Mercury Sable Complaints

5,381 consumer complaints on file.

#10453912April 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION. THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452744March 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THERE WOULD BE AN INCREASE IN THE ENGINE RPMS UP TO 4,000. THE VEHICLE WOULD ALSO ACCELERATE UP TO 80 MPH. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE CONTACT REPLACED AN AIR CONTROL VALVE HIMSELF, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452807March 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK SPORADICALLY AND WOULD CAUSE THE VEHICLE TO ACCELERATE ABNORMALLY. THE CONTACT BELIEVED THE FAILURE WAS CAUSED BY THE CRUISE CONTROL BECAUSE THE FAILURE WOULD ONLY OCCUR WHEN THE CRUISE CONTROL CABLE WAS DISCONNECTED. WHEN THE FAILURE WOULD OCCUR, THE CONTACT WOULD SHIFT INTO NEUTRAL TO STOP THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452213March 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN SNOWY WEATHER, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DEFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451905March 16, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LIGHT CAME ON, REPLENISHED BRAKE FLUID. SERVICE CENTER FOUND RUSTED BRAKE LINES UNDER VEHICLE- REPLACED THEM, ON MARCH 8TH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451802March 15, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY, CAUSING THE VEHICLE TO DRIVE UNCONTROLLABLY ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451617March 14, 2012
VEHICLE SPEED CONTROL:CABLES
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN AT 50 MPH, SHE HEARD AN ABNORMAL POP. THE ENGINE RPM'S INCREASED TO 4000 WHILE THE CONTACT WAS APPLYING EXTREME PRESSURE TO THE BRAKES. THE CONTACT COASTED OFF THE ROADWAY AND SHUT OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE ABNORMALLY ACCELERATED TO 50 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CRUISE CONTROL CABLE WAS FRACTURED AND CAUSED THE THROTTLE TO BECOME JAMMED. THE VEHICLE WAS REPAIRED BY HAVING THE CRUISE CONTROL CABLE DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 3/2/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451699March 14, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
WHEN CRUISE CONTROL IS ON AND ACTIVE AND GAS PEDAL MANUALLY DEPRESSED ( TO PASS CAR) THROTTLE WILL STICK OPEN. BALL ON THROTTLE PLATE COMES OUT OF SADDLE ON CRUISE CONTROL CABLE. WHEN FOOT TAKEN OFF GAS BALL ON THROTTLE PLATE DOES NOT RETURN TO ORIGINAL SADDLE POSITION AT END OF CRUISE CONTROL CABLE. BALL ON THROTTLE PLATE GETS STUCK ON EDGE OF ENTRANCE TO CABLE SADDLE. THROTTLE STICKS PARTWAY OPEN WITH AMOUNT OPEN DEPENDING ON CRUISE CONTROL CABLE POSITION / AMOUNT OF THROTTLE COMMANDED BY CRUISE CONTROL. I FIXED BY PLACING A PIECE OF 1/2" O.D. TUBE OVER CABLE (SLIT ALONG LENGTH AND THEN OVER CABLE, CABLE TIE IN POSITION). THIS IS ENOUGH TO KEEP BALL ON THROTTLE FROM COMING OUT OF SADDLE ON CRUISE CABLE. BASICALLY SNAP LOCK IN SADDLE IS WEARING OUT AFTER REPEATEDLY PRESSING ON GAS WHILE CRUISE CONTROL IS ON AND ACTIVE. NO MORE PROBLEMS FOR 20,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451707March 14, 2012
ENGINE AND ENGINE COOLING
ENGINE SUDDENLY BEGAN RACING, (AS IF THE ACCELERATOR WAS STUCK) WHILE PULLING INTO A PARKING SPACE AT THE MALL. WAS ABLE TO STOP THE CAR BY FIRMLY APPLYING THE BRAKES. CHECKED AND VERIFIED THAT THE FLOOR MAT WAS NOT INTERFERING WITH THE ACCELERATOR PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451724March 14, 2012
VEHICLE SPEED CONTROL
THE CRUISE CONTROL CABLE WENT LOOSE FROM THE THROTTLE AND MY CAN ACCELERATED WITHOUT MY PUSHING ON THE GAS PEDAL. IT WAS VERY DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451345March 13, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHENEVER I TURN ON THE AIR CONDITIONER OR HEATER MY CAR ACCELERATES SUDDENLY IN A RANDOMLY MANNER FOR NO REASON BY ITSELF, WHEN HEATER OR AIR CONDITIONER IS TURNED OFF THE PROBLEM STOPS, THERE'S NO CHECK ENGINE LIGHT ON AND AN INSPECTION YIELDED NO PROBLEMS, I AM NOT SURE IF THE PROBLEM IS ELECTRICAL OR ANYTHING ELSE AND A LOCAL FORD DEALER HAS REFUSED TO FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451350March 13, 2012
SERVICE BRAKES, HYDRAULIC
OVER THE LAST FEW YEARS I HAVE HAD THE PROBLEM OF WHEN BRAKING THE CAR SPEEDS UP AND I WOULD HAVE TO SLAME THE BRAKES ON SO I WOULD NOT REAR END THE PERSON IN FRONT OF ME. I KEPT THINKING IT WAS SOMETHING I DID BUT AFTER SEEING REPORT TODAY I SURE IT WAS NOTHING I DID. GLAD TO SEE THAT THE 2004 SABLE WAS NOW ADDED. WILL BE CALLINF FORD TODAY.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451351March 13, 2012
ENGINE AND ENGINE COOLING
CRUISE CONTROL- THE OFF BUTTON ON THE STEERING WHEEL DOES NOT FUNCTION CORRECTLY. WHEN CRUISE CONTROL IS IN OPERATION PUSHING THE OFF BUTTON WILL NOT SHUT OFF THE CRUISE UNLESS YOU POUND ON THE BUTTON MULTIPLE TIMES OR PRESS THE BRAKE PEDAL. THE OFF BUTTON IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451380March 13, 2012
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD INVOLUNTARILY ACCELERATE WHILE AT COMPLETE STOPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO A SENSOR THAT COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 04/10/12*LJ THE CONSUMER STATED WHEN THE ENGINE WAS STARTED, IT WOULD RUN AT A HIGH RATE ABOVE IDLE. IT WOULD CONTINUE UNTIL THE ENGINE WARMED UP. THE CONSUMER STATED THE IDLE SPEED CAN NOT BE REGULATED. UPDATED 04/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451438March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING ABOVE 60 MPH, THE VEHICLE WOULD UNEXPECTEDLY ACCELERATE WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WOULD THEN HAVE TO BE SHUT OFF IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 147,585.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451504March 13, 2012
VEHICLE SPEED CONTROL
I NOTICED THAT THE CAR DID NOT DECELERATE WHEN I REMOVED MY FOOT FROM THE GAS PEDAL. WHEN I BRAKED, THE ENGINE CONTINUED TO RACE. I PUT THE CAR IN NEUTRAL AND I COULD HEAR THE ENGINE RACE EVEN FASTER. AT THE LIGHT I KEPT IT IN NEUTRAL AND GAVE IT GAS WHILE BRAKED. THEN IT WENT BACK TO NORMAL IDLE SPEED. IT HAS DONE THIS SEVERAL TIMES SINCE THAT FIRST INCIDENT. PREVIOUS TO THAT FIRST INCIDENT, I NOTICED THAT THE CRUISE CONTROL NO LONGER WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451553March 13, 2012
SUSPENSION
BACKING UP LESS THAN 5 MPH--ALL AT ONCE HEARD A POP, THE CAR STOPPED MOVING AND WHOOSHING AIR. GOT OUT OF CAR-- DRIVER SIDE FRONT TIRE WAS FLAT. UPON FURTHER INVESTIGATION, THE SPRING HAD BROKEN AND PUNCTURED THE TIRE. LUCKILY, IT HAPPENED AT HOME-- NOT WHEN MY STUDENT DRIVER WAS DRIVING AT 55 MPH OR MORE. OVER 2,400 CASES REPORTED AS OF JUNE 30, 2011-- YET, NO ONE HAS DIED OR BEEN SERIOUSLY INJURED YET-- SO NO RECALL. IF I HAD BEEN ON THE ROAD-- IT WOULD HAVE BEEN SERIOUS. THE SPRING WEDGED INTO THE TIRE AND STOPPED THE MOVEMENT OF THE CAR-- NO WAY WOULD I HAVE BEEN ABLE TO STEER AND GET THE CAR OFF THE ROAD. I HOPE THEY REOPEN THIS INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451165March 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. WHILE TRAVELING 40 MPH, THE CONTACT NOTICED THAT THE THROTTLE HAD BECOME STUCK CAUSING THE VEHICLE TO ACCELERATE ABNORMALLY. IN ORDER TO STOP THE FAILURE, THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL VIGOROUSLY 3-4 TIMES. THE VEHICLE WAS NOT DIAGNOSED AND NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 140,000 AND THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451167March 12, 2012
VEHICLE SPEED CONTROL
CRUISE CONTROL CABLE BROKE OR CAME LOOSE CAUSING THROTTLE RETURN SPRING TO FALL OFF. I COULD NOT STOP CAR NO MATTER HOW HARD I PUSHED THE BRAKE PEDAL. THE ENGINE RAN AT FULL SPEED. THE CRUISE CONTROL WAS NOT ON. I WAS ABLE TO QUICKLY PUT CAR IN NEUTRAL AND TURN OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND IT REVVED UP TO FULL SPEED IMMEDIATELY. IT WAS VERY DIFFICULT TO MOVE THE CAR OFF THE MAIN ROAD WITHOUT STARTING THE ENGINE. WE WERE FORTUNATE THERE WERE NO CARS IN FRONT OF US WHEN THIS HAPPENED. WE WERE ABOUT 50 YARDS FROM HAVING TO MAKE A SHARP LEFT TURN TO GO ONTO THE MAIN HIGHWAY AND TRAFFIC. WE NEVER WOULD HAVE BEEN ABLE TO MAKE THE TURN WITHOUT CRASHING OR THE CAR TURNING OVER. MY WIFE AND I HAD JUST PICKED UP TWO OF OUR DOGS AT THE VET AND WERE RETURNING HOME. THE CAR WAS TOWED TO THE NEAREST FORD GARAGE IN THE NEXT TOWN. I BELIEVE FORD HAS A BIGGER PROBLEM THAN THEY ARE ADMITTING. THE MERCURY'S SHOULD BE INCLUDED IN THEIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451186March 12, 2012
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2001 SABLE (24V DOHC) AND THE CAR BEGAN ACTING LIKE THE GAS PEDAL WAS STUCK. I COULD LIFT THE PEDAL UP WITH MY TOE AND THAT DID NOT STOP THE ACCELERATION. I SHIFTED INTO NEUTRAL AND TURNED THE CAR OFF AND COASTED INTO A PARKING LOT. WHEN I RESTARTED THE CAR THE ENGINE WAS RACING. I OPENED THE HOOD AND FOUND THE PROBLEM TO BE "A BROKEN (PLASTIC) RETAINER RING AT THE END OF THE CRUISE CONTROL CABLE BY THE THROTTLE BODY" AS SOMEONE ELSE DESCRIBED IT BETTER THAN I COULD IN TECHNICAL DETAILS. I COULD RESET THE CABLE AND SEEMED TO BE FINE UNLESS I ACCELERATED TOO QUICKLY, BECAUSE THAT SEEMED TO WHAT TRIGGERED IT TO GET STUCK. I COULD STILL GO FAST (INTERSTATE SPEED), BUT I COULD NOT GO FAST TOO QUICKLY. I TEMPORARILY FIXED THE PROBLEM BY TAPING THE BROKEN CABLE WITH DUCT TAPE OR ELECTRICAL TAPE WHICH SEEMED TO WORK FOR A COUPLE MONTHS. I EXPERIENCED THE PROBLEM ABOUT 10 TIMES IN A FOUR MONTH PERIOD BEFORE TRADING THE VEHICLE TO A DEALER. DUE TO THE RECENT RECALL OF THE LATER MODELS TAURUSES I THOUGHT I SHOULD REPORT THE ISSUES I HAD. I NEVER INFORMED THE MANUFACTURER ABOUT THIS AND I NEVER TOOK IT TO A PROFESSIONAL FOR DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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