Mercury Milan Complaints

2,579 consumer complaints on file.

#11040216October 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN AND COUNTRY AUTO MALL IN ALAMOSA, COLORADO 81101 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039517October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (NORTH PARK LINCOLN, 9207 SAN PEDRO AVE, SAN ANTONIO, TX, 78216) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039595October 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039608October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107; 866-724-9143) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039644October 25, 2017
AIR BAGS
TAKATA INFLATORS.. I WAS TOLD BY THE DEALER THERE ARE NO PARTS TO FIX THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039701October 25, 2017
AIR BAGS
TAKATA RECALL I WAS NOTIFIED IN THE FALL OF 2016 THAT MY VEHICLE HAS TAKATA AIRBAG INFLATORS THAT HAVE BEEN RECALLED. I CALLED MY LOCAL FORD DEALER ( KLABEN FORD IN KENT, OHIO) TO SCHEDULE A REPAIR. I WAS TOLD THAT PARTS ARE NOT AVAILABLE & I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. I CALLED KLABEN FORD ON 10/25/2017 AND WAS TOLD AGAIN PARTS ARE NOT AVAILABLE. WHY AFTER 1 YEAR FORD CAN'T FIND REPLACEMENT PARTS? I BELIEVE FORD HAS NO INTENTION OF REPLACING THE INFLATORS. WHAT ACTION CAN BE TAKEN TO GET FORD TO HONOR THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039807October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (FORD OF OCALA, 2816 N PINE AVE, OCALA, FL 34475 (352) 732-4800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039367October 24, 2017
AIR BAGS, SERVICE BRAKES
DAVID MCDAVID PLANO SAID NO REPLACEMENT AIR BAGS ARE AVAILABLE AND NONCHALANTLY SAID ITS ONLY LAWYERS DRUMMING UP BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039401October 24, 2017
AIR BAGS
TAKATA RECALL WHAT DO I NEED TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039412October 24, 2017
AIR BAGS
TAKATA RECALL, WAS NOTIFIED BY FORD MOTOR COMPANY IN 2016 THAT TAKATA AIR BAGS WERE DEFECTIVE AND IN THE EVENT OF AN ACCIDENT, METAL OBJECTS COULD BE EJECTED FROM AIR BAG POSSIBLY INJURING OR KILLING THE PASSENGER. WAS TOLD BY LOCAL FORD DEALER THAT PROBLEM MOST LIKELY WOULD NOT BE FIXED AND TO BE HAPPY THAT I DID NOT OWN A MUSTANG AS THEY ARE ON A 10 YEAR WAITING LIST TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039454October 24, 2017
AIR BAGS
TAKATA RECALL I TRIED CALLING SEVERAL LINCOLN DEALERSHIPS TO HAVE THE AIRBAG INFLATORS REPAIRED BUT NONE OF THE DEALERSHIPS HAVE RECEIVED THE PARTS NEEDED AND HAVE BEEN WAITING SINCE JUNE 2016. I CAN'T SELL THE VEHICLE WHICH ONLY HAS 29,000 MILES ON IT BECAUSE OF THEIR FAILURE TO SUPPLY THE REPAIR PARTS NEEDED. I CAN'T DRIVE THE CAR BECAUSE I'M AFRAID TO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039466October 24, 2017
AIR BAGS
TAKATA RECALL: I SEE IN THE NHTSA DATABASE THAT MY VEHICLE WAS SUBJECT TO A RECALL FOR THE AIRBAG INFLATOR IN JUNE OF 2016. I HAVE NOT RECEIVED ANY NOTIFICATION FROM THE MANUFACTURER NOR HAVE I BEEN CONTACTED TO BRING IN MY CAR FOR A REPLACEMENT. THIS HAS NOW BEEN 16 MONTHS SINCE THE RECALL. WHEN CAN I HAVE MY INFLATOR REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039144October 24, 2017
AIR BAGS
I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE. WHEN WILL I BE ABLE TO HAVE THIS PROBLEM FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039248October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE SHE RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (AL PACKER FORD ROYAL PALM BEACH (10601 SOUTHERN BLVD, ROYAL PALM BEACH, FL 33411, (888) 764-0252) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039309October 24, 2017
SERVICE BRAKES
THIS IS THE 3RD TIME THIS PROBLEM HAPPENED DURING THE LAST YEAR. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A CITY STREET, APPROACHING A STOP LIGHT OR REQUIRING TO "HARD" STOP WITH TRAFFIC, MY BRAKE PEDAL WENT DOWN COMPLETELY TO THE FLOOR, AND IN A SOMEWHAT SLOW DOWN, TAKING ABOUT 2-3 CAR LENGTHS TO COME TO A STOP, IT WOULD COME TO A STOP. I PUMPED MY BRAKES TO TRY AND MAKE IT STOP SOONER, AND GET A LITTLE RESISTANCE. ON 2 OCCASIONS, I KNOW I WAS TRAVELING OVER A MANHOLE COVER "WHILE THE BRAKE WAS ON" AND THEN NO BRAKES. I TOOK IT, ON 3 OCCASIONS, TO AUTO REPAIR AND THEY FIND NOTHING. NO LIGHTS COME ON, NO SIGNALS ON THE DASHBOARD. THIS IS VERY DISTURBING BECAUSE THEY HAVE GIVEN MY CAR A "CLEAR" BILL OF HEALTH. MY VEHICLE IS EQUIPPED WITH AN ABS BRAKE SYSTEM. YOU CAN FEEL SORT OF SHAKE AS SOON AS IT STARTS. RECEIPTS ARE ATTACHED FROM EACH INCIDENT. I HAVE NOTICED THIS IS AN "EXTENDED BREAKING DISTANCE" IN AN OPEN INVESTIGATION ON THIS SITE. PLEASE...THIS IS VERY DANGEROUS. THE DEALERS SHOULD HAVE A RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035589October 23, 2017
AIR BAGS
TAKATA RECALL - RECEIVED RECALL LETTER JUNE 2016...PARTS STILL NOT AVAILABLE OCTOBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035676October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS HE RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MAC HAIK FORD LINCOLN, 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628 (512) 930-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT STATED THAT HE RECENTLY RECEIVED A POSTCARD FROM TK HOLDING ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035714October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HINE PARK LINCOLN AT 734-619-6272 AND THEY CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035718October 23, 2017
AIR BAGS
I GOT A AIRBAG RECALL LETTER IN JULY-2016. SINCE THAN I HAD CONTACTED THE DEALERS (NORTH PARK LINCOLN, RED MCCOMBS FORD, MAC HAIK'S SOUTHWAY FORD ) SEVERAL TIMES BUT ALL THE TIME I HEAR THAT "PARTS ARE NOT AVAILABLE". IT HAS MORE THAN A YEAR AND STILL NOT SURE WHEN MY CAR'S AIRBAG WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035754October 23, 2017
AIR BAGS
RECALL WAS SENT JUNE 2016 AND HAVE FOLLOWED UP WITH FORD DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE AIR BAG TO REPLACE THE DEFECTIVE ONE. MY WIFE A CANCER SURVIVOR AND HAS A PILLOW THAT SHE PLACES IN THE FRONT OF HER BODY WHEN I DRIVE TO PROTECT THE SURGERIES SHE HAS DONE SO THAT THERE IS NOT SEVERE INJURIES IF IN AN ACCIDENT OR THE AIR BAG DEPLOYS ON ITS OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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