Nissan Murano Complaints

5,967 consumer complaints on file.

#10906296September 14, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE ABS AND BRAKE INDICATORS ILLUMINATED WEEKS BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). AFTER HAVING THE VEHICLE REPAIRED AT THE DEALER, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS TO DETERMINE THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10906102September 13, 2016
POWER TRAIN
TRANSMISSION FAILURE. $173K MILES. WILL COST $4K TO REPLACE. ALL TRANSMISSION FLUIDS IN GOOD ORDER AND GOOD LEVELS. LARGE NOCKING ON THE CASE, DEALER SAYS COULD GO OUT ANY MOMENT. UNABLE TO DRIVE DUE TO SAFETY ISSUES. RIDICULOUS AND UNSAFE. A TRANSMISSION SHOULD NOT GO OUT LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906131September 13, 2016
ENGINE, POWER TRAIN, WHEELS
MY NISSAN MURANO HAS 122,000 MILES ON CAR AND I HAVE ALREADY SPENT A LOT OF MONEY REPAIRING CVT'S, FRONT END ISSUES AND HAD TO PURCHASE A NEW TRANSMISSION. I WAS ON THE INTERSTATE AND HAD TO DRIVE SLOW ALL THE WAY TO MY HOME. NO ACCIDENT BUT NISSAN MURANO HAS A LOT OF ISSUES WITH THE FRONT WHEELS AND TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906183September 13, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE DRIVER'S SIDE FRACTURED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN VISOR CLIP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000....UPDATED 11/01/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905614September 11, 2016
AIR BAGS
I NOTICED THAT MY PASSENGER AIRBAG OFF INDICATOR LIGHT WAS ILLUMINATED WHEN I WAS SITTING IN THE PASSENGER SEAT. IT WOULD HAPPEN INTERMITTENTLY. NISSAN ISSUED A RECALL FOR THE AIRBAG AND I TOOK THE CAR IN TO HAVE IT SERVICED AND ASSUMED IT WAS A RELATED ISSUE. AFTER THE RECALL WAS COMPLETED, THE SAME ISSUE OF THE LIGHT OCCURRED INTERMITTENTLY. I RETURNED THE CAR TO NISSAN WHO REPLACED THE ENTIRE AIRBAG MODULE. AFTER THAT, I STILL NOTICED THE LIGHT WOULD INTERMITTENTLY BE ON WHILE THERE WAS A PASSENGER IN THE SEAT. SPECIFICALLY, MYSELF OR MY DAUGHTER. BOTH OF US ARE 110-120 LB ADULTS. I AGAIN RETURNED THE CAR TO NISSAN WHO ADMITTED THAT THERE IS NO DEFINITE WEIGHT THAT WILL ACTIVATE THE AIRBAG AND THE 110-120 RANGE IS INDETERMINATE. THE SUGGESTION WAS THAT I PULL OVER AND RESTART THE CAR TO RESET THE SYSTEM TO RECOGNIZE A PASSENGER IN THE SEAT. I AM UNABLE TO ESTABLISH ANY PATTERN OF WHAT CAUSES IT TO HAPPEN. IT SEEMS VERY RANDOM. OCCASIONALLY WHEN AT A STOP LIGHT, THE CAR WILL RECALCULATE AND ACTIVATE THE AIRBAG. I WOULD ESTIMATE 40% OF THE TIME A PASSENGER IS IN THE SEAT, THE LIGHT ILLUMINATES TO INDICATE THE AIRBAG IS OFF. I FEEL THIS IS A FAULTY AND DANGEROUS DESIGN. NO ONE DISCLOSED WHEN I BOUGHT THE CAR I MAY NOT HAVE AIRBAG PROTECTION. INITIALLY I WAS TOLD THE WEIGHT SETTING WAS ANYTHING GREATER THAN 70LBS WOULD ACTIVATE THE AIRBAG WHICH IS REASONABLE TO PROTECT SMALLER INFANT PASSENGERS THAT SHOULDN'T BE IN THE FRONT SEAT TO BEGIN WITH. BUT ADULTS AND TEENS OVER 70LBS SHOULD HAVE RELIABLE AND CONSISTENT AIRBAG PROTECTION. I DO HAVE VIDEOS OF MYSELF IN THE PASSENGER SEAT WITH THE AIRBAG LIGHT WHILE WE ARE DRIVING ON THE HIGHWAY IF NEEDED. I AM DISAPPOINTED AND SHOCKED NISSAN DOES NOT FEEL THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905542September 10, 2016
AIR BAGS
AIR BAG LIGHT STAYS ON MORE NOW THAN BEFORE THE RECALL REPAIR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905057September 9, 2016
SEATS
DRIVER SEAT IS BROKEN IT IS BEING SUPPORTED NOW WITH 3 BRICKS. IT BROKE AS I WAS MAKING A RIGHT TURN AND I TEMPORARY LOST CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904731September 8, 2016
SERVICE BRAKES
TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE ATTEMPTING TO MOVE FROM A STOP LIGHT, THE ABS, COLLISION, AND SWERVE INDICATORS ILLUMINATED. THE CONTACT NOTICED SMOKE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT PULLED INTO A FUEL STATION AND DISCOVERED THAT THE BRAKES WERE NOT WORKING. WHILE THE VEHICLE WAS IN PARK AND AWAITING A TOW TRUCK, IT CAUGHT FIRE. THE FIRE MARSHALL EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESPOND. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10899513August 30, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE CRUISE CONTROL WAS ACTIVATED, THE CONTACT INCREASED THE SPEED USING THE CRUISE CONTROL SPEED GAUGE; HOWEVER, DUE TO THE VEHICLE'S FORWARD COLLISION AVOIDANCE SYSTEM, IT FAILED TO FUNCTION. ONCE THE FORWARD COLLISION AVOIDANCE SYSTEM WAS DISENGAGED, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898731August 26, 2016
VEHICLE SPEED CONTROL
THE INTERACTIVE CRUISE CONTROL HAS PANIC-BRAKED AT HIGHWAY SPEEDS BASED ON VEHICLE ACTIVITY IN THE LANE RIGHT OR LEFT OF ME WHEN MY LANE WAS CLEAR FAR AHEAD. I HAVE ALMOST BEEN REAR-ENDED THREE TIMES AND TWICE THE PANIC-BRAKING HAS SPARKED INCIDENTS OF ROAD RAGE AGAINST ME AS THE FOLLOWING DRIVER THOUGHT I WAS TRYING TO GET REAR-ENDED. THERE IS NO WAY TO USE CRUISE CONTROL WITHOUT THE INTERACTIVE FEATURE. YOU CAN ONLY SET THE FOLLOW DISTANCE AT 200', 100' OR 50'. I HAVE ASKED THE DEALER TO DEACTIVATE THE INTERACTIVE FEATURE BUT THEY CAN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898728August 26, 2016
ELECTRICAL SYSTEM
RADIO VOLUME AND TUNING CONTROLS MALFUNCTION NOT ALLOWING ACCURATE CONTROL OF VOLUME. TRYING TO ADJUST THE VOLUME SOMETIMES RESULTS IN THE VOLUME LEVEL GOING TO MAXIMUM VOLUME ON ITS OWN, STARTLING THE DRIVER AND CAUSING A DISTRACTION WHILE TRYING TO READJUST THE VOLUME TO NORMAL. THIS CAUSES DISTRACTED DRIVING AND POSSIBLE HEARING DAMAGE. THIS HAPPENS ANY TIME THE RADIO IS ON. IT HAS HAPPENED WHILE DRIVING ON SUBURBAN STREETS, ON THE HIGHWAY AND ON CITY STREETS. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST 2-3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898666August 25, 2016
STRUCTURE:BODY
I WAS DRIVING UP RT 33 GOING NORTH TOWARD RIDGEFIELD AND THERE WERE FALLEN/CUT BRANCHES ON THE SIDE OF THE ROAD (ACROSS THE STREET FROM LINDEN TREE) THAT WERE STICKING OUT, AND SCRATCHED THE FULL LENGTH OF THE RIGHT SIDE OF MY CAR. THEY APPEARED TO HAVE BEEN PUSHED TO THE SIDE, BUT NOT ENOUGH TO AVOID BRUSHING A CAR. I HAVE A BLACK CAR AND ONE MARK IN PARTICULAR RUNS THE FULL LENGTH OF THE CAR. I TOOK IT TO A CAR WASH THIS MORNING HOPING IT WOULD WASH OFF, BUT IT IS A SCRATCH. I SPOKE TO GAYLAN IN NEW CANAAN WHO SUGGESTED I FILE THE CLAIM HERE. I AM NOT SURE IF THIS IS THE RIGHT SECTION. I TRIED TO TAKE PHOTOS BUT DUE TO GLARE AND THE THIN LINE AGAINST A BIG BLACK SPACE, YOU CANNOT TELL FROM A PHOTO. I AM HAPPY TO BRING THE CAR FOR FIRSTHAND INSPECTION. I AM VERY UPSET AS I WENT TO THE AREA TODAY AND THERE IS AN ORANGE CONE NEXT TO THE BRUSH TO ALERT PEOPLE, BUT I DID NOT SEE THE CONE AS IT WAS TUCKED BEHIND SOME OF THE LEAVES. PLEASE ADVISE AS THIS CAR IS STILL PRETTY NEW AND THESE SCRATCHES ARE IMPOSSIBLE TO GET OUT AND HAVE DAMAGED THE PAINT SURFACE ON THE RIGHT SIDE OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898107August 23, 2016
UNKNOWN OR OTHER
THE GAS GAGE WILL SHOW FULL WHEN I FILL THE TANK YET 50 MILES OF DRIVING AND IT STARTS TO SHOW EMPTY AND THEN GO UP TO 3/4 TANK AND THEN EMPTY AGAIN THE LOW FUEL LIGHT AND SERVCE ENGINE LIGHT COMES ON AND I AM NEVER SURE HOW MUCH FUEL OR MILEAGE I AM GETTING FROM A TANK OF GAS. I CHANGED THE FUEL PUMP ABOUT A YEAR AGO THINKING THIS WOULD SOLVE THE PROBLEM I GET CODE PO463 WHEN CHECKED WITH SCANNER. THE CAR HAS 132, 000 MILES ON IT AND THIS PROBLEM IS ONGOING. MY SON RAN OUT OF GAS IN THE MIDDLE OF AN INTERSECTION WHEN IT QUIT. NO WAY TO BE SURE OF HOW MUCH FUEL AND ON A TRIP TO NC FROM FLA I AM AFRAID OF THIS CAR RUNNING OUT ON THE HIGHWAY WITH ME AN OLD DISABLED WOMAN ALONE. I HAVE READ MANY PEOPLES ACCOUNTS ONLINE THAT THIS IS AN ONGOING ISSUE AND IT IS SURELY A SAFETY HAZARD.. IT WILL SAY THE TANK IS EMPTY AND WHEN I PUT GAS IN IT ONLY TAKES 5 GAL OR IT WILL READ FULL AND RUN OUT OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897958August 23, 2016
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SLOWED DOWN AND THE BRAKE AND BATTERY INDICATORS ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897301August 20, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TOOK VEHICLE IN FOR REPAIRS FOR OIL LEAKS, LIGHTS, TRUNK RELEASE, VEHICLE RUNNING LIKE A TRUCK, A/C, RADIO,TRANSMISSION AND CAMERA DISPLAY IN CAR. WAS TOLD TRUNK RELEASE , MOTOR, AND TRANSMISSION PROBLEMS, AND LIGHTING COULDN'T BE DUPLICATED. THE SAME DAY I PICKED UP MY VEHICLE TURN VEHICLE OFF CLOSE THE DRIVERS DOOR AND HEAD AND REAR LIGHTS SHUT OFF, CLOSE MY TRUNK AND AGAIN HEAD AND REAR LIGHTS WENT OFF. TOOK VEHICLE TO ANOTHER DEALER AND SHOWED THE SERVICE ADVISOR MY CONCERNS INFORMED ME A DIANOGSTIC TEST WOULD COST $270 IF COULDN'T FIND ANYTHING WRONG, AND I COULDN'T BE TAKE HOME BECAUSE IT WAS OVER 10 MILES, AND ADVISOR SUGGESTED TAKING CAR CLOSER TO WHERE I LIVED. SHOWED HIM AND TOLD HIM MY CONCERNS: FOOT PEDAL SWITCH WORKS SOMETIMES, SEAT OPERATES SOMETIME, THE SMELL FROM EXHAUST HAS A VERY BAD SMELL, A/C WORKS SOMETIME WHILE DRIVING AND DOESN'T BLOW COLD AT ALL WHILE IDOL, AND SUN VISOR KEEP FALLING DOWN LOWER CAUSING YOU TO NOT SEE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897315August 20, 2016
POWER TRAIN
I RECENTLY LEARNED THAT I NEED A TRANSMISSION ($4,400) FOR MY 2007 NISSAN MURANO AND I ALSO HAVE READ THAT THIS IS COMMON PROBLEM AMONG NISSANS. WHY ISN'T THERE SOME KIND OF RECALL OR HELP TO REPLACE AGAIN FOR SUCH A COMMON PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896650August 17, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V003000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896704August 17, 2016
SEATS
THE DRIVERS METAL SEAT BRACKET UNDER THE SEAT SNAPPED WHEN GETTING IN MY CAR. THE SEAT IS WOBBLY AND MOVES WITH BRAKING OR ACCELERATING. I WAS TOLD IT WAS NOT PART OF A RECALL AND WOULD COST $1500.00 TO BUY A NEW BRACKET. A WHOLE NEW SEAT WOULD BE $5000.00. THERE ARE MANY COMPLAINTS FROM OWNERS OF THIS MODEL ABOUT THE FRONT SEAT BRACKET BREAKING. IF I WAS IN AN ACCIDENT MY SEAT WOULD DEFINITELY COME LOOSE FROM MY CAR WITH ME IN THE SEAT. I CAN'T AFFORD A $1500 BRACKET. WHY WOULD THAT BRACKET COST THAT MUCH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895654August 16, 2016
AIR BAGS
2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO RECALL R1609 SAFETY ISSUE WITH THE OCCUPANT CLASSIFICATION SYSTEM- OCS INCORRECTLY CLASSIFIES AN ADULT PASSENGER AS A CHILD/AS AN EMPTY SEAT AND SWITCHES OFF THE PASSENGER AIRBAG. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE OCS MADE A WRONG DETERMINATION. THE CONSUMER STATED THE SAFETY ISSUE STILL REMAINS A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895850August 15, 2016
POWER TRAIN
CAR STOPPED SUDDENLY WHILE DRIVING AT HIGHWAY SPEED. TURNED OUT TO BE A TRANSFER CASE PROBLEM WHERE THE TRANSFER CASE SEEPED FLUID WITH OUT INDICATION UNTIL IT RAN DRY. THIS IS A KNOWN MFG DEFECT OF THE MURANO YET THERE HAS BEEN NO CORRECTIVE ACTION BY NISSAN AND THE REPAIR IS $3500.00. WE ARE LUCKY THERE WAS NO ACCIDENT IN THIS CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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