MINI Cooper Complaints

4,588 consumer complaints on file.

#10721291May 25, 2015
AIR BAGS
THE PASSENGER SIDE AIRBAG PAD COMPONENT WAS FOUND TO BE DEFECTIVE BY MY SERVICE CENTER. THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IN A CRASH. IT IS APPROXIMATELY AN $1100 PART TO REPLACE PLUS LABOR. REPORTS ON VARIED NEWS MEDIA HAVE THIS AS A RECALL. I FIND NO INSTANCE OF A RECALL FROM BMW/MINI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721018May 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717720May 21, 2015
AIR BAGS
I TOOK THE CAR TO THE LOCAL AUTHORIZED MINI COOPER DEALER WHERE A DIAGNOSTIC WAS RUN. THE DEALER STATED THAT THE PASSENGER SEAT MAT NEEDED TO BE REPLACED IN ORDER TO MAINTAIN THE INTEGRITY OF THE AIRBAG SYSTEM. MINI COOPER HAS BEEN FORCED TO RECALL 2008 CONVERTIBLES FOR THIS PROBLEM, BUT REFUSES TO FIX THE SAME YEAR COUNTRYMAN MODELS. THIS IS A SAFETY ISSUE THAT REQUIRED ME TO PAY TO HAVE THE PASSENGER SEAT REPLACED. THIS REPAIR COST ME $ 1,800, AND MINI COOPER REFUSES TO COMPENSATE ME FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717849May 21, 2015
AIR BAGS
I AM ON MY 4TH PASSENGER SEAT MAT SINCE PURCHASING THIS VEHICLE NEW IN JANUARY 2007. IN APRIL I FOUND A MANUFACTURER RECALL PART 573 SAFETY RECALL REPORT 15V-205 THAT LISTED THE VEHICLES AFFECTED BY THIS RECALL. MY VEHICLE WAS MANUFACTURED ON NOV 18, 2006 WITHIN THE PRODUCTION DATE RANGE. I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS RECALL AND CAN NO LONGER FIND THE RECALL ON THIS SITE. AS MENTIONED, THIS IS MY 4TH FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR. I WOULD LIKE INFORMATION ON WHAT THE PROCEDURE IS TO RECOVER MY COSTS ASSOCIATED WITH THE LAST REPLACEMENT OF THE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717283May 19, 2015
AIR BAGS
REPORTED TO MINI OF DALLAS : ITEM C : CLIENT STATES THE DASH AIRBAG LIGHT AND OFF AIRBAG LIGHT KEEPS COMING ON RANDOMLY WHILE AN ADULT IS SITTING AND NOT SITTING IS PASSENGER SEAT. THIS LIGHT CONTINUED TO COME ON AND OFF . 12/16/2014 REPORTED SAME THING TO PARKER MINI OF LITTLE ROCK, ADVISED REPAIR WOULD COST $1236.88. THE VEHICLE IS NOT UNDER WARRANTY ANY MORE. ASKED FOR A TRADE IN PRICE, THOROUGHLY INSULTED BY AMOUNT OFFERED, DUE TO AIRBAG PROBLEM. 1/22/2015 MINI OF LITTLE ROCK GOT PARTS IN AND FAULT WAS RESOLVED AT OWNERS EXPENSE OF $ 1236.88 INVOICE # 1MCS11292. PLEASE NOTE : THE VEHICLE WAS DRIVEN FROM 2/9/2009 THRU 1/22/2015 WITH A PASSENGER AIRBAG THAT WAS NOT WORKING, THE VEHICLE BEING ILLEGALLY DRIVEN, NOT TO MENTION IF WE HAD BEEN INVOLVED IN AN ACCIDENT DURING THAT TIME. WE WERE FORCED FOR OUR OWN SAFETY TO SPEND $1236.88 WHICH WE FEEL SHOULD BE REIMBURSED UNDER THIS RECALL. [XXX] [XXX] HOT SPRINGS VILLAGE, AR 71909 [XXX] [XXX]@SBCGLOBAL.NET INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717162May 18, 2015
AIR BAGS
PLEASE NOTE THAT BOTH MINI COOPER USA AND NW MINI (FIFE WASHINGTON) ARE DENYING THAT RECALL 15V205000 EXISTS. BOTH HAVE REFUSED TO HONOR THIS RECALL. I SPOKE WITH A REPRESENTATIVE AT 866-825-1525 AND HE INDICATED THAT MINI VIEWS THIS AS "MEDIA HYPE" AND THAT THEY HAVE NO INFORMATION ABOUT AN ACTUAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716859May 16, 2015
POWER TRAIN
THE VEHICLE FOR MONTHS WOULD MAKE A SMALL JUMP FORWARD WHEN PUTTING IN REVERSE. THEN THE TRANSMISSION WOULD MAKE A GRINDING NOISE WHEN IN DRIVE. THE CAR WOULD FEEL SPONGY IN DRIVE WHEN FIRST STARTING OFF IN THE MORNING AND AT FULL STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716604May 15, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON THE ROAD MY I TURNED THE AC ON AND ABOUT 20MIN OF ME RIDING IN THE VEHICLE ME AND MY INFANT SON MY MY VEHICLE STARTED SMOKING UNDER THE HOOD HEAVY WHITE SMOKE UNDER THE HOOD OF THE 2006 MINI COOPER S. MY CAR BEGAN TO LOOSE POWER WHILE ENGINE BAY STILL HEAVILY SMOKING I MANAGED TO GET CAR IN A NEARBY DEALERSHIP GET MY SON AND I OUT OF THE CAR I PUT WATER ON THE SIDE OF THE ENGINE THAT WAS BURNING TO KEEP THE REST OF THE CAR FROM BURNING UP.THE REST OF THE CAR I HAD TO CALL MY INSURANCE COMPANY THE CAR WONT DO ANYTHING AT ALL THE ELECTRIC SYSTEM OR THE WIRES BURNT UNDER THE HOOD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10716653May 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING 35 MPH, THE VEHICLE VIOLENTLY SHOOK, OVERHEATED, AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716702May 15, 2015
AIR BAGS, SEAT BELTS
AIR BAG AND SEAT BELT WARNING LIGHT ON. THE DEALERSHIP SAID IT WILL COST $2600 TO REPLACE THE PARTS. THIS IS A SERIOUS SAFETY ISSUE, NOT WEAR OR TEAR. EXISTING RECALLS FOR AIR BAGS HAVE NOT INCLUDED MY VEHICLE MAKE/MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716753May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE PASSENGER SIDE AIR BAG MAY NOT DEPLOY IN CASE OF A CRASH; HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A REASON FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716741May 15, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716769May 15, 2015
AIR BAGS
MY PASSENGER AIR BAG HAS BEEN INACTIVE FOR OVER TWO YEARS DUE TO A PROBLEM WITH THE SEAT SENSOR. I RECENTLY SAW THERE WAS A RECALL FOR THIS ISSUE, BUT ACCORDING TO MY VIN MY VEHICLE HAS NO OPEN RECALLS SO IT WOULD SEEM I'M NOT COVERED BY THE CURRENT RECALL EVEN THOUGH I HAVE THE ISSUE. CAN YOU PLEASE INVESTIGATE AND LET ME KNOW AS I WOULD LOVE TO GET THIS FAULTY SAFETY FEATURE REPAIRED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716780May 15, 2015
ENGINE
UPON TH EENGINE HEATING AND COOLING THE PLASTIC GASKET ON TH EENGINE OIL COOLER CAN GET PINCHED, CAUSING AN OIL LEAK. MINI COOPERS IN PRIOR YEARS - 2002-2007 HAD THE SAME ISSUE AND MINI HAD A RECALL. IF I SPEND THE $1,800 TO GET THE REPAIR THE NEXT TIME THE ENGINE HEATS UP AND COOLS - THE GASKET COULD BECOME PINCHED AGAIN - THUS CAUSING A LEAK. MINI COOPER OF ATLANTA IS YES THIS COULD HAPPEN AND I WOULD HAVE TO GET IT REPAIRED AGAIN. MINI COOPER NEEDS TO ENSURE THE 2 PLATES OF THE METAL OIL COOLER ARE SECURE AND CANNOT EXPAND AND SHRINK - UPON ENGINE USAGE. THIS IS THE SAME MANUFACTURING FLAW MINI COOPER HAD IN 2002 - 2007 - SO WHY HASN'T MINI COOPER BEEN TOLD TO FIX THEIR PROBLEM - VERSES THROWING THE RESPONSIBILITY TO THE CUSTOMER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716569May 14, 2015
AIR BAGS
PASSENGER SEAT AIRBAG WARNING LIGHT ILLUMINATED AND REMAINS ON. INSPECTION IS DUE 5/31/2015 SO I HAD IT DIAGNOSED BY MINI DEALER. DIAGNOSIS WAS A FAULT IN THE SENSOR SYSTEM IN A MODULE LOCATED IN THE DASHBOARD, BEHIND THE GLOVE BOX - REPAIR COST, $2,000+. THEY SAID THEY HAD NEVER BEFORE EXPERIENCED A FAILURE IN THIS PART. TO MY UNDERSTANDING, THIS IS NOT RELATED TO THE RECALL IN PROCESS, WHICH HAS TO DO WITH THE SENSOR IN THE SEAT ITSELF (WHICH I HAVE ALREADY REPLACED, DECEMBER 2012.).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716305May 13, 2015
AIR BAGS
THE PASSENGER SEAT AIR BAG WARNING LIGHT COMES ON REGARDLESS OF THE SEAT OCCUPANCY. IT IS UNCLEAR IF THE AIR BAG IS OPERATIONAL OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716341May 13, 2015
ELECTRICAL SYSTEM
ENGINE CRANKED BUT DID NOT START. AAA FLATBED TO MINI OF ALLENTOWN. RECEIVED CALL FROM DEALER POSSIBLE WATER DAMAGE TO ELECTRICAL, CONTINUING DIAGNOSIS. VEHICLE FRM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716339May 13, 2015
ELECTRICAL SYSTEM
FRONTAL AIR BAG LIGHTS STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715824May 12, 2015
POWER TRAIN, ENGINE
DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE ENGINE NEEDED TO BE REPLACE. I SOLD IT BACK TO MINI AS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715685May 11, 2015
ELECTRICAL SYSTEM, STEERING
PARKED MY CAR WITH A VALET. RETURNED IN AN HOUR. IT WOULD NOT START. THERE WAS A SMELL AS IF SOMETHING HAD BURNED. THEY JUMP STARTED MY CAR. AS I BEGAN TO DRIVE THE POWER STEERING WAS OUT. IMMEDIATELY DROVE IT TO MY CAR REPAIR SHOP. BY THE TIME THAT I HAD TRAVELED THE 2 MILES, THE ENGINE WAS HEAVILY SMOKING. MY CAR REPAIR SHOP SAYS THAT THE POWER STEERING PUMP ELECTRICALLY MALFUNCTIONED - INTERNAL FAILURE OF THE POWER STEERING PUMP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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