Nissan Murano Complaints
5,967 consumer complaints on file.
- #10807012November 13, 2015AIR BAGS
CPSC: 2015 NISSAN MURANO CONSUMER STATED THE PASSENGER AIRBAG DEACTIVATED. *SS THE CONSUMER NOTICED WHEN HIS 90 POUND WIFE SAT IN THE SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE CONSUMER STATED IT ALSO STAYED ON WHEN HE SAY IN THE PASSENGER SEAT, BUT NOT ALL THE TIME. THE DEALER STATED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10807015November 13, 2015STRUCTURE:BODY:DOOR
CPSC: 2015 NISSAN MURANO: CONSUMER STATED THE CENTER CONSOLE HAS A DEFECT. *SS THE CONSUMER RETURNED THE VEHICLE TO THE DEALER AND WAS GIVEN ANOTHER MURANO. HOWEVER, THE DOOR WOULD NOT CLOSE PROPERLY. IT WOULD NOT ALIGN TO THE OTHER DOORS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10789797November 11, 2015ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. NISSAN INSISTED THAT VEHICLE IS OLD. I THINK THE CAR IS POSSESSED. ALL OF THESES THINGS OCCURRED WHILE I WAS IN MOTION DRIVING THE CAR ON HIGHWAY, THE ROADS, STATIONERY, AND ESPECIALLY TURNING, AND TRYING TO ACCELERATE THE CAR, AND IT WOULD THEN COMPLETELY TURN OFF, NISSAN REFUSES TO ACKNOWLEDGE ANY THING IS WRONG. THEY STATED WHAT DO YOU EXPECT AFTER BUYING A CAR THIS OLD. I JUST WANT TO MAKE SURE MY CAR IS SAFE BY YOUR STANDARDS NOT THEIRS. AFTER RECEIVING MY CAR FROM NISSAN IT WAS EVEN WORSE, I BROUGHT THE SAME ISSUES TO THEM AFTER PAYING $5200 OF WHAT THEY SAID WERE REPAIRS. THANKS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788772November 6, 2015SEATS
THE FRONT BRACKET OF THE DRIVER SEAT SEEMS TO HAVE BROKE AND THE SEAT LIFTS TO THE SIDE WHILE I'M DRIVING. IT ALSO LIFTS A LITTLE WHILE I GET IN THE CAR. SAME PROBLEM DOCUMENTED HERE HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVER-S-SEAT-30.HTML
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788619November 5, 2015STEERING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SHIFTED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/02/16*LJ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788627November 5, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WITH THE CHARGING WARNING AND BRAKE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 01/20/16*LJ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787504November 1, 2015ENGINE, UNKNOWN OR OTHER
I'VE ONLY BEEN DRIVING MY 2007 NISSAN MURANO CAR THAT I RECENTLY PURCHASED USED FOR 3 WEEKS. I WAS DRIVING ON THE ROAD AND SUDDENLY MY CAR STARTED JERKING, SHAKING, SMOKING FROM UNDER THE HOOD THEN IT ABRUPTLY STOPPED IN THE MIDDLE OF TRAFFIC ON A BUSY ROAD. THE CAR SHUT DOWN AND WOULD NOT START AGAIN. I CALLED THE POLICE, THEY BLOCKED THE LANE I WAS IN AND CALLED A LOCAL TOW TRUCK SERVICE THAT I HAD TO PAY FOR OUT OF POCKET BECAUSE IT WAS AN EMERGENCY DANGEROUS SITUATION TO GET IT OFF THE ROAD AS SOON AS POSSIBLE AND THE POLICE COULD NOT CHANCE TO WAIT FOR MY INSURANCE COMPANY TO SEND A TOW SERVICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787425October 31, 2015POWER TRAIN
WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE TURNED CRUISE CONTROL OFF AND TRANSMISSION RE- ENGAGED. MOST OCCASIONS HAVE BEEN AT SPEEDS 60-65 MPH CARRIED CAR TO DEALER COULD NOT WARRANTY BECAUSE IT DID NOT SHOW UP ON COMPUTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787344October 30, 2015ELECTRICAL SYSTEM
WHILE DRIVING MY CHILDREN TO SCHOOL IN THE MORNING, I WAS DRIVING APPROX. 45 MPH WHEN SUDDENLY I LOST ALL ACCELERATION. I HAD TO TRY AND ROLL TO A SAFE PLACE AS I WAS IN HEAVY TRAFFIC AND PUT THE VEHICLE IN PARK. I TURNED THE KEY OFF AND WAITED A FEW MINUTES AND RE-STARTED THE VEHICLE AND WAS ABLE TO DRIVE A FEW MILES BEFORE IT HAPPENED AGAIN AND LOST ALL ACCELERATION WHILE PRESSING THE GAS PEDAL. AGAIN, I ROLLED SOMEWHERE SAFE TO PARK AND TURNED THE IGNITION OFF AGAIN, HOWEVER I WAS UNABLE TO START THE VEHICLE AND ALL LIGHTS WERE ILLUMINATED ON THE DASH PANEL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE ALTERNATOR WIRES HAD FAILED AND THE BATTERY WAS UNABLE TO BE CHARGED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10786918October 29, 2015STEERING
POWER STEERING FLUID LEAK. HAVE TO REPLACE FLUID EVERY WEEK. IF FLUID RUNS OUT WHILE DRIVING, WILL LOOSE CONTROL OF AUTO AND CRASH. TOOK AUTO TO CLAY NISSAN OF NEWTON AND THEY COULD NOT FIND THE LEAK, YET EACH WEEK I HAVE TO TOP UP THE STEERING FLUID. THIS STARTED ON 06/01/2015 AND I TOP UP EACH WEEK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10786125October 26, 2015UNKNOWN OR OTHER
BOUGHT CAR IN NOVEMBER 2014 AND AIR CONDITION HAS STOPPED BLOWING OUT COLD AIR, NEEDS REPAIR. TEST AIR CONDITIONAL WHILE IN MOTION AND IN PARK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785892October 25, 2015SERVICE BRAKES
I WAS BRAKING AT A STOP LIGHT WHEN I HIT A POT HOLE AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR, I WAS ABLE TO PUMP THEM UP ENOUGH TO GET HOME. I DON'T HAVE ANY LEAKS AT CYLINDERS AND MY PADS ARE NEW AND MY FLUID LEVEL IS OK I AM AN AIRCRAFT MECHANIC AND UNDERSTAND HOW ABS SYSTEMS WORK THE NEXT DAY THE BRAKES WERE STILL LOOSING PRESSURE SO I TOOK A RUBBER MALLET AND TAPPED ON THE ABS VALVE WHILE MY FRIEND APPLIED PRESSURE TO THE BRAKE PEDAL, THE PROBLEM IMMEDIATELY WENT AWAY. IT LOOKS LIKE THE ABS ANTI SKID VALVE IS INTERNALLY BYPASSING FLUID I CALLED MY NISSAN SERVICE CENTER AND THEY SAID THERE ARE NO RECALLS ON THE ABS ANTI SKID MODULE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785824October 24, 2015VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP AND FALLS DOWN INTO THE FIELD OF VISION OF THE DRIVER. THIS IS A KNOWN DEFECT AND NISSAN WILL NOT DO ANYTHING ABOUT IT. THE EQUIPMENT IS DEFECTIVE AND SHOULD BE REPLACED UNDER RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785297October 22, 2015UNKNOWN OR OTHER
I WAS DRIVING 55 MPH ON HIGHWAY, SUN WAS IN MY EYES SO I LOWERED THE DRIVERS SIDE SUN VISOR. IT IMMEDIATELY BECAME FLOPPY AND I COULDN'T GET IT TO RAISE BACK UP. I HAD TO HOLD THE VISOR UP WITH OTHER HAND WHILE SLOWING AND NAVIGATING SAFELY TO PULL OFF OF HIGHWAY. WITH FOCUSED CONCENTRATION, I CAN GET THE VISOR TO GO BACK UP INTO PLACE AND STAY BUT CANNOT SAFELY USE. IT APPEARS TO BE THE "PIN"? THAT ATTACHES UP INSIDE THE VISOR ATTACHMENT TO THE CAR ROOF. ?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785199October 21, 2015SEATS
DRIVER SEAT BACK LEFT BRACKET CONNECTED TO THE FRAME IS BROKEN. MY DRIVER SEAT NOW SWAYS BACK AND FORTH WHILE DRIVING AND IS VERY UNCOMFORTABLE ON MY BACK. IT IS A SERIOUS SAFETY HAZARD WHILE DRIVING. THIS A VERY COMMON PROBLEM THAT NISSAN SHOULD FIX BY ENSURING A RECALL FOR THEIR COSTUMERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783569October 20, 2015UNKNOWN OR OTHER
THE BRAKE AND GAS PEDDLE ARE FAR TOO CLOSE TOGETHER CAUSING THE FOOT TO HAVE A PROBLEM TRANSFERRING FORM THE GAS TO BRAKE. THIS HAS CAUSED ME TO ALMOST HAVE SEVERAL ACCIDENTS. THIS IS VERY DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES IN CITY DRIVING AND A FEW TIMES ON HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783262October 19, 2015SERVICE BRAKES
THE PRESSURE WHEN APPLYING BRAKES GOES OUT AND REQUIRES YOU TO PRESS BRAKE PEDAL ALL THE WAY TO THE FLOOR, NOT REQUIRING DRIVER ENOUGH TIME TO BRAKE PROPERLY AND CAN CREATE A TRAGEDY IN RUSH HOUR TRAFFIC. HAPPENS WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781152October 9, 2015ELECTRICAL SYSTEM
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED TWICE ON MY 2009 NISSAN MURANO. THE FIRST TIME IT HAPPENED NISSAN RECOGNIZED THAT IT WAS A FACTORY ISSUE, BUT NOW THAT IT HAS HAPPENED AGAIN THEY DO NOT WANT TO FIX IT EVEN THOUGH IT IS CLEARLY A SERIOUS SAFETY ISSUE. I HAVE RESEARCHED THIS AND IT IS HAPPENING AT A HIGH FREQUENCY FOR OTHER NISSAN OWNERS. THIS SHOULD BE A RECALL ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781162October 9, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVIBG AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10780151October 6, 2015ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE ALTERNATOR FAILED WHILE DRIVING 50 MPH, CAUSING THE VEHICLE TO EXPERIENCE A COMPLETE LOSS OF POWER. THE BRAKE AND BATTERY LIGHTS ILLUMINATED WITHIN TWO MILES OF THE FAILURE OCCURRING. IN ADDITION, THE DRIVER SEAT MOUNT DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SEAT WAS WELDED. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0