETY ISSUE. IF THIS PART BREAKS WITH NORMAL USE, I WONDER WHAT WOULD HAPPEN IN A MODERATE CRASH. HOW MUCH MORE BODILY INJURY IS THEIR WHEN THE SEAT IS NO LONGER ATTACHED TO THE CAR DURING THE COURSE OF A ACCIDENT VIEWING AUTO WEB SITES, I SEE THIS IS A COMMON PROBLEM. I BELIEVE THAT NISSAN SHOULD ISSUE A RECALL FOR THIS DEFECT.. I HOPE YOU CAN HELP CAMERON J. BREWER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246229October 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE TRANSFER CASE. HE HAD NOT NOTICED ANY ISSUES, SUCH AS DIFFICULTY SHIFTING. THE DEALER STATED THAT THE TRANSFER CASE INNER SEAL NEEDED TO BE REPLACED. HE SPOKE WITH THE MANUFACTURER WHO STARTED A CASE AND STATED THAT THEY WOULD GET BACK TO HIM WITH THE RESOLUTION. THE CURRENT MILEAGE WAS APPROXIMATELY 49,700 AND FAILURE MILEAGE WAS APPROXIMATELY 49,000. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246075October 20, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE ATTEMPTING TO ENTER THE HIGHWAY FROM A STOP, THE FRAME UNDERNEATH THE DRIVER'S SEAT FAILED. THE CONTACT WAS THROWN INTO THE WINDOW AND DOOR. THE CURRENT MILEAGE WAS 41,422 AND FAILURE MILEAGE WAS 41,389.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246102October 20, 2008
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING LESS THAN 70 MPH, THE ENTIRE DRIVER'S SIDE SEAT COMPLETELY COLLAPSED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE; HOWEVER, THE SEAT CONTINUED TO SLIDE BACK AND FORTH. THE DEALER STATED THAT THE ENTIRE FRAME FAILED AND COULD NOT BE REPAIRED FOR LESS THAN $1,000. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,000. UPDATED 03/17/09 *LJ THE CONSUMER ALSO STATED THE HEATED SEAT STOPPED WORKING AFTER 1 YEAR. UPDATED 03/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246163October 20, 2008
VISIBILITY
THE VISOR ON MY VEHICLES FALLS DOWN, TOLD SPRING IS DEFECTIVE. NISSAN MURANO 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245762October 17, 2008
SEATS
I HAVE A 2005 NISSAN MURANO. THE DRIVERS SEAT HAS BROKEN OFF THE TRACK FROM NORMAL USE. THIS MAKES IT VERY DIFFICULT TO DRIVE. I HAVE ASKED THE DEALER IF THIS WAS COVERED UNDER WARRANTY. IT IS NOT COVERED NOR IS IT A RECALL. EVEN THOUGH THEY HAVE TOLD ME THEY HAVE HAD SEVERAL 2005'S COME IN WITH BROKEN SEATS. FROM SEVERAL WEBSITES I SEE THAT THIS IS A LARGE PROBLEM FOR NISSAN. YET, THEY WILL NOT RECALL OR ASSIST IN REPAIR COST. I THINK NISSAN IS WELL AWARE THAT THIS IS A PROBLEM AND THEY ARE TRYING TO AVOID A RECALL FOR AS LONG AS THEY CAN. I FEEL THIS IS A REAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245650October 16, 2008
VISIBILITY
I HAVE A 2005 NISSAN MURANO AND THE DRIVER SIDE SUN VISOR WILL NOT STAY IN UP POSITION. WHEN YOU PUT IT IN UP POSITION IT JUST FALLS BACK DOWN BLOCKING THE VIEW OF THE DRIVER. NISSAN SAYS THIS IS NOT A WARRANTY ITEM AND SINCE NO RECALLS HAVE BEEN ISSUED THEY WILL CHARGE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245343October 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 MURANO AND HAVE HAD PROBLEMS WITH TRANSMISSION THAT THE DEALER LIED TO ME ABOUT. AS I WAS PULLING INTO TRAFFIC THE CAR JERKED AFTER PRESSING THE ACCELERATOR AND JUMPED IN THE ROAD WHICH PROVED TO BE VERY DANGEROUS. THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND NISSAN SHOULD RECALL IT. I SPENT OVER $4500.00 TO REPAIR THIS. IT IS A FACTORY DEFECT THAT NEVER WAS ADDRESSED. THE POOR CONSUMER THINKING THEY ARE BUYING A DECENT CAR AT OVER 36K DOLLARS IS BUYING A PIECE OF CRAP. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE COMPANY OR THE FEDERAL AGENCY THAT GOVERNS THE QUALITY OF A PRODUCT BEING SOLD IN THIS COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245361October 14, 2008
SEATS
MY 2005 NISSAN MURANO HAS A BROKEN FRONT SEAT FRAME. THE DEALERSHIP SAYS IT WILL COST ME $900 TO FIX. I HAD NOTICED A LOT OF "CREAKING NOISES" OVER THE LAST SEVERAL MONTHS AND THOUGHT IT WAS A SQUEAKY SPRING IN THE SEAT. I WAS GOING TO HAVE THEM LOOK AT IT DURING A SERVICE APPOINTMENT NEXT WEEK, BUT AS I WAS DRIVING YESTERDAY, THE SEAT BASICALLY CAME APART AND WAS ROCKING TO THE LEFT SIDE , ESPECIALLY NOTICEABLE AS I MADE A LEFT HAND TURN. IT FELT AS IF I WAS GOING TO FALL RIGHT OUT OF MY SEAT. THIS IS VERY DANGEROUS AND I AM UNABLE TO DRIVE THE CAR BASED ON THIS ISSUE. THE DEALERSHIP SAID THERE IS NOTHING ELSE THAT THEY CAN DO AND THAT IT IS NOT COVERED UNDER WARRANTY. AFTER READING ON A CHAT LINE (SEE BELOW) HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F14EC7A/0 I REALIZE THAT THIS ISSUE IS VERY WIDESPREAD AMONGST OTHER MURANO OWNERS AND THEY SHARE IN THE SAME CONCERNS AS MYSELF. BOTTOM LINE IS, IS THAT MY CAR IS UNDRIVEABLE AT THIS POINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245270October 13, 2008
VISIBILITY
MY DRIVER SIDE SUN VISOR HAS FAILED AND POPS DOWN WITH EVERY HARD BUMP IN THE ROAD. THIS SEEMS TO HAVE FAILED ON A LOT OF 2006 NISSAN MURANO'S. THIS IS A SAFETY ISSUE IF IT BLOCKS SIGHT AT THE WRONG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245062October 10, 2008
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN IN TRAFFIC UNDER APPX 10 MPH, YOU ACCELERATE AND IT DOES NOTHING, THEN SUDDENLY TAKES OFF. YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. IT IS VERY RANDOM AND ONCE IT STARTS DOING IT, IT KEEPS DOING IT UNTIL YOU STOP THE ENGINE AND RESTART THE CAR. I HAVE TO PULL OUT ON A BUSY STREET IN THE AFTERNOON, AND HAVE ALMOST BEEN HIT. I HAVE TAKEN IT TO TWO NISSAN DEALERSHIPS AND ALL THEY DO IS SAY IT IS A VACUUM LINE. THEY SAID I NEEDED NEW MOTOR MOUNTS TO KEEP THE ENGINE STABLE SO THAT THEY WON'T GET LOOSE. I HAD THEM REPLACED AND IT DID NOT FIX THE PROBLEM. THE PROBLEM DOES NOT THROW AN ERROR CODE, SO NO ONE, INCLUDING A VERY REPUTABLE AUTO REPAIR GARAGE, CAN FIX IT. WE HAVE EVEN STARTED GUESSING WHAT THE PROBLEM MIGHT BE, IE, FUEL INJECTORS - HAD THEM CLEANED - NO CHANGE. I HAVE NOW SPENT ALMOST $3K AND I STILL HAVE THE SAME PROBLEM. NISSAN TELLS ME THAT THERE IS A RECALL,BUT NOT FOR MY SERIAL NUMBER. I HAVE BEEN DEALING WITH THIS SINCE ABOUT MAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245073October 10, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BATTERY FAILED IN THE VEHICLE. THE DEALER REPLACED THE BATTERY. EIGHTEEN MONTHS LATER, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE BATTERY FAILED AGAIN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR), WHICH WAS IDENTICAL TO THE FAILURE SHE EXPERIENCED. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THEY CHANGED THE CAM SHAFT POSITION IN THE VEHICLE. THE FAILURE MILEAGE WAS 44,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245086October 10, 2008
LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL
DOOR LOCK FAILED TO PERFORM ON NISSAN MURANO 05 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano