Mitsubishi Outlander Sport Complaints

478 consumer complaints on file.

#11439056November 2, 2021
ELECTRICAL SYSTEM
Each door latch on our car has had to be replaced, all at separate times since we bought the car in 2017. The door latches will not lock/unlock with the fob or driver panel. It causes a safety issue with the door. It could come open (from failure to latch) while driving and people can fall out. It does not lock/unlock when you lock the car from the driver panel or fob and people can just open your door and enter it. Which has happened to us. The only way to lock/unlock it is from the inside from that door, since the fob, driver panel do not work, but then you have to scoot across the seat and come out the other side of the car to get out of the car, and then you still can’t unlock it unless you scoot back over and unlock that door since there is only 1 door with a key entrance, the driver door. It’s not been a recall on this specific year (2017) but it has been for 2016. We are now replacing our 4th latch because of this issue, hopefully the hatch does not do this as well. Many others with the same year car have had the same problem, I’ve seen many complaints online, and still no recall has been made about the door latches for 2017. It’s a HUGE safety issue not being able to lock and unlock your car door, or the door possibly failing to latch and someone falling out of the car door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438828November 1, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
No lights on. The vehicle is hesitage when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438140October 25, 2021
POWER TRAIN
Check engine illumination: code is showing that the Transmission Control Module has an error. When stopped the cars acceleration lags and causes stalls and delayed acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436196October 10, 2021
ELECTRICAL SYSTEM
I'm driving at 40 miles per hour and I turn off the radio and the lights on my board but it's still walking, then I parked to inspect it I turned it off and I wanted to turn it on and I didn't want to. Then I put the key in the glove box where the radio frequency of the ship is programmed or sent and it turned on in a while it gives me a warnin to check the electrical system on my board and this happened to me 3 times a day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435751October 6, 2021
POWER TRAIN
After being reprogrammed at the dealer my 2015 Mitsubishi Outlander Sport started to exhibit a shudder, surge condition. Finally on March 2021 while driving on a highway the CVT started to slip and the vehicle started to exhibit a lack of acceleration untill it came to a stop in the middle lane almost causing an accident. The vehicle was scanned and codes P084A, P0776 and P0843 were present. The vehicle was taken to the dealer on a tow truck and scanned again and the same codes were present. Now the dealer is telling me that I need a new CVT transmission and that warranty was denied by Mitsubishi. It is to their knowledge that these CVT transmissions are defective and they are trying to fix them with a simple CVT ECU reprogramming and oil change as per the TSB-20-23-001, also charging the owner for the oil change. It is about time that the US Government make Mitsubishi Motors issue a mandatory recall since this is a dangerous condition that can cause a major accident on US highways. It is also time for a Class Action Suit against Mitsubishi Motors for selling a defective product and refusing to repair the vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435017September 30, 2021
SUSPENSION
The contact owns a 2011 Mitsubishi Outlander Sport. The contact received a recall notification for NHTSA Campaign Number: 20V279000 (Structure, Suspension) however, the contact was unable to schedule the recall repair because she was unable to get a response from the dealer. The contact stated while driving 45-50 MPH, she heard an abnormally loud sound coming from underneath the vehicle. The automatic braking system warning light is illuminated. The contact stated that the driver’s side front wheel was facing sideways. The contact stated the vehicle was towed out of the highway. Then, the vehicle was towed to the independent mechanic who diagnosed that the lower control arm was severely corroded and had fractured. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433881September 21, 2021
AIR BAGS
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated that the air bag warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431041August 30, 2021
UNKNOWN OR OTHER
5/14/2021 Vehicle parked on a hill 45 minutes before it began to roll and flipped over. Car was in park and emergency break was engaged during the time of the incident. This is a hazard and could cause great bodily harm or death. I have children and they could have been in the car at the time of the malfunction . The vehicle was inspected by a police officer who confirmed the vehicle emergency break malfunctioned releasing the car down the hill. The car would jump when you breaking, but no warning lights were on before the incident
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11429237August 16, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that while driving approximately 75 MPH, the service transmission warning light illuminated. The failure caused the gear to downshift inadvertently from 4th gear to 1st gear within seconds. The contact managed to pull over to attempt to regain control however, the transmission failed intermittently. The contact took the vehicle to the dealer who diagnosed that the vehicle needed valve body replacement. The vehicle was repaired however, the failure persisted. The manufacturer was made aware of the failure and stated that due to the vehicle not being included under recall, and the warranty was expired, they were unable to assist. The approximate failure mileage was 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428064August 6, 2021
POWER TRAIN
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated while driving 35 mph, the transmission warning light illuminated on the instrument panel. The contact also stated that while at a complete stop, a slight hesitation would occur upon depression of the accelerator pedal. The contact had taken the vehicle to an independent mechanic and the mechanic discovered a defect in the transmission solenoid valve. The dealer was contact about the failure and offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 41,122.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427191July 30, 2021
AIR BAGS
On June 11, 2020 i was hit head on in an accident in Syracuse NY. My airbags NEVER went off.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11427193July 30, 2021
POWER TRAIN
my transmission is having issues and i only have 84,000 miles. Never had any other issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425949July 22, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that while the vehicle was at the mechanic to have the wheel bearing and front hub replaced, the mechanic found out that the front passenger’s side ABS wheel speed sensor fractured inside the assembly housing. The vehicle was repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425701July 20, 2021
SUSPENSION, WHEELS, SERVICE BRAKES
My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leaking, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424791July 14, 2021
STRUCTURE
The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated upon looking under the vehicle, the contact noticed that the whole frame and upper panel were completely rusted. The contact was relating the failure to NHTSA campaign number: 16V867000 (Structure). The vehicle was taken to a local dealer where it was confirmed that the recall already had been performed prior to the contact owning the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422258June 25, 2021
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal with an unknown transmission message displayed on the instrument panel. The vehicle had yet to be diagnosed or serviced for the failure. The manufacturer had been notified of the failure and informed that contact that there were no open recalls on the Vin. The contact was informed that if the vehicle was still under warranty a representative would provide a callback. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V563000 (Power Train). The vehicle was not repaired. The failure mileage was 150,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422157June 24, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal as the transmission symbol would illuminate on the instrument panel. The contact had taken the vehicle to the dealer where they informed him that he had a defective CVT transmission module that needed to be replaced. Upon investigation, the contact linked his failure to NHTSA Campaign Number: 16V563000(POWER TRAIN). The contact was then informed by the dealer that his vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420806June 14, 2021
STEERING
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, the steering wheel would turn at 360 degrees in either direction, with an abnormal sound coming from the steering wheel. There was no warning light illuminated. The contact had taken the vehicle to an unknown dealer and was informed that they were unaware of such a failure before and offered no assistance. Upon taking another vehicle to an independent mechanic, the contact described her issue with the 2015 Mitsubishi Outlander and was informed by the mechanic that from her description of the failure the vehicle might have a defective clock spring in her steering wheel. The vehicle was not diagnosed. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419601June 4, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
My car has a major problem with acceleration hesitation in transmisson that has almost caused several accidents. Also whenever I ride down the road and hit the minute bump my steering jerk really bad and it happens on both sides causing me to jerk steering wheel almost run off the road several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419604June 4, 2021
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My transmission doesn't go into gear right away and doesn't drive right in automatic. If I switch it to manual and only go up to 5th gear it shifts fine. There was a transmission recall for same year make and model as mine. Those recalls happened around 80,000 miles. I have 84,000. I was previously told I needed either a fuel tank or fuel injectors, never got it diagnosed. My gas gauge reads full all the time even when I dont have gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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