MINI Cooper Complaints

4,588 consumer complaints on file.

#10884822July 14, 2016
AIR BAGS, SEAT BELTS
AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING. THIS ISSUE STARTED RIGHT AFTER THE WARRANTY WAS OVER. THIS IS A SAFETY HAZARD, AS NONE OF THE AIRBAGS WILL DEPLOY IN CASE OF IMPACT. I FEAR FOR MY SAFETY. THIS IS A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884871July 14, 2016
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR DUE TO THE UPDATED PART PREVIOUSLY BEING INSTALLED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884494July 13, 2016
AIR BAGS, SEAT BELTS
THE CAR HAS 55000 MILES AND THE AIRBAG LIGHT IS ON. AFTER RESEARCH THE PROBLEM SEEMS TO BE WITH THE PASSENGER OCCUPANCY SENSOR, ALSO KNOWN AS A PASSENGER OCCUPANCY MAT. MINI HAS RECALLED MANY VEHICLES FOR THIS REASON, HOWEVER THEY CONTINUE TO REFUSE THE PROBLEMS CONTINUES WITH THE 2009 MODEL. THIS IS A SAFETY AND COSTLY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884656July 13, 2016
ENGINE
THE TIMING CHAIN GUIDE RAIL, CHAIN TENSIONERS,SLIKE RAIL FRICTION WHEEL ETC ALL HAD TO BE REPLACED AND IT ONLY HAS 13000 MILES I KNOW THAT BMW IS BEING SUED AND HABBERSTAD SAID THAT WE WOULD BE INFORMED OF THE SUIT IF OUR VEHICLE IS PART OF THE SUIT. PLEASE HELP US WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884074July 11, 2016
AIR BAGS, POWER TRAIN
FRONT DRIVER SEAT OCCUPANT DETECTION MAT DOESN'T SEEM TO BE WORKING CORRECTLY AS IT DOESN'T DETECT SOMETIMES WHEN THERE IS AN OCCUPANT. SECOND ISSUE IS THE CVT TRANSMISSION OF THIS VEHICLE. I GET A JERKING MOTION EVERY NOW AND THEN AND FOUND A CLASS ACTION LAWSUIT LINKED WITH THESE TRANSMISSIONS. I PURCHASED THIS CAR AFTER THIS LAWSUIT BUT APPARENTLY THIS PARTICULAR VEHICLE WAS NOT TAKEN CARE OF. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND FIND THIS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883881July 11, 2016
AIR BAGS, SEATS
FAULTY SEAT BELT LIGHT/ AIRBAG ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883763July 9, 2016
STEERING
OVER THE PAST 9 MONTHS MY POWER STEERING WILL STOP WORKING, I WILL USUALLY NOTICE THIS WHEN I START MY CAR AND GO TO MOVE I AM ABLE TO DRIVE MY CAR BUT IT IS VERY DIFFICULT TO STEER, IF I TURN OFF MY CAR AND TURN IT BACK ON OCCASIONALLY IT WILL START MY POWER STEERING BACK UP THIS IS NOT A CONSTANT THING BUT IS HAPPENING MORE FREQUENTLY. I HAVE FOUND THAT THERE IS A RECALL ON THE POWER STEERING FOR THE MINI COOPER BUT MY VIN NUMBER ISNT INCLUDED IN THIS RECALL I AM VERY CONCERNED THAT I HAVE THE SAME PROBLEM I NEED HELP PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883478July 8, 2016
ENGINE
MY MINI HAS UNDER 50,000 MILES AND IS A 2009, AND TWO MONTHS AFTER PURCHASING IT, ONE WEEK AFTER A NEW OIL CHANGE A RATTLING STARTED IN THE TIMING CHAIN REGION UNDER THE HOOD. THERE ARE SEVERAL ONGOING AND RECENT LAWSUITS INVOLVING THE FAULTY TIMING COMPONENTS, HOWEVER BMW HAS REFUSED TO DO A RECALL. I HAVE NO OTHER OPTION WHERE I LIVE THAN TO TAKE IT TO A MINI DEALERSHIP, WHICH IS TAKING ADVANTAGE OF THIS SITUATION, QUOTING A RIDICULOUS AMOUNT OF $2000-$4000 FOR A COMPLETE DIAGNOSTICS/REPAIR. I CAN'T BELIEVE HOW COMMON THE PROBLEM IS AND THE FACT THAT A COMPANY THAT IS KNOWN FOR BEING REPUTABLE, BMW, IS BEING SO UNPROFESSIONAL IN ADMITTING THE FAULT. ALSO, I HAD TO TOW MY MINI TO PREVENT THE CHAIN FROM SPONTANEOUSLY BRAKING ON MY WAY TO THE DEALERSHIP AS WELL, JUST ANOTHER FEE, TO PREVENT INCURRING AN EVEN PRICIER DAMAGE TO THE TURBO ENGINE, JUST UNBELIEVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883627July 8, 2016
AIR BAGS
I HAD AN ACCIDENT ON 6-30-2016 WHERE I LOST CONTROL OF MY CAR DUE TO HITTING FIRST A SOFT SHOULDER OF THE HWY. SR145 TRAVELLING AT A SPEED OF APPROX. 50-55 MPH. I GRAZED A POWER POLE ON DRIVER'S SIDE DOOR AND RAN THROUGH THREE LARGE WOODEN POSTS ON A RANCHERS PROPERTY. THE CAR SPUN AT AN180 ANGLE LEAVING ME IN THE FIELD FACING THE OPPOSITE DIRECTION FOR WHICH I WAS HEADED. NOT ONE AIRBAG DEPLOYED ON IMPACT!!! I AM CONCERNED THAT THESE AIRBAGS AND/OR INSTALLATION IS FAULTY AND CHP OFFICE SAID I COULD HAVE BEEN KILLED IF THE RIGHT FRONT TIRE HAD NOT BLOWN CAUSING ME TO VEER JUST TO THE RIGHT OF THE POWER/TELEPHONE POLE. POWER TO THE AREA WAS KNOCKED OUT FOR APPROX. 1 HOUR. I DO HAVE COPIES OF THE POLICE REPORT AND ABOUT 18 PICTURES OF THE ACCIDENT WITH TWO PICTURES BEING A CLOSEUP OF MY 2009 MINI COOPER. PLEASE LET ME KNOW IF YOU NEED ANYTHING ELSE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10883427July 7, 2016
AIR BAGS
PASSENGER SIDE AIR BAG SENSOR MAT FAULTY. SAME ISSUE AS OTHER MINI COOPERS THAT HAVE BEEN RECALLED. WAS TOLD I HAVE TO REPLACE ENTIRE SEAT. $1,000. WAS TOLD THERE IS A NATION WIDE BACK ORDER FOR THE SEAT. THIS REPAIR SHOULD BE COVERED BY MINI (BMW).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882960July 6, 2016
AIR BAGS
THE PASSENGER SIDE AIR BAG LIGHT INDICATED THE AIR BAG WAS NOT ENGAGED. THE PASSENGER SEAT STARTED GETTING VERY HOT (THIS MODEL DOES NOT HAVE HEATED SEATS). WE REMOVED THE SEAT FROM THE VEHICLE AND INNVESTIGATED. WE FOUND THAT THE AIR BAG SEAT MAT WAS OVERHEATING. THE CIRCUIT WAS MELTED FROM THE HEAT. IF WE HAD NOT REMOVED THE SEAT FROM THE CAR IT WOULD HAVE CAUGHT FIRE. THE VEHICLE WAS PARKED IN THE GARAGE AT THE TIME. HOWEVER, THE CAR WAS DRIVEN EARLIER IN THE DAY AND THE LIGHT WAS ON THEN TO INDICATE THE PASSENGER AIR BAG WAS NOT ON. THERE ARE NO RECALLS FOR THIS 2010 MODEL FOR THIS PROBLEM. HOWEVER, THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS ON THE WEB. THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. FIXING THE PROBLEM IS EXPENSIVE TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882431July 4, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WINDSHIELD CRACKED FROM THE BOTTOM WHERE IT MEETS THE HOOD OF THE CAR. DRIVER'S SIDE WINDOW DOES NOT GO DOWN. I ONLY HEAR A CLICKING SOUND. WATER PUMP, OIL PAN AND VALVE COVER GASKETS FAILED PREMATURELY. I CAN'T SHIFT THE CAR INTO FIRST GEAR WITHOUT MULTIPLE ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882134July 1, 2016
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY CAR ONLY HAS 47,000 MILES ON IT AND HAS THE SAME PASSENGER SIDE AIRBAG ISSUE. IT STARTED OFF AT TIMES HAVING THE PROBLEM, NOW IS ON ALL THE TIME. MINI WANTS $125 TO DIAGNOSE THE PROBLEM, WHICH SEEMS EVIDENT. ALSO PAID $425 TO FIX ELECTRICAL WIRING THAT CORRODED AND $1,700 2 MONTHS EARLIER THIS YEAR WHEN WHEEL SENSOR WENT BAD AND 3 LIGHTS WENT OFF IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881666June 30, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
IVE PERSONALLY DRIVEN MY 2009 MINI COOPER CLUBMAN 11K MILES OF THE 34K IT HAS ON IT WITHOUT ANY ISSUE UNTIL ON JUNE 5TH, 2016 I PARKED IT NEAR MY WORK AND RETURNED TO IT THE NEXT MORNING.IT STARTED UP JUST FINE AND I JUST LET THE FIRST GEAR TAKE ME OUT OF THE PARKING GARAGE. THEN I TRIED TO ACCELERATE ONCE ON THE ROAD AND NOTHING... NO POWER. I PUT THE PEDAL TO THE FLOOR AND NOTHING. I PULLED OVER AND IT SOUNDED LIKE A LABORED, CLANKY, ROUGH IDLE. GOT IT TOWED TO A SHOP, DIAGNOSTIC TEST SHOWED MAIN RELAY FAILURE AND SOMETHING ABOUT VALVETRONIC SERVOMOTOR AND LIMITATION AND PLAUSIBLE AIR MASS SENSOR ISSUE. MAIN RELAY PART REPLACED FOR $20.WORKED FINE AFTER THAT. EIGHTEEN DAYS LATER IT HAPPENED AGAIN. WENT HOME AND AFTER SOME RESEARCH, I FOUND SCARY POSSIBILITIES COULD HAPPEN WITH MY MINI RELATED TO THE ENGINE COOLING SYSTEMS, AIR INTAKE, WATER PUMP AND TIMING CHAIN SENSOR WORST OF ALL. THINGS THAT COULD CAUSE DAMAGE IF FAILED WHILE ON THE HIGHWAY AT 70MPH OR IN AN INTERSECTION OR IN TRAFFIC! TO DATE, ILL BE RETURNING TO THE SHOP THAT HELPED MEET BAND AID THE PROBLEM, THEN TO MY REAL PROFESSIONAL TO HELP ME DIAGNOSE AND TREAT FURTHER POSSIBLE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881729June 30, 2016
STEERING
STOPPED AT GAS STATION TO FILL UP. RESTARTED CAR AND BEGAN TO DRIVE...NOTICED EXTREME STIFFNESS IN STEERING AND PULLED OVER. SHUT ENGINE OFF AND THEN RESTARTED POWER STEERING RETURNED. LATER IN THE DAY...I WAS GOING FOR A DRIVE AND IT OCCURRED AGAIN. THIS TIME, IT WAS AFTER I HAD STOPPED AT THE GYM FOR AN HOUR, AND WAS RETURNING HOME. AGAIN, I PULLED OVER SHUT OF ENGINE AND THEN RESTARTED. POWER STEERING RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881458June 29, 2016
AIR BAGS
AT 140,000 MILE: + AIR BAG LIGHT CAME ON. DEALER SAID THAT THE AIRBAG COMPUTER MODULE WILL COST $1,000 TO REPLACE. I SEE ON-LINE BLOGS AND NHTSA HAVE HAD NUMEROUS COMPLAINTS ON THE AIR BAG DASH LIGHT COMING ON AND NHTSA IS STILL INVESTIGATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881464June 29, 2016
SERVICE BRAKES
ABS DASH LIGHT AND BREAK LIGHT SUDDENLY CAME ON. IN ADDITION TO THE AIR BAG LIGHT THAT SUDDENLY CAME ON, THE DEALER SAID THE COMPUTER MODULE FOR THE ABS WILL COST $1,000 (IN ADDITION TO THE AIRBAG MODULE OF $1.000). I SEE ON INTERNET BLOGS AND NHTSA THAT THIS IS A COMMON INCIDENT TOTAL AIR BAG AND ABS COST WILL BE $2,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881466June 29, 2016
WHEELS
THE DASH LOW TIRE AIR LIGHT SUDDENLY CAME ON; IT COMES ON AFTER DRIVING FOR ABOUT 5 MINUETS. I'VE CHECKED ALL TIRES AND THEY ARE IN COMPLIANCE. I SEE THAT ON-LINE BLOGS THIS IS A MAJOR ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881577June 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
DRIVING PA TURNPIKE WHEN MY 2007 MINICOOPER TEMP LIGHT CAME ON, IMMEDIATELY FOLLOWED THE OIL AND ENGINE LIGHT. AS THE LIGHTS APPEARED, THE CAR WAS LOSING POWER. IT LOST POWER AS I WAS PULLING OFF THE ROAD. 3 MINUTES TOTAL. SMOKE POURED OUT. I OPENED THE HOLD TO SEE A 3 INCH HOLE MELTED AWAY. I CLOSED THE LID. CONTACTED MINI ROADSIDE SERVICE WHO WOULD NOT HONOR THE TOW. CALLED AAA WHO DID. CALLED MINI OF PITTSBURGH, JASON THOMPSON, WHO ONLY SERVICED MY MINI FOR 4 YEARS AND 35,000 MILES WHEN HE FIRST DIAGNOSED NEEDING A NEW ENGINE. I ASKED MANAGER CHRIS LASKO ABOUT ANY RECALLS? COULD IT BE A LEMON? NO THIS IS UNUSUAL FOR A MINI, WAS THE ANSWER. BEFORE AUTHORIZING REPAIRS I ASKED ABOUT THE ELECTRICAL SYSTEM AND THE EFFECTS OF OVERHEATING. NO ELECTRICAL ISSUES WHERE FOUND. THEY FELT CONFIDENT RECOMMENDING REPLACING A NEW ENGINE & PARTS. I OKAYED TO PUT IN ALL NEW STARTER, STARTER CORE, ENGINE, ENGINE CORE, ENGINE HARNESS, COLLAR SCREW, PING SENSOR, INTAKE MANIFOLD, CORE RETURN GASKET, IGNITION COILS, COLLAR SCREW, SCREW WITH WASHER, CORE RETURN WITH HEAT PR, SRP BELT, AND COOLANT, A WATER PUMP PULLEY, AND FEW OTHER 20 SOME PARTS TO GET IT BACK ON THE ROAD. A MONTH LATER, I RECEIVED A LETTER REVEALING A POTENTIAL PROBLEM WITH THE DURABILITY OF A VAPOR RECOVERY DIAGNOSTIC PUMP ON 07. FEDERAL EMISSIONS DEFECT WARRANTY COVERS 10YEAR OR 120K MILES. I CALLED THE DEALER, THEY SAID THAT IT DID NOT PERTAIN TO MY VEHICLE. 2015 DEJA VU AT 64K MILES. I WAS DRIVING, COMMUTING WHEN THE ENGINE LIGHT CAME ON AGAIN. I DROVE 2 MILES TO MY MINI DEALER. THEY SAID THEY COULD FIX IT BY PUTTING IN A NEW ENGINE. I HAD IT TOWED HOME. I HAVE CALLED & LEFT EMAIL'S WITH BMW/MINI CUSTOMER SERVICE. I HAVE HAD ZERO REPLY FROM THEN. THEY CLAIM TO BE THE ULTIMATE DRIVING MACHINE. AS AN ADVERTISING ASSOCIATE CREATIVE DIRECTOR, I THINK THE MORE HONEST AND REAL CLAIM WOULD BE THE ULTIMATE FARSE MACHINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881329June 28, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
2007 MINI COOPER S, HATCHBACK. THE PASSENGER AIRBAG (OFF) LIGHT, INDICATING THE PASSENGER AIRBAG IS DISARMED, IS ON AT ALL TIMES REGARDLESS OF PASSENGER. ADDITIONALLY, THE DASHBOARD WARNING LIGHTS FOR MY AIRBAG SYSTEM AND SEATBELT ARE ILLUMINATED AT ALL TIMES. THE CODES IDENTIFIED BY THE MINI DEALERSHIP IN HONOLULU INDICATE THE PASSENGER SEAT OCCUPANCY SENSOR HAS A FAULT. LOOKING UNDER THE SEAT, IT COULD BE A FAULTY WIRING HARNESS OR FAULTY CONNECTER AS THEY APPEAR VULNERABLE TO SEAT MOVEMENT FORWARD OR BACKWARDS. THE MINI DEALERSHIP ALSO STATED THE OBNOXIOUSLY EXPENSIVE PART WAS ON NATIONAL BACK-ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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