Nissan Murano Complaints

5,967 consumer complaints on file.

#10264059April 3, 2009
SEATS
MY 2003 NISSAN MURANO (APPROX 76,000 MILE) HAS A DEFECTIVE DRIVER'S SEAT. ALL OF A SUDDEN, THE SEAT SWINGS DOWN TOWARDS THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264074April 3, 2009
SEATS
DRIVER SEAT ON 2003 NISSAN MURANO HAS BREAKING SEAT FRAME. SEAT TILTS TOWARD DRIVER DOOR ON TURNS MAKING IT EXTREMELY HARD TO CONTROL THE VEHICLE. NISSAN REFUSES TO ACKNOWLEDGE THERE IS A SAFETY OR MANUFACTURING PROBLEM WHEN CONTACTED. HAVE FOUND OVER A THOUSAND REPORTS OF SAME CONDITION ON 2003-2006 MODELS. THIS CONDITION ALMOST CREATED A HEAD-ON COLLISION WHILE I WAS AT THE WHEEL. DEALERSHIP CANNOT REPAIR WITHOUT NISSAN APPROVAL AND AS I STATED NISSAN REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. IT IS EITHER A DESIGN PROBLEM OR A QUALITY CONTROL ISSUE FOR THE MANUFACTURER NISSAN. IF THIS IS NOT A LEGITIMATE SAFETY ISSUE THEN I GUESS I DON'T KNOW WHAT ONE REALLY LOOKS LIKE. IT APPEARS THAT NISSAN IS HOLDING OUT UNTIL THERE ARE SOME FATALITY ACCIDENTS BEFORE ACTING .. SEEMS LIKE THEN IT WILL BE TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263974April 2, 2009
AIR BAGS, SERVICE BRAKES, HYDRAULIC, SEATS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
THE AIR BAG INDICATOR LIGHT IS FLASHING IN THE DASH AGAIN. I HAD THIS PROBLEM FIXED ONCE BEFORE WHILE STILL UNDER WARRANTY AT THE NORTH LITTLE ROCK DEALERSHIP. ON LEAVING THE GARAGE WITHIN JUST A MILE, I MADE A LEFT TURN AND HEARD A CRUNCHING NOISE IN THE STEERING COLUMN AND IT CAME BACK ON. I WENT STRAIT BACK AND THEY SAID THEY WOULD FIX IT BUT THE (SECOND REPLACEMENT PART) WOULDN'T BE IN TILL THE NEXT DAY SO I WAS GIVEN A LOANER FOR ONE DAY. NOW IT'S BACK ON AGAIN. ALSO NOTED SHORTLY AFTER THE WARRANTY EXPIRED THAT THE LUMBAR SUPPORT ON THE DRIVERS SIDE NO LONGER INFLATES/DEFLATES AND HASN'T WORKED SINCE. I HAVE HAD ALL RECALLS FIXED AND HAD TO REPLACE THE BATTERY AT 37,000 MILES AT MY COST. ALSO HAD TO HAVE THE DEALERSHIP RESURFACE BOTH FRONT ROTORS AND REPLACE A REAR CALIPER UNDER WARRANTY THAT HAD LOCKED UP 1 & 1/2 YEARS AGO. I SEE THAT THE FRONT ROTORS ARE IN NEED OF RESURFACING AGAIN EVEN THOUGH THE BREAK PADS HAVE 1/2 OF THERE WEAR LEFT TO GO. DUE TO THE HIGHLY CHROMED /CURVED DIPSTICK, GETTING AN ACCURATE OIL LEVEL READING IS NOT POSSIBLE AT ANY TIME, SO THE DIPSTICK HAS ONLY BEEN REMOVED THREE TIME SINCE PURCHASING IT AS IT IS A POINTLESS ENDEAVOR. I OWN SIX AUTOS THAT RANGE IN AGE FROM 1972 THREW THIS 2005 MURANO AND OF ALL OF THEM, THE MURANO IS THE LEAST TRUSTED ONE. I WILL NEVER OWN ANOTHER NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263852April 1, 2009
VISIBILITY
I HAVE A 2005 MURANO WHICH JUST PASSED 35K IN MILEAGE, I ALSO HAVE THE GOLD-PREFERRED WARRANTY. MY ISSUE IS THAT THE DRIVER-SIDE SUNVISOR SUDDENLY STOP WORKING. IT NO LONGER STAYS IN THE "UP" POSITION. IT IS NOT COVERED BY WARRANTY. THE VISOR IS DROPPING DOWN AND CAUSING A SAFETY ISSUE. I'VE HEARD THAT ALMOST EVERY THIRD NISSAN MURANO OF MY YEAR HAS THIS PROBLEM. I THINK IT IS CLEARLY A MECHANICAL FAILURE. THANKS IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263890April 1, 2009
SEATS
DRIVERS SEAT ON 2003 NISSAN MURANO IS BROKEN. IT SHIFTS DURING DRIVING AND LEANS FROM SIDE TO SIDE. VERY DANGEROUS AND BAD ON THE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263903April 1, 2009
SEATS
I HAVE A 2004 NISSAN MURANO AND THE POWER SEAT AS I WAS SIMPLY DRIVING DOWN THE ROAD JUST LEANED TO THE LEFT SUDDENLY. I TOOK TO NISSAN TO REPAIR THEY GAVE ME A QUOTE OF $1,200.00. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10263748March 31, 2009
EQUIPMENT, ELECTRICAL SYSTEM
I RECENTLY HAD THE OPPORTUNITY TO DRIVE A 2009 NISSAN MURANO EQUIPPED WITH THEIR "SMART KEY". SIMILARLY, I ALSO DROVE A 2007 LEXUS GS WITH A "SMART KEY". I HAVE FOUND THAT BOTH VEHICLES CAN BE SHUT OFF AND EXITED WITH WHILE IT IS INADVERTENTLY LEFT IN THE "PARK" TRANSMISSION POSITION. ALTHOUGH A BARELY AUDIBLE CHIME RINGS, A DRIVER CAN EXIT THE VEHICLE AND IF THE VEHICLE IS ON AN INCLINE, IT CAN ROLL FREELY!! I AM ASTOUNDED THAT THERE ARE NO "NEUTRAL SAFETY" CONTROLS ON THESE NEW VEHICLES. STANDARD KEY IGNITIONS PREVENT THE DRIVER FROM RELEASING THE KEY IN ANY POSITION EXCEPT "PARK" ... NOT SO WITH THESE NEW "SMART KEY" CARS! I FORESEE MANY ACCIDENTS OCCURRING UNLESS SOME CORRECTION IS MADE IN THIS "OPTION". I DON'T UNDERSTAND HOW A GOVERNMENT VEHICLE SAFETY CHECK WOULD OVERLOOK THIS FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263566March 29, 2009
SEATS
I SAT DOWN IN THE DRIVERS SEAT OF MY 2005 NISSAN MURANO AND THE LEFT REAR SIDE OF THE FRAME SHEARED OFF. THE SEAT IS NOW TOTALLY UNSTABLE AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263304March 28, 2009
SEATS
I BOUGHT A BRAND NEW 2007 NISSAN MURANO AND IT HAS 55,000 MILES ON IT. AS I WAS DRIVING HOME MY DRIVERS SEAT MADE A VERY BIG POP AND THE FRAME OF THE SEAT BROKE INTO. IT SCARED ME TO DEATH AND I FELT SO UNSAFE. MY FIRST THOUGHT WAS THAT I HAD BEEN HIT BY ANOTHER CAR. PLEASE READ ALL THE COMPLAINT ABOUT THIS. I AM SURE THIS IS A DEFECT AND A BIG SAFETY CONCERN. I HAVE ALWAYS HAD MY CAR SERVICED AT THE DEALERSHIP AND HAVE ALL SERVICE RECORDS ON MY CAR. NISSAN WILL NOT FIX MY CAR BECAUSE THEY SAY IT HAS TO MANY MILES(55,000). THE COST TO REPAIR IS 1,500.00. I HAVE NEVER HAD A SEAT TO FALL IN THE FLOOR. I SURE HOPE THIS SAFETY HAZARD WILL BE RECALLED BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263009March 25, 2009
SEATS
MY DRIVER'S SIDE SEAT NO LONGER OPERATES WITH THE POWERED SEAT ADJUSTMENTS, AND IS STUCK IN ONE POSITION. AT FIRST, IT WOULD VEER TO THE RIGHT, BUT NOW IS STUCK IN ONE POSITION THAT IS NOT THE BEST POSITION FOR ME, CAUSING ME CONCERN FOR MY SAFETY ON THE ROAD. WHEN I HAD IT LOOKED AT THE NISSAN DEALERSHIP, THEY INFORMED ME THAT THE COST WOULD BE @ $1000. AS I RESEARCHED ON-LINE, I SEE SEVERAL COMPLAINTS ABOUT THE VERY SAME THING. THIS NEEDS TO BE RECALLED AND FIXED TO AVOID ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263039March 25, 2009
VISIBILITY
DRIVER SIDE SUN VISOR DOES NOT STAY IN UP POSITION. CAUSES POTENTIAL ISSUE OF BLOCKING DRIVER'S VISION WHEN IT SUDDENLY DROPS TO THE DOWN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262950March 24, 2009
SEATS
MY 2003 MURANO DRIVERS SEAT FRAME CRACKED AT THE LEFT FRONT SUPPORT WHILE DRIVING. THERE IS ONLY NORMAL USAGE OF THE SEAT UNDER NORMAL DRIVING CONDITIONS. I TOOK MY CAR TO THE DEALER AS I THOUGHT IT MAY JUST BE A BOLT THAT WAS LOOSE OR SOMETHING AND WAS TOLD THE WHOLE SEAT FRAME WOULD NEED TO BE REPLACED TO FIX THE ISSUE. THIS IS A SERIOUS SAFETY HAZARD AS THE SEAT ROCKS FORWARD WHENEVER BRAKING IN THE VEHICLE. HAD IT BROKEN UNDER STRAIN FROM BREAKING TO AVOID AN ACCIDENT I COULD HAVE LOST CONTROL OF THE CAR. WHAT'S THE USE IN BEING BUCKLED IN IF YOUR SEAT IS NOT SECURELY FASTENED TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262798March 23, 2009
SEATS
SITTING IN MY 2005 NISSAN MURANO DRIVERS SEAT. LEFT SIDE OF SEAT COLLAPSED / BROKE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262820March 23, 2009
STEERING
HIGH PRESSURE POWER STEERING HOSE LEAKED AT ONLY 52,600 MILES AND REQUIRED REPLACEMENT. THE VEHICLE IS 5.5 YEARS OLD AND OUT OF WARRANTY - NISSAN WOULD NOT COVER THE REPAIR DESPITE THE VEHICLE BEING LOW MILEAGE AND ME HAVING HAD THE POWER STEERING FLUID FLUSHED AT THE DEALERSHIP WHEN I HIT 30,000 MILES. THE HIGH PRESSURE HOSE AND TOTAL REPAIR COST $650. THIS IS UNACCEPTABLE FOR A CAR WITH SUCH LOW MILEAGE AND REGULAR MAINTENANCE. DEALER ADVISED THAT DUE TO THE LEAK, VEHICLE WAS UNSAFE TO DRIVE, REQUIRING ME TO PAY FOR A RENTAL UNTIL THEY COULD ORDER THE PART AND REPAIR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262823March 23, 2009
STEERING
STEERING RUNS OF BOOST (POWER ASSIST) WHEN TURNING QUICKLY. THIS IS NOTICEABLE WHEN PARALLEL PARKING, BUT ALSO NOTICEABLE WHEN EVASIVE MANEUVERS ARE REQUIRED. I CAN SEE A CRASH OCCURRING BECAUSE OF THIS. MINE HAS ACTED LIKE THIS SINCE NEW, AND I BELIEVE THIS UNRELATED TO A BURST HIGH PRESSURE STEERING HOSE THAT MY MURANO ENCOUNTERED AT 52,600 MILES. CONSUMER REPORTS NOTED THAT 2003-2004 MURANOS ALL EXHIBIT THE LOSS OF STEERING BOOST ISSUE, YET NISSAN WILL NOT ACKNOWLEDGE THAT IS A SAFETY ISSUE. I SEE SEVERAL OTHER COMPLAINTS HERE ON NHTSA FOR THE SAME STEERING BOOST ASSIST ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262585March 20, 2009
SEATS
DRIVERS SEAT FAILURE, BRACKET BROKEN AND NISSAN/DEALERSHIP STATES THIS IS NOT COVERED UNDER WARRANTY ISSUE ALTHOUGH IT IS CLEARLY A SAFETY ISSUE AND THERE IS MOVEMENT OF THE SEAT WHEN STARTING AND STOPPING THE CAR AS WELL AS WITH TURNS ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262581March 20, 2009
SEATS
I DRIVE A 2005 NISSAN MURANO. ONE DAY I WAS MAKING A 90 DEGREE RIGHT TURN WHEN I FELT THE DRIVER SEAT SNAP. AFTERWARD I COULD LEFT UP THE SEAT WITH MY HAND WHERE IT SHOULD HAVE BEEN SECURED TO THE FLOOR. THE SEAT NOW LEANS TO THE RIGHT WHENEVER I MAKE A RIGHT TURN. AFTER READING ABOUT THIS ON SOME MESSAGE BOARDS I'VE HEARD THIS IS A VERY COMMON PROBLEM FOR THE NISSAN MURANO. THIS IS A HUGE SAFETY ISSUE THAT IS EXPENSIVE TO FIX, AROUND 1000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262522March 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CVT TRANSMISSION FAILED ON MY NISSAN MURANO IN RUSH HOUR TRAFFIC IN OKLAHOMA CITY. MY WIFE AND 5 YR OLD SON IN THE VEHICLE, RESULTING IN A VERY DANGEROUS SITUATION. SHE WAS ALMOST RUN OVER. AFTER LOOKING INTO THIS PROBLEM I HAVE FOUND HUNDREDS OF PEOPLE THAT HAVE HAD THE SAME THING HAPPEN TO THEM. I THINK NISSAN HAS A SERIOUS PROBLEM WITH THIS CAR THAT THEY ARE NOT ADDRESSING. THIS COULD HAVE RESULTED IN INJURY OR DEATH AND NISSAN REFUSES TO ACKNOWLEDGE THIS TICKING TIME BOMB IN THEIR MURANOS. SEEMS THE PROBLEM IS EXCLUSIVE TO THE CVT TRANSMISSION. I'M LOOKING AT A $6400 REPAIR BILL BECAUSE IT IS 5000 MILES OUT OF WARRANTY. WHEN THIS OCCURS THE VEHICLE SIMPLY STOPS MOVING AND MUST BE TOWED. ALSO TOLD CANNOT FIX CVT, MUST BE REPLACED WITH BRAND NEW CVT, $6000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262426March 19, 2009
VISIBILITY
THE DRIVER SIDE SUN VISOR FALLS DOWN DURING DRIVING. THERE ARE TONS OF COMPLAINTS FROM OTHER NISSAN DRIVERS WHO ARE HAVING THE SAME PROBLEM WITH THE SAME AND DIFFERENT YEAR MODEL. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE THE RESPONSIBILITY OF NISSAN TO RECALL AND FIX. I HAVE NEARLY CRASHED DOZENS OF TIMES WHILE DRIVING BECAUSE THE VISOR FALLS DOWN AND BLOCKS MY VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262213March 18, 2009
FUEL SYSTEM, GASOLINE
WAS RUNNING OUT OF GAS AND WENT TO A GAS STATION. HOWEVER, GAS TANK DOOR WON'T OPEN. CALLED DEALERSHIP BUT SAID CAR IS OUT OF WARRANTY. HAD TO BREAK THE LOCK TO PUT IN GAS. HEARD A LOT HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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