Mitsubishi Outlander Complaints (2004)

52 consumer complaints on file.

#10166651August 27, 2006
STEERING
VEHICLE VIBRATED BADLY AND HAD A TENDENCY TO PULL TO THE RIGHT. VERY BAD ACCIDENT OCCURRED JULY 12, 2006. ONE CAR ACCIDENT. MY WIFE WAS DRIVING HOME FROM HOUSTON, TEXAS. A WOMAN DRIVING BEHIND HER SAID THEY HAD BEEN DRIVING NORMALLY, NO SPEEDING OR WEAVING, WHEN MY WIFE'S OUTLANDER SUDDENLY PULLED HARD TO THE RIGHT, HIT A LARGE CURB AND FLEW THROUGH THE AIR, LANDING AND ROLLING ON TO THE SIDE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10165382August 13, 2006
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
BOTH HEADLIGHTS ON OUR 2004 MITSUBISHI OUTLANDER ARE CRACKED IN A SIMILAR PATTERN, BOTTOM OUTER CORNER TO UPPER INSIDE CORNER, THERE ARE 2 -3 CRACKS ON EACH HEADLIGHT. THIS WAS NOT DONE BY ROCKS, OR ANY COLLISION, CONSIDERING THEY ARE SO SIMILAR IN APPEARANCE ON BOTH HEADLIGHTS, IT MUST BE A DEFECT IN THE PLASTIC COVERINGS. WE HAVE NOT ATTEMPTED TO REPLACE THESE, SINCE THE ESTIMATE TO FIX THIS PROBLEM CONSISTS OF REPLACING THE WHOLE HEADLIGHT, COSTING ALMOST $600.00 PER HEADLIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150984February 23, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED AFTER PULLING THE REAR DRIVERS SIDE SEAT BELT ALL THE WAY OUT A FIVE INCH TEAR WAS DISCOVERED. IT APPEARED TO BE A CLEAN CUT AS WITH A KNIFE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A REPLACEMENT WAS ORDERED THREE WEEKS AGO, BUT HAS NOT ARRIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146812January 3, 2006
ENGINE AND ENGINE COOLING:ENGINE, STEERING, ELECTRICAL SYSTEM, SUSPENSION
THERE IS A NUMBER OF COMPLAINTS WITH THIS VEHICLE. THE FIRST IS ENGINE NOISE (LOUD "TICKING, " CLICKING" NOISE) THIS ALL THE TIME. IT WAS TAKEN IN A NUMBER OF TIMES AND EVERY TIME SOMETHING WAS CHANGED AND I WAS TOLD IT WAS FIXED. THE NOISE IS STILL THERE! THE KEYLESS ENTRY MODULE WAS REPLACED FOR ERRATIC LOCK AND LIGHT FUNCTION, HOWEVER IT HAS NOT FIXED THE PROBLEM. THE VEHICLE PULLS TO THE RIGHT AND "SCUFFS" THE TIRES ( WE HAVE ROTATED THE TIRES AT ABOUT EVERY 1500 MILES TO TRY TO PREVENT THIS). I HAVE TAKEN IT IN FOR SERVICE AND WAS TOLD ALIGNMENT WAS OK, AND THERE WAS NOTHING WRONG WITH THE VEHICLE! THERE IS ALSO A CONSTANT "THUMPING,CLUNKING" NOISE FROM FRONT END OVER BUMPS(WAS TOLD UNABLE TO FIX OR DUPLICATE). LASTLY, THIS VEHICLE HAS A INTERMITTENT SEVERE HESITATION OR SOMETIMES NO POWER. I WAS TOLD "UNABLE TO DUPLICATE" AND EVERY THING WAS OK WITH THE VEHICLE. ALL THE WORK WAS DONE BY THE DEALER WERE I PURCHASED IT, AND I BELIEVE THEY ARE TIRED OF SEEING ME! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137213September 21, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
FAILURE OF TURN SIGNAL / EMERGENCY HAZARD LIGHTS. RELAY SWITCH BURNED OUT. CAR HAS 39000 MILES AND IS 20 MONTHS . OLD DEALER AND DISTRIBUTOR CLAIM NOT THEIR PROBLEM. I CLAIM IT IS A SAFETY PROBLEM AND SHOULD BE COVERED UNDER WARRANTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107717January 22, 2005
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
UPON LIGHT ACCELERATION, WITHOUT ENGAGING A GEAR CHANGE, ENGINE? WILL LOSE COMPRESSION/POWER, TACH FALL 500-700 RPS AS SPEEDOMETER RISES. ENGINE TICKS. INTERMITTENT WIPERS SPEED DECREASES WHEN VEHICLE AT STOP, AIR CIRCULATION FAN SPEED DECREASES WHEN VEHICLE AT STOP, BRAKES MAKING NOISE. DESPITE REPEATED ATTEMPTS TO CONTACT DEALERSHIP AND MANUFACTURER, NO ONE RETURNS MY CALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104698December 29, 2004
TIRES
I WAS DRIVING MY WIFE'S 2004 MITSUBISHI OUTLANDER TO THE AIRPORT LAST NIGHT TO PICK UP MY KIDS. WHILE DRIVING 60 IN THE MIDDLE LANE, MY FRONT TIRE BLEW OUT. I FORTUNATELY WAS NOT HIT WHEN MY CAR PULLED TO THE RIGHT AND I PULLED OVER. THEY HAVE YOKAHAMA TIRES. THE CAR ONLY HAS 22000 MILES AND WE HAVE ROTATED THE TIRES. WHEN I CHECKED THE FRONT TIRES, THEY ARE COMPLETELY WORN. SEEMS IMPOSSIBLE. I CALLED DON HERRING MITSUBISHI IN PLANO TX TO SEE WHAT THEY WOULD DO AND THEY JUST PUSHED IT OFF ON THE TIRE COMPANY AND SAID I'D HAVE TO FIND A RETAILER OF THOSE TYPES OF TIRES, EVEN THOUGH THEY WERE NEW ON THE CAR. THIS WAS POTENTIALLY A VERY DANGEROUS SITUATION, AND I SUSPECT NO ONE IS GOING TO TAKE RESPONSIBILITY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096469October 27, 2004
AIR BAGS
ON 10/17/04, I WAS WAS REAR ENDED. THE CAR SPUN AROUND AND THE AIR BAGS DID NOT OPEN. MODEL MITSHUBISHI OUTLANDER 2003. MY BODY JERKED AGAINST THE FRAME OF THE STEERING WHEEL. YES! I HAD MY SEAT BELT ON.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10078297June 15, 2004
STEERING
(1) STEERING IS LOOSE. VEHICLE WOULD DRIFT EITHER TO THE LEFT OR RIGHT. EXCESSIVE VIBRATION EVEN THOUGH THE DEFECT DID NOT CAUSE ANY ACCIDENT OR NEED ANY PARTS REPLACEMENT, IT IS IMPORTANT THAT THE MANUFACTURER DO SOMETHING ABOUT IT. THIS IS A WELL-KNOWN PROBLEM IN ASIA. I AM SURPRISED NORTH AMERICA IS NOT NOTIFIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074061May 21, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. THE STEERING IS PULLING TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057458April 1, 2004
SUSPENSION
WHEN DRIVING IN THE SNOW, THE CONSUMER LOST POWER STEERING, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE CONSUMER CONTACTED THE DEALER, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK THE VEHICLE WOULD DRIFT TO THE LEFT OR RIGHT WITH LITTLE MOVEMENT OF THE STEERING WHEEL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051213December 28, 2003
SUSPENSION
THE OUTLANDER HAS THE TENDENCY TO DRIFT TO THE LEFT. A QUICK CHECK ON THE WEBSITE REVEALED MANY CAR OWNERS FACED THE SAME PROBLEM. IT IS IDENTIFIED TO THE ACTUATOR LATCH MECHANISM OF THE STEERING MECHANISM. THIS PROBLEM US WELL KNOWN TO JAPAN & ASIA. I AM EXTREMELY SURPRISED THAT IT IS NOT KNOWN TO US AT ALL. ALL THE TIME, I HAVE TO TURN THE STEERING WHEEL SLIGHTLY TO THE RIGHT TO KEEP THE SUV STRAIGHT!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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