Mercury Sable Complaints

5,381 consumer complaints on file.

#10423920September 6, 2011
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
TL* THE CONTACT OWNS 2000 MERCURY SABLE. THE CONTACT STATED THE VEHICLE HAD AN ADJUSTABLE PEDAL. THE CONTACT STATED WHEN GREASE FROM THE BRAKE PEDAL WAS ON THE BRAKE LIGHT SWITCH, IT BURNED OUT. WHEN THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL THE BRAKE LIGHT FAILED TO WORK. THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 01V078000 (EXTERIOR LIGHTING: TAIL LIGHTS: SWITCH), BUT THE FAILURE CONTINUED TO OCCUR AND HAD TO BE REPLACED FIVE TIMES SINCE THE RECALL REPAIR. THE CURRENT MILEAGE WAS 220,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10421581August 26, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT APPROXIMATELY 5 MPH THE CONTACT HEARD A POPPING SOUND COMING FROM THE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE REAR LOWER SUBFRAME WAS FRACTURED DUE TO CORROSION AND COULD DETACH FROM THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V323000 (STRUCTURE:FRAME AND MEMBERS) THAT MAY BE RELATED TO THE FAILURE BUT DID NOT INCLUDE 1996 MODELS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421114August 23, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNED A 1997 MERCURY SABLE. THE CONTACT STATED THE SUB FRAME THAT HOLDS THE MOTOR AND TRANSMISSION TOGETHER WAS DETACHED FROM THE RIGHT SIDE OF THE VEHICLE DUE TO RUST. WHILE DRIVING THE VEHICLE WAS MAKING NOISE; HOWEVER, DURING THE DIAGNOSTIC TEST THE MECHANIC CONFIRMED THAT THE SUBFRAME WAS COVERED WITH RUST. THE DEALER AND MANUFACTURER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419548August 15, 2011
PARKING BRAKE
I OWN A 2008 MERCURY SABLE. THE FIRST MONTH I HAD IT I DROVE 2300 MILES ROUND TRIP TO YELLOWSTONE. ALMOST EVERY TIME I STOPPED I FOUND THE HOOD UNLATCHED (PARTIALLY OPEN). I DISCOVERED THAT THE UNFORTUNATE LOCATION AND ORIENTATION OF THE HOOD RELEASE (DIRECTLY ABOVE THE EMERGENCY BRAKE PEDAL AND PIVOTING UPWARD RATHER THAN PULLING UP OR OUT) MUST HAVE SNAGGED MY TENNIS SHOE EACH TIME. IT HADN'T HAPPENED SINCE I TRAINED MYSELF TO MOVE MY FOOT SIDEWAYS AS I RELEASE THE PARKING BRAKE. THE HOOD PULL NEEDS TO BE RELOCATED OR REORIENTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419194August 12, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT NOTICED THAT THE REAR COIL SPRINGS WERE FRACTURED. THE DEALER REPLACED THE REAR COIL SPRINGS AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 48,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418835August 8, 2011
POWER TRAIN
I WAS DRIVING ALONG ON A BUSY STREET AT ABOUT 2:50PM AND SUDDENLY WITHOUT ANY WARNING LIGHTS COMING ON, THE TRANSMISSION ON MY 2005 SABLE FAILED. I COULD NOT GET THE VEHICLE INTO ANY GEAR, DRIVE OR REVERSE. THE VEHICLE APPEARED TO BE LOCKED INTO NEUTRAL. I BECAME STUCK IN THE MIDDLE OF HEAVY TRAFFIC. I GOT OUT OF THE VEHICLE AND WITH THE HELP OF TWO YOUNG MEN PUSHED THE VEHICLE INTO A NEARBY PARKING LOT. I HAD THE VEHICLE TOWED TO PAT MILLIKEN FORD, REDFORD, MICH. THEY INDICATED IT WOULD TAKE TWO DAYS AT LEAST BEFORE THEY COULD ADVISE ME ON THE VEHICLE REPAIR. THE NEXT DAY THEY CALLED AND ADVISED ME THE TRANSMISSION HAD TO BE REPLACED AND IT WOULD COST $3400.00. BASED ON MY KNOWLEDGE OF THE POWERTRAIN SYSTEM IN CARS THIS ESTIMATE WAS EXCESSIVE. I SPOKE TO THE SERVICE ADVISERS IN PERSON AT THE DEALERSHIP AND LEARNED THEY ONLY HAVE TWO TRANSMISSION TECHNICIANS. IN MY OPINION IT WAS EASIER FOR THE DEALER TO REPLACE THE TRANSMISSION THAT TO REPAIR IT. ITS ALSO MORE PROFITABLE FOR THE DEALER. IT IS LIKELY THIS SITUATION EXIST ALL ACROSS THE USA. I HAD THE VEHICLE TOWED TO USA TRANSMISSION IN LIVONIA, MICH. AND I EXPLAINED WHAT HAD OCCURRED AS I WAS DRIVING ALONG THAT DAY. THEY IMMEDIATE TOLD ME THAT BASED ON THEIR REPAIR EXPERIENCES WITH THE FORD TAURUS AND MERCURY SABLE, THE TORQUE CONVERTER WAS MOST LIKELY THE PROBLEM. THEY INDICATED THEIR SHOP REPAIRS A LOT OF TAURUS'S AND SABLES FOR THE SAME TRANSMISSION PROBLEM THAT I EXPERIENCED. AFTER TESTING, THEY ADVISED THE TORQUE CONVERTER WAS THE PROBLEM. THE ACTUAL REPAIR COST WAS $295.00 FOR THE TORQUE CONVERTER PLUS $50.00 FOR TRANS FLUID AND $695.00 FOR LABOR, TOTAL REPAIR COST INCLUDING SALES TAX WAS $1060.00. BEFORE LEAVING THE SHOP I LOOKED AT MY TORQUE CONVERTER. THEY INDICATED THE INNER SPLINE ON THE TORQUE CONVERTER IS WEARING OUT. THIS SUDDEN FAILURE CAUSED BY THE TORQUE CONVERTER IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415156July 26, 2011
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO PRIOR YEAR VEHICLES BEING RECALLED FOR THIS FAILURE, BUT WAS INFORMED THAT THE 2003 MODEL YEAR WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 86,600. UPDATED 8/30/11 *CN UPDATED 09/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413739July 20, 2011
STEERING
TL* THE CONTACT OWNS 2008 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING, THE STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413339July 18, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE KEY NEEDED TO BE REPROGRAMMED. THE REPAIR WAS PERFORMED. THE TECHNICIANS ALSO STATED THAT THERE WAS A PROBLEM WITH THE ANTI THEFT SYSTEM, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,845.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412612July 12, 2011
ENGINE AND ENGINE COOLING:ENGINE
2002 MERCURY SABLE LS. CONSUMER STATES PROBLEMS WITH FUEL INJECTOR AND DAMAGED VALVE *TGW THE CONSUMER STATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE DEVELOPED AN ENGINE MISS. THE PROBLEM WAS DIAGNOSED AS A FAULTY #5 FUEL INJECTOR. CODES PO305 AND PO316. THE COST OF THE REPAIR WAS $800 PLUS DOLLARS. WHEN THE CONSUMER RETRIEVED THE VEHICLE, HE WAS INFORMED THERE WAS SOME CARBON DEPOSITS PRESENT AND THE VEHICLE MIGHT RUN A LITTLE ROUGH UNTIL THE CARBON BURNED OFF. ONE WEEK LATER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. IT WAS THE SAME TWO CODES FROM A PREVIOUS REPAIR. THE DEALER INFORMED THE CONSUMER OF A DAMAGED VALVE AND THE COST WOULD BE ANYWHERE FROM $1600-$2000. THE CONSUMER FILED A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE AND WAS REFUNDED HIS MONEY FROM THE PREVIOUS REPAIR. *JB THE CONSUMER STATED THE PROBLEM WITH HIS VEHICLE REMAINS UNRESOLVED. THE ENGINE HAS AN INTERNAL DEFECT. UPDATED 10/17/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411894July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
UNABLE TO SHIFT 2001 MERCURY SABLE SEDAN OUT OF "PARK" GEAR/POSITION. IT SEEMS LIKE A SIMILAR ISSUE TO NHTSA CAMPAIGN ID 04V106000. THE MANUFACTURER (FORD) CLAIMS THAT THERE IS NO RECALL ON MY VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411538July 8, 2011
STRUCTURE
MERCURY SABLE WAGON 2003 LEAKS INTO PASSENGER CABIN WHEN IT RAINS. THIS IS A PROBLEM NUMEROUS OTHER SABLE AND TAURUS OWNERS HAVE HAD. CABIN FLOODS WHEN IT RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410169July 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHEN IT WAS DEPRESSED TO THE FLOOR. IN ORDER TO RELEASE THE PEDAL, THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409346June 29, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A WEBASTO HOLLANDIA 600 SUNROOF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V124000(VISIBILITY:SUN ROOF ASSEMBLY). ONCE SHE CONTACTED THE MANUFACTURER, THEY ADVISED HER THAT THE PARTS WERE ON BACKORDER AND WERE UNABLE TO PROVIDED AN ESTIMATED TIME OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. IT WAS SAID TO TAKE TWO WEESKS UNTIL PARTS WERE IN. NEVER RECIEVED PHONE CALL. IT HAS BEEN CLOSE TO TWO MONTHS. UPDATED 09/01/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409255June 28, 2011
SUSPENSION:REAR
MY 99 SABLE GS HAS A RECALL ON THE FRONT COIL SPRINGS AND FORD WILL NOT REPLACE THEM BECAUSE IT HAS EXCEEDED THE TIME FRAME. WHICH IS RIDICULOUS! I NEVER EVEN RECEIVED A RECALL NOTICE ON THE CAR WE FOUND THE RECALL ONLINE. ALSO THE REAR COIL SPRINGS ARE BROKEN AND THE TIRES ARE MESSED UP AND FORD WON'T RECALL THEM IF SALT IS GOING TO GET IN THE FRONT COIL SPRINGS AND MAKE THEM CRACK THEN WHAT MAKES YOU THINK THAT IT WON'T GET IN THE REAR? WE HAVE SMALL CHILDREN AND ARE WORRIED ABOUT THEIR SAFETY. WE WILL BE GETTING A LAWYER AND FILE A COMPLAINT THROUGH HIM BECAUSE THIS CAR IS NOT SAFE FOR ANYONE TO BE IN LET ALONE CHILDREN. I THINK THEY SHOULD WORRY ABOUT SAFETY AND NOT MASS PRODUCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408977June 26, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SUSPENSION COIL SPRING FRACTURE RESULTED IN A PUNCTURED TIRE. SAME AS EA08-018. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408622June 23, 2011
ENGINE AND ENGINE COOLING
THE BLOWER MOTOR ON MY 2003 MERCURY SABLE WAS SITTING IN A POOL OF WATER, RUINING THE MOTOR. CAUSED BY FAULTY DESIGN BY FORD MOTOR CO. WATER GETS INTO THIS AREA BY IMPROPER DESIGN, ALLOWS WATER TO REACH AREA WHEN THE WIPER COWL EVENTUALLY WARPS, OR WHEN THE A/C DRAIN CLOGS OR WATER LEAKING THRU THE FIREWALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408693June 23, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER:04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 70,000. THE VEHICLE WAS AWAITING REPAIRS. UPDATED 08/31/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408498June 22, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE MERGING ONTO A HIGHWAY, THE ACCELERATOR PEDAL BEGAN TO STICK. THE CONTACT PUSHED THE BRAKE PEDAL AND THEN PROCEEDED TO TAP ON THE ACCELERATOR WHICH STOPPED THE PEDAL FROM STICKING AGAIN. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DID NOT DIAGNOSE THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,989 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407591June 20, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE THE FAILURE WAS CONFIRMED. IN ADDITION, THE CONTACT WAS ADVISED TO REPLACE THE ROTORS. THE REAR DRIVER AND PASSENGER SIDE BRAKE PADS AND ROTORS WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 30,400. UPDATED 07/21/11 *BF UPDATED 07/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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