Nissan Murano Complaints

5,967 consumer complaints on file.

#10472916August 29, 2012
SEATS
DRIVERS SIDE SEAT LEFT REAR BRACKET CONNECTING THE SEAT TO THE SEAT ADJUSTER ASSEMBLY BROKE, CAUSING THE SEAT TO MOVE FREELY UP AND DOWN, ESPECIALLY WHILE TURNING. THIS SEEMS TO BE A COMMON OCCURRENCE ON THIS VEHICLE BASED ON WHAT I'VE READ IN FORUMS. THIS COULD BE VERY DANGEROUS WHILE YOU ARE TURNING YOUR SEAT UNEXPECTEDLY LIFTS UP AND COULD CAUSE YOU TO LET GO OF THE STEERING WHEEL AND CRASH. THE FOLLOWING WEBPAGE HAS COMMENTS FROM SEVERAL MURANO OWNERS WHO HAVE EXPERIENCED THE SAME. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-10.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472950August 29, 2012
ELECTRICAL SYSTEM
CAR BATTERY DIED SUDDENLY WITH NO LIGHTS OR ANYTHING ELSE LEFT ON. IT HAPPENED TWICE AND WAS EXACTLY SAME. BOTH CASES I WAS STRANDED WITH NO OTHER OPTIONS TO TOW THE CAR AND NEED TO TAKE TAXI TO GET MY FAMILY HOME, I WAS LUCKY TO HAVE ACCESS TO TAXI. DEALERS WERE UNABLE TO LOCATE AND FIX THE FAULT IN BOTH CASES AND GIVE ME LAME EXCUSE SOMETHING WAS LEFT ON. FOR ME IT'S SERIOUS SAFETY ISSUE AS I CAN'T AFFORD TO TAKE MY FAMILY IN THIS CAR WITH NO CONFIDENCE THAT WHEN WOULD IT DIE AGAIN. MY FAMILY WAS STRANDED ONCE OUTSIDE IN 100F HEAT AND I DON'T WANT THIS TO HAPPEN AGAIN. EITHER THEY IDENTIFY THE ISSUE AND FIX IT OR TAKE THE CAR BACK AND REPLACE IT WITH SIMILAR CAR. REGARDS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472532August 26, 2012
ELECTRICAL SYSTEM, STEERING
PROBLEM WITH THE TILT AND TELESCOPE OF THE STEERING COLUMN. WHEN TURNING ON THE CAR, GEARS SEEM TO BE GRINDING AND THE AUTOMATIC FEATURE NO LONGER WORKS. WHEEL DOES NOT RETURN TO THE PRE-SET LOCATION. ALSO THE AUTO SEAT FEATURE DOES NOT RETURN TO THE PRE-SET LOCATION. THERE'S A BIG PROBLEM WITH THE ELECTRICAL SYSTEM IN THE 2009 NISSAN MURANO. A COUPLE OF MONTHS AGO, IT COST ME OVER $500 TO GET THE REAR HATCH DOOR FIXED WHEN ALL OF A SUDDEN IT LOCKED SHUT. OF COURSE, THERE'S NO WAY TO UNLOCK THIS MANUALLY FROM INSIDE THE VEHICLE AND THIS COULD BE A POTENTIAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472413August 24, 2012
SEATS
DRIVER SEAT HAS SUFFERED STRUCTURAL INTEGRITY. THE FRAME OF THE BACK SUPPORT IS CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471885August 22, 2012
ENGINE
I WAS DRIVING WITH MY 2KIDS...AND MY MURANO STAR TO LOSS POWER.AND SPEED GOIN UP WITHOUT PUSHIN DE GAS..I WAS SOO SCARED..AND THE ENGINE GO COMPLETELY OFF..ON THE FREEWAY ..WENT A TRY TO STARTED DON'T STAR...I REPLACED ONE CAM SENSOR EN STILL THE SAME..NOW I'M NO HAVE NO MORE MONEY TO FIXED ..AN I'M STOCK WITH THE CAR PAYMENT. WITHOUT CAR..THE DEALER DON'T WANT TO HELP ME..HU CAN HELP ME TO FIX MY CAT??? LOOK NICE ...BUT. THE MOTOR IS A PIECE A ZSSSSSHH... :( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471893August 22, 2012
VISIBILITY/WIPER
THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY UP. WHILE YOU ARE DRIVING IT DROPS DOWN INTO YOUR EYELINE IMPAIRING YOUR VISIBILITY. THEY SAME THING HAPPENED TO MY PASSENGER SIDE BUT THE VEHICLE WAS STILL UNDER WARRANTY SO THEY COVERED IT. I BELIEVE THIS IS A DEFECT AND CAN BE A DANGER. I HAVE SPOKEN WITH NUMEROUS OTHER MURANO OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. NISSAN HAS NO INTENTION OF FIXING THIS PROBLEM. I GUESS THEY ARE WAITING FOR MORE ACCIDENTS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471540August 20, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE RAIL THAT ALLOWED SEAT TO BE ADJUSTED ON THE FRONT DRIVER'S SEAT WAS FRACTURED, CAUSING THE SEAT TO ABNORMALLY TILT TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURING DEFECT WHICH NEEDED REPLACEMENT AND WELDING TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE CURRENT MILEAGE WAS 116,000. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471550August 20, 2012
SEATS
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT FRAME FRACTURED FROM THE RIGHT SIDE, PUSHING THE DRIVER TOWARD THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471477August 19, 2012
SEATS
HEARD A "POP" AND THEN FELT THE CAR SEAT ROCK. APPEARS THAT SOMETHING BROKE ON THE LEFT, REAR CORNER OF THE DRIVER'S SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471157August 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE VEHICLE STARTED TO JERK AND THEN COULD NOT BE MOVED. THE CONTACT THEN NOTICED THAT TRANSMISSION FLUID WAS DRAINING OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO INFORMED THE CONTACT THAT A HOSE FROM THE TRANSMISSION HAD BECOME BRITTLE AND CRACKED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO REPORTED THAT THERE TWO CLAMPS ON THE EXHAUST SYSTEM THAT WERE RUSTED AND FELL OFF OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 51,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470505August 13, 2012
STEERING, POWER TRAIN
I NOTICED POWER STEERING FLUID ON THE CONCRETE UNDER MY VEHICLE. A MECHANIC TOLD ME MY HOSE WAS LEAKING AND I FOUND OUT IT COST ABOUT $500.00 TO FIX. I CHECKED WITH NISSAN DEALER TO SEE IF THERE WAS A RECALL. HE TOLD ME NO. THERE SHOULD BE A RECALL ON THIS PROBLEM BECAUSE IT IS DANGEROUS. THE FLUID IS ALL UNDERNEATH MY VEHICLE. THE FLUID COULD IGNITE BY HITTING THE EXHAUST PIPE OR ANYTHING HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470259August 11, 2012
SEATS
UPON DRIVING THE VEHICLE THE SEAT STARTED TO SLIDE TOWARD THE PASSENGER SIDE. UPON BRING IT TO A MECHANIC I WAS TOLD THAT THE PLASTIC WHEEL IN THE CHAIR MECH WAS WORN OUT AND NEED TO BE REPLACED. CALLED NISSAN AND THERE ANSWER TO ME WAS FIRST IF I WAS OVER WEIGHT AND CLAIM THAT IS WHY IT BROKE. WRONG ANSWER I AM NOT OVER WEIGHT TO CAUSE THAT AND THEN I WAS TOLD THAT I HAD TO BUY THE WHOLE NEW SEAT AND A TRACK THAT COST IS 800 FOR THE PART AND AT THAT POINT I TOLD THEM ALL I NEED IS A PLASTIC WHEEL...COMPANY TOLD ME IF I HAD AN EXTENDED WARRANTY IT WOULD BE FIX. WELL I DON'T HAVE ONE AND TRULY DON'T FEEL LIKE I WOULD OF NEED ONE FOR THE AGE AND MILEAGE OF THIS VEHICLE/ IT APPEARS THAT THERE HAS BEEN ALOT OF TROUBLES WITH THE 2005 MODEL AND THEY KNEW IT AND FELT THAT IF PEOPLE HAVE A WARRANTY TO FIX THINGS THEY WILL BE FIXED AND THERE IS NO PAPER TRAIL OF THERE POOR MANUFACTURING OF THE VEHICLE. AS OF TODAY THERE NOW TELLING ME THAT MY OIL PAN AND THE ALOT OF THE PARTS OF THE UNDERCARRIAGE OF THE VEHICLE IS ROTTED AND NEED TO BE REPLACED. I HAVE NEVER HAD A ROTTED OIL PAN, NOR HAS ANY OF MY UNDERCARRIAGE OF THE VEHICLE ROTTED, IT APPEARS THAT THERE PARTS ARE NOT HAVING A PROTECTION COAT OF RUSTOLUM ON THEM AND YET ONCE AGAIN THERE ANSWER IS IF I HAVE A WARRANTY IT WOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470082August 10, 2012
LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER SIDE DOOR LOCK ACTUATOR IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470156August 10, 2012
SEATS
THE REAR BRACKET ON THE DRIVER SIDE SEAT CRACKED. IT WAS ON THE LEFT SIDE OF THE REAR BRACKET. THIS CAUSED THE SEAT TO BE LOWER ON THAT SIDE. IT ALSO CAUSED THE SEAT TO ROCK BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470182August 10, 2012
SEATS
WHILE TAKING A LEFT HAND TURN, THE DRIVERS SIDE SEAT BROKE..MAKING IT LEAN TO THE LEFT. I FELL INTO THE DOOR AND SWERVED INTO THE OTHER LANE. THE SEAT NOW ROCKS BACK AND FORTH LIKE A ROCKING CHAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469488August 7, 2012
STEERING
I NOTICED POWER STEERING FLUID ON THE GROUND AND NOTICED THAT THE POWER STEERING RESERVOIR WAS LOW. I PUT THE CAR ON JACKSTANDS AND CONFIRMED THAT THE POWER STEERING HIGH PRESSURE LINE WAS LEAKING. THIS IS AN EXTREMELY DANGEROUS SITUATION SINCE THE FLUID IS COMBUSTIBLE AND I OBSERVED THE STEERING FLUID ON THE CATALYTIC CONVERTER AND EXHAUST PIPE. I FIXED THE HOSE MYSELF AND SAVED ALMOST $450 BUT NISSAN SHOULD ADDRESS THIS DEFECT BEFORE SOMEBODY IS KILLED IN A FIRE. AFTER READING THE NISSAN FORUMS ONLINE IT LOOKS LIKE NISSAN HAS MADE NO ATTEMPT TO CORRECT THIS DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469553August 7, 2012
SEATS
I WAS DRIVING MY 2005 MURANO AND THE LEFT SIDE OF THE DRIVER SIDE SEAT STARTING GOING DOWN AND WOULD NOT COME BACK UP. I STOPPED, LOOKED, AND CHECKED THE SEAT. THAT IS WHEN I NOTICED MY SEAT STARTED ROCKING BACK AND FORTH WHEN I PULLED ON THE TOP OF THE SEAT. I HAD IT CHECKED AND THE SEAT BRACKET IS BROKEN. I HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH MURANOS DUE TO THE FAULTY BRACKET IN 2003-2007 NISSAN MURANOS. WHY HASN'T NISSAN RECALLED THESE BRACKETS? WHY DOES IT COST $1300 TO REPLACE THE ENTIRE SEAT WHEN IT IS JUST A DEFECTIVE BRACKET THAT NEEDS TO BE REPLACED? WHY DO I HAVE TO PAY FOR THIS? HERE IS A FORUM OF PEOPLE HAVING THE SAME PROBLEM. CLICK TO THE LAST PAGE AND YOU WILL NOTICE PROBLEMS AS CURRENT AS 6/08/2012. THESE ARE THE PROBLEMS THAT ARE BEING REPORTED. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-PRINT.HTML HERE IS THE LINK TO PICTURES THAT SHOW THE PROBLEM. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-11-PRINT.HTML PLEASE HELP US REMEDY THE SITUATION AND MAKE NISSAN RECALL THIS BRACKET. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469347August 6, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PROPERLY RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469427August 6, 2012
POWER TRAIN
WAS DRIVING ON A HIGHWAY AND HEARD THUMPING SOUNDS FROM THE ENGINE. SLOWED DOWN TOWARDS THE SIDE AND THE NOISE STARTED INCREASING. IT SOUNDED LIKE SOMEONE HITTING THE ENGINE WITH A SLEDGE HAMMER. I PARKED THE CAR ON THE SIDE OF THE HIGHWAY AND LOOKED UNDER THE HOOD AND UNDER THE CAR. I SAW SOMETHING LEAKING. I GOT MY CAR TOWED TO THE NEAREST DEALER AND THEY TOLD ME THAT IT WAS MY TRANSFER CASE. COST TO FIX WAS CLOSE TO $5,000. I CONTACTED NISSAN FOR HELP AND THEY INFORMED ME THAT THEY COULDN'T DO ANYTHING. I ASKED IF THIS PROBLEM WAS COMMON AND THEY REPLIED NO. I HAD THE CAR FIXED AT MY OWN EXPENSE AND 14 MONTHS LATER THE PROBLEM OCCURRED AGAIN. WARRANTY WAS FOR 12 MONTHS OR 12,000 MILES WHICH EVER CAME FIRST. I WAS OVER BY 2 MONTHS BUT MILEAGE WAS UNDER. THEY QUOTED ME ADDITIONAL $3,000 TO FIX. I CAN NOT BELIEVE THAT THIS CAR HAS NOT BEEN RECALLED FOR THIS PROBLEM. THE CAR IS STILL AT THE MECHANICS BECAUSE I AM STILL IN SHOCK OF BEING FORCED TO PAY $8,000 FOR THE SAME PROBLEM AND WITHIN A LITTLE OVER A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469103August 3, 2012
VISIBILITY
THE SUN VISORS CONSTANTLY WILL NOT STAY UP. THIS HAPPENED FIRST ON THE PASSENGERS SIDE AND NOW ON THE DRIVES SIDE. THIS IS A SAFETY ISSUE! THESE SUN VISORS FALLING DOWN CAN BLOCK YOUR VISION WHILE YOU ARE DRIVING. THIS IS GOING TO COST ALMOST $600.00 TO FIX AT THE DEALERSHIP! THIS IS RIDICULOUS AND SHOULD BE A RECALL ON NISSAN'S PART, NOT CHARGE SOME OUTRAGEOUS PRICE TO FIX. I AM COMPLETELY APPALLED AT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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