Nissan Murano Complaints

5,967 consumer complaints on file.

#10258851February 16, 2009
SEATS
WHILE DRIVING DOWN A CITY STREET, MY DRIVER'S SEAT ON MY '05 NISSAN MURANO DROPPED. IT IS NOW LOOSE, SHIFTS SIDE TO SIDE AND I FEAR IT IS A SAFETY HAZARD. I FOUND A DISCUSSION GROUP ABOUT THIS EXACT SITUATION ONLINE. APPARENTLY NISSAN KNOWS ABOUT THE WEAKNESS IN THE SEAT DESIGN AND THE SAFETY ISSUE, BUT WILL NOT ACCEPT RESPONSIBILITY. I DO NOT HAVE THE $1020 QUOTED TO REPAIR THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258774February 16, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTER FAILURE AT 125K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258684February 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER BEING IN STOP AND GO TRAFFIC, MY 2003 NISSAN MURANO SE 2WD DOES NOT ACCELERATE PROPERLY. ONCE THE GAS PEDAL IS PRESSED, THE CAR BARELY STARTS TO MOVE, BUT THE TACHOMETER CONTINUES TO INCREASE. AT ABOUT 3000 RPM, OR ROUGHLY 1-2 SECONDS UNDER NORMAL ACCELERATION FROM A COMPLETE STOP, THE MURANO THEN LURCHES FORWARD. THIS IS VERY DANGEROUS AND HAPPENS WHEN THE CAR HAS EXPERIENCED LONG PERIODS OF STOP AND GO TRAFFIC OR BEING IDLE. I TOOK IT TO NISSAN AND THEY CLAIMED TO HAVE FIXED THE PROBLEM BY CHANGING THE THROTTLE BODY CHAMBER. THE MURANO DID NOT HAVE ANY MORE PROBLEMS UNTIL ABOUT 4 MONTHS AFTER THE REPAIR. SINCE THEN, IT HAS BEEN ACTING UP AS TRAFFIC CONDITIONS WARRANT. I CAN "RESET" OR STOP THE LURCHING FROM OCCURRING BY TURNING OFF THE IGNITION AND THEN TURNING IT BACK ON. THE PROBLEM IS, I'M USUALLY IN TRAFFIC WHEN I DO THIS, AND THE PROBLEM RESUMES ABOUT 5-10 MINUTES LATER. IF I GET AWAY FROM THE TRAFFIC, STOP AND LET THE CAR SIT FOR A BIT, THEN TURN THE ENGINE BACK ON AND DRIVE IN NORMAL TRAFFIC, THEN THE PROBLEM DOES NOT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258702February 15, 2009
SEATS
DRIVERS SEAT WAS MAKING A SQUEAKING NOISE AND FINALLY BROKE, SENDING THE SEAT DOWN TO THE FLOOR, JOLTING THE DRIVER. IT WAS REPAIRED BY THE DEALER, BUT WAS NOT COVERED UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258727February 15, 2009
VISIBILITY
I HAVE A PROBLEM WITH SUNVISOR IN MY MURANO. I KNOW IT IS REALLY COMMON PROBLEM IN MURANOS. AS YOU REALIZE IT IS SAFETY ISSUE. I HOPE IT WILL BE RECALL FOR SUNVISOR IN MURANO.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258649February 14, 2009
VISIBILITY
2004 NISSAN MURANO SUN VISOR FAILURE. DRIVER'S SIDE SUN VISOR DOES NOT STAY UP OR FALLS DOWN AD OBSTRUCTS VIEW WITH SUDDEN OBSTRUCTION. THIS IS DANGEROUS AND PRODUCT SHOULD BE INVESTIGATED FOR FAILURE TO WORK PROPERLY AND BEING A SUDDEN DANGER TO DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258673February 14, 2009
FUEL SYSTEM, GASOLINE
FUEL TANK FILLER DOOR WOULD NOT OPEN. DEALER REPLACED RELAY FOR $209.46 ON 7/8/2008. FUEL TANK FILLER DOOR BECAME STUCK CLOSED AGAIN ON 9/23/2008. DEALER RECOMMENDED ADDITIONAL PARTS/LABOR (OPENER MECHANISM) FOR SEVERAL HUNDRED MORE DOLLARS. I HAD THE MECHANIC ADJUST THE LATCH. AS OF 2/14/2009 THERE HAS NOT BEEN A RECURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258682February 14, 2009
SEATS
UNDER NORMAL USE I AM A 195 LB. GUY WHO DRIVES MY 2005 NISSAN MURANO TO WORK AND FOR ERRANDS. I HAVE NEVER PUT THE SEAT UNDER ANY TYPE OF EXCESSIVE WEAR BUT THE BACK SUPPORT BAR ON THE BOTTOM BROKE. THIS IS DEFINITELY AND ENGINEERING FLAW IN THE SEAT BUT NISSAN REFUSED TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258479February 12, 2009
SEATS
THE DRIVER'S SEAT IN MY 2005 NISSAN MURANO CREAK AND MOVE WHEN TURNING. I HAVE LOOKED AT A COUPLE OF FORUMS AND THIS PROBLEM APPEARS TO BE A COMMON ONE FOR THESE VEHICLES FROM THE YEARS 2003 TO 2006. MY CONCERN IS THAT THE VEHICLE MAY BECOME UNSAFE TO DRIVE AS SOME PEOPLE ARE REPORTING THAT THERE SEAT IS SHIFTING AROUND WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258390February 11, 2009
VISIBILITY
MY 2005 NISSAN MURANO HAS AN ISSUE WITH THE DRIVER SIDE SUN VISOR. IT DOES NOT STAY IN THE UP POSITION AND FALLS INTO MY LINE OF SIGHT. I HAVE READ THAT THIS IS A COMMON PROBLEM AND IT IS VERY DANGEROUS. PLEASE TAKE ACTION AGAINST NISSAN SINCE THEY WANT CONSUMERS TO PAY FOR THEIR MISTAKES. YESTERDAY I WAS DRIVING AND THE VISOR FELL INTO MY LINE OF SIGHT. IT DISTRACTED ME ENOUGH THAT I HAD TO SLAM ON MY BRAKES TO AVOID HITTING A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258187February 10, 2009
SEATS
THE DRIVER SEAT IN MY 2004 NISSAN MURANO BROKE. THE MOTOR IS STILL WORKING BUT THE RIGHT SIDE OF THE CABLE IS BROKEN SO IT DOESN'T SLIDE FORWARD. THIS IS A MAJOR SECURITY ISSUE AND IT COSTS OVER $1000 TO REPAIR IT. I HAVE READ MANY OTHER MURANOS WITH SIMILAR COMPLAINTS SO THIS MUST BE A MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258012February 9, 2009
VISIBILITY
THE SUN VISOR ON MY CAR KEEPS (FLOPPING) DOWN AND FALLING INTO MY VIEW, RESTRICTING MY SIGHT WHILE I AM DRIVING. I T WILL NOT STAY IN THE "UP POSITION". A FEW TIMES I HAD SOME CLOSE CALLS, BUT NO ACTUAL INCIDENT. THE DEALER SAID THAT IT WAS NOT UNDER WARRANTY ANY LONGER AND IT WOULD COST APPROX. $250 TO FIX...IF I HAD THE $ TO FIX IT I WOULD, BUT I DON'T. ALSO, I FEEL THAT THEY SHOULD FIX IT...THE WARRANTY WAS ONLY A FEW MONTHS OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258052February 9, 2009
POWER TRAIN
WE WENT OUT AND STARTED THE CAR ON WEDNESDAY NIGHT OF LAST WEEK AND A VERY LOUD VIBRATING SOUND COULD BE HEARD FROM THE ENGINE COMPARTMENT. DUE TO THE TIGHT QUARTERS IN THE ENGINE COMPARTMENT AND VERY COLD TEMPERATURES, I WAS NOT ABLE TO INVESTIGATE VERY MUCH. IT WAS OBVIOUS THE NOISE OCCURRED ONLY UNDER LOADS. NISSAN INVESTIGATED THE FOLLOWING DAY AND INFORMED US THE IDLER PULLEY BRACKET HAD A CRACK AND AS A RESULT IT TORE INTO THE BELTS. NISSAN STATED IT NEEDED TO BE FIXED BECAUSE IT IS EXTREMELY DANGEROUS TO DRIVE WITH THE BRACKET BEING CRACKED. BOTH THE BRACKET AND BELTS NEEDED REPLACEMENT ASAP ($400). THE CAR HAS AN EXISTING POWERTRAIN AND BUMPER TO BUMPER WARRANTY, NEITHER OF WHICH COVERED THIS. IN ADDITION, NISSAN SAID THIS HAPPENS ONCE AND AWHILE SO I LOOKED THE ISSUE UP ONLINE AND FOUND MANY COMPLAINTS. IN ADDITION, IT APPEARS THIS FAIL RESULTS MORE OFTEN IN CARS THAT HAD THE ALTERNATOR RECALL REPAIRED AND IN DOING THAT REPAIR, THIS BRACKET IS EITHER DAMAGED OR TORQUED TOO TIGHTLY BACK IN PLACE. HAD THIS PIECE COMPLETELY BROKEN WHILE DRIVING, WE COULD HAVE HAD A SERIOUS ACCIDENT. NISSAN SHOULD REPLACE THESE BRACKETS CONSIDERING THEY CLAIM IT "DOES OCCUR", IT "CAN'T BE DRIVEN SAFELY" WITH IT BEING CRACKED. THERE IS NO REASON A BRACKET LIKE THIS SHOULD FAIL, ESPECIALLY AFTER ONLY 4 YEARS AND 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258146February 9, 2009
SEATS
FAILURE OF THE POWER SEAT DRIVE. DRIVER'S SEAT SEEMED TO BE LOPSIDED, HIGH ON THE LEFT SIDE OF IT. NOW I HAVE TO DRIVE WITH SEAT SEVERELY ASKEW TO THE RIGHT AND SEAT COULD NOT BE PROPERLY ADJUSTED. REPAIR WILL COST ABOUT $850 PLUS TAX. ALL FOR THE SAKE OF A POORLY DESIGNED, OVERWORKED SMALL PLASTIC GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257965February 8, 2009
SEATS
MY 2005 NISSAN MURANO HAS A DEFECTIVE DRIVERS SEAT, WHICH BROKE DURING A NORMAL DRIVE. THE TILTING FORCE FROM THE BREAK CAUSED ME A STRAIN IN MY LOWER BACK, AND LOSE CONTROL OF THE VEHICLE. I RAN OFF THE ROAD, CAUSING MY TIRES TO BE SEVERELY DAMAGED, NEEDING TO BE REPLACED DUE TO CUTS AND TEARS IN THE SIDE WALL, AND I BELIEVE I NEED A 4 WHEEL ALIGNMENT DUE TO THE ACCIDENT. AFTER THE ACCIDENT, I SEARCHED THE INTERNET AND FOUND THAT THIS DEFECTIVE SEAT HAS BEEN AN ISSUE WITH OTHER OWNERS, AND FOUND THIS ARTICLE WHICH DESCRIBES MY EXPERIENCE WELL HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD.PHP?THREADID=1548 BORROWING FROM THIS OTHER OWNER'S ISSUE, I QUOTE "THE PARTS THAT ARE DEFECTIVE ARE: 87458-AR00A - SEAT LIFTER LINK AND 874540CA61A - SEAT MOTOR ASSEMBLY THE TWO NUMBERS LISTED ABOVE ARE WHAT IS SPECIFIED IN THE SEAT REPAIR TSB, BUT APPARENTLY THERE IS AN UPDATED PART NUMBER NOW FOR BOTH PIECES. NISSAN HAS COMBINED THE PART INTO ONE PART NUMBER NOW. NOTICE THE "B" IN THE PART NUMBER - MOST ONLINE CATALOG NUMBERS ARE CA68A. THE NEW ONE IS CA68B. APPARENTLY THE PART HAS BEEN UPDATED AGAIN BECAUSE THE OLD ONE WAS STILL BREAKING." SINCE THIS SEAT NOW MOVES BACK AND FORTH, IT IS A SAFETY ISSUE THAT I NEED TO ADDRESS NOW. I WILL PAY ABOUT $1000 IN PARTS AND LABOR, ON TOP OF REPLACING MY TIRES FOR $787.96. I WILL KEEP THE OLD PARTS AFTER THE SEAT IS REPAIRED FOR PROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257985February 8, 2009
SEATS
THE DRIVER'S SEAT FRAME BRACKET THAT KEEPS THE SEAT IN ITS PROPER PLACE AND ORIENTATION TO THE STEERING WHEEL BROKE. THIS RESULTED IN THE SEAT SUDDENLY FALLING TOWARD THE DRIVERS SIDE DOOR. IT IS ALMOST IMPOSSIBLE TO DRIVE THE VEHICLE IN THIS CONDITION AND IT IS IMPOSSIBLE TO DRIVE THE VEHICLE IN A SAFE MANNER IN THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257991February 8, 2009
SEATS
I HAVE A 2003 NISSAN MURANO WITHIN THE FIRST THREE YEAR OF OWNERSHIP THE DRIVERS SEAT HAS BROKEN WHILE DRIVING NORMALLY WHEN MAKING A RIGHT HAND TURN. I'VE OWNED THE CAR NOW FOR 5 YEARS HAVE 52K MILES ON IT AND THIS HAS NOW HAPPENED THREE TIMES. THE FIRST TIME IT WAS FIXED ANDUNDER WARRANTY THE SECOND TIME IT WAS FIXED BUT I WAS CHARGED AND THE THIRD TIME JUST HAPPENED ON FEB 7 2009 THE SECOND FIX LAST EDONLY 1 WEEK OVER 1 YEAR. WHICH NEGATES THE REPAIR WARRANTY. I AM UNSURE HOW THIS WILL BE FIXED BUT A DRIVER CAN AND I HAVE LOST CONTROL F THE VEHICLE AS THE SEAT DROPS BACK AND YOU FALL BACKWARD. THIS COUL;D CAUSE AN ACCIDENT AND A POTENTIAL FATAL SITUATION. A SEAT IN A CAR SHOULD NOT REEK ONCE A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257673February 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A NISSAN 2003 MURANO, WHEN IN A STOPPED POSITION, THE CAR WILL FAIL TO ACCELERATE UNTIL A FEW SECONDS LATER, WHICH CAN CAUSE A SAFETY HAZARD WHEN IN TRAFFIC. I AM NOT THE ONLY OWNER OF THIS TYPE OF VEHICLE THAT HAS THIS ISSUE, THERE ARE MANY OF US. I HAD IT CHECK AND TOLD I NEEDED TO HAVE THE CVT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257645February 5, 2009
SEATS
I NOTICED THAT THE DRIVERS SEAT BEGAN MAKING A CLICKING NOISE, SHORTLY AFTER THAT THE SEAT BEGAN TO ROCK, IT DID NOT FEEL LIKE IT WAS SECURED TO THE CAR. I BROUGHT THE CAR TO THE DEALER AND HE TOLD ME THAT IT WAS A BROKEN BRACKET AND I WOULD HAVE TO BUY AN ENTIRE ASSEMBLY TO FIX IT FOR $911.00 THE DEALER ALSO TOLD ME THAT MY WARRANTY WAS UP BUT WOULD TRY TO SEE IF THEY WOULD COVER IT UNDER "GOODWILL" AND THAT DID NOT WORK EITHER, I WAS TOLD TO CONTACT NISSAN NORTH AMERICA DIRECTLY AND AFTER A LOT OF DIALOG NISSAN AGREED TO GIVE ME $200.00 TOWARDS THE REPAIR. I WENT TO A DIFFERENT DEALER FOR A QUOTE AND THEY AGREED TO DO THE JOB FOR A TOTAL OF $400,00 MEANING IT WOULD COST ME $200.00 OUT OF POCKET TO FIX. I HAD THIS DEALER FIX THE CAR. NISSAN NORTH AMERICA DID NOT AGREE WITH ME WHEN I TOLD THEM THAT THIS WAS A DESIGN FLAW. THERE ARE NUMEROUS COMPLAINTS ON THE NET REGARDING THIS PROBLEM. I FEEL THAT THERE SHOULD BE A RECALL ON THIS BECAUSE THE SEAT CAN BECOME TOTALLY DISENGAGED FROM THE FLOOR IF AN IMPACT SHOULD OCCUR, THIS COULD CAUSE THE DRIVER AND OR OTHER PASSENGERS TO BECOME INJURED. ADDITIONALLY, THE SEAT ALSO CONTAINS A SIDE IMPACT AIRBAG AND SEAT BELTS COULD BECOME USELESS SHOULD THE SEAT DISLODGE FROM THE FLOOR. I BELIEVE THAT I SHOULD BE REIMBURSED FOR ALL THE MONEY I SPENT TO GET THIS PROBLEM DIAGNOSED AND REPAIRED AS THIS PROBLEM ENCOMPASSES MURANO'S MADE FROM 2003 THRU 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257653February 5, 2009
SEATS
DRIVER SEAT LEFT REAR BRACKET BROKE. SEAT LEANS TO THE LEFT AND IS ONLY SECURE IN 3 OF THE FOUR CORNERS . SEAT EASILY LIFTS OFF OF THE LEFT REAR. SEEMS LIKE A SERIOUS PROBLEM IF AN ACCIDENT WAS TO OCCUR. WITH ALL THE COMPLAINTS ON THE SAME ISSUE I CANNOT BELIEVE THIS HAS NOT ALREADY BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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