MINI Cooper Complaints

4,588 consumer complaints on file.

#10438503December 4, 2011
STEERING
POWER ASSISTED STEERING WILL CEASE WORKING WHILE DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER/CONTROL. THIS PROBLEM IS CURRENTLY INTERMITTENT, BUT WHEN IT DOES HAPPEN IT IS VERY SCARY. CURRENTLY, I WILL NOT ALLOW MY WIFE OR GRANDCHILDREN IN THE CAR UNTIL I FIX THIS PROBLEM. MINI USA THRU MAIN LINE MINI, BALA CYNWYD, PA STATED NO RECALL FOR THIS VEHICLE VIA EMAIL. RESEARCH OF NHTSA ONLINE DATA BASE SHOWS 113 REPORTED COMPLAINTS FOR YEAR 2004 MINI'S AND 120 FOR YEAR 2005 FOR STEERING PROBLEMS AND NO FIX BY BMW. THIS IS A SERIOUS SAFETY PROBLEM AND SUGGEST READERS FILE COMPLAINTS AND HOPE IT DOES NOT TAKE A DEATH TO GET SOMEONE'S ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438194December 3, 2011
STEERING
I RECENTLY BOUGHT MY 2005 MINI COOPER, AFTER MOVING TO TACOMA, WA. ONLY AFTER A WEEK OF DRIVING I STARTED HAVING PROBLEMS WITH THE POWER STEERING. I HAVE NOT EVEN MADE A PAYMENT ON THE VEHICLE. I HAVE CONTACTED UKMINI AND MY INFORMATION WAS FORWARD TO BMW HEAD OFFICE IN GERMANY. MINIUSA CONTACTED ME TO BRING THE VEHICLE INTO A LOCAL DEALER TO VERIFY THE FAULT. THEY DIDN'T SAY THEY WOULD COVER THE COST. BUT BEING IN THE MILITARY I WILL ENSURE THAT SOLDIERS ARE AWARE OF THE PROBLEMS THEY MAY FACE WITH THIS COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438026December 1, 2011
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. DURING THE MOST RECENT FAILURE, THE POWER STEERING PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437787November 30, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
I AM THE ORIGINAL OWNER OF A 2004 MINI COOPER S, NOW WITH A POWER STEERING PROBLEM. THE POWER STEERING REPEATEDLY FAILS FOR NO DETECTABLE REASON--THIS ACCORDING TO MY MINI/BMW MECHANIC. I DRIVE THE CAR FOR APPROXIMATELY 15 MILES AND THE POWER STEERING FAILS. I SHUT THE CAR OFF, LET IT COOL AND RESTART IT. IT RETURNS TO NORMAL AND THEN AGAIN FAILS AFTER A FEW MILES. THE ON-BOARD COMPUTER RECORDS THE FAILURE, BUT DOES NOT EXPLAIN IT IN A WAY THAT WOULD SUGGEST A SOLUTION. THE CAR'S COMPUTER READS: "FAULT STORED: SHORT CIRCUIT/OPEN CIRCUIT AT CONTROL UNIT." HENCE, MY MECHANIC HAS NO IDEA OF HOW TO FIX IT SHORT OF REPLACING THE ENTIRE SYSTEM WHICH, AS HE SAYS, IS NO GUARANTEE THAT THE PROBLEM WILL STOP. AS IT IS, THE CAR IS UNSAFE TO DRIVE, AND I WILL NO LONGER PERMIT MY WIFE TO DRIVE IT. I DO HOPE THE NHTSA WILL LOOK INTO THIS ISSUE. I READ ONLINE THAT ALLEGEDLY IS INVESTIGATING THE ISSUE, AND I WOULD BE HAPPY TO PROVIDE MY MECHANIC'S WRITTEN EVALUATION IF IT WOULD CONTRIBUTE TO YOUR RESEARCH. THE STEERING NOW FAILS EACH TIME I DRIVE THE AUTOMOBILE. THANK YOU FOR YOUR ATTENTION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437817November 30, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM
WHILE DRIVING IN A 35MPH ZONE, SMOKE STARTED COMING OUT FROM UNDER THE HOOD (BONNET). DRIVER NOTICED ODD STEERING RESPONSE SHORTLY BEFORE SMOKE APPEARED. REPAIR SHOP NOTED POWER STEERING PUMP FAILURE CAUSING WIRING LOOM FIRE. RESEARCH HAS FOUND NUMEROUS POWER STEERING PUMP FAILURES ON MINI COOPERS. WHEN POWER STEERING FAILS, DRIVING IS NEXT TO IMPOSSIBLE GIVEN SIZE OF STEERING WHEEL AND POWER ASSIST DESIGN. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437734November 29, 2011
STEERING, ELECTRICAL SYSTEM
DRIVING HOME FROM WORK AT ABOUT 70 MPH, THE POWER STEERING FAILED. I WAS GOING AROUND A BEND IN THE ROAD WHEN SUDDENLY THE POWER STEERING FAILED THAT ALMOST CAUSED AN ACCIDENT. WITHOUT NOTICE THE CAR REVERTED TO "RACK-AND-PINION" MODE. I WAS FORTUNATE THAT TIME TO GAIN CONTROL OF THE CAR AND DID NOT GO OVER THE SIDE OF THE ROAD OR HIT ANOTHER CAR. I DIDN'T DRIVE THE CAR FOR SEVERAL MONTHS THEN TOOK IT TO A FEW MECHANICS FOR AN ESTIMATE. DEALER SAYS REPLACE THE STEERING PUMP AT $1200 BUT THEY WILL NOT HONOR ANY ASSISTANCE DUE TO THE PREMATURE FAILURE OF THE STEERING PUMP OR THE ELECTRICAL CONNECTION TO THE COOLING FAN FAILURE. THE POWER STEERING FAN QUITS THEN THE PUMP GETS HOT AND SHUTS OFF. I CALLED MINI USA TODAY AND THEY SAID THEY WILL NOT ASSIST ME IN PAYING FOR THE MANUFACTURING DEFECT. MY PUMP FAILURE IS INTERMITTENT SUGGESTING THAT THE PROBLEM IS ELECTRICAL AND ON POINT FOR A RECALL ON 2004 MINI COOPERS. MY CAR HAS THE SAME PROBLEM AND WAS MANUFACTURED IN 2004, BUT IS THE 1707 CAR OUTSIDE THEIR "OFFICIAL" RECALL RANGE. MINI/BMW SENT A "MR. DRIVER" LETTER OUT ON 12/2004 FOR THIS "RECALL." MY CAR HAD NOT BEEN PURCHASED YET. THE DEALER SAYS THAT REPLACING THE STEERING PUMP WILL SOLVE ALL THE PROBLEMS INCLUDING THE ELECTRICAL ISSUE. APPARENTLY, THE NEW STEERING PUMP HAS A DESIGN FEATURE THAT ELIMINATES THE ELECTRICAL FAILURE PROBLEM (DEFECT CODE: 0032630100 & LABOR CODE: 0055719). THE MORE THE PUMP OVERHEATS BECAUSE OF THE FAN NON-OPERATION PROBLEM, THE PUMP WILL NEED TO BE REPLACED, IT WILL BE BURNT OUT. ONE THING IS SURE, I HAVE A PREMATURE FAILURE OF THE STEERING PUMP MAKING MY CAR DANGEROUS TO DRIVE. I CAN'T AFFORD TO FIX IT. NOR DO I BELIEVE, I SHOULD BE RESPONSIBLE FOR THE MANUFACTURES DESIGN FAILURE. THE CAR IS NOT FIT TO DRIVE AS INTENDED. WHY IS BMW GETTING AWAY WITH THIS? MANY THOUSANDS AND THOUSANDS OF DRIVERS HAVE THIS SAME PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437454November 28, 2011
ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I HAD THIS CAR SERVICED ABOUT 4 TIMES DURING THE 4 YR WARRANTY PERIOD. JUST AFTER THE WARRANTY PERIOD, THE CAR WAS CHECKED FOR BRAKE JOB AND I WAS INFORMED THAT THE WATER PUMP LEAKS. I THINK THE COOLANT PROVABLE WAS LEAKING PRIOR TO EXPIRATION OF WARRANTY BUT I WAS NOT INFORMED. I BOUGHT 3 CARS IN 2007 (HONDA AND LEXUS) AND NONE OF THEM HAS THIS ISSUE. 1. ENGINE COOLANT LEAKS. REPLACE WATER PUMP. 2. ENGINE HOOD LATCH WON'T OPEN. FAILED REMOTE LATCH. THE MINI COOPER ESTIMATE WILL COST ME $800 TO REPLACE THE WATER PUMP. I ALSO OVERHEARD FROM ONE OF THE MINI OWNER LAST SAT, 26NOV2011 DURING MY VISIT TO THE DEALER THAT HE ALSO HAS THE SAME ISSUE LEAKY WATER PUMP. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437492November 28, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT PASSENGER SEAT SENSOR PAD WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM IN WHICH THERE WAS NO RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437607November 28, 2011
STEERING
POWER STEERING FOR THE LAST YEAR OR SO ONLY WORKS A FRACTION OF THE TIME. THE FIRST TIME IT WENT OUT WAS WHILE DRIVING ON THE FREEWAY. LAST WEEKEND IT STOPPED WORKING AND DIDN'T WORK AGAIN FOR A FULL WEEK. VERY HARD TO DRIVE THIS VEHICLE WHEN IT GOES OUT UNEXPECTEDLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437620November 28, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
POWER STEERING INTERMITTENTLY WORKING CAUSING SEVERE OVERSTEER WHILE ENTERING HIGHWAY TRAFFIC. HAD NO INDICATION OF PROBLEM WHILE ON INTERSTATE. UPON EXITING INTERSTATE ON A 30 MPH LOOP STEERING FAILED . PRESENTLY POWER STEERING IS INTERMITTENT SO THE WIFE NO LONGER GETS TO DRIVE THE COOPER. GOOD FORTUNE WAS WITH ME AND I HAVE DRIVEN CARS WITHOUT POWERSTEERING. EVEN SO I WAS CAUGHT OFF GUARD AND I AM HOPEFUL THIS REPORT WILL PREVENT OTHERS WHICH MAY BE LESS FORTUNATE OR EXPERIENCED. THE MINI DEALERSHIP DIDN'T SEEM TO CARE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437344November 26, 2011
ENGINE AND ENGINE COOLING
I DROVE LESS THAN A MILE AND SMOKE STARTED COMING OUT OF THE ENGINE. THE TURBOCHARGER WAS LEAKING OIL ONTO THE ENGINE, WHICH ALMOST CAUSED THE CAR TO CATCH ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437251November 25, 2011
POWER TRAIN
BOUGHT THIS CAR IN 2008 AND HAVE HAD VERY FEW ISSUES. THIS MONTH (NOVEMBER 2011) THE CVT (AUTOMATIC TRANSMISSION) WENT OUT. ONLY REPAIR APPARENTLY IS "REPLACEMENT" - RECEIVING QUOTES BETWEEN 7K AND 9K FROM THE DEALER AND AAMCO. NOW FINDING OUT THIS IS A VERY COMMON PROBLEM WITH ALL MINI COOPER CVT'S. THIS IS UNACCEPTABLE. REPAIR COST NOW EXCEEDS CAR'S VALUE. WON'T DO IT. FOOL ME ONCE... SHAME ON YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436834November 23, 2011
STEERING
GOING INTO A TURN ON THE NORTHWEST SIDE OF I-465 IN INDIANAPOLIS AND THE MINI COOPER'S POWER STEERING WENT OUT. I BRAKED HARD AND PULLED OFF THE SIDE OF THE ROAD. IT CAME OUT OF NOWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436864November 23, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD MAKE A LOUD NOISE. THE DEALER DIAGNOSED THAT FUEL LINE WAS CLOGGED, WHICH MADE IT DIFFICULT FOR THE FUEL TO FLOW FREELY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 29,643.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436857November 23, 2011
STEERING
ABOUT A YEAR AND HALF AGO THE CAR WAS LEAKING STEERING FLUID, THE MECHANIC STATED THAT THE COOLING FAN ON THE STEERING PUMP WAS A BAD DESIGN, HE ADJUSTED IT AND IT LASTED UNTIL NOVEMBER OF 2011 AGAIN THE LEAKING STARTED, GRINDING NOISE FROM THE FRONT LEFT,STEERING WAS DIFFICULT ON TURNS. I HAD ALL THE STEERING COMPONENTS REPLACED AT A COST OF @ $1,100. MECHANIC STILL BELIEVED IT IS A DESIGN FLAW, SHOULD HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436695November 22, 2011
STEERING, POWER TRAIN
IN THE EARLY FALL, SEPTEMBER 2011, I ENCOUNTERED ISSUES WITH MY CAR NOT SHIFTING PROPERLY. IT'S AN AUTOMATIC TRANSMISSION SO I KNOW THERE WAS NOTHING I COULD BE DOING TO CAUSE THIS PROBLEM. THE CAR HAS BEEN SERVICED REGULARLY AND DRIVEN WITH CARE WHILE IN MY POSSESSION(I'M THE SECOND OWNER. NO SIMILAR ISSUES ON CARFAX REPORT). WHILE THE ENGINE IS COOL AND NOT YET AT ITS OPTIMAL TEMPERATURE THE DRIVE IS FINE AND YOU MAY NOT EVEN NOTICE A PROBLEM; HOWEVER, EVERY RIDE, ONCE WARMED UP THE CAR BEGINS TO SHIFT INCREDIBLY VIOLENTLY AS IT IS OBVIOUSLY STRUGGLING TO SWITCH GEARS. THIS OCCURS ALSO WHILE SLOWING DOWN AND THE CAR IS DOWNSHIFTING CREATING AN OPPORTUNITY TO BE "SLUNG" INTO A CAR FROM BEHIND(THIS HAPPENED IN THE MID SUMMER OF 2011). AFTER DROPPING THIS CAR OFF SEPTEMBER 15TH TO THE LOCAL MINI DEALERSHIP, I DID NOT HEAR FROM THEM FOR ALMOST THREE WEEKS. IN THE FIRST WEEK OF OCTOBER I WAS CONTACTED AND TOLD IT LOOKS LIKE MY CAR IS VERY EASILY FIXABLE AND SHOULD BE READY SHORTLY. IT WAS EXPLAINED TO ME THAT A SEAL HAD BROKEN ON THE TRANSMISSION LEAKING FLUID ONTO IT CAUSING THIS SHIFTING MALFUNCTION. WHEN THEY FINALLY TOLD ME I CAN PICK UP MY CAR(APPROXIMATELY OCTOBER 18TH) THEY REGRETTED TO INFORM ME THE PROBLEM WAS NOT ABLE TO BE FIXED AND I WOULD HAVE TO BRING IT ELSEWHERE AS THEY DO NOT REBUILD TRANSMISSIONS. NOW IT IS BACK IN MY POSSESSION WHERE I AM FORCED TO COMMUTE IN IT DAILY, DRIVING WORSE THAN IT WAS BEFORE I DROPPED IT OFF. IT NOW DISPLAYS "PE" FOR ITS CURRENT GEAR FROM TIME TO TIME. THIS IS NOT THE ONLY COMPLAINT I HAVE FILED FOR THIS CAR MATCHING OTHER CONSUMER COMPLAINTS. I AM A VICTIM OF THEIR FAILED POWER STEERING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437168November 22, 2011
STEERING
POWER STEERING FAILED. RE-ENGAGED WHEN CAR COOLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436562November 21, 2011
STEERING
STEERING WHEEL LOCKS WHILE DRIVING. I HAVE TALKED TO THE DEALER AND THE DEALER BELIEVES THE PROBLEM IS WITH THE STEERING PUMP. I RESEARCHED IT ON THE NET AND FOUND MANY PEOPLE COMPLAINING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436598November 21, 2011
STEERING
POWER STEERING PUMP FAILED, STEERING BECAME VERY DIFFICULT. PUMP REMAINED ON AFTER CAR WAS TURNED OFF AND DRAINED BATTERY, NOW CAR WILL NOT RUN. VERY DANGEROUS ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436680November 21, 2011
ELECTRICAL SYSTEM
THIS CAR GOES INTO LIMP MODE AT VERY IN OPPORTUNE TIMES, BEFORE THIS LATEST TIME (AGAIN TO THE SHOP) IT NEARLY GOT ME T-BONED IN AN INTERSECTION, THIS CAR HAS BEEN IN THE SHOP NUMEROUS TIMES FOR ENGINE ELECTRICAL PROBLEM, THIS IS A KNOW DEFECT WITH THE WIRING HARNESS-I BELIEVE THIS SHOULD BE COVERED IN A RECALL FOR A VERY UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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