MINI Cooper Complaints

4,588 consumer complaints on file.

#11647428March 10, 2025
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
The contact owns a 2010 Mini Cooper Clubman. The contact stated that there were electrical wires exposed. The contact stated that the lights, windows, and brake lights were inoperable. The Service Soon message was displayed. Additionally, the air bag, and check engine warning lights were illuminated. The exclamation and A symbol were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 106,059.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646268March 4, 2025
AIR BAGS, ELECTRICAL SYSTEM
The airbag warning light randomly remains on. From what I understand this is a known issue as there has been previous recalls by Mini. This could potentially mean the airbag system is faulty and non-operational. Based on online searches, it seems like a lot of there problem are wiring problems though, bad connections. The previous recalls should be extended further, as there are other cars with the same problem, like mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645836March 2, 2025
ELECTRICAL SYSTEM
My 2012 mini cooper has a Footwell Module recall and I took it to the dealer and they refused to replace it but they said i could pay to have it replaced even though it was a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645399February 27, 2025
UNKNOWN OR OTHER
Thermostat sensor malfunction. Mini coopers all around world had issues with the first generation thermostats and sensors, they created an entirely new system for all new minis with a new thermostat house and different sensor type. Yet they did not recall all the other minis when they don’t even sell the old thermostat anymore. So the new house and sensor won’t fit on the first gen models. This is a worldwide issue with first gen models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644968February 26, 2025
ELECTRICAL SYSTEM, SEATS, AIR BAGS
I purchased the vehicle used with airbag light showing on the speedometer gauge cluster. Searched with vin for recalls but showed 0 unrepaired recalls. Tried clearing the light with my Launch CREADER BMW V2 scan tool. Light flashes a few times and goes away but immediately appears on the speedometer gauge cluster. This would happen everytime. Wires are intact with no signs of damages to all 3 wire connectors under the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644969February 26, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driverside headlight assembly flickers everytime when you turn the key to position 1 with selector on off or auto. Flickers multiple times but doesn'tturn on unless I cycle the key on off until headlight does. This annoyance would reoccur the very next morning. Passenger headlight assembly doesn't have any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645104February 26, 2025
ELECTRICAL SYSTEM
The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644761February 25, 2025
ELECTRICAL SYSTEM
The contact owned a 2010 Mini Cooper S Hartop. The contact stated that while driving at 25 MPH with the two sunroofs open, the vehicle caught fire. There were flames underneath the rear of the vehicle. There were no warning lights illuminated. The contact opened the hood and threw baking soda on the flames but sustained burns to her hands and face, and medical attention was provided. The neighbors had used a fire extinguisher to put out the fire. The fire department was able to extinguish the fire. The airbags did not deploy. A police report was filed. There was no crash. The vehicle was previously taken to an independent mechanic who replaced the footwell control module. The vehicle was towed to a tow lot. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 130,000. The insurance deemed the vehicle a total loss.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11644516February 24, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
My father has the same year mini cooper and has a recall on the foot control module. He actually just got it fixed even though he hadn't had any issues with it yet. My mini has had the foot control module go bad. My car is unusable. I have no interior lights, no dash lights, no turn signals, no blowers, the windows controls don't work. I had to drive it once because I hit a deer with my other vehicle and nearly got rear ended because they didn't know I was turning and it over heated............ I do not understand why my dad got a recall and I haven't. Please HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644422February 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Lower Engine Support and Passenger Engine Mount damaged as per routine inspection by dealer in Feb2025. Never diagnosed before. Repair done by independent service center in Feb2025 and I have receipt of approximately 1K. Also, since 22feb2025, I am not able to add fuel to the tank because the pump stops constantly and causes spill of fuel. This can cause fire. Never happened before. Tried at least 4 different gas station and same result. Dealer charges over $200 to perform inspection/diagnostics. Not done yet. Repairs to fuel tank are in the thousands. No warning in the car dashboard for none of the issues. Car with less than 80k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641954February 11, 2025
ELECTRICAL SYSTEM
My husband and I own a 2010 Mini Cooper Clubman, which we bought from a used car dealer in September 2022. The control module failed this summer, resulting in the high beams not functioning. A safety recall was issued by MINI a few weeks after we made repairs for that same problem. We are writing to request assistance in securing reimbursement from MINI for the cost of parts and labor to replace the control module. Because the NY State Inspection was due soon for our car, we needed to have a new control module installed in the car as quickly as possible. The control module was installed by East End Garage in Jefferson in mid-August. This Garage is close to our home and has competent mechanics who are able to work on Mini Coopers without difficulty. Shortly after the work was ·completed, the mechanic at East End Garage told us that a recall had been issued for Footwell Control Modules (FRM) in 2007-2014 Mini Clubman models, and he gave us a State of New York Supplementary Information sheet regarding the recall. We also received an Important Safety Recall sheet from MINI in November, which is included in the packet of documents we are sending you. It stated that the FRM could become corroded, "potentially resulting in a short circuit, resulting in a potential thermal event which could increase the risk of fire or injury". The mechanic told us our control module failed because of corrosion. due to where the control module is placed in the car, which he felt was a design flaw. When we became aware of the recall, we contacted the closest MINI car dealer, Keeler Motors in Latham, NY, to seek reimbursement for the control module replacement. This began a long series of being sent to different places to seek reimbursement (the dealer would not help us). I have enclosed all the receipts and correspondence I have had with these places for your review. The last place we contacted was MINI USA. They responded in mid-November, stating that "the repair performed is not included in this warranty extension" and does not meet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640971February 5, 2025
STEERING
Electronic power steering pump issue/failure. The steering wheel was so stiff when I tried to go right that I physically could not turn the wheel. This is extremely dangerous & it happens without warning. No lights come on. You are left in a moving vehicle, without much of a way to control the direction you need it to travel in. From what I have learned, it seems an extended warranty was initially offered, & then a forced recall was issued on the, 1st Gen, 2002-2005 Mini Coopers. Only part of the vehicles with these issues were included in the recall. I have the same size 1.6 engine, & the exact same electronic power steering pump that comes with the issues & failures that I have in my 06. I have seen it on vehicles up to 08. This is absolutely unacceptable. This is a documented manufacturing defect & design flaw that has been continually allowed to endanger people’s lives. I am unsure how BMW managed to only recall part of the vehicles with these electronic power steering pump issues. I contacted BMW who told me there were no extended warranties or recalls on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639876January 31, 2025
ENGINE
Oil filter housing failure. MINI issued a recall for this part in 2014 when the third generation MINI Cooper S/JCW first launched. Unfortunately they did not fix the part and now as time goes on, the issue is occurring with high frequency on every BMW/MINI and Toyota Supra with the BMW B46/B48 2.0L turbocharged engine. The plastic oil filter housings crack causing oil and coolant to leak. In my case oil poured down the front of the hot engine which could have caused a fire. BMW/MINI dealers charge nearly $2500 to repair this failure. The ODI should investigate this concern as it has been reported dozens of times on each model with this engine including the BMW X1 28i/M35, BMW X2 28i/M35, BMW X3 30i, BMW X4 30i, BMW 328i/330i, BMW 528i/530i, BMW 330e hybrid, BMW 530e hybrid, BMW Z4, Toyota Supra 2.0T, MINI Cooper S/JCW 3-door and 5-door, MINI Countryman, MINI Cooper S/JCW Convertible, etc. BMW is aware of this common failure. Thus far BMW has refused to issue a service campaign or recall for this problem which causes owners of these affected vehicles to be out of pocket thousands of dollars. If oil drips onto hot exhaust or into a wiring harness, it could easily cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639742January 30, 2025
FUEL/PROPULSION SYSTEM
I’m unable to take the car to a dealer, which is over 100 miles away, while the range of the EV is less than that. Plus I’m almost [XXX], just had hip replacement surgery. I’ve contacted the dealer, Mini US and BMW America many times and they refuse to help despite they caused the problem. I want them to pick up the car, fix the problems, and return to me. Please help! [XXX] [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639045January 28, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638633January 26, 2025
ENGINE
In an attempt to resolve persistent rough running engine issue, mechanic discovered that the timing chain guides failed (broke apart) and that plastic pieces of the guides migrated into the engine oil system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638047January 23, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving in the rain (light rain) front right and rear left brakes locked up. No warning lights came on, it was a very dangerous situation. The car is currently at a repair shop getting looked at, I had to have it towed there because those wheels will not turn while in neutral even. Reading forums this is a common problem, very serious and dangerous especially with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638064January 23, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
When I bought the car, John, a sales representative, promised me that he would have the car inspected by a mechanic before finalizing the paperwork, addressing issues with the tire pressure monitor, tail light sensor, and license plate light. However, the mechanic couldn't fix these issues, and Mike, the owner, directed me to his “personal mechanic” in San Bruno. After multiple reschedules from Mike, the car began to display an engine malfunction error. I informed Mike, and he advised me to mention the issue to the mechanic when I brought the car in. When I finally took the car to his mechanic, I was told that there were no errors, but the error lights needed to be reset at a different shop, as the mechanic didn’t have the required equipment. Despite this, the engine malfunction light remained on, and the car started to shake noticeably while driving. A few weeks later, while driving, the car began emitting white smoke from the hood. I texted Mike, asking why the issues weren’t fixed, and I had to tow the car to my house. He did not respond, so I called him days later. He told me to call back after New Year's to have the car fixed, even offering to tow it to his mechanic. After New Year's, I followed up, but Mike forgot about the original arrangement and told me to call back in a week. I reminded him of our previous conversation, and he said he would check with his mechanic and call me back. He never did and ignored my follow-up text. On 01/21/2025, I had a mobile mechanic inspect the car, as it had not been operable since December 2024. The mechanic confirmed that the car had never been tuned, the spark plugs weren’t replaced, and it was not roadworthy at the time of sale. On 01/22/2025, I shared my experience in reviews on Yelp and Google. Later that night, Mike called me, but I returned his call on 01/23/2025. He said that if I removed my reviews, dropped my complaints with the DMV, BAR, and Attorney General, he would fix the car at his expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638081January 23, 2025
ELECTRICAL SYSTEM
The contact owned a 2009 Mini Cooper. The contact stated that after the vehicle was unoccupied and parked in the residential garage, she was putting her children down for a nap and 2 minutes later, the contact and her husband smelled smoke within the residence, shortly afterward it was discovered that the garage was engulfed in flames. The contact called 911 and evacuated her family of 2 dogs, and 2 minor children. The contact sustained injuries to both arms, both legs and her rear end up to her back. The husband sustained bruises right leg and back. The contact's toddler son sustained a bruise from running into the wall in the residence. No medical attention was sought. The contact mentioned that 1 of the dogs sustained abnormal breathing injuries. The police and fire departments arrived on the scene, and the firefighters extinguished the fire. The fire consumed the vehicle in the garage and resulted in damage to the residence. Police and fire department reports were filed. The contact does not have the fire report, yet, and was currently being worked by the chief of the fire department. The vehicle currently remained on the scene. The insurance company deemed the vehicle and her home totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#11637797January 22, 2025
AIR BAGS
Defect in passenger frontal airbag-The front passenger seat occupancy detection mat is not functioning correctly. This was recalled but not for my VIN and needs to be part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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