MINI Cooper Complaints

4,588 consumer complaints on file.

#10286633October 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 MINI COOPER AUTOMATIC CVT TRANSMISSION FAILED AT ONLY 47,000 MILES. WHEN TAKING MY FOOT OFF OF THE GAS, THE RPM'S WOULD REV UP AS THE CAR SLOWED DOWN. THEN MY CHECK ENGINE LIGHT AND EP (TRANSMISSION) WARNING LIGHT CAME ON AND THE CAR WOULD NO LONGER SHIFT ABOVE SECOND GEAR, MAKING THE CAR PRACTICALLY UNDRIVABLE. THIS VEHICLE HAS ALWAYS BEEN SERVICED PROMPTLY AND WELL MAINTAINED THROUGH MINI COOPER DEALERSHIPS. MY FACTORY WARRANTY EXPIRED 6 MONTHS AGO. THE INTERIOR BELT OR CHAIN ON THE TRANSMISSION HAS "COMPLETELY COME APART" AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. MINI COOPER ESTIMATES $7600 TO REPLACE THIS TRANSMISSION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286663October 7, 2009
ENGINE AND ENGINE COOLING
2008 MINI COOPER S SPONTANEOUS ENGINE FIRE 10/02. I HAD JUST RETURNED HOME FROM WORK AND I HAD DRIVEN THE CAR FOR ABOUT 45MINS AND THEN 10MINS AFTER SHUTTING THE CAR DOWN A FIRE HAD STARTED IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10286558October 6, 2009
AIR BAGS:FRONTAL
"SRS" WARNING LIGHT (PASSENGER AIRBAG OFF) BLINKS ON AND OFF IN A 2005 MINI COOPERS WITH LESS THAN 60,000 MILES ON IT. THE WARNING LIGHT ONLY TRIGGERS WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SEAT. WAS TOLD BY MINI DEALERSHIP THAT IT WOULD COST $800 FOR THE PART AND +$200 IN LABOR TO FIX THIS SAFETY ISSUE. NOT AN ACCEPTABLE ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286563October 6, 2009
TIRES
YESTERDAY MY 23-YEAR DAUGHTER EXPERIENCED A DANGEROUS INCIDENT, WITH BURSTING OF THE RIGHT FRONT WHEEL TIRE WHILE DRIVING ON THE FREEWAY. SHE ALMOST KILLED HERSELF. IT IS A NEW CAR (MINI COOPER, 2008) WITH ONLY 11,000 MILES TRAVELED. THE AAA WHICH WAS CALLED FOR ASSISTANCE DID NOT FIND ANY SIGN OF EXTERNAL PERFORATION AND THOUGHT THAT IT WAS AN EXPLOSION OF THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286043October 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 MINI COOPER (CVT) AUTOMATIC TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS ONLY 74,000 MILE ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286108October 2, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
IN EARLY DECEMBER 2008 MY WIFE WAS PUTTING ITEMS IN THE BACK OF THE MINI COOPER AND HER LEG TOUCHED THE EXHAUST, PIPE BURNING HER LEG. WE TOOK IT TO THE SERVICE CENTER AND THE SERVICE ADVISOR INFORMED US THAT THERE WAS NOTHING THAT THEY COULD DO. ON A RECENT VISIT TO THE SERVICE CENTER THE NEW SERVICE ADVISOR INFORMED US THAT THERE WAS A RECALL BUT NOT FOR THIS MODEL. WE ARE CONCERNED FROM A SAFETY STAND POINT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10285821September 30, 2009
POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT
2006 MINI COPPER S. I BOUGHT IT WITH 15997 MILES ON THE CAR. THE CLUTCH WENT OUT 3000 MILES LATER AND THE MINI DEALERSHIP WAS ASKED TO CHECK OUT THE CAR ESPECIALLY THE CLUTCH ONLY 2 MONTHS PRIOR TO THIS HAPPENING. NO WARNING LIGHTS APPEARED BEFORE THE CLUTCH STOPPED WORKING. NOW THE DEALER TELLS ME THAT IS NOT COVERING BY THE WARRANTY AND THEN INFORMS ME THAT THIS WILL BE THE THIRD CLUTCH TO BE INSTALLED IN THIS VEHICLE.... ONE WAS REPLACED AT 8000 MILES AND THEN ANOTHER AT 11000 MILES (FIRST OWNER) AND NOW AGAIN AT 19000 MILES. THIS IS NOT ACCEPTABLE AND I HAVE RESEARCHED WITH MANY OTHER MINI OWNERS THAT HAVE EXPERIENCED THE SAME OR SIMILAR ISSUES. SOME MAY HAVE STARTED THEIR OWN CLASS ACTION LAWSUIT.....PLEASE ADVISE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285009September 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION WILL SHIFT INTO THE DRIVE GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, AND A TECHNICIAN CONCLUDED THAT HE NEEDED TO REPLACE THE CVT TRANSMISSION, AT AN EXPENSE OF $ 8,300.00. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 88,000. UPDATED 10/21/09. *LJ THE REPAIR SHOP DISCOVERED THE CVT DRIVE BELT HAD SHREDDED WHICH SENT METAL THROUGH THE TRANSMISSION. THERE WERE NO PARTS AVAILABLE, THE ONLY OPTION WAS FULL TRANSMISSION REPLACEMENT. UPDATED 10/20/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284591September 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR WILL SUDDENLY ONLY GO ABOUT 5 MPH. THIS HAS HAPPENED SEVERAL TIMES. WE HAVE TAKEN IT TO THE MECHANIC AND HE THINKS HE HAS IT FIXED AND THEN IT HAPPENS AGAIN. NOW THEY ARE SAYING IT NEEDS A NEW TRANSMISSION FOR $8,400. THEY CAN'T REBUILD ONE, THEY CAN'T BUY A REBUILT ONE. THE CAR HAS LOW MILES AND THE TRANSMISSION SHOULDN'T BE GOING OUT. I BELIEVE MINI COOPERS HAVE A FLAWED TRANSMISSION AND THE COMPANY CONTINUES TO PUT MORE FLAWED TRANSMISSIONS INTO CARS AND WE THE CUSTOMERS ARE GETTING '!@#$%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284244September 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR MINI COOPER REPEATEDLY STALLED WHILE IN HEAVY TRAFFIC RESULTING IN SEVERAL NEAR DEATH EXPERIENCES. NO FAULT CODE OR CHECK-ENGINE LIGHT EVER APPEARED. UPON TAKING THE CAR INTO THE DEALERSHIP, WHILE UNDER WARRANTY, THE PROBLEM AND OUR CONCERNS WERE DISMISSED WITHOUT REMEDY. FINALLY, AFTER BEING IN THE MOUNTAINS ON WINDY ROADS A CLICKING NOISE BEGAN. SINCE NO FAULT OR CHECK-ENGINE LIGHT APPEARED, WE ASSUMED THE CAUSE OF THE NOISE TO BE FROM SOMETHING MINOR AND OPTED TO DRIVE THE CAR TO THE NEAREST MECHANIC, A FIVE MILE DRIVE. SHORTLY BEFORE ARRIVING TO THE MECHANIC, THE MINI UNEXPECTEDLY BECAME QUITE DIFFICULT TO CONTROL. LUCKILY WE WERE ABLE TO GET OFF THE FREEWAY, UPON WHICH THE TRANSMISSION COMPLETELY STOPPED WORKING ' REQUIRING THE CAR TO BE PUSHED TO THE MECHANIC. AGAIN, NO CHECK-ENGINE LIGHT CAME ON AS A WARNING AND NO FAULT CODES WERE STORED. BMW'S MINI COOPER CVT TRANSMISSION POSES A SIGNIFICANT SAFETY HAZARD TO DRIVERS. RESEARCH INDICATES BMW IS AWARE OF THE DEFECTIVE TRANSMISSION, WHICH EXPLAINS WHY BMW OPTED TO NO LONGER USE THE CVT TRANSMISSION IN LATER MODELS. THANK YOU FOR TAKING THE TIME TO RECTIFY THE SITUATION TO KEEP MINI OWNERS & OTHER DRIVERS SAFE. OURS IS JUST ONE OF MANY SIMILAR EXPERIENCES WE'VE RECENTLY LEARNED OF WHILE RESEARCHING THE DISMAL TRACK RECORD OF BMW'S CVT TRANSMISSIONS IN EARLY MINI COOPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283839September 14, 2009
SUSPENSION:FRONT
I NOTICED ON THE FRONT OF A SET OF A BRAND NEW TIRES THE TREAD ON LEFT TIRE WAS WORN TO THE CORE AND THE WAS SEPARATING FROM THE TIRE ON THE INSIDE, THE RIGHT TIRE HAD EVERY LITTLE TREAD LEFT. THE CAUSE OF THIS WAS THE STRUTS HAD DAMAGED THE UPPER STRUT PLATES ON BOTH SIDES, CAUSING IT TO BE OUT OF ALIGNMENT .THERE HAS BEEN 216 COMPLAINTS AND NOTHING HAS BEEN DONE TO CORRECT THE FAILURE; I.E,PARTS REPAIRED OR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283768September 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 MINI COOPER WITH AUTOMATIC CVT TRANSMISSION AND HAVE HAD RECURRING PROBLEMS WITH THE CVT SINCE I PURCHASED THE VEHICLE. BELOW IS A SUMMARY OF SERVICE VISITS, REPLACEMENT OF THE CVT IN 2007, AND THE CURRENT STATUS OF THE CVT AS INOPERABLE. I HAVE ALL INVOICES DETAILING WORK DONE. 10/9/02 - I PURCHASED A NEW 2003 MINI COOPER WITH AUTOMATIC CVT TRANSMISSION FROM BARON BMW IN MERRIAM, KS. 12/02 - MINI USA SENT ME LETTER RE: CHASSIS #TE13495 THAT SOME AUTOMATIC CVT TRANSMISSIONS HAD BEEN FILLED WITH THE INCORRECT TRANSMISSION OIL AND TO SCHEDULE AN APPOINTMENT TO HAVE IT FLUSHED AND REPLACED ASAP. 12/27/02 - BARON FLUSHED AND REPLACED FLUID. I ALSO COMPLAINED THAT THE CAR HAD DIED TWO TIMES AND RAN ROUGH. MILEAGE 1,760. 7/2/03-I TOOK MINI IN COMPLAINING "WHEN GOING FROM REVERSE TO DRIVE CAR HAS A HARD LURCH" AND BARON'S INVOICE STATES "TEST DROVE CAR AND FOUND IT WAS VERY HARSH GOING INTO GEAR AND LURCHED WHEN IT WAS COLD". 2ND AUTO TRANS CONCERN WAS "CAR HAS ALMOST DIED AT LOW IDLES A FEW TIMES". BARON REPROGRAMMED THE CAR UNDER WARRANTY. MILEAGE 6,465. 7/23/07-CUSTOMER GOODWILL PROVIDED BY BARON MINI AND REPLACED THE TRANSMISSION AT NO COST ALTHOUGH WARRANTY WAS UP. MILEAGE 49,512. 9/11/07-I TOOK MINI IN AGAIN COMPLAINING OF ROUGH IDLE AND CAR WANTS TO DIE AT STOPS. MILEAGE 51,167. 8/13/09- MINI WAS HAVING A HARD TIME SHIFTING OUT OF 1ST GEAR. IT WOULD ONLY DRIVE 15-20 MPH AT UP TO 3,000 RPMS. I CALLED BARON AND WAS TOLD THE CURRENT TRANSMISSION HAD A TWO YEAR WARRANTY (WHICH MADE THIS COMPLAINT 2 YEARS AND A FEW WEEKS PAST WARRANTY) BUT IT WAS POSSIBLE MINI WOULD COVER REPAIR/REPLACEMENT. THEY DID NOT. BARON FLUSHED AND FILLED THE TRANSMISSION FLUID AND SAID IT RUNS BETTER BUT IT IS NOT FIXED. THEY RECOMMEND REPLACING THE CVT AGAIN. I HAVE NOT HAD THE CVT REPLACED (FOR THE 2ND TIME). MILEAGE 75,558. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283328September 8, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TAILPIPE BURNED LEG WHILE GETTING ITEMS OUT OF TRUNK OF 2008 MINI COOPER 2 DOOR SEDAN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10281905August 26, 2009
STEERING
WIFE WAS DRIVING HER 2005 MINI COOPER AND SAID THAT SEVERAL MINUTES AFTER STARTING HER DRIVE, THE POWER STEERING BEGAN ACTING ERRATICALLY. THE POWER STEERING ASSIST WOULD GO CEASE WHEN SHE WAS TURNING A CORNER, FORCING HER TO MUSCLE THE CAR IN UNASSISTED STEERING MODE. THEN, THE POWER STEERING WOULD KICK IN, RESULTING IN OVERSTEER IN THE MIDDLE OF THE TURN, REQUIRING QUICK CORRECTION. I WAS UNABLE TO REPLICATE THE PROBLEM WHEN SHE RETURNED HOME THAT DAY. HOWEVER, THE NEXT DAY, THE POWER STEERING WAS NO LONGER FUNCTIONING AT ALL. CONCERNED ABOUT DRIVING THE VEHICLE IN THAT CONDITION, WE TOOK IT TO BE REPAIRED. SINCE THE CAR WAS NO LONGER IN WARRANTY (ONLY 32,500 MILES, BUT >4 YEARS OLD) WE DID NOT TAKE IT TO THE DEALER FOR SERVICE. OUR REPAIR SHOP DIAGNOSED THE PROBLEM AS A FAILURE OF THE POWER STEERING PUMP FAN, WHICH IN TURN LED TO A FAILURE OF THE POWER STEERING PUMP. HE SAID THE LAYOUT OF THESE ITEMS WAS POORLY DESIGNED, INCREASING THE CHANCE OF FAILURE AND THAT HE THOUGHT MINI HAD MODIFIED THE LAYOUT IN SUBSEQUENT YEARS. TOTAL COST FOR THE REPAIR WAS $1,650. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281248August 20, 2009
POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT:MECHANICAL
2007 MINI COOPER S - MANUAL TRANSMISSION WOULD NOT ALLOW GEARSHIFTS AND COULD ONLY BE DRIVEN IN FIRST GEAR. DEALERSHIP STATED CLUTCH CAME APART AFTER 8 MONTHS OF OWNERSHIP. DEALERSHIP REPLACED WITH REMANUFACTURED CLUTCH, FLYWHEEL, GEARBOX OIL AND CLIP UNDER WARRANTY. IN JULY OF 2009 I NOTICED THAT THE TRANSMISSION WAS SHIFTING ROUGH AND THE CLUTCH WAS MAKING A SQUEAKING SOUND WHEN APPLIED. DEALERSHIP GOT A WORK ORDER FROM MINI USA TO REMOVE THE CLUTCH/TRANSMISSION. ON AUGUST 12, 2009 THE DEALERSHIP REMOVED THE CLUTCH/TRANSMISSION AND REPLACED THE PLASTIC PART CAUSING THE NOISE, BUT NOTICED THE FLYWHEEL HAD HEAT DAMAGE AND CRACKING AGAIN. THIS TIME THE DEALERSHIP AND MINI USA STATE THAT THIS WAS CAUSED BY "WEAR AND TEAR" AND NOT COVERED UNDER THE MANUFACTURES WARRANTY DESPITE BEING COVERED 15K MILES EARLIER. CURRENT MILES ON VEHICLE ARE 31K WITH 19K REMAINING ON MANUFACTURERS WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281111August 19, 2009
ENGINE AND ENGINE COOLING
THE MINI COOPER ENGINE HAS AN INTERNAL THERMOSTAT THAT IS PLASTIC, WHEN MINE CRACKED AND LEAKED I HAD NO SIGNS SHOWING THAT. THE ENGINE ONE DAY GOT HOT, I DROVE ABOUT 5 MILES AND STOPPED. I TOOK IT TO A REPAIR SHOP AND I NEED A NEW ENGINE. THE REPAIR SHOP SAID THIS HAPPENS ALOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281136August 19, 2009
VISIBILITY
MY 2003 MINI COOPER HAS A CRACKED WINDSHIELD THAT RESULTED FROM STRUCTURAL PROBLEMS. IT IS L-SHAPED AND IT STARTED AT THE BOTTOM MIDDLE OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279557August 6, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A BUMP ON THE REAR DRIVER'S SIDE OF THE VEHICLE. SHE EXAMINED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS DETACHING FROM THE VEHICLE. IN ADDITION, THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278440July 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITH NO WARNING OR SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277454July 20, 2009
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE PARKED OUTSIDE OF A RETIREMENT CENTER, THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND UNPLUGGED THE BATTERY BECAUSE IT APPEARED TO BE AN ELECTRICAL FIRE. THE VEHICLE IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT THE FAILURE WAS DUE TO THE ELECTRICAL POWER ASSIST ON HIS RACK AND PINION. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT THERE WERE NO RECALLS AVAILABLE. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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