Nissan Murano Complaints

5,967 consumer complaints on file.

#11479190August 14, 2022
AIR BAGS
Airbag light comes on indicating a problem. After a quick investigation of this problem it becomes evident that it’s very common and Nissan hasn’t admitted any problem . The cost to fix this is half the value of the car!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478855August 11, 2022
SERVICE BRAKES, ENGINE
The contact's husband owns a 2011 Nissan Murano. The contact stated that while driving up an incline at approximately 35 degrees and making a sharp left turn, the vehicle failed to accelerate. The contact then stated that he attempted to apply more pressure but the vehicle failed to accelerate and moved at a slow pace. The contact then stated that after he was in the driveway, he placed the shifter in park and then back in drive position but the vehicle hesitated then failed to accelerate. No warning light illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The approximate failure mileage was 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478894August 11, 2022
AIR BAGS
Supplemental Air Bags Flashing on dashboard. Brought to Nissan dealership. Was able to stop blinking for five days. Brought back to dealership. Still there. Air bags may not expand during an accident or may activate without warning with no accident. My wife has osteoarthritis and is highly susceptible to serious injury as a result of either of the former incidents happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476934August 1, 2022
POWER TRAIN
Light smoke coming from the exhaust became more over a couple days. Had to replace head gaskets.!!!$$$$ and sensors. Its a 2015 with 65k miles. I've noticed this is a problem with nissan Suv's lately which is sad. A friend of mine has a 2019 pathfinder and the same thing is happening to hers! I know things happen but this was a huge repair! And who has money for that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476980August 1, 2022
STEERING
The rack and pinion and power steering pump going out which is a safety issue if the power steering goes out while driving I feel that Nissan should fix this issue due to be a hazard and safety issue to the driver and other people on the road it can cause a severe wreak if not a fatality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476763July 31, 2022
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving from a funeral on Saturday July, 30th. 2022. The Car Has Been Fine, & Shown No Leading Hints Of Error. I Did Have A Spare Tire On In Which It Had No Problems Either. After The Funeral I Was Notified My Tire Was Ready, So I Headed Over To Get It Changed. After About 10/15 Mins Of Driving (Taking My Daughter To Work) The Car Started To Pull, & Make A Screeching/Loud Noise. At First I Thought Maybe It Was The Brake Pads, Or Tire Rubbing. After Calling My Dad (A Mechanic), & Talking With Others. Searching Online As Well. It Was Said To Be The Transmission. Few Moments Went By Then It Was The Transfer Case, Axel, Then Finally An Electrical Issue. My All Wheel Drive Light Constantly Flashes. I Have No Control Over The Off/On Module. Anything Over 5MPH It’s Does The Noise, & Tries To Pull The Car To The Left. It Gets Louder, & More Strong As I Accelerate. I’ve Never Had Problems Out Of This Car, Nor Has It Acted This Way Or Anything Close. It Was All Like A Random Happening. Now I Feel I’m At A Loss As No One Knows The Actual Problem. As My Fiancé & I Both Work. We Have No Other Transportation, & Have No Way Of Getting A New Car At The Moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476062July 27, 2022
SEAT BELTS
The contact owns a 2017 Nissan Murano. The contact stated that the front passenger’s side seat belt had remained locked in the reclined position with the seat belt message displayed on the instrument panel. The vehicle was not diagnosed by the dealer nor an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 73,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475711July 25, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 67 MPH, the sunroof suddenly detached. The dealer was contacted and stated that the sunroof needed to be replaced. The contact also contacted a certified auto body shop that stated the same. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475727July 25, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474221July 16, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Our 2011 Nissan Murano is garaged & serviced (not at dealer as their rates for labor & parts is crazy high) & has been a great SUV, until it had problems monthswith the acceleration in certain situations. This would happen when stopping at a red light or stop sign in town. We’d push on the acceleration~gas & the Murano wouldn’t respond…would do a slow count of 4 to 5, & the Murano would then accelerate slowly until reaching the posted speed limit. This act is dangerous as if merging or passing with a loss of acceleration in a crowded road would be a perfect storm of multiple accidents & injuries. On the highway, we would be driving & pressing the gas pedal like normal when all of a sudden the car wouldn’t respond & seemed like it was coasting or put in neutral, it would come back after a slow count of 4 to 5 seconds, & would slowly get to the speed limit. This has happened several times on the highway with speed limit listed @70mph. Imaging that you are driving along with traffic at 70mph when all of sudden the SUV stopped accelerating, & there is a big truck right behind you, & it’s continuing at the speed limit. Because of the acceleration issue, we were almost rear ended by a semi & could have killed us both. On the highway this has only happened a few times, compared to starting from a stop sign or red light which happens frequently each week. There is no warning or lights that this is going to happen, which makes it worse. The mechanic and shop that I have been using for over 35 years, has had several Murano’s with the same problem, & suggested the transmission might be failing, they also said to research this issue & ask Nissan. With living in a small town, the % of Murano’s having the same problem should trigger a paid recall, no matter the mileage or age if serviced regularly. This has been happening for months, & also with other years of the Murano design. Please read all of the owner’s comments about this issue, of not accelerating when needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474244July 16, 2022
AIR BAGS
Airbag warning light blinking. Checked with mechanic and the passenger airbag will not deploy if an accident occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474283July 16, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473914July 14, 2022
ELECTRICAL SYSTEM
A seal around the taillight was not properly sealed which caused rainwater to leak in the car's side body corroding the body harness and control module. Nissan Consumer Affairs is refusing to address the issue. The trunk hatch now pops open on its own and the car alarm goes off randomly making it extremely unsafe and undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473782July 13, 2022
SUSPENSION
Car started making funny noises from rear tires and was swaying. took it to local mechanic and found out the rear subframe and suspension has rusted away. According to research this is a common problem with this SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473515July 12, 2022
UNKNOWN OR OTHER
Sun visor on driver and passenger sides do not stay up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473403July 11, 2022
STRUCTURE:BODY
The contact owns a 2009 Nissan Murano. The contact stated that while driving at various speeds, a loud clunking type noise was present coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear subframe had separated due to severe corrosion and rusting and advised that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473160July 10, 2022
STRUCTURE:BODY, SUSPENSION
The rear passenger k frame is rusted in half...almost caused me to wreck with my 2 young kids inside... very unsafe... something needs to be done about this problem...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473012July 9, 2022
WHEELS, POWER TRAIN, SUSPENSION
The rear subframe is extremely rusted and breaking into pieces in multiple areas. The vehicle shakes upon acceleration and slowing down. Due to being lower income I cannot afford to fix the subframe (estimated to cost $400 for the the frame not including labor). Also the vacuum lines dry rotted and fell apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472591July 6, 2022
AIR BAGS
Airbag light going off continuously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472597July 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that while her granddaughter was driving 15 MPH and slowing down for a traffic light, the brake pedal was depressed however, the vehicle failed to slow as needed. The contact stated that the vehicle stopped in the middle of the intersection. The contact stated that her granddaughter was not aware if a warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the front calipers, brake pads, brake lines, and rotors needed to be replaced. The vehicle was repaired; however, the brake failure persisted. The contact researched online and related the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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