Mercury Sable Complaints

5,381 consumer complaints on file.

#703595February 22, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONTACTED FORD'S 800 # CITED IN NHTSA RECALL CAMPAIGN ID NUMBER 97I003000, DESPITE THE "ALLEGED" INTENTION OF FORD TO REPLACE THESE FAULTY PARTS FOR TWELVE YEARS, AND UNLIMITED MILEAGE THE CUSTOMER SERVICE LINE REFUSED TO OFFER REPLACEMENT, AS DID TWO OTHER LOCAL FORD SERVICE CENTERS CONTACTED. I FEEL THE FORD COMPANY IS LIABLE FOR REPLACEMENT OF FAULTY SEAT BELT THAT DOES NOT FUNCTION SAFELY FOR THE USEABLE LIFE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703560February 21, 1999
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
FAILED CLUTCH PISTON, POOR DESIGN,4000 MILES ABOVE EXT. WARR. AND THEY WOULDNT COVER.FAILED TWICE, ONCE IN TRAFFIC STOP, AND ONCE AT HIGH SPEED HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833331February 19, 1999
EXTERIOR LIGHTING:HEADLIGHTS
THE LENSES ON THE HEADLIGHTS ARE GETTING FOGGED UP AND DO NOT PROVIDE ADEQUATE LIGHTING FOR NIGHT TIME DRIVING. DEALER HAS TO REPLACE THE HEADLIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834456February 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HESITATES WHEN GEARS ARE SHIFTED. THEN JUMPS INTO GEAR. DEALER NOT AWARE OF THE PROBLEM. REPAIRWORK DONE BY MECHANIC AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703517February 19, 1999
POWER TRAIN
AT APPROX 45 MPH, SPEEDOMETER NEEDLE ACTS ERRATICALLY, GOING UP TO 85 MPH AND BACK. FIRST REPLACEMENT UNDER WARRANTY, FORD CONTACTED, BUT FAILED TO FOLLOWUP IN THE PROMISED 3 DAYS. LOTS OF OTHER OWNERS CONFIRM SAME PROBLEM ON INTERNET. SO FAR, NO RESPONE FROM YOU EITHER. THIS IS DANGEROUS. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703522February 19, 1999
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
LOCKED TORQUE CONVERTER SEEMS TO DISENGAGE WHEN GOING DOWN HILL. ALSO, SPEED CONTROL CANNOT CONTROL SPEED OF CAR GOING DOWN ANY SLIGHT HILL. SEEMS TO BE NOT LOCKED UP, ETC. CANNOT USE ENGINE COMPRESSION, ETC, TO SLOW VEHICLE. CRUISE CONTROL US IS USELESS ON ANY TYPE OF DOWNGRADE! IS THIS A DESIGN FLAW OR CAN IT BE REPAIRED? VEHICLE IS A LEASED CAR THROUGH WHEELS, INC. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833242February 18, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
VEHICLE WAS INVOLVED IN A RECALL CONCERNING THE FRONT COIL SPRING. MANUFACTURER RECALL #98S15/98MO2, NHTSA RECALL #98I002000. IT WAS REPAIRED ONCE WITH A SHIELD TO PROTECT THE TIRE AND THE SPRING FINALLY BROKE. THE SHIELD DID NOT PROTECT THE TIRE COIL SPRING, SPLIT TIRE IN HALF WHILE CONSUMER WAS TRAVELING AT 15MPH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833299February 18, 1999
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING HOSE CAUGHT ON FIRE TWICE BECAUSE OF LEAKING FLUID. DEALER HAS HAD VEHICLE 3 TIMES FOR SAME REASON. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#835004February 18, 1999
STRUCTURE:FRAME AND MEMBERS
LOWER SUBFRAME MOUNT PLATE NUT BROKE DUE TO CORROSION WHICH RESULTED IN AN COLLISION. VEHICLE WAS NOT INCLUDED IN RECALL 98V323000. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835005February 18, 1999
STRUCTURE:FRAME AND MEMBERS
LOWER SUBFRAME MOUNT PLATE NUT BROKE DUE TO CORROSION WHICH RESULTED IN A COLLISION. VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 98V323000. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#703453February 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CHECK ENGINE LIGHT CAME ON SO THE CAR WAS TAKEN TO THE DEALER TO CHECK IT OUT ON NOVEMBER OF 1998. THE DEALER SAID IT WAS A BAD SHIFT SOLINOID THAT WOULD NOT EFFECT THE CAR VERY MUCH BUT, SHOULD BE REPLACED SOMETIMES. ON FEB. 4, THE VEHICLE WOULD NOT START SO IT WAS TOWED TO A LOCAL GARAGE, THEY SAID THAT IT NEEDED TO GO TO A DEALER BECAUSE THEY DIDN'T HAVE THE PROPER COMPUTER TO DIAGNOSE THE PROBLEM. THE CAR WAS THEN TOWED TO BOB HASTINGS FORD, EAST ROCHESTER NY, WHERE THEY FOUND THAT A FUEL SENSOR WAS MISSSING. I CONTEND THAT THE SENSOR WAS NEVER THERE TO START WITH BUT, HAVING NO WAY TO PROVE IT COULD NOT GET THEM TO WARRANTY IT. TWO WEEKS LATER THE TRANSMISSION BEGAN TO SLIP SO I DROVE IT TO EMPIRE TRANSMISSION, WEBSTER NY, WHERE I WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REBUILT. I CONTACTED FORD TO SEE IF THEY WOULD COVER PART OF THE WORK, BUT I WAS TOLD THAT SINCE I DIDN'T HAVE AN EXTENDED SERVICE PLAN THERE WAS NOTHING THEY COULD DO. I THINK THIS IS PREMATURE FAILURE FOR A TRANSMISSION NOT USED FOR TOWING OR OFF ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543965February 18, 1999
ENGINE AND ENGINE COOLING:ENGINE
TIMING COVER GASKET FAILED RESULTING IN ANTI-FREEZE LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834901February 17, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELT BUCKLES WON'T STAY LOCKED IN, AND EVERYTIME CONSUMER SNAPPED THE BUCKLES IN, THEY WILL POP OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834905February 17, 1999
STEERING
WHILE DRIVING AT 35 MPH STEERING WENT OUT WHICH LOCKED STEERING WHEEL IN A STRAIGHT POSITION. STEERING WHEEL WAS JERKING AND VIBRATING, AND THE CONSUMER HAD TO FORCE THE STEERING WHEEL IN ORDER TO PULL THE VEHICLE OVER TO THE SIDE WITHOUT CAUSING ANY TYPE OF ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834945February 17, 1999
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ANYTIME THE WEATHER GETS UNDER 32 DEGREES OUTSIDE DOOR HANDLES FREEZE UP. THE DEALER HAS TRIED TO CORRECT THIS PROBLEM FOUR TIMES. DOOR HANDLES CONTINUE TO FREEZE UP, REPLACEMENT OF THE INNER DOOR SWITCH MECHANISM NECESSARY TO COMPLETE REPAIR, DESIGN OF THE PLUNGER THAT IS METAL RESULTS IN FREEZING, REPLACEMENT OF THE PLUNGER WITH PLASTIC RECTIFIED SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703422February 17, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE CAR WAS BEING MOVED FROM THE FRONT OF MY HOUSE INTO THE DRIVEWAY. THE BRAKES WOULD NOT ENGAGE TO MAKE THE TURN, INSTEAD VEHICLE ACCELERATED. MY SON WAS DRIVING AND HE TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO SLOW IT DOWN. HE THEN PANICKED AND JUMPED OUT. THE CAR PROCEDED TO CONTINUE CRASHING THROUGH OUR NEIGHBOR'S CHAIN LINK FENCE, CONTINUED THROUGH HIS YARD. THEN CRASHED THROUGH THE FENCE ON THE OTHER SIDE, ENDING UP BACK IN OUR YARD AND HITTING ANOTHER CAR PARKED IN OUR YARD, AS WELL AS A TRAMPOLINE, AND ENDED UP HITTING THE CORNER OF THE GARAGE WHICH STOPPED IT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#543897February 16, 1999
STRUCTURE:FRAME AND MEMBERS
RECALL REPAIR WORK NOT COMPLETED ON THE SUB-FRAME BODY MOUNTS (#93V106000), DUE TO DEALERSHIP SCHEDULING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834837February 16, 1999
ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNTS BROKE. CONSUMER TOOK VEHICLE TO REPAIR SHOP FOR A TIRE BALANCE, AND DEALER NOTICED THE MOTOR MOUNTS WERE BROKEN. SPECIFICALLY, THE RIGHT FRONT MOTOR MOUNT LIQUID-FILLED RUBBER BOOT WAS TORN. BOTH MOUNTS REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703290February 14, 1999
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKETS FAILED AT JUST OVER 50,000 MILES ON A VEHICLE THAT HAD BEEN WELL MAINTAINED. THE DEALER AND MECHANIC WHO FIXED THE VEHICLE SAID THIS IS A VERY COMMON PROBLEM FOR THIS ENGINE. THE MANUFACTURE, WHEN I CALLED THE CONSUMER OFFICE, SAID THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703268February 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE HAS HAD 6 TRANSMISSIONS INSTALLED ( NEW AND REBUILT), THE SERVICE DEPARTMENTS HAVE HAD MY CAR MORE THAN IHAVE OVER THE PAST TEN MONTHS. I DRIVE IT A WEEK OR A MONTH AND IT DOES THE SAME THING EVERY TIME. IT SLIPS AND HARD SHIFTS. IM AT MY WITS END. CAN SOME ONE HELP..MY EXTENDED WARRENTY HAS BEEN BILLED OVER $8,000.00 FOR THIS PROPLEM AND IT IS SOON TO RUN OUT. IF THERES ANY HELP PLEASE CALL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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