Nissan Armada Complaints

1,854 consumer complaints on file.

#11654089April 11, 2025
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
I have a 2012 Nissan armada and a 2013 Nissan armada and both cars o2 sensors have went out on each of them. This must be a common problem and the financial strain shouldn’t be left for the customers buying an already expensive vehicles. Very odd that both my armadas are having the same issues with that particular sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654153April 11, 2025
SEAT BELTS
The contact owns a 2025 Nissan Armada. The contact stated that the driver's side front seat belt failed to click and close securely. The message that the driver’s seat belt not buckled was displayed. The local dealer was contacted, and it was determined that the seat belt was defective and was fractured. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted, and referred the contact to the dealer, but no assistance was provided. The failure mileage was approximately 16,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654010April 11, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653765April 9, 2025
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651055March 27, 2025
UNKNOWN OR OTHER
BCI Malfunction has occurred twice with the vehicle. I almost always have my children in the car with me. The first time it wouldn’t start again after I shut the engine off. Now the malfunction lights remain on. The brake switch was replaced and isn’t the issue. I’m afraid of this happening more often and am afraid of the potential risk for sudden braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650684March 26, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
BCI malfunction indication comes on while driving and the car intermittently doesn’t start. According to Nissan this issue has caused recalls but my vehicle is not listed with any recalls. It is causing safety concerns while driving, as well as caused me to be stuck places sometime for hours at a time due to the vehicle not starting. I have taken it to the shop and they have been unable to recreate this issues as it typically happens while driving and then once it doesn’t start the proper way for a full day it starts just fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649223March 19, 2025
ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2011 Nissan Armada. The contact stated that while driving at various speeds, there was an abnormal burning odor coming from the vehicle. The contact stated that one day, upon exiting the vehicle with the engine running, there was heavy black smoke coming from the front passenger’s seat. The contact alerted the business at her location about the failure and obtained buckets of water to assist the contact. The contact used a knife to cut out parts of the seat and poured water directly on the smoke. Once the Fire Department arrived at the scene, the smoke was extinguished, and the vehicle was inspected to ensure that there was no presence of a fire. No injuries were reported. The contact was not informed if a fire report was filed. The contact stated that the driver’s side seat warmer was activated at the time of the failure; however, the passenger’s side seat was not occupied, and the seat warmer should not have been activated. Despite the failure, the contact resumed normal operation of the vehicle. The contact called the dealer and was referred to the NHTSA Hotline. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired; however, the front passenger’s seat was removed from the vehicle. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646626March 5, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646379March 4, 2025
POWER TRAIN
At 100,000 miles, my 2021 Nissan Armada experienced a complete transmission failure, requiring a full transmission replacement. The vehicle has been properly maintained. After researching, I’ve found multiple owners reporting similar transmission failures at relatively low mileage. I believe this could be a defect that needs to be investigated and could lead to a potential safety hazard. I am requesting the NHTSA to investigate this issue for a possible recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646302March 4, 2025
VISIBILITY/WIPER
The component causing the issue is the rearview mirror of my 2025 Nissan Armada Platinum. This issue occurs only at night or in low-light conditions when the automatic anti-glare feature activates. When this feature turns on and a vehicle is behind me with its headlights on, the rearview mirror becomes foggy/cloudy, significantly obstructing my rear visibility. This is a serious safety concern as it severely limits my ability to see vehicles, pedestrians, and objects behind me, especially during critical maneuvers such as lane changes, reversing, and merging onto highways. Rear visibility is crucial for safe driving at night, and this obstruction increases the risk of an accident. I reported this issue to both Nissan Consumer Affairs and the dealership. They confirmed that this is the intended design of the rearview mirror. However, when I asked them about the technical benefit of this design, they were unable to provide a clear explanation as to why the mirror should become cloudy instead of properly dimming like standard auto-dimming mirrors. Additionally, my side mirrors, which have the same automatic anti-glare feature, dim properly without becoming cloudy or obstructing my view. This inconsistency raises further concerns about the design or functionality of the rearview mirror. The dealership and Nissan Consumer Affairs have inspected and acknowledged the issue, stating that the mirror is working as designed. However, I strongly believe that this design compromises safety. There are no warning lights, error messages, or other indicators associated with this issue. The symptom appears only when the anti-glare feature activates at night, and the problem is consistently reproducible under these conditions. I am requesting a formal investigation into this issue to determine if this design meets vehicle safety standards and to prevent potential hazards for other drivers. I've attached the pictures of the event as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645056February 26, 2025
ELECTRICAL SYSTEM
Infotainment system went black with no warning. Effects adjustment to temperature contols, information for maintenance. Radio accessibility, sound, bluetooth, navigation, etc. I have only owned the vehilcle for 1 year, and drove 7500 miles. There was no warning, glitching or flashing. I have been to the dealership and they told me there were no errors to report but only suggested to replace entire infotainment center at $5K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644324February 22, 2025
ELECTRICAL SYSTEM, ENGINE
The middle section of lights in the instrument panel has been blinking on/off intermittently for about two weeks. This makes it difficult to see your speed while driving at night and it's distracting, which causes me to take my eyes off the road for longer than I consider safe. Also, intermittently the truck hesitates to start, today it had to be towed to the dealer. After the diagnosis, I was told the Instrument Cluster Assembly should be replaced to resolve the light panel issue and the starter needs to be replaced. I find it surprising that the instrument panel would go out so soon. I wonder if this is connected to the previous intermittent BCI (Backup Collision Intervention) malfunction lights on the dash issue I had a few years ago. Additionally, I've had to replace the battery in the truck three times in the last four years since I purchased it (pre-owned). Which is not normal at all. We could not figure out what was causing the batteries to keep draining. The last battery I got was replaced by Nissan (free of charge) and I haven't had any issues with it dying since then. With so many complaints about this instrument Cluster Assembly I've been reading that have been reported over the last few years how many does it take to be considered a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643145February 17, 2025
ELECTRICAL SYSTEM
Vehicle had the battery replaced 11months ago, after it was replaced by the dealer prior to purchasing. Starting having starting issues again, which is what led to the initial battery replacement. Had a diagnostic done to figure out where the patristic draw was coming from to learn that Nissan issued a memo/bulletin in 2019 for this exact issue (Body Control Module) causing an intermittent parasitic draw and killing the battery. An update is known and needed to resolve. Why has this not been a recall? Why do I have to pay to have this completed when Nissan knows it is an issue!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641694February 10, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641633February 10, 2025
ELECTRICAL SYSTEM
2022 Nissan Armada AWD battery is being drained for no apparent reason and system check does not reveal anything. Replaced original battery of just over two years and the new battery was drained within six months. Have seen where there are class action lawsuits for years 2019-2021, but nothing on the 2022 vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640681February 4, 2025
AIR BAGS
The passenger airbag occupancy sensor has failed. The passenger airbag will not deploy in the event of collision. The issue has not been easily able to accurately diagnose. The dealership recommends replacement of the entire passenger seat frame with built in sensors. This repair ranges between 4-7 thousand. If it repairs the issue. This is a significant portion of the value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639268January 29, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636231January 16, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The instrument cluster starts giving wrong signals which causes the car to either shutdown or not start randomly. for now a tap on the dashboard would help it start sometimes. it is a great safety hazard as if it shuts down on a dangerous road or if it wont start in dangerous areas, which happened with me multiple times while my kids were on the car, it could cause disasters. My car stayed at the dealer for 3 weeks, they were able to reproduce the problem, but they could not resolve the issue. they contacted the engineers in Nissan and no luck. the best they were able to do was guess it was the ecm. that is after they claimed it was the fuel pump and talked me into changing it, although I had a new aftermarket pump installed a month prior, and charged me over $1200 but after a search online I came across a video of an identical issue with a person who posted a video a year ago. in his case, the engineers suggested changing the instrument cluster. the care worked since then. At the time I was watching the video I was setting in my car that wont start. I tapped on the dashboard. it worked! there will be no warning signs for the issue. no pattern either. it happens randomly. it does not shut the car down as often. but the almost daily one is not letting the car start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636093January 15, 2025
SERVICE BRAKES
Once in awhile when the brakes are applied there is a loud sound that sounds like ache large can being crushed, and the brakes don't work properly. The car sort of lurches to a stop rather than coming to a smooth stop. If the engine is shut off and turned back on nine times out of 10 the brakes will begin to work again but occasionally it takes a few times of restarting the vehicle. I contacted Nissan and they said that they would contact me back and they had a lawyer call me who really just wanted to interrogate me more than offer any kind of solutions or answers. I was able to look up online and see that there is or was a class action lawsuit and that it's a known problem with many Nissan armadas being the master solenoid. This seems to be a continuing safety issue and if someone were to have to come to a quick stop there's no warning that this is going to happen beforehand and would negate any kind of safety stop. This has been going on for many years and is extremely expensive to fix. Which puts it right out for most families to be able to afford fixing this and just having to lope along hoping that it isn't one of those times when the brakes are going to give out in an emergency. Given that Nissan contacted me with a lawyer shows me that they are afraid of what could happen but not yet concerned enough that enough people have died for it to be worth their while cost-wise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634980January 8, 2025
ELECTRICAL SYSTEM
While the car is running the speaker/radio goes out. When it goes out we can’t control the heat/ac.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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