Mercury Sable Complaints

5,381 consumer complaints on file.

#10641991October 7, 2014
STEERING
LOSS OF POWER STEERING ASSIST WHILE DRIVING ON OHIO TURNPIKE 07/19/2014. WITH NO POWER STEERING IT WAS A VERY DANGEROUS CONDITION WHILE ENTERING A SERVICE PLAZA. ALSO SUBSEQUENT MANEUVERING ON CITY STREETS WAS NEARLY IMPOSSIBLE. SUBSEQUENT REPAIR (07/23/2014) OF LOWER CRADLE, AND INSTALLED NEW (UPDATED) MOTOCRAFT RACK AND PINION UNIT. NEW ALIGNMENT WAS PERFORMED PER TSB. VEHICLE TOOK 3 DAYS TO REPAIR. COST TO REPAIR VEHICLE WAS OVER $1000. FORD ISSUED A TECHNICAL SERVICE BULLETIN (09-5-7) ON MARCH 23, 2009 BUT TO MY KNOWLEDGE HAS NOT ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643073October 7, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WAS A LARGE PUDDLE OF WATER IN THE VEHICLE CAUSING THE INTERIOR AND FLOOR TO BE SOAKED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A LEAK IN THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640194September 30, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING ALONG WITH MY FRIENDS AT ABOUT 30 MPH WHEN THE CAR JUST BEGAN TO ACCELERATE I FLIPPED SEVERAL TIMES BROKE MY NECK AND FRACTURED MY BACK. I HAVE CONTINUES PAIN AND RUIN ED MY DRIVING RECORD. I LOST MY LICENSE FOR A YEAR WAS IN REHAB FOR OVER A MONTH TO LEARN TO WALK AGAIN. I TOTALED CAR AND CANNOT STAND FOR LONG OR BEND WELL DUE TO THIS ACCIDENT. I WOULD LIKE TO BE INCLUDED IN YOUR CLASS ACTION SUIT THAT I READ ABOUT FROM 2012. PLEASE ADVISE NEXT STEPS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10636970September 17, 2014
VEHICLE SPEED CONTROL, ENGINE
THERE WERE TWO SEPARATE INCIDENTS WITH THIS SAME VEHICLE. INCIDENT #1 WITH FIRST DRIVER: AT ABOUT 5 MPH, THE GAS PEDAL WAS PRESSED SIGNIFICANTLY DOWN. THE GAS PEDAL THEN STUCK DOWN IN THAT POSITION AND THE CAR STARTED TO QUICKLY ACCELERATE. AFTER A QUICK TAP ON THE GAS PEDAL, THE GAS PEDAL STARTED TO OPERATE NORMALLY. AT NO POINT WAS THE CRUISE CONTROL ON. WE TOOK OUR CAR IN TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR BUT DIDN'T FIND ANY PROBLEMS. INCIDENT #2 WITH SECOND DRIVER: A COUPLE OF MONTHS LATER (ESTIMATED MILEAGE 38,000), WE WERE DRIVING AT ABOUT 45 MPH AND I PRESSED THE PEDAL DOWN ALMOST ALL THE WAY. THE GAS PEDAL STUCK AGAIN AND THE CAR STARTED TO ACCELERATE QUICKLY TO ABOUT 65 MPH. I AM NOT SURE WHETHER CRUISE CONTROL WAS ON OR NOT. I SHIFTED OUT OF DRIVE INTO NEUTRAL WHILE THE ENGINE WAS AT HIGH RPM. AFTER AGGRESSIVELY STOMPING ON THE CAR PEDAL, THE GAS PEDAL STARTED WORKING AGAIN NORMALLY. I SHIFTED BACK INTO DRIVE AND THE CAR THEN DROVE NORMALLY. THE FIRST DRIVER WAS IN THE CAR WHEN THIS HAPPENED. BOTH DRIVERS HAVE ABOUT 35 YEARS OF DRIVING EXPERIENCE. THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE INVESTIGATED! IN OUR CASE, NO ONE WAS INJURED BUT WITH LESS EXPERIENCED DRIVERS IT COULD HAVE BEEN MUCH DIFFERENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637091September 17, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES
WE WERE STOPPED BEHIND TRAFFIC, AND AS WE SLOWLY STARTED TO PROCEED, THE CAR SURGED AT A HIGH RATE OF SPEED, AND AS THE BRAKES WERE APPLIED, THEY EITHER WERE NOT WORKING OR ELSE IT WAS THE ABS COMING ON. THIS WAS A DRY, SUNNY DAY-NO MOISTURE ON THE ROAD-OF COURSE THAT WOULD NOT HAVE HAD A BEARING ON WHY THE CAR SURGED/ACCELERATED. THEN THE CAR SHUT ITSELF OFF COMPLETELY. WE THEN GOT IT STARTED AGAIN, AND NOTHING HAPPENED GETTING IT BACK THE APROXX. 4 MILES BACK TO HOME-ALL WAS NORMAL AFTER THE INCIDENT ALL THE WAY TO HOME, THOUGH IT HAS NOT BEEN DRIVEN SINCE. IT HAS BEEN REPORTED TO FORD HQ'S AND TO THE DEALERSHIP WE PURCHASED FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633173September 15, 2014
ENGINE, STEERING
DRIVING DOWN HIGHWAY AT 55 CAR GOES TOTALLY DEAD. WAS ABLE TO PUT IN PARK AND RESTART. AFTER THIS HAPPENED ON 3 OTHER OCCASIONS THE NEXT 4 MONTHS TOOK TO A LOCAL, THEY COULDN'T FIND ANYTHING WRONG AND SAID TO BRING IT BACK IF IT HAPPENED AGAIN. ABOUT 3-4 WKS LATER IT HAPPENED AGAIN SO I WAS TAKING IT BACK TO THE DEALER THAT I BROUGHT IT FROM 60 MILES AWAY, ON WAY TO DEALERSHIP IT DIED ON ME TO MORE TIMES ONCE GOING 55 AND THEN ON THE INTERSTATE DOING 75. THE MECHANIC THERE SAID IT NEEDED TO HAVE ITS COMPUTER UPDATED. HE DID AND I HAVE NOT HAD ANYMORE PROBLEM WITH IT NOW THE PAST 2 1/2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633332September 15, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2001 MERCURY SABLE. THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD INJURY, BUT NO MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND SPEED WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10631292September 6, 2014
SUSPENSION
PER EA08018 FRONT RIGHT COIL FRACTURED UPON BACKING UP, RIPPED DEEP HOLE IN NEWER TIRE CAUSING FLAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631090September 5, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE MECHANIC INFORMED THE CONTACT THAT BOTH FRONT COIL SPRINGS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629987September 2, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
THROTTLE CABLE STUCK, ENGINE AT 1800 TPM, ENGINE REVVED TO 2600 RPM, INABILITY TO SLOW VEHICLE, SURGING. REQUIRED HARD BREAKING. ONCE CAR STOPPED, IDLE DROPPED TO 900 RPM AFTER 15-30 SECONDS. HAPPENS WITH INCREASING FREQUENCY. ENGINE SURGES AT START, REVS TO 2100 THEN TO 2600. INSPECTED CABLE, THROTTLE AND CRUISE CONTROL CABLE POINT OF ENTRY TO SUPPORTING BRACKET PLASTIC SHATTERED. CABLE EMITS SOUND FROM BINDING. TOOK TO FORD DEALER, THEY INDICATED MY VEHICLE WAS NOT PART OF THE RECALL ALTHOUGH THE PROBLEM HAS BEEN CLEARLY DOCUMENTED WITH THE SAME MAKE, MODEL, YEAR AND ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627658August 23, 2014
SUSPENSION
MY MECHANIC NOTICED THAT THE REAR SPRING WAS WORN. THIS, HE SAID, WAS CAUSE FOR A RECALL IN THE FRONT SPRING IN 2005. HOWEVER, THERE WAS NO SIMILAR RECALL FOR REAR SPRING. MY MECHANIC SAID THIS PART SHOULD NOT HAVE WORN OUT LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627245August 21, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
VEHICLE ACCELERATES ON IT'S OWN. HAVE HAD MULTIPLE PROBLEMS WHERE I GO TO STOP AND CAR ACCELERATES AT A STOP SIGN OR LIGHT. I HAVE ALMOST REAR ENDED MULTIPLE CARS BECAUSE OF THIS. WHILE GOING FROM A RED TO GREEN LIGHT ON A HILL MY SABLE STALLED AND BEGAN TO ROLL BACKWARDS, ALMOST CRASHING INTO THE CAR BEHIND ME, IF IT HADN'T BEEN FOR MY QUICK REACTION. VEHICLE WILL IDLE VERY HIGH, 2.5RPMS AT THE LOWEST, WHILE SITTING IN PARK AFTER STARTUP. AFTER A 5 MINUTES IT WILL SOMETIMES DROP DOWN TO 750-1000RPMS, OTHER TIMES IT WILL CONTINUE TO IDLE HIGH. DURING DRIVE IT WILL CONTINUALLY ACCELERATE TO AROUND 40 MPH ON IT'S OWN. WHEN I BRAKE IT WILL IDLE HIGH AND LURCH FORWARD, UNTIL I'M FORCED TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR. THEN CAR WILL EITHER CONTINUE TO IDLE HIGH OR DROP SO LOW THAT IT STALLS. USUALLY I DRIVE WITH TWO FEET AT LIGHTS OR SIGNS TO BE ABLE TO REV ENGINE FROM STALKING. ENGINE LIGHT CAME ON, CODE READ IDLE AIR CONTROL VALVE, SO IT WAS REPLACED. PROBLEM CONTINUED. TOOK TO GARAGE AND IT LOOKS LIKE THE INTAKE MANIFOLD GASKET. ALL VACUUM LINES WERE REPLACED AS WELL. AM GOING TO FIX THE GASKET AND SELL. CAR SCARES ME TOO MUCH TO DRIVE. MULTIPLE PANIC AND ANXIETY ATTACKS. PLEASE RECALL THIS, EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625987August 18, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE AND THE SUBFRAME WERE SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622414August 14, 2014
VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ALONG AND ALL OF A SUDDEN MY CAR BEGIN TO ACCELERATE ON IT'S ON. THE ENGINE WAS REVVING AND WHEN I WENT TO APPLY THE BRAKES THE CAR DIDN'T AT FIRST SLOW DOWN. WHEN I FINALLY REACHED HOME AND PUT THE CAR IN PARK THE ENGINE WAS STILL REVVING AS IF I WAS STEPPING ON THE GAS. IT WAS VERY SCARY AND INTIMIDATING. THE SAME IDENTICAL THING HAPPENED TO MY HUSBAND WHEN I ASKED HIM TO DRIVE THE CAR AROUND THE BLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617891July 31, 2014
ELECTRICAL SYSTEM
DRIVING DOWN INTERSTATE 90 IN SOUTH DAKOTA WHEN THE ELECTRICAL JUST SHUT OFF AT NIGHT. WE HAD NO POWER, LIGHTS OR STEERING CONTROL GOING 75 MPH. THIS HAS HAPPENED SEVERAL TIMES A YEAR SINCE WE GOT THE VEHICLE IN 2009. AT THAT SPEED AND WITH NO ONE ABLE TO SEE US DUE TO NO LIGHTING WE BECOME A HAZARD TO OURSELVES AND OTHERS. I WOULD LIKE TO KNOW IF THIS IS AN ENDEMIC PROBLEM WITH THIS MODEL AND WHY NO ONE CAN SEEM TO FIND THE ISSUE. WE HAVE TAKEN IT TO 3 REPAIR PLACES INCLUDING A FORD DEALERSHIP AND NO ONE CAN FIND ANYTHING WRONG. WE WOULD LIKE FORD TO MAKE IT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616928July 28, 2014
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE THE VEHICLE WAS BEING INSPECTED, THE MECHANIC NOTICED THAT THE FRONT AND REAR COIL SPRINGS FRACTURED. THE CONTACT NOTICED A SEVERE VIBRATION UNDERNEATH THE VEHICLE AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE TWO REAR TIRES WERE DAMAGED AND REPLACED DUE TO THE DEFECTIVE COIL SPRINGS. AN INDEPENDENT MECHANIC STATED THAT THE FRONT AND REAR COIL SPRINGS WERE FAULTY. THE COIL SPRINGS WERE NOT REPLACED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615574July 23, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MERCURY SABLE. WHILE PULLING INTO A PARKING SPACE AT 2 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURES OCCURRED INTERMITTENTLY FOR THREE YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,300. UPDATED 9/4/14*CN THE CONSUMER STATED WHEN AN INCIDENT WOULD OCCUR THE VEHICLE HAD NO BRAKES UNLESS PUT IN NUETRAL. THE ACCELERATION MAINTAINED THE CURRENT SPEED. FOR THE PAST 39 MONTHS THE OWNER HAD BEEN DRIVING WITH ONE HAND ON THE SHIFTING LEVER TO BE ABLE TO STOP. UPDATED 1/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615571July 23, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 MERCURY SABLE. WHILE PULLING INTO A PARKING SPACE AT 2 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURES OCCURRED INTERMITTENTLY FOR THREE YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615246July 22, 2014
ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STRUCTURE
THE DRIVERS SIDE HEATED SEAT DIED SHORTLY AFTER I PURCHASED THIS VEHICLE. THIS WAS ONE OF THE SELLING POINTS FOR ME, I HAD IT REPLACED AND THE REPLACEMENT DIDN'T MAKE IT THROUGH THE WINTER OF THAT YEAR. I DIDN'T REALIZE THIS WAS A PROBLEM COMMON WITH THE SABLE. I CANNOT AFFORD TO HAVE IT REPLACED AGAIN. IS THIS A FIRE HAZARD. I AM ALSO HAVING A TERRIBLE PEELING AND CHIPPING PROBLEM WITH THE PAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609851July 11, 2014
POWER TRAIN, ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE BRAKES BEING DEPRESSED, THE ENGINE RMPS INCREASED. THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ACCELERATED. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN PARK AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,133 AND THE CURRENT MILEAGE WAS 68,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable