Nissan Murano Complaints

5,967 consumer complaints on file.

#10745131July 30, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE VEHICLE WAS AT A STOP SIGN, THE CONTACT NOTICED THE ODOR OF FUEL FUMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 408. MA 10/16/15 THE CONSUMER STATED NISSAN PURCHASED THE VEHICLE BACK FROM HER AT FULL VALUE. UPDATED 12/09/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744882July 30, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
DRIVERS WINDOW STOPPED WORKING ,WILL NOT GO UP AND DOWN. I HAD A REPAIR SHOP LOOK AT IT THEY STATED THE SWITCH WAS FRIED AS WELL AS THE MOTOR. IT WAS SMOKING AND COULD HAVE CAUSED A FIRE. HAVE YOU EVER HAD A COMPLAINT LIKE MINE? #2 THE DISPLAY SCREEN IS STUCK ON TIRE ROTATION,AND MY NAVIGATION SYSTEM IS NOT WORKING.FUEL GAUGE IS ERRATIC. CAN'T HAVE IT REPAIRED DUE TO COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744336July 28, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE FRONT PASSENGER DOOR LOCKS INTERMITTENTLY. WHEN THIS HAPPENS, THE LOCK DOES NOT RESPOND TO THE LOCK BUTTONS (EITHER DRIVER SIDE OR PASSENGER), KEY FOB, OR MANUAL LEVER CREATING A DANGEROUS SITUATION IN THE EVENT OF ACCIDENT. THIS COULD CREATE A SITUATION OF DEATH BY BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743682July 27, 2015
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON THE HIGHWAY FOR ABOUT 15 MILES. ONCE I EXITED THE HIGHWAY AND STOPPED MY CAR DID NOT WANT TO ACCELERATE. IT STALLED UNTIL I APPROACHED MY DESTINATION. I TRIED PUTTING TRANSMISSION FLUID IN THE VEHICLE AS IT READ IT WAS LOW WHICH IS ODD BECAUSE IT HASN'T BEEN A MONTH SINCE I'VE GOTTEN AN OIL CHANGE. SO MUCH DIFFICULTY GETTING UP HILLS. ONCE I'M ABLE TO GET GOING THE CAR WOULD ACCELERATE, HOWEVER ONCE IM AT A STOP IT TAKES OVER 15 SECONDS TO ACTUALLY PICK UP SPEED. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING WHICH IS EXTREMELY DANGEROUS TO MYSELF AND OTHER DRIVERS. THIS SEEMS TO BE A KNOWN ISSUE IN OLDER MODEL MURANOS THAT HAS YET TO BE RECALLED. I HAVE NO WARRANTY LEFT ON THE VEHICLE WHICH MEANS I AM AT A LOST. I'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND I'VE KEPT UP ON ALL OIL CHANGES AND KEEP UP WITH THE VEHICLE. THIS FAULTY CVT NEARLY COST ME AND MY CHILDREN'S LIFE. THEY REALLY SHOULD FIX THIS ISSUE AS A PART OF A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735802July 22, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE INJURIES, THE FRONT PASSENGER WHO WAS PREGNANT SUSTAINED STOMACH INJURES, THE FETUS SUSTAINED A FRACTURE ON THE LEG, AND THE REAR PASSENGER SUSTAINED HEAD INJURES. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR BODY REPAIRS. IN ADDITION, FIVE MONTHS LATER WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT SWITCHED INTO THE RIGHT LANE AND ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES, THE FRONT PASSENGER SUSTAINED BACK AND CERVICAL INJURIES AND THE REAR PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 109,000. ..UPDATED 05/09/17 *BF UPDATED 12/05/2017*CN
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10735464July 21, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735037July 19, 2015
SEATS
I WAS DRIVING HOME FROM WORKING ONE EVENING IN MY 2006 NISSAN MURANO AT 60 MPH. DURING THAT DRIVE I HEARD A NOISE AND THAT'S WHEN HALF OF THE SEAT FELL DOWN TOWARDS THE LEFT SIDE. I DROVE HOME ROCKING FROM SIDE TO SIDE WHICH MADE MY DRIVE HOME A LITTLE PAINFUL WHEN I HIT A BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734778July 17, 2015
UNKNOWN OR OTHER
THE PROBLEM IS WITH ACCELERATE CONTROL FOR NOTHING I CAN SPEED UP BECAUSE THE DON'T RUN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734502July 16, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734238July 15, 2015
UNKNOWN OR OTHER
TRAVELING DOWN I-5 AT 60MPH,75 DEGREES OUTSIDE, THE FRONT SUNROOF GLASS LITERALLY EXPLODED OUTWARD. WE THOUGHT WE HAD BEEN SHOT, A VERY SCARY AND DANGEROUS EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733970July 14, 2015
POWER TRAIN
NISSAN DEALER TOLD ME THAT "TRANSFER CASE HAS A HEAVY SEEP" WHICH WILL COST $1270.00 TO FIX. I SEE ON THE INTERNET THAT THE TRANSFER CASE ON THE NISSAN MURANO IS A HUGE PROBLEM WHICH SHOULD RESULT IN A RECALL. I WHICH TO ADD MY COMPLAINT TO THOSE ALREADY SUBMITTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733160July 10, 2015
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. AFTER ENTERING THE VEHICLE, A POPPING SOUND WAS HEARD NEAR THE FRONT DRIVER SIDE SEAT. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SEAT BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733257July 10, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THIS COMPLAINT RELATES TO A CLOSED RECALL FOR THE 2005 NISSAN MURANO NHTSA CAMPAIGN ID NUMBER: 05V3190. TWO MONTHS WITH THE VEHICLE AND I HAD TRANSMISSION PROBLEMS, WHERE THE VEHICLE LOST POWER AND DRIVE-ABILITY, BRINGING MY PASSENGERS AND MYSELF TO A HARMS WAY. I CONTRACTED AAMCO TO REPLACE THE TRANSMISSION, ONE MONTH LATER, NISSAN USA HAD TO PROVIDE ANOTHER TRANSMISSION TO REPLACE THE ONE CHANGED ONE MONTH BEFORE. LAST MONDAY, JULY 06, 2015, WHILE DRIVING ON THE NEW JERSEY GARDEN STATE PARKWAY, THE VEHICLE PRESENTED SERIOUS TROUBLE, WHEN THE EMERGENCY BRAKE, AWD AND ABS WARNING LIGHTS CAME ON, AS THE VEHICLE LOST SPEED, TRANSMISSION DISENGAGED, PUTTING MY WIFE, MYSELF AND OTHER VEHICLES AROUND US IN SERIOUS RISK OF ACCIDENT. I MANAGED TO PULL THE VEHICLE TO THE SHOULDER AND LATER TO A NEAR BY FRIEND`S HOUSE IN THE GALLOWAY AREA. AFTER CONTACTING NISSAN USA REGARDING THE TRANSMISSION, THEY TOLD ME TO CONTACT AAMCO, SINCE THEY INSTALLED THE NEW TRANSMISSION. AAMCO CHECKED THE VEHICLE AND FOUND OUT THAT, THE PROBLEM WAS CAUSED BY THE ALTERNATOR THAT HEATED UP, DROPPED VOLTAGE TO 12V DC AND CAUSED THE SAFE MODE TO ENGAGE, BY MAKING THE VEHICLE UNSAFE ON THE MIDDLE OF THE HIGHWAY. NISSAN USA CLAIMS THAT THIS NHTSA CAMPAIGN HAS BEEN CLOSED, WHEN IT IS TO MY BELIEVE THAT, IT SHOULD BE RE-OPENED AND NOT ONLY ME, BUT ALSO MANY OTHER NISSAN MURANO OWNERS, THAT STILL CONFRONT SUCH FACTORY DEFECTIVE ISSUES TO HAVE THIS ISSUE RESOLVED. I WAS LUCKY TO BE ABLE TO ACT FAST ENOUGH AND BRING MY VEHICLE TO SAFES WAY, WOULD ALL OTHERS BE SO LUCKY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733266July 10, 2015
UNKNOWN OR OTHER
AFTER DRIVING FOR ABOUT 20 MINUTES, MY CAR WON'T REACT TO MY GAS PEDAL. IT HESITATES, THEN LURCHES BEFORE FINALLY CATCHING UP TO SPEED. I'VE GONE ONLINE AND FOUND THAT COUNTLESS MURANO OWNERS HAVE HAD THE SAME FRONT TRANSFER CASE PROBLEMS IN THEIR LATE MODEL CARS AND THAT NISSAN REFUSES TO DO A RECALL ALTHOUGH TOYOTA HAS FOR SIMILAR ISSUES. THIS IS A DEFECT WHICH THEY APPARENTLY CORRECTED IN THEIR NEWER MODELS, BUT CONTINUES TO BE A SERIOUS SAFETY ISSUE FOR THOSE OF US WHO OWN 2004 MODELS OR OLDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732995July 9, 2015
ENGINE
ON THE WAY HOME FROM NISSAN SEVICE CAR STOPPED HAD TO BE TOWED. NISSAN SHOP DIAGNOSIS 3 CAM SENSORS NEEDED REPLACING. $789.00 LABOR COST AND NIQSSAN PARTS TOTAL LESS THAN $350.00. ALWAYS SERVICED AT THE GARAGE AND WAS GOING TO PURCHASE A NEW ONE. NOW DEFINITELY OUT OF THE QUESTION AFTER THIS TREATMENT. THE CAR STALLED IN THE MIDDLE OF THE EXPRESSWAY THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732637July 8, 2015
SEATS
SEAT HAS BROKEN LOOSE ON LEFT SIDE AND ROCKS SIDE TO SIDE. I HAVE CONTACTED BOTH THE DEALER AND NISSAN CORPORATE AND BEEN TOLD THE VEHICLE WAS OUT OF WARRANT AN THEREFORE THEY WOULD DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732677July 8, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732695July 8, 2015
SERVICE BRAKES
MY WIFE EXPERIENCED A COMPLETE LOSS OF BRAKE PRESSURE AND THE VEHICLE WOULD NOT STOP IN TIME AT A TRAFFIC LIGHT. SHE HAD TO SWERVE INTO THE LANE TO THE LEFT TO AVOID A STOPPED CAR. SHE CALLED ME TO MEET HER AND SWITCH CARS. AFTER LOADING HER AND THE KIDS INTO MY CAR I IMMEDIATELY TOOK VEHICLE TO OUR LOCAL NISAN DEALER (BRAKE PRESSURE RETURNED AFTER PUMPING THE BRAKES SEVERAL TIMES). THEY DIAGNOSED THE ABS PUMP AS DEFECTIVE. THERE ARE MULTIPLE COMPLAINTS ONLINE OF THIS SAME PROBLEM. IT IS A MAJOR SAFETY AND RELIABILITY ISSUE. NISSAN SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL. THIS IS NOT A NORMAL WEAR AND TEAR FOR A WELL MAINTAINED VEHICLE WITH 67000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732468July 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SLOWED DOWN WITHOUT HAVING TO DEPRESS THE BRAKE PEDAL. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731949July 4, 2015
UNKNOWN OR OTHER
JUST BOUGHT CAR 2 MONTHS PRIOR TO INCIDENT. STARTED HAVING TROUBLE ACCELERATING AFTER A STOP LIGHT. FOOT WAS DOWN TO THE GROUND AND CAR WOULDNT MOVE. CALLED NISSAN AND THEY TOLD ME THERE WAS A RECALL ON THE CVT TRANSMISSION SO THE WARRANTY WAS EXTENDED TO 10 YEARS OR 120,000 MILES. SINCE MY CAR IS A 2003 THE RECALL WAS EXPIRED. THIS IS A DANGEROUS SAFETY MATTER, HOW CAN THIS EXPIRE! IT NEEDS TO BE FIXED BUT NISSAN WAS NO HELP! SEEMS THAT I NEED A NEW TRANSMISSION BUT CAN'T EVEN GET THE CAR TO GO MORE THAN 10MPH NOW AND IT IS STUCK AT DEALER! I AM STILL TRYING TO SAVE MONEY FOR THE TRANSMISSION THREE MONTHS LATER AND DEALING WITH HAVING TO PAY OVER $400 MONTHLY INCLUDING INSURANCE FOR A CAR I AM NOT EVEN USING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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