Nissan Murano Complaints

5,967 consumer complaints on file.

#10520508June 18, 2013
VISIBILITY/WIPER
THE DRIVERS SIDE VISOR SLOWLY STARTED DROPPING ON ITS OWN. MY VISOR WILL STAY UP SOMETIMES BUT GIVEN A LITTLE TIME IT WILL NEVER STAY UP. I READ OF THIS IN OTHER MODEL YEARS BUT NEVER EXPERIENCED IT IN MINE UNTIL THE LAST 4 MONTHS. AND NOW IT HAS GONE FROM AN ANNOYANCE TO A LIABILITY. IF I CRASH BECAUSE OF THIS I'M SUING THE HE'LL OUT OF NISSAN AS IT'S A KNOWN ISSUE AND THEY WON'T FIX IT. NEVER ENCOUNTERED A SIMILAR ISSUE IN THE 7 OTHER VEHICLES I'VE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519996June 16, 2013
VISIBILITY, STRUCTURE
THE VISOR WILL NOT STAY UP. IT IS DANGEROUS BECAUSE I AM 6'1"AND MY SON IS 6'9" AND WE CAN'T SEE OUT OF THE WINDOW WHEN WE DRIVE. THIS IS SUPPOSEDLY A COMMON THING WITH THIS CAR. IT COSTS LIKE $300. TO FIX. IT IS A SAFETY ISSUE AND NISSA KNOWS ABOUT IT AND SHOULD HAVE TO FIX IT WITHOUT CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519920June 15, 2013
POWER TRAIN
TRANSMISSION HAS DEFECTIVE SEAL BETWEEN IT AND TRANSFER CASE CAUSING GEAR OIL TO LEAK OUT AND FAILURE TO COMPONENTS. CAN CAUSE LOSS OF CONTROL AND STALLING WHILE IN TRAFFIC WITH POTENTIAL TO HAVE AN ACCIDENT OR CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519921June 15, 2013
ENGINE
BELT TENSIONER PULLEY ASSEMBLY GETS RUSTED AND BREAKS OVER TIME CAUSING THE SERPENTINE BELT TO BREAK DURING DRIVING POSSIBLY BREAKING POWER STEERING PUMP BELT IN THE PROCESS. STEERING WILL FREEZE OR BECOME EXTREMELY DIFFICULT CAUSING STEERING FAILURE AND AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519947June 15, 2013
VISIBILITY/WIPER
DRIVER'S SUN VISOR DROPS UNEXPECTEDLY--SEVERELY INTERFERES WITH ABILITY TO SEE OUT FRONT WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519814June 14, 2013
SEATS
THE SEAT BASED WELD FAILED ON THE LEFT REAR CORNER CAUSING AN UNSAFE CONDITION. IN RESEARCHING THIS ISSUE, THERE ARE MANY, MANY SIMILAR INCIDENTS REPORTED ON THE WEB. THIS SHOULD BE A RECALL CONDITION AS IT RENDERS THE VEHICLE UNSAFE TO DRIVE. I SHUDDER TO THINK WHAT WOULD HAPPEN IF MY 17 YEAR-OLD NEW DRIVER WAS IN AN ACCIDENT...THE SEAT COULD EASILY BREAK LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519464June 12, 2013
SEAT BELTS
MY FOUR YEAR OLD SON WAS SITTING IN THE BACK SEAT WHEN THE SEAT BELT WOULDN'T UNLOCK ,MY SON WAS CRYING ,MY HUSBAND COULDN'T GET THE SEAT BELT TO UNLOCK ,IT WAS VERY SCARY HE HAD TO CUT IT OFF ,MY SON STOMACH WAS RED AND SWOLLEN . *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10516207June 11, 2013
STEERING
POWER STEERING FLUID LEAK - HARD TO TURN STEERING ,LOUD NOISE FROM STEERING PUMP BECAUSE NO FLUID PRESENT - LOOKS LIKE POWER STEERING HOSE LEAK - DID SOME RESEARCH ONLINE AND IT IS VERY COMMON IN MURANO 2003-2007 - OBVIOUSLY NISSAN WONT RECALL IT EVEN WHEN YOU HAVE WHOLE FORUMS ONLINE AND HUNDREDS OF PEOPLE COMPLAINING ABOUT SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515902June 9, 2013
SEATS
WHEN MY WIFE WAS DRIVING THE VEHICLE SHE HEARD A LOUD POP AND SUDDENLY THE SEAT FELL TO THE LEFT AGAIN THE DRIVERS SIDE DOOR. SHE ALMOST LOST CONTROL OF THE VEHICLE AND HAD TO PULL TO THE SIDE OF THE ROAD. WHEN SHE GOT OUT OF THE CAR TO SEE WHAT HAPPENED SHE NOTICED THAT THE SEAT WAS VERY UNSTABLE AND WHEN PUSHED TO THE CENTER OF THE CAR WITH ONE FINGER WAS NO LONGER ATTACHED TO THE FLOOR OF THE CAR. WHEN I WAS CALLED TO INSPECT THE VEHICLE I FOUND THAT THE FRAME OF THE DRIVERS SIDE SEAT HAD SHEARED INTO TWO PIECES AND IN FACT SHE WAS RIGHT. THE SEAT WAS NO LONGER ATTACHED TO THE FLOOR ON THE LEFT SIDE OF THE SEAT. I LOOKED THIS UP ON THE WEB AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME THING HAPPENING TO OTHER AMERICANS WHO BOUGHT THIS CAR. NOTE: THIS CAR IS A 2006 BUT, MY WIFE ONLY DRIVES IT ON THE WEEKENDS AND THE CAR HAS VERY LOW MILEAGE AS INDICATED ABOVE. THIS IS A VERY BAD SAFETY ISSUE AS THE SEAT COULD NOW BREAK LOOSE ON THE OTHER SIDE AND THE WHOLE SEAT COULD WIND UP FALLING INTO THE REAR SEAT AREA. THIS WOULD DEFINITELY CAUSE A LOSS OF CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL WOULD BE RIPPED OUT OF THE DRIVERS HANDS AND THEIR FEET WOULD BE PULLED AWAY FROM THE GAS AND THE BRAKE PEDALS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10515911June 9, 2013
SEATS
DRIVER NEARLY LOST CONTROL OF VEHICLE WHEN DRIVERS SEAT STRUCTURE SNAPPED LEAVING DRIVER OUT OF ALIGNMENT WITH STEERING WHEEL AS WELL AS GAS AND BRAKE PEDALS.. NOTE: THIS REQUIRES AN IMMEDIATE RECALL ....[XXX] HUMAN FACTORS ENGINEER, CERTIFIED BY U.S. GOVERNMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515833June 8, 2013
VISIBILITY
WHILE DRIVING ON THE HIGHWAY, MY SITUATIONAL AWARENESS WAS EXTREMELY COMPROMISED WHEN MY DRIVER'S SIDE SUN VISOR INADVERTENTLY CAME DOWN AND WOULD NO LONGER STAY IN THE UPRIGHT POSITION. I HAD TO DRIVE WITH IT THIS WAY FOR THE REST OF MY TRIP (OVER 2 HOURS) WITH HEAVY RAIN. IT WAS DANGEROUS AS MY VISIBILITY WAS SUBSTANTIALLY OBSTRUCTED WITH THE VISOR. A QUICK SEARCH IN THE INTERNET REVEALED THAT THIS IS A SOMEWHAT COMMON OCCURRENCE DUE TO POOR VISOR DESIGN AND NISSAN SEEMS TO BE OVERLOOKING THE ISSUE. REPLACEMENT VISORS ARE SEVERAL HUNDRED DOLLARS AND SEEM TO FAIL ALIKE IN THE SAME SPOT (THE ARM HEADLINER ATTACHMENT). IF NISSAN WON'T RE-ENGINEER THE PART TO CORRECT THE PROBLEM, THEY SHOULD REPLACE IT FREE OF CHARGE. THIS IS A SAFETY ISSUE BOUND TO REOCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515494June 6, 2013
SEATS
THERE IS A KNOWN FACT THAT THE DRIVERS SEAR ON THE NISSAN MURANO (2006-2011) HAS AN ISSUE WHERE THE DRIVERS SEAT WAS POORLY CONSTRUCTED AND THE SEAT FRAME SNAPS AROUND 80,000 MILES. MY SEAT BROKE WHILE DRIVING AT ABOUT 50 MPH DOWN THE STREET, ALMOST MAKING MY WIFE CRASH THE CAR. I HAVE CONTACTED NISSAN, AND THEY OFFERED TO PAY 50% OF THE $1600 REPAIR. NOT FAIR TO ME AT ALL. I HAVE ESCALATED THE MATTER TO THE REGIONAL TEAM, AND THEY OFFERED NO MORE HELP AT ALL. READING OTHER CUSTOMER COMPLAINTS ON THE INTERNET, IT APPEARS THAT NISSAN ISN'T ADMITTING TO THE POOR CONSTRUCTION OF THE SEAT, BUT HAS SINCE CHANGED THE CONSTRUCTION OF THE SEAT IN RECENT MODELS TO A BETTER CONSTRUCTION OF THE FRAME WHERE IT SHOULD NOT BREAK. THIS SAME COMPLAINT IS ALL OVER THE INTERNET; SEVERAL VIDEOS HAVE BEEN POSTED IN REGARDS TO EXACT SAME CLAIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515551June 6, 2013
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A LOUD POPPING SOUND HEARD FROM UNDER THE FRONT DRIVER'S SIDE SEAT. THE SEAT BEGAN SLIDING BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN STATED THAT THE FRONT DRIVER'S SIDE SEAT FRAME WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515187June 5, 2013
AIR BAGS
BATTERY HAD A DEAD CELL REMOVED BATTERY TO REPLACE BATTERY WAS OUT OF VEHICLE FOR APPROX. 5 MINUTES REPLACED THE BATTERY STARTED THE VEHICLE TO GET MILEAGE FROM ODOMETER, IDLED APPROX. 2 MIN WITH DRIVERS DOOR OPEN NO PASSENGERS IN VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED AS WELL AS THE SIDE SEAT AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515054June 4, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE DOOR ACTUATOR, FOR THE RIGHT REAR DOOR, DOES NOT FUNCTION PROPERLY. WHEN I PUSH THE ELECTRIC "DOORS UNLOCK- LOCK BUTTON" ON THE DRIVER DOOR PANEL, THE DOOR DOES NOT LOCK OR UNLOCK, AS IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514746June 2, 2013
SEATS
THE DRIVERS SEAT BRACKET FAILED PREMATURELY. THE DRIVERS SEAT BROKE TOWARDS THE BACK LEFT CORNER CLOSEST TO THE PASSENGER DOOR AND THE SEAT CURRENTLY ROCKS CORNER TO CORNER. THE WELDING OF THE FRAMES CROSS MEMBER SNAPPED APART WHILE IN PARK, RIGHT BEFORE PUTTING THE VEHICLE IN DRIVE. THIS ISSUE COULD HAVE HAPPENED WHILE DRIVING AND IS A HUGE CONCERN AND APPARENTLY (ACCORDING TO OTHERS ONLINE) IS A COMMON DEFECT/FLAW OF THE 2003-2007 MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514748June 2, 2013
VISIBILITY
THE DRIVER SIDE SUN VISOR DOES NOT STAY UP. IT KEEPS FALLING. I HAVE SPOKEN TO NISSAN AND THEY SAID IT IS NOT A WARRANTY ITEM. I HAVE SEARCHED THE NISSAN FORUMS AND READ WHERE ONE NISSAN MECHANIC, (METRO273) SAID THAT THIS IS A FAULTY PROBLEM WITH THE SUN VISOR AND HE HAS REPAIRED MANY. TO MY POINT THIS PRESENTS A HAZARD FOR THE DRIVER BECAUSE IF THE CAR IS IN MOTION AND THIS THING FALLS DOWN, THE DRIVER HAS TO MAKE A SPLIT DECISION BY TAKING HIS EYES OFF THE ROAD TO REMOVE THE OBSTACLE THAT IS BLOCKING HIS OR HER VIEW. NISSAN SHOULD WARRANTY THIS ITEM AND REPLACE IT FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514649June 1, 2013
SEATS
DRIVING THROUGH A BEND IN THE ROAD AT APPROXIMATELY 40 MPH AND I HEARD A POP AND FELT THE SEAT GIVE TO ONE SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514404May 30, 2013
POWER TRAIN
I HAVING BEEN DRIVING ABOUT 50 MPH AND TRY TO ACCELERATE TO 65 AND THE ENGINE IS STRUGGLING TO GET UP TO SPEED. I ALSO PARKED IN A PARKING STALL AND COULD NOT GET IT INTO PARK IT WAS STUCK BETWEEN DRIVE AND NEUTRAL. I HAD TO TRY SEVERAL TIMES TO GET IT INTO PARK. I FINALLY WAS ABLE TO GET IT INTO PARK. I WOULD LIKE TO KNOW IF THERE IS A RECALL ON THIS TRANSMISSION FOR A 2004 MURANO. ALL THE REVIEWS SHOW THAT THERE HAVE BEEN PROBLEMS WITH THE TRANSMISSION FOR THIS YEAR I NOW HAVE TO PAY OVER $3000 FOR A NEW TRANSMISSION. IS THIS GOING TO BE PROBLEMS WITH MY NEW TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514299May 30, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE LIFT BAR ON THE DRIVER'S FRONT POWER SEAT FRACTURED AND THE SEAT BECAME WOBBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000....UPDATED 07-10-13 *BF ACCORDING TO THE INVOICE, THE WELD AND LINKS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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