MINI Cooper Complaints

4,588 consumer complaints on file.

#10406233June 13, 2011
STEERING
POWER STEERING PUMP FAILURE ON 2004 MINI COOPER. HARD TO STEER WHILE DRIVING AT ALL SPEEDS. ORDERED NEW PART FROM DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406029June 12, 2011
STEERING
I WAS DRIVING 50 MPH, OUTSIDE AIR TEMP APPROX 65F. WITHOUT WARNING THE POWER STEERING FAILED. I PULLED OVER AND CHECKED THE TIRES AND ENGINE COMPARTMENT TO CHECK FOR LEAKS OR BELT FAULTS. NOTHING, SO I CONTINUED 20 MILES TO MY DESTINATION WITHOUT THE STEERING ASSIST. AFTER I TURNED THE ENGINE OFF, I RESTARTED IT AND THE POWER STEERING WAS BACK. IT HAPPENED DURING A SLOW TURN, FORTUNATELY. IF I HAD BEEN IN ANY TIGHTER OF A TURN, I PROBABLY WOULD HAVE DRIVEN OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405710June 9, 2011
STEERING
POWER STEERING FAILURE, UNABLE TO STEER THE VEHICLE, SINGLE OCCURRENCE. BROUGHT THE CAR IN FOR REPAIR AT THE LOCAL DEALER, WAITING FOR DIAGNOSIS OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405726June 9, 2011
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING
TL*THE CONTACT OWNS A 2002 BMW MINI COOPER. THE CONTACT STATED THE STEERING FAILED WHILE DRIVING AT A LOW SPEED AND HAD TO BE HELD WITH FORCE WITH BOTH HANDS IN ORDER TO TURN IT, OR KEEP THE VEHICLE UNDER CONTROL. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THE FAILURE WAS NOT RECALLED, AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND THE CURRENT MILES WERE 114,000. UPDATED 07/20/11*LJ THE CONSUMER STATED THE VEHICLE THEN BEGAN TO MAKE A HUMMING SOUND IN WHICH THE POWER STEERING PUMP WAS RUNNING WHEN THE VEHICLE WAS OFF, WHICH CAUSED THE BATTERY TO DIE. UPDATED 08/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405533June 8, 2011
AIR BAGS:SIDE/WINDOW
I WAS DRIVING ON A HOUSTON, TX FREEWAY GOING 60 MPH WHEN THE CAR TO THE LEFT OF ME SUDDENLY SWERVED DIRECTLY INTO MY DRIVER SIDE. THE OTHER CAR, WHICH WAS A HONDA PASSPORT SUV, HIT MY ENTIRE DRIVER SIDE FROM REAR BUMPER TO MY DOOR TO THE FRONT BUMPER. I WAS DRIVING A 2007 MINI COOPER. AT 60 MPH, MY SIDE AIRBAGS DID NOT DEPLOY! THE IMPACT WAS DIRECT AND AT 60 MPH. SURELY THERE MUST BE SOME DEFECT WITH THE SIDE AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10405558June 8, 2011
STEERING
TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405589June 8, 2011
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART, THE VEHICLE MOMENTARILY OPERATED AS NORMAL BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 37,854.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405652June 8, 2011
STEERING
FAILURE OF POWER STEERING SYSTEM IN 2004 MINI COOPER S. VEHICLE PERFORMED FINE THE NIGHT BEFORE, THEN THE POWER STEERING WASN'T WORKING THE NEXT MORNING. THIS IS THE THIRD INSTANCE OF THE PROBLEM I HAVE ENCOUNTERED. THE DEALER SAID IT WAS AN ELECTRICAL PROBLEM, AND THE BEST THING TO DO WAS RESTART THE CAR AND MAYBE THE COMPUTER WOULD RESET ITSELF. THAT WORKED THE PREVIOUS 2 TIMES, BUT NOT THIS TIME. NOW I'M OUT OF THE WARRANTY PERIOD... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405680June 8, 2011
STEERING
POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING AND CONTINUES TO RUN WHILE THE CAR HAS TURNED OFF. HAS ALMOST CAUSED ME TO CRASH SEVERAL TIMES WHEN IT HAS GONE OUT ON THE EXPRESS WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405445June 7, 2011
STEERING
MY 2004 MINI EXPERIENCED INTERMITTENT STEERING PROBLEMS IN FEB. OF 2011. STEERING BECAME DIFFICULT AT TIMES AND THEN NEARLY ALL THE TIME. GOT NEW POWER STEERING PUMP. MOSTLY FIXED BUT FELT ODD AT TIMES. STEERING BECAME PERMANENTLY DIFFICULT IN JUNE 2011 AND HAD PUMP REPLACED BUT DIDN'T FIX THE PROBLEM. ADVISED TO REPLACE RACK AND PINION. PLAN TO DO SO. STEERING BILLS AT ABOUT $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405358June 6, 2011
AIR BAGS
AIR BAG FAILURE LAMP LIGHT ON. 2006 JCW MINI COOPER. ON STARTUP, LAMPS ALL GO THROUGH STARTUP ILLUMINATION THEN GO DARK. AIRBAG FAILURE LAMP RELIGHTS 1 SECOND LATER AND REMAINS ON. NO INTERIOR WIRING DONE, CAR IS AS WAS RECEIVED NEW FROM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406349June 6, 2011
STEERING
WHILE DRIVING AT A SPEED OF APPROXIMATELY 35-40, THE POWER STEERING ASSIST FAILED COMPLETELY. THE CAR BECAME ALMOST IMPOSSIBLE TO STEER AND CREATED A VERY UNSAFE MOMENT AS I MADE A 90 DEGREE TURN. I WAS ABLE TO GET THE CAR HOME WITH GREAT PHYSICAL EFFORT INVOLVED. THE PROBLEM SEEMS EXACTLY AS DESCRIBED IN ON-LINE DESCRIPTIONS FROM OTHER MINI OWNERS. IT IS A VERY DANGEROUS CONDITION .... IT IS ALSO VERY EXPENSIVE TO REPAIR. I AM SURPRISED THAT A RECALL HAS NOT BEEN REQUIRED DUE TO THE OBVIOUS SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404794June 1, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2004 MINI COOPER. CONSUMER STATES PROBLEM WITH POWER STEERING *TGW THE CONSUMER HAS SPENT OVER $4800 IN REPAIRS OVER THE LAST TWO YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403982June 1, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 MINI COOPER S. WHILE PARKED THE CONTACT NOTICED THE ENTIRE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT AND THE DEPARTMENT OF ENVIRONMENTAL CONSERVATION REPORTED TO THE SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOT WHERE THE INSURANCE COMPANY WOULD INSPECT THE VEHICLE. THE CAUSE OF FIRE WAS UNDETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 39,200. UPDATED 07/08/11 *BF UPDATED 3/6/12 *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10403791May 31, 2011
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 55-60 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 82,500. UPDATED 06/13/11 *BF UPDATED 2/15/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403854May 31, 2011
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY. THE AIR BAG MODULE WAS REPLACED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 07/08/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403868May 31, 2011
AIR BAGS
THE AIRBAG LIGHT FOR THE PASSENGER SEAT COMES ON INTERMITTENTLY WHEN SOMEONE IS SITTING IN THE SEAT. ALSO, THE LIGHT WHICH INDICATES THE PASSENGER SIDE AIRBAG IS OFF COMES ON WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. CERTAINLY, THIS IS A SAFETY ISSUE AND WE BELIEVE BMW/MINI SHOULD FIX THIS AT NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403905May 31, 2011
STEERING
INTERMITTENT POWER STEERING FAILURE. POWER STEERING HAS GONE OUT TWICE, BOTH TIMES THIS WAS NOTICEABLE SHORTLY AFTER STARTING THE VEHICLE (BACKING OUT OF DRIVEWAY). IN THE FIRST INCIDENT, POWER STEERING RETURNED AFTER DRIVING ABOUT HALF A BLOCK. IN THE SECOND INCIDENT (A COUPLE MONTHS LATER), POWER STEERING DID NOT RETURN WHILE DRIVING (1 MILE), BUT RETURNED WHEN CAR WAS STARTED THE FOLLOWING DAY. DEALERSHIP SERVICE CENTER IS CURRENTLY UNABLE TO PINPOINT ISSUE THROUGH CAR'S COMPUTER, BUT POWER STEERING PUMP IS SUSPECTED. CAR IS UNDER 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403709May 30, 2011
STEERING
I OWN A 2005 MINI COOPER. MILEAGE IS 43,070. MY POWER STEERING PUMP RECENTLY MALFUNCTIONED. STEERING BECAME UNCONTROLLABLE AND THE POWER STEERING PUMP EVENTUALLY WOULD NOT TURN OFF AND CONTINUED RUNNING AFTER I TURNED OFF MY CAR. PART HAD TO BE REPLACED. I UNDERSTAND THAT A CLASS ACTION WAS FILED IN OCTOBER 2010 REGARDING THIS SAME PROBLEM. I AM WRITING TO LET THE NHTSA KNOW THAT MY POWER STEERING PUMP ALSO MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403716May 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING FROM EAST LOS ANGELES TO WEST LOS ANGELES (PLAYA DEL RAY) ON THE 105 WEST HGWY WHEN THE CARS TRANSMISSION WENT OUT. THIS HAPPENED IN THE MIDDLE OF THE FREEWAY IN LA DURING RUSH HOUR. I HAD TO SLOWLY MOVE OVER TO THE RIGHT HAND SIDE OF THE HIGHWAY UNTIL I COULD FIND AN AREA WITH A SHOULDER. I BARELY MADE IT TO THE SHOULDER AND COULD HAVE DIED FROM ONE OF THE CARS SPEEDING PAST ME. LUCKILY I MADE IT. I CALLED AAA AND THEY BROUGHT A TOW TRUCK WHICH TOWED THE CAR INTO A SHOP WHICH STATED THAT THEY WOULD NOT BE ABLE TO REBUILD THE TRANSMISSION. THEY SAID I WOULD HAVE TO REPLACE THE WHOLE THING WHICH WOULD COST $7,000 MINIMUM. I CALLED MULTIPLE OTHER DEALERS AND SHOPS, WHOM ALL GAVE THE SAME ESTIMATE. I DONATED IT TO MY LOCAL NPR STATION BECAUSE I DID NOT WANT TO PAY THAT AMOUNT OF MONEY TO REPLACE A FAULTY TRANSMISSION, WITH ANOTHER FAULTY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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