MINI Cooper Complaints

4,588 consumer complaints on file.

#11576207March 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the power window switch had failed to operate as needed intermittently. Additionally, the contact stated that the gauges were inoperable. An unknown dealer was contacted and advised the contact to tow the vehicle to their location for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576223March 8, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
There is a recall existing for my car, by VIN mine is not included, however I have the exact same problem. Water in the driver side foot well electrical panel which has caused a fault in the lighting, hazard lights, and battery issue. The car cannot be driven because the hazard lights and daytime running lights will not turn off even with the key out. Running out the battery in the process. The mechanic found water and corrosion inside the electrical housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575999March 7, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper. The contact stated that several electrical features had failed to operate as needed with several warning lights flickering on the instrument panel. The vehicle was taken to the dealer where it was confirmed that water and salt had entered the footwell circuit causing wiring corrosion. The contact was given an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576036March 7, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575724March 6, 2024
ELECTRICAL SYSTEM
The contact owns a 2008 Mini Cooper S. The contact stated that the check engine warning light was illuminated. Additionally, the windows would roll down independently and the sunroof would fail to close completely. The vehicle was taken to AutoZone, where it was diagnosed that the failure was related to the braking system; however, the contact stated that new brake hardware had been installed on the vehicle. The contact related the failures to NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, but no assistance was provided. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575352March 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575374March 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2007 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574805March 1, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Freeze plug randomly popped out while driving causing vehicle to stall in the middle of traffic almost causing a major accident and or death. Research indicates there has been numerous complaints by Mini Cooper owners experiencing the same issue of a premature unexplained failure with no action taken from Mini to mitigate this safety issue. I’m lucky to be alive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574533February 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was able to restart after several attempts but had not started since. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574228February 27, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact recently stated that the vehicle failed to start without warning. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574247February 27, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
started with lights not going off once i cut car off, then windshield wipers would come on it's on, then check engine warning lights, check fuel pump and check rear bulbs lights and several other warning lights would stay on, finally it got to it wouldn't crack until after three or four tries, then it started cutting off while driving, then I would have to wait for 30 min. or more, then it would crank back up. now it won't crack at all. I've been waiting on this recall since 5/12/23 recall #23V337. Please advise and Help!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573969February 26, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
i bought the car in august 2023 from carmax they were aware of recall , my car has no headlight, brake lights, door states open when not , windows do not roll down, cannot use alarm, will not lock, smells hot , i spoke with mini cooper and there is no remedy this is my only car i transport my grandchildren to and from school , i lost house due to a fire a yr ago , and lost everything , and see that a fire is at risk. mini cooper says nothing they can do because no remedy, carmax should not of sold this car with a recall .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573987February 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the windows were rolled down halfway and were no longer operable. Additionally, the contact stated that the turn signals were not operable. There was a warning light displayed of a car on a lift illuminated. The vehicle was taken to the dealer, where it was diagnosed that the footwell control module (FRM) had failed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573298February 22, 2024
ENGINE
Notes from Beckley Auto Service from 2-12-24. "Verified warning light on, retrieved one code for LIN bus communication fault for environmental air catalyst sensor. Checked and found technical service bulletin (TSB) from Mini Cooper M13 01 19. The chemical composition of the fan shroud contaminates the sensor. This repair involves the replacing of the radiator with each sensor and fan shroud. Should be covered under Mini Coopers emissions warranty. Called Mini Cooper of Des Moines(Jerimiah) and was advised that this vehicle does not have and extended parts warranty/warranty extension on the environmental sensor. Would recommend contacting Mini Cooper Customer service or Mini Cooper North America for assistance." I did contact Mini Cooper customer service North America and was told my vin does not fall within this TSB. When asked why my vehicle with the identical engine and issues specified in the TSB is not covered I was told, "I don't know."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572307February 16, 2024
ELECTRICAL SYSTEM
My 2010 Mini Cooper convertible recently had an electrical failure. I lost power while driving and the power steering wouldn’t work. Once it started again the blinkers wouldn’t work and brake lights and radio worked intermittently. I took it to the mechanic and the diagnostic determined that the footwell module is bad. Unfortunately this part is apparently on back order so the part cannot be ordered. The car is not safe to drive nor is a solution available. I looked up recalls on Mini coopers. This current recall shows that the footwell module has been recalled on 2010 hardtop Mini Coopers: MINI Recall 23V-xxx: Footwell Module Attachments: BMW AG is conducting a Voluntary Safety Recall (effective May 11, 2023) on certain Model Year 2007 - 2014 MINI vehicles that were produced between November 16, 2006, and June 27, 2014. (Due to several contributing factors (environmental, certain US States’ wintertime road treatment, vehicle design configuration and age), over time, the Footwell module (FRM) could become susceptible to corrosion) It doesn’t make sense that the exact year Mini in hardtop has the recall. Clearly the footwell modules are a problem in convertibles as well. The wording of the recall says that winter conditions can contribute to the problem. My convertible resided in a winter area for 10 years. I believe that the Mini Cooper convertibles should be included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571729February 13, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the remedy to do the recall repair was not yet available. The contact stated less than half the lights are working on the vehicle. The vehicle was taken to the dealer and it was confirmed that water and salt could enter the circuit and corrode and this service falls under the recall repair. The contact was informed the vehicle could be repaired if the contact paid out of pocket. The vehicle was not repaired due to cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571447February 12, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571475February 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571490February 12, 2024
AIR BAGS
[XXX] . Airbag sensor recall. My car is part of a recall under MINI Recall 23V-xxx: Footwell Module. I took my car to a dealer and they told me that they would not repair it because my car is a 2007. My mileage is 102,000K miles. The notice says Im covered but they say im not. The recall notice is for the year of my car and they are saying my car is too old. This recall is for the year of my car so I am not understanding. A light comes on that shows the passenger airbag. Upon inspection by the dealer, it is a faulty seat mat sensor and needs to be replaced and cost $2,120.56. I dont have that kind of money. This should be addressed under the recall. My name is [XXX] , [XXX] . Phone [XXX] . The dealership is Mini Cooper Downtown Los Angeles. 6333 S Almeda Los Angeles Ca 90001. I never received this recall notice and knew of this only because the light indicator came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571293February 11, 2024
ELECTRICAL SYSTEM
Digital instrument cluster of electric Mini SE (includes speedometer and battery/range information) turns off without warning while driving and does not turn back on until car is powered down for over half an hour. This has happened more than ten times. Vehicle was inspected by MINI dealer locally and no obvious equipment defect was identified, although they were able to replicate it happening. After disassembly and reassembly by dealer, issue stopped for about two weeks after car was returned to owner. Now it has begun again, to the point of turning off within a few minutes of driving every day, rendering car unusable as driver has no other speedometer in vehicle. After sitting for half an hour, the instrument cluster will turn on when the car is turned on next, only to go out again after a few minutes of driving. Other electronics in car do not appear affected and car operates normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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