MINI Cooper Complaints

4,588 consumer complaints on file.

#10447690February 12, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
BRAND NEW VEHICLE WAS TOWED IN FOR REPAIR AT 7,308 MILES 1/27/10 VEHICLE WAS BROUGHT IN FOR SERVICE DUE TO MISFIRES 1/27/810. MINI SERVICE CLEANED FUEL SYSTEM AND PROVIDED "COURTESY" FIRST TIME INJECTOR SERVICE. VEHICLE WAS RETURNED TO ME AND BROUGHT BACK THE NEXT DAY FOR THE SAME MISFIRE FAULTS 2/2/10, HIGH PRESSURE FUEL PUMP WAS REPLACED AND FUEL RAIL WAS REMOVED. 7,318 MILES, 10 MILES LATER... THE VEHICLE WAS TOWED IN AGAIN FOR COMBUSTION MISFIRES 24,491 MILES 8/12/11 BROUGHT VEHICLE IN FOR STRANGE NOISE, MINI SAID IT WAS NOTHING TO WORRY ABOUT. 24,783 MILES 8/18/11 VEHICLE WAS TOWED IN DUE TO ENGINE SEIZING...TURBO CARBON BUILD UP, TURBO FEED LINE ISSUES 33,124 MILES 01/31/12 VEHICLE WAS MAKING NOISES, BROUGHT IN TO SERVICE, MINI SAID THEY WOULD NEED TO INSPECT THE CAR CLOSER TO SEE WHAT WAS GOING ON. I SCHEDULED A SERVICE AND LOANER FOR 2/1/12 (REPORT SAID THAT THERE WERE MISFIRE ISSUES, I WAS NOT INFORMED...UNTIL I NOTICED IT ON THE REPORT A WEEK LATER) 33,250 MILES 2/1/12 VEHICLE WAS TOWED IN ENGINE SEIZED, ENGINE COMPLETELY REPLACED. MINI CLAIMS THAT THIS IS NOT A LEMON IN ANY WAY AND THAT I WILL NEED TO CONTINUE TO PAY FOR MY LEASE UNTIL THE CONTRACT END. I FEEL UNSAFE DRIVING A CAR, WITH A TRACK RECORD OF SEIZING OR MISFIRING AT ANY TIME ON A HIGHWAY OR ROAD, PUTTING ME IN A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447473February 11, 2012
AIR BAGS
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE REPAIR SHOP SAYS THE SENSOR UNDER THE PASSENGER SEAT IS BAD. BMW HAS KNOWN ABOUT THIS ISSUE FOR SEVERAL YEARS AND ISSUED A 10 YEAR 150,000 MILE EXTENDED WARRANTY AND RECALL FOR APPROXIMATELY 150,000 VEHICLES OVER MODEL YEARS 2004 - 2006. FOR SOME REASON THEY REFUSE TO INCLUDE THE 2005 MINI COOPER S IN THE EXTENDED WARRANTY AND WANT ~$2,000 TO REPLACE THE ENTIRE SEAT BOTTOM FOR THE DEFECTIVE SENSOR. THIS IS A SAFETY ISSUE CAUSED BY A KNOWN AND ADMITTED DEFECTIVE PART. MINI SHOULD ISSUE A RECALL AND REPLACE THE DEFECTIVE SENSOR UNDER EXTENDED WARRANTY AS THEIR PARENT COMPANY BMW HAS DONE FOR VARIOUS MODELS AFFECTED BY THE SAME DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447492February 11, 2012
STEERING
FOR THE PAST 5 YEARS, THE POWER STEERING ON OUR MINI WOULD GO OUT AT RANDOM TIMES. THIS HAS HAPPENED ON THE FREEWAY (AT SPEEDS OF 60-70MPH) AND DRIVING AROUND TOWN (SPEEDS OF 10-35). IT WOULD GO OUT RANDOMLY WITH NO WARNING. MY WIFE COULD BARELY STEER THE CAR AND ALMOST GOT INTO A CRASH TRYING TO TURN RIGHT ONE DAY. LAST WEEKEND, THE POWER STEERING WENT OUT FOR GOOD. WE ARE TAKING IT IN ON MONDAY FOR MINI TO LOOK AT. I HAVE READ COUNTLESS ARTICLES OF THIS PROBLEM AND WANTED TO REPORT IT HAPPENING IN OUR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447401February 10, 2012
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS EMITTING A NOISE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 44,300 AND THE CURRENT MILEAGE WAS 44,800. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447286February 9, 2012
STEERING, ELECTRICAL SYSTEM
ON THREE OCCASIONS, MY 2005 MINI COOPER HAS HAD POWER STEERING FAILURE. EACH TIME, I WAS DRIVING AT SPEEDS BETWEEN 35-45MPH AND HAS PUT ME IN DANGEROUS POSITIONS WHERE I WAS UNABLE TO STEER MYSELF OUT OF MAJOR MATERIALS AND ONTO A SAFER ROAD. I AM NOT STRONG ENOUGH TO EASILY OVERPOWER MY VEHICLE'S STEERING. MY FIRST EXPERIENCE HAPPENED AS I WAS DRIVING 35MPH ON A BUSY ROAD AT PEAK HOUR. I WAS ON A FOUR LANE ROAD, TWO IN EACH DIRECTION. I WAS IN THE LEFT HAND LANE COMING UP TO MY APT WHEN MY STEERING WENT OUT. I WAS UNABLE TO MANEUVER TO THE RIGHT LANE TO PULL OVER DUE TO THE SHEER STRENGTH NEEDED AND HIGH TRAFFIC VOLUMES. I IMMEDIATELY PUT MY HAZARDS ON TO ALERT MOTORISTS AND SLOWED DOWN MY SPEED. I WAS LEFT STRANDED BEFORE A MAJOR CURVE IN THE ROAD. I WAS UNABLE TO MOVE MY CAR IN EITHER DIRECTION. A SECOND EXPERIENCE OCCURRED PRIOR TO A CURVE AS I WAS EXITING AN INTERSTATE HIGHWAY. AS I ATTEMPTED TO TURN THE WHEEL I NOTICED THE WHEEL WAS STIFF/RIGID. I COULD NOT MAKE THE CURVED EXIT RAMP AND BLOCKED TREMENDOUSLY HIGH SPEEDING EXITING TRAFFIC BEHIND ME. I BELIEVE THIS IS A SIGNIFICANT DANGER TO DRIVERS. PRIOR TO EACH INCIDENT, THERE WERE NO WARNINGS/LIGHTS INDICATING ISSUES OF ANY KIND. I WOULD SUGGEST AN INVESTIGATION, AS I WAS NOT ABLE TO FIND ANY RECALLS FROM MINIUSA. I HAVE SEARCHED THE INTERNET AND HAVE FOUND MANY FORUMS (USA & UK) OF MINI OWNERS DISCUSSING EACH OF THEIR INCIDENTS CAUSED BY POWER STEERING FAILURES. I STRONGLY BELIEVE THIS IS NOT AN ISOLATED PROBLEM AND COULD CAUSE GREAT HARM TO OWNERS. IT IS COMMON THAT ONCE AN ACCIDENT/DEATH HAS OCCURRED DUE TO FAULTY PARTS, A RECALL IS MADE. AN INVESTIGATION SHOULD BE MADE BEFORE THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447295February 9, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY, I SLOWED DOWN, AND I HEARD CLUNKING ROCK LIKE NOISES. MY CAR ROLLED TO A STOP. MY MECHANIC HAS VERIFIED THAT THE TIMING CHAIN IS BROKEN, WHICH IS HIGHLY UNUSUAL AND SHOULD NEVER HAPPEN. THE MINI COOPER FORUMS HAVE MANY COMPLAINTS ABOUT THE SAME PROBLEM IN 2007 MINI COOPER S MODELS. I COULD HAVE BEEN KILLED. MINI HAS NOT ISSUED A RECALL, BUT THEY NEED TO. IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447293February 9, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
COLD START ISSUES AND EVENTUAL "CHECK ENGINE" TRIGGERED BY DEFECTIVE HIGH PRESSURE FUEL PUMP. DEALER REPLACED UNDER WARRANTY. ADDITIONAL PROBLEM WITH EXCESSIVE HEAT FROM ENGINE CAUSING WARPING OF PLASTIC HOOD SCOOP (3RD REPLACEMENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447084February 8, 2012
WHEELS, SUSPENSION
I HAVE OWNED THIS VEHICLE FOR 1 YEAR AND THREE MONTHS. I DID NOT HAVE THE CHOICE OF SELECTING ANY OTHER TIRE. MINI COOPER( BMW) PUT RUN FLATS ON VEHICLE BECAUSE THERE IS NO WHERE FOR A SPARE TIRE. I KEEP THE VEHICLE IN THE GARAGE AT A CONDO IN FLORIDA WITH NO ACCESS TO ANYONE. I HAVE 4250 MILES ON THE VEHICLE. I HAVE HAD THREE FLATS. MINI RELATED THAT I HAD THE OPPORTUNITY TO BUY A TIRE AND SUSPENSION WARRANTY WHEN NEW FOR 800.00 PLUS DOLLARS. I CAN'T REMEMBER THE LAST TIME I HAD ONE FLAT ON ANY OTHER VEHICLE. MY WIFE OR I HAVE USED THIS VEHICLE FOR LESS THAN 5 MONTHS AND THIS IS THE THIRD FLAT. MINI DENIES ANY DEFICIENCIES WITH THE TIRES BUT I DON'T BELIEVE THEM. THIS AVERAGES OUT TO A FLAT ABOUT EVERY 1400 MILES. MY FATHER GOT BETTER MILEAGE OUT OF RETREADS. STATISTICALLY IT SEEMS SIGNIFICANT AND THERE IS A DEFECT. PLEASE INVESTIGATE AND RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447095February 8, 2012
ENGINE AND ENGINE COOLING
TIMING CHAIN COVER BROKE APART AND SPREAD THROUGHOUT THE ENGINE. I FEEL THIS IS A DEFECT. MINI & THE COMPANY THAT HANDLES THE EXTENDED WARRANTY IS REFUSING TO COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447208February 8, 2012
STEERING
TOOK CAR INTO DEALER AND THEY SAID THE POWER STEERING PUMP NEEDS TO REPLACED, WHICH WOULD COST $1050.00 FOR PARTS AND LABOR. PRIOR TO TAKING IT INTO DEALER, THE STEERING WHEEL LOCKED UP ON SEVERAL OCCASIONS, WHICH CAUSED ME TO USE ALL MY STRENGTH TO GET THE CAR TO STEER. ON FEBRUARY 5, 2012, THE STEERING WHEEL LOCKED UP, I PARKED THE CAR, AND THE POWER STEERING PUMP FAN RAN CONTINUOUSLY UNTIL IT DRAINED THE BATTERY. I HAVE READ ONLINE THAT MINI COOPER OWNERS ARE TRYING TO GET BMW TO RECALL THIS DEFECT, BUT THEY WILL NOT. I ALSO READ THAT NHTSA CHECKED INTO THIS, BUT I DO NOT KNOW WHAT THE OUTCOME WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446948February 7, 2012
STEERING
POWER STEERING PUMP WENT OUT COMPLETELY WITHOUT WARNING AS I WAS DIVING AT A LOW SPEED. STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN, MAKING THE CAR VERY DANGEROUS TO MANEUVER OUT OF TRAFFIC AND PARK SAFELY. NARROWLY AVOIDED HITTING PEDESTRIANS DUE TO MY INABILITY TO TURN STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446759February 5, 2012
POWER TRAIN
I HAD ONLY HAD MY MINI FOR ABOUT TWO MONTHS AND WAS DRIVING FROM HUNTSVILLE, AL TO TUSCALOOSA, AL FOR AN EVENT FOR MY DAUGHTER. THE CVT WENT OUT AND I HAD TO RENT A VEHICLE TO GO. THEN WHEN I GOT IT FIXED THEY TOLD ME IT WOULD BE ABOUT 2,000.00 DOLLARS BUT WHEN I WENT TO PICK IT UP IT WAS 6,000.00. THEN ABOUT A MONTH AGO 1/2012 MY POWER STEERING STARTED MESSING UP AND TOOK TO MY MECHANIC. HE THOUGHT IT WAS HOPEFULLY JUST A LOOSE HOSE AND GOT IT WORKING AGAIN. HOWEVER TWO WEEKS AGO IT WENT OUT AGAIN AND HE CHECKED IT OUT AND THE POWER STEERING PUMP WAS TOAST. DOES NOT EVEN HAVE 100,000 MILES ON IT. I AM VERY DISAPPOINTED WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446681February 4, 2012
STEERING
MY POWER STEERING FIRST FAILED AS I WENT INTO A TURN ON A HIGHWAY. IT SUDDENLY BECAME VERY HARD TO CONTROL THE CAR, BUT LUCKILY IT STARTED WORKING AGAIN IN TIME FOR ME TO COMPLETE THE TURN AND NOT CRASH. I TOOK IT TO MY MECHANIC, WHO SAID IT COULD BE THE POWER STEERING, BUT TO WAIT AND SEE IF IT DOES IT AGAIN, AS THIS IS EXTREMELY EXPENSIVE TO REPAIR. THEN, TWO WEEKS LATER, THE POWER STEERING FAILED PERMANENTLY AS I WAS ATTEMPTING TO MAKE A TURN AFTER WAITING AT A STOPLIGHT. LUCKILY I WAS ABLE TO FORCE THE WHEELS TO TURN AND AVOID AN ACCIDENT, BUT NOW I WILL HAVE A COSTLY REPAIR BILL. I AM FORTUNATE THAT I WAS NOT INJURED IN THESE INCIDENTS BECAUSE I VERY EASILY COULD HAVE BEEN, ESPECIALLY WHEN IT FAILED ON THE HIGHWAY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446566February 3, 2012
STEERING
THE POWER STEERING STOPS WORKING WHILE DRIVING. RESTARTING VEHICLE WOULD CORRECT PROBLEM ,DANGEROUS BECAUSE IT IS RE-OCCURRING MORE FREQUENTLY . DEALERSHIP PRESENTLY REPLACING FAULTY PUMP OUT OF WARRANTY . YOUTHFULL - INEXPERIENCED DRIVER WARNING TO ALL!!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446577February 3, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION AND BEGAN TO DOWN-SHIFT INTO ANOTHER GEAR CONTINUOUSLY. IN ADDITION, THE ENGINE WARNING INDICATOR AND EP CODE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446276February 2, 2012
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
POWER STEERING WENT OUT WHILE DRIVING MAKING IT HAZARDOUS TO MANEUVER TURNING LEFT. I REPORTED THIS DECEMBER 14 2011 AND THE DEALERSHIP COULDN'T FIND PROBLEM. REPLACED THE POWER STEERING FAN IN DECEMBER. REPLACED THE ENTIRE POWER STEERING PUMP JANUARY 30, BECAUSE POWER STEERING WOULD GO OUT INTERMITTENTLY. I FEEL THIS IS A DANGEROUS PROBLEM AND THE POWER STEERING SHOULDN'T FAIL. THERE SHOULD BE A RECALL OF THIS PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446192February 1, 2012
STEERING
I WAS DRIVING THE MINI COOPER ON A BUSY ROAD WHEN THE POWER STEERING STOPPED WORKING. THE VEHICLE WAS IMPOSSIBLE TO STEER. WE WERE LUCKY NOT TO HAVE HAD AN ACCIDENT OR HIT A PEDESTRIAN. THIS IS AN UNACCEPTABLE DESIGN. THE VEHICLE SHOULD NEVER BE THAT HARD TO CONTROL EVEN WHEN THE POWER STEERING MALFUNCTIONS. THIS IS A SAFETY HAZARD AND THESE PARTS SHOULD BE RECALLED. I WOULD NOT ALLOW ANY OF MY FAMILY TO OPERATE THE VEHICLE UNTIL THERE IS A CHANGE IN DESIGN TO THE PART. SIMPLY REPLACING THE POWER STEERING PUMP WITH A NEW OR REFURBISHED PART WITH A SIMILAR DESIGN WILL NOT MAKE THE VEHICLE SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446200February 1, 2012
AIR BAGS, ELECTRICAL SYSTEM
BEGINNING IN APPROXIMATELY APRIL OF 2009, THE AIRBAG WARNING LIGHT HAS BEEN ON CONSTANTLY. ANYONE WHO IS INTELLIGENT ENOUGH TO USE ANY INTERNET SEARCH ENGINE CAN FIND HUNDREDS OF ACCOUNTS OF THE SAME ISSUE. DUE TO WHAT HAS BEEN INDEPENDENTLY VERIFIED AS A WIRING PROBLEM IN THE SEAT SENSORS, THE AIRBAG WARNING LIGHT IS ALWAYS ON AND CAN CAUSE THE CAR TO DEPLOY WITH IMPROPER FORCE. THIS IS A WIDELY KNOWN ISSUE WITH MINI OWNERS, AND SEVERAL INDEPENDENT MECHANICS HAVE ALL ATTRIBUTED THE PROBLEM TO A WIRING HARNESS UNDERNEATH THE SEAT THAT BREAKS DUE TO MOVING THE SEAT BACK AND FORTH. UNLESS I'M MISSING PAGES FROM THE MANUAL, MOVING THE SEAT BACK AND FORTH IS A NORMAL FUNCTION, AND IT SHOULD NOT BE CONSIDERED NORMAL WEAR AND TEAR IF SIMPLY MOVING THE SEAT BACK AND FORTH CAN RENDER THE AIRBAG SENSOR USELESS. MINI ACKNOWLEDGED THIS ISSUE IN 2006, AND STATED 'IN THE INTEREST OF CUSTOMER SATISFACTION, WE ARE EXTENDING THE WARRANTY COVERAGE OF THE VEHICLE FOR DEFECTS THAT MAY OCCUR, FOR THIS SPECIFIC AIR BAG WARNING LAMP ISSUE, ON YOUR VEHICLE FOR 10 YEARS / 150,000 MILES, WHICHEVER OCCURS FIRST. UNDER TERMS OF THIS WARRANTY COVERAGE, MINI WILL COVER ALL NECESSARY REPAIR COSTS RELATED TO THIS ACTION.' I HAVE BEEN TOLD THREE TIMES BY MINI THAT THIS DOES NOT APPLY TO MY CAR. THEY CANNOT PROVIDE ANY INFORMATION AS TO WHY IT DOES NOT APPLY. THEY JUST TELL ME THAT MY CAR IS NOT ELIGIBLE FOR THIS REPAIR DESPITE THE FACT THAT IT CLEARLY FITS THE BILL. THIS IS A MAJOR SAFETY ISSUE. THE WIRING IS CLEARLY DEFECTIVE, AND NOBODY SHOULD HAVE TO PAY OUT OF POCKET TO HAVE A DEFECT CORRECTED. MINI WON'T EVEN PAY TO HAVE A TECHNICIAN DIAGNOSE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446089February 1, 2012
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ONLY FUNCTIONED INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446011January 31, 2012
STEERING, AIR BAGS
WHILE DRIVING MY 2006 MINI COOPER CONVERTIBLE THE POWER STEERING FAILED WHILE MAKING A TURN ON THE OFF RAMP OF THE HIGHWAY. THE PASSENGER AIRBAG WARNING LIGHT STAYS ON INDICATION THAT THE AIRBAG IS NOT TURNED ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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